Fillable pdfs posted to the web cannot be filled?

Good afternoon,
I've been stressing myself out trying to figure out what is going wrong here, so forgive my inexperience with Adobe Acrobat forms.
I have a form, which I have created and uploaded to our website. Basically what we want to happen is to have prospective members fill out the form in a web browser (Acrobat Reader) save a copy to their desktop (filled out) and email it to our contact person here.
Does the end user need to have an Acrobat license to fill out the pdf or can this be done in Reader? Is it my Acrobat file that is not allowing people to fill out the form, an upload/server issue, or is it Reader?
Many thanks for any help you can provide. I emailed it the form a couple of people here and it worked without a hitch. I don't want to use the distribute form fuction because I want new prospects to be able to download it on demand, fill out the application, save it to their machine and email it to us.
Am I missing steps along the way?
Any help is GREATLY appreciated.
Thanks!
Melissa

Sounds like they are using REader and the form has not been enabled for Reader users to save.
I'm not sure what version of Acrobat you have but in 8 Pro, the option is found under Advanced>Enable usage rights in Adobe Reader. The verbiage may vary from one version to the next.
Also worth mentioning is the fact that there is a usage limit you don't want to break. The basics are that you can send the form to 500 people and collect back the data an infinite amount of times (this includes any paper prints that people may submit) or you can send to an infinite amount of people and only collect back the form 500 times.

Similar Messages

  • Uploading fillable PDF form to the web

    I have created a fillable PDF form in Acrobat 9, which opens fine as a fillable PDF from my desktop.  I also uploaded it to our website but when i open it up from the web; it is no longer fillable.  Can you tell me how to fix this?
    Thanks
    Melissa

    That really depends on how a user (client) machine is set up, as opposed to something you can do on the web server. For example, the user can configure Acrobat/Reader so that it does not open in their browser, but rather directly in Acrobat/Reader. Or they can set things up so that PDFs are always downloaded and not automatically opened in Acrobat/Reader. You could provide instructions for downloading the PDF on the page that has the link to your form.

  • After updating to Adobe Reader 11.0.07 on my iMac, I cannot print pdf forms off the web

    after updating my iMac to Adobe Reader 11.0.07, I cannot print pdf forms off the Web

    It would be great, if you could provide us with the following details:
    1. The OS you are working on.
    2. The version of MS Office installed on your machine.
    3. A screenshot of the error message along with the scenario in which the same is displayed.
    4. How exactly did you go about updating Reader 11.0.02 to 11.0.03. Was it via the updater mechanism or by downloading the patch from the Adobe site.
    Also, it would be great if you could let us know if there was any other Windows or Antivirus related updates applied on your machine in the same timeframe as the Reader update.

  • Adobe 8 - Unexpected Corrupt or incorrect file type warning when viewing a PDF file from the Web

    Hi,
    On downloading a PDF file from my web site using Adobe 8 on the client machine I expect the file to open automatically however I receive encounter the "File Download" dialog. It has the following warning message: "The file you are downloading cannot be opened by the default program. It is either corrupted or it has an incorrect file type. As a security precaution, it is recommended that you cancel the download."
    This issue did not occur within previously tested versions of Adobe Reader (e.g. Version 5.1).
    On investigating the issue I discovered the factor that results in Adobe 8 failing to open the file automatically is the Content-Type = "application/pdf; Charset=utf-8". However, if I intercept the response and alter the Content-Type to contain only "application/pdf;" the issue on Adobe 8 does not occur.
    I have even tested when the Content-Type contains an empty Charset (i.e. "application/pdf; Charset=") but this issue still occurs. In addition setting the Charset to other encodings (e.g. "ISO-LATIN-7", "iso-8859-1") the issue occurs.
    QUESTION(s):
    1. Why is it necessary for Adobe 8 when opening PDF files from the web to expect no Charset within the Content-Type?
    2. If this was not an issue within previous versions of Adobe surly this is a bug?
    Since I cannot ensure that the Response's Content-Type does not contain a Charset at all please can someone suggest either a work-around or more importantly a solution to the issue?
    Please Note:-
    1. Within Adobe, Edit -> Preferences -> Internet option it's compulsory for our users to have "Display PDF in browser" ticked!
    2. We cannot prevent a Charset from being present within the Content-Type of the response sent to the client, hence this issue.
    Many Thanks in advance,
    Martin.

