Fillable forms: error in boxes

Hello. This is my first question in this forums. I don't know a lot about Adobe Acrobat, and maybe this is a noob question, but whatever. Any help will be welcome.
I have Adobe Acrobat XI Pro, and some fillable forms with those boxes you click and an "X" appears. When you click again, the box reverts to its original state (the "X" disappears).
At least this is the expected result, and the one I get in my brother's computer (Windows XP). I have Windows 7. When trying to use the forms in my own computer, no matter how many times I click in the boxes, the "X" doesn't appear at all. This happens with many forms, but surprisingly enough, there are also other forms that work perfectly.
Does anybody know what is the problem I'm having?

Here are a couple of links that might help you.
Also, if you wouldn't mind, you could send me the pdf and I can see if I can figure anything out?
How do you reset Acrobat pro to original preference settings
Checkbox "checks" not showing up
We had some issues with check boxes in excel a while back that were tied to the user profile. If you could, try to log in to your computer as another user and view the form.

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