Fillable PDF returned with data, can't see on screen or print

Hi
Help!
I have created a fillable PDF.  Client has sent out to their client. Form has been returned. Data is in the fields. However, cannot see the data on screen, or print the data.
Was able to save as / export to an fdf file, then open the fdf file and all details were visible. When printing, an error message popped up, however, everything on the page did print out as expected.
Not sure how the client sent out the original PDF, however, the buttons on the returned PDF have been stripped of their functions !!  Somewhere along the process (not sure where/how) the function of the PDF changed!!! ?

No, there are a number of PDF viewers that don't support JavaScript at all. Preview is odd in that it removes a lot of things when it saves, including all JavaScripts, (field, page, document) actions, digital signatures, layers, and many other things. Other PDF viewers are less pernicious, but still don't have much or any support for either form fields or JavaScript. Even Adobe Reader on mobile devices has significantly less support than the desktop versions (Win/Mac) of Reader do.
It is possible to set up a form so that it is essentially unusable if the PDF viewer being used does not have sufficient support for JavaScript. This way the user is prevented from filling in the form and thinking that everything is OK. They will instead be warned to use Adobe Reader, or be allowed to proceed if using some other PDF viewer that is sufficient, such as PDF Expert on iOS, qPDF Notes on Android, or somethig like Foxit Reader or Nitro PDF Reader on Windows.

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