    Bill,
    This is exactly the same behavior I observed when I rendered a PDF stored in a database through a .NET page. If I chose to save it, it would open fine after the save, but if I chose to open it in the browser without saving it, I would get the error.
    The problem was not with the PDF or Acrobat. It was with the way I was delivering the PDF. Putting the following code before my binarywrite fixed the issue completely:
    Response.ClearHeaders()
    Response.ClearContent()
    Response.ContentType = "application/octet-stream"
    Response.AddHeader("content-disposition", "attachment; filename=" + saveFilename)
    where saveFileName is the name you want to give the PDF.
    You can use 'inline' instead of 'attachment' above if you just want the PDF to open (no option to save first). You can also use 'pdf' instead of 'octet-stream' (not sure the difference).
    The trouble seems to be that .NET puts some info in the header and/or content by default prior to anything your code says to write. If you don't clear this, IE has an issue with it. Other browsers seem to ignore it.
    Bottomline is that this is an issue the website programmer needs to fix and is not something the user can fix by changing some setting(s).
    I hope this helps.

  • Issue with opening PDF files from the web Acrobat 8.1.4

    Hello everyone
    I just found out about this problem today, and it manifests in such a manner that when you try to open a PDF document on the web, it hangs for a while, and then the standard message about Adobe Acrobat not being able to open the document comes up, and after you OK away that you get the message that the program shuts down.
    If I download the PDF itself and open it locally it works. Is there any known issue with updates recently that creates this problem?
    The system is running on Windows 7 32-bits, and Adobe Acrobat is a part of the CS3 Master Collection.
    Greetings from Alexander

    Not supported file type can (but not always) mean the PDF was created with an old enough version of Acrobat, that it isn't comaptible with reader X or XI.
    Might have been damaged is pretty cut and dried in its meaning and interpretation.
    There's a known issue with Mac OS and Safari Browser "breaking" PDFs as they download, but it's not so common for Windows. Since these are files you already had, it would be even less applicable.
    You can try downloading an older version of Reader to check if it's a compatibility issue, but you'd have to uninstall the latest to do it and it'd be a lot of bother if they still don't open. It would also mean they are "broken" and cannot be repaired, that I know of.

  • PDF's from the Web

    I am having trouble opening some PDF's on the web...
    My computer has Windows Vista with Acrobat 5 & Adobe Reader 9 installed. Adobe Reader is set as the default program to open PDF's.
    The following link opens successfully in Adobe Reader http://earth.google.com/userguide/v4/google_earth_user_guide.pdf
    But I cannot open these files
    http://manuals.info.apple.com/en/iphone_user_guide.pdf
    http://era.nih.gov/Docs/eSNAP_UG_August2003.pdf
    The following error message appears: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit & try again."
    It then opens a blank Acrobat window. This message perplexes me since I do have Reader version 9 installed.
    Why does this happen & what can I do to fix it?
    Lynn

    There is the possibility that Acrobat 5 is running in the background and is what the browser is using to open the files. It may have an issue with the second two files.
    Try going to task manager and shutting down Acrobat (if it is open), start up Reader, then try and open one of the problem files (be sure that it is indeed Reader that is open).
    It's generally not recommended nor supported to have both Reader and Acrobat on the same machine. This sounds like one of the symptoms of having both.

  • Opening PDF files on the web with IPad

    Hi everyone
    I am having difficulty opening some (but not all) pdf files on the web with my IPad. When I click on the icon it comes up with approx half of the first page of the document, but nothing else. It also does not provide an "open in" bar. Any thoughts on what is going on here?
    With thanks, Mike.

    Thank you for following up. We often have people reporting similar problems and I suggest they follow up with the website owner but I rarely hear back from the original poster so I'm never sure that this is indeed the problem. Ironically, serving a document for mobile is almost easier than serving it to a desktop browser because there are no plugins to get in the way. That said, a lot of website owners have gone through pains to do plugin detection and user authentication and authorization and mobile represents another case that they would need to handle on top of what they already do.

  • ? Some pdf files from the web will not open, some will.

    Some pdf files from the web will not open, some will. I am using Adobe Reader 10.0.1 on an 8-year old puter I have just upgraded to 2G of RAM. It worked fine before with 256K. When a file won't open I get error message "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again (103:103). Have uninstalled and reinstalled all Adobe products several times. Ideas?

    Good luck with that. Adobe10.0.1 is a bug infested BAD program. Look at the posts relating to this issue for the last 3 days. Many, many problems. Support is no help.

  • Lately pdf files from the Web do not display properly; what is wrong and how can I fix it so I don't have to use IE?

    I am a professor and frequently need to open pdfs of academic journal articles from electronic databases. Within the last two or three weeks, when I try to do this using Firefox, only the first page of the pdf displays and the rest are blank. In addition, a bar appears across the top with the message "This pdf file may not display properly." So I have had to switch to Internet Explorer to open the files and do my research. What is going on and how can I fix it so I can open pdf files from the Web in Firefox and have them display properly?

    My question is simple - why would you put an application in production that has a lot of bugs? To replace a good and steady Adobe product? My customers will believe that I put a pathetic fallible form online. They are not sophisticated on computers so I just tell them to use IE. Ugh
    I must agree with pgwebgirl!

  • Visual Studio 2013. Viewing a PDF file via the Web Browser control in Windows 8.1

    I am writing a Windows Forms application in which I need to view PDF files via the Web Browser control. When the control is given the Navigate() command, Windows takes over and asks which program I want to open the file with. All was fine with VS 2010 and
    XP. I have un-installed "PDF Complete", which was the default PDF viewer, but I now get asked for an alternative.
    Thanks in advance.
    Mike Saunders

    Hi Mike,
    It seems that we could use Internet Explorer to open a local .PDF file if it has the Adobe Reader. I doubt that the web control would be related to it. Like the MVP's suggset in the following thread, maybe it would be related
    to certain plug-in tools in your side like the adober reader.
    Reference:
    https://social.msdn.microsoft.com/Forums/en-US/a717117e-41ae-4775-9c28-d5a1042b396e/pdf-is-not-opening-in-web-browser-control-in-vbnet?forum=vbgeneral
    Best Regards,
    Jack
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Bug:Downloading pdf file from the web,file name in dialog box populates with incorrect file name

    Hi Gurus
    When downloading any pdf file from the web using adobe Reader X the file name dialog box populates with incorrect file name
    compared to the saved file name of the document downloaded.
    Clarity
    1. Download any pdf file from the web
    2. Click File, Save as note the populated File Name
    3. Compare the populated file name with the saved file name of the documant yuo are downloading.
    4. The file Name is incorrect...
    Is there any work around on this issue?Can someone please help?..
    OS:Windows7
    Reader: Adobe Reader X
    I've tried a couple of other versions and still get the same results...

    Are you downloading the file (right-click, save link as), or just opening it by clicking it?
    If the latter, then what happens is the file is loaded to the temporary internet files folder by IE and assigned a temporary name, which is then used when you're trying to save it.
    You can test this out by going to File - Document Properties before trying to save and looking at the file's location.

  • Adobe Reader DC, doesn't disable "Display PDF Document in the web browser" when option is unchecked.

    The option under Accessibility>Setup Assistanct to uncheck the "Display PDF Document in the web browser" doesn't correctly disable Display PDF in browser when unchecked, it still defaults to opening in Internet Explorer even after restarting the browser.  Confirmed this tested agianst with IE 8, 9, 10 and 11 with the same behavior.  Moving back to Reader 11.0.10 and using this same setting works flawlessly.  Anyone else experiencing this issue?

    I am out of the office until 1/22/13.
    If you need assistance with technical issues, please contact the Help Desk at:  518-402-8888
    >>> Test Screen Name <[email protected]> 01/17/13 10:30 >>>
    Test Screen Name http://forums.adobe.com/people/Test+Screen+Name created the discussion
    "Re: Adobe Reader XI enterprise deploy-disable display PDF in browser?"
    To view the discussion, visit: http://forums.adobe.com/message/5001441#5001441

  • When attempting to open a hyperlink to a PDF file on the web from a Microsoft WORD for Mac 2011 (14.3.9) document, Safari 7.0 instead displays the file as text?

    When attempting to open a hyperlink to a PDF file on the web from a Microsoft WORD for Mac 2011 (14.3.9) document, Safari 7.0 instead displays the file as text?

    As seen in http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/has-the-word- 2011-for-mac-invisible-toolbars/018a3ab6-0570-4ad5-abf8-5b6427fdde3e?msgId=e111b f0a-0e32-4fa3-9536-f349dad8439d
    and it worked for me:
    1. Quit Word
    2. In the Finder's menu bar, select Go > Go to folder and type or paste: ~/Library/Preferences/
    3. Click on Go
    4. Locate the preference file com.microsoft.Word.plist, then Option-drag it to the desktop to create a backup copy
    5. Go to Applications/Utilities and open Terminal
    6. Paste the following bold command at the $ prompt (it's a single line):
         defaults write com.microsoft.Word 14\\Toolbars\\Show_HIToolbar -boolean TRUE
    7. Press Return and then quit with Command Q
    8. Start Word and test. If the fix works, trash the backup file in the Desktop file. Otherwise, restore it.
    In the original source the author also mentions the change in Word 2008

  • I am having a problem where pdf files on the web (i.e., links in a Word doc) open after an extended time and only as gobbldygook ( a file containing a series of characters and letters that make no sense).  This also happens for another Mac user coworker

    Hi There:  I am having a problem where pdf files on the web (i.e., links in a Word doc) open after an extended time and only as gobbldygook ( a file containing a series of characters and letters that make no sense).  This also happens for another Mac user coworker in my office, while the PCs don't have this problem...  Any help/suggestions for a fix would be most appreciated! 

    Just adding more info - MacBookPro running 10.5.8 and using Safari as the browser.  The problem comes and goes - sometimes the linked Word files will open OK, n others its just a strring of crazy characters... 

  • A problem displaying PDF file in the Web Browser layout.

    I'm hoping someone can help me with this issue.  I need to display my PDF documents in the web-browser layout as part of my daily job.  I use JAWS 14, and many times, when my document is launched, it comes up blank, or at least that's what JAWS reports.  If I press the F5 key to refresh the page, then it displays properly.  I need the document to show up properly when it is initially loaded.  How can I accomplish this?    

    I'm hoping someone can help me with this issue.  I need to display my PDF documents in the web-browser layout as part of my daily job.  I use JAWS 14, and many times, when my document is launched, it comes up blank, or at least that's what JAWS reports.  If I press the F5 key to refresh the page, then it displays properly.  I need the document to show up properly when it is initially loaded.  How can I accomplish this?    

Maybe you are looking for

  • Error when deploying JDeveloper 11 to standalone WebLogic 10.3

    I followed the instructions at: http://groundside.com/blog/DuncanMills.php?title=a_rough_guide_to&more=1&c=1&tb=1&pb=1 and http://one-size-doesnt-fit-all.blogspot.com/2009/01/configuring-weblogic-server.html to setup a standalone WebLogic 10.3 server

  • Lack of Communication and time taken to fix a faul...

    I reported a fault with my telephone line on Friday 12th November using the online reporting facility. An engineer called round on Sunday and said it was not possible to fix the fault. Despite my regular emails, i have only had automatic replies. I h

  • Oracle BPEL Worklist application as a remote portlet in ALUI portal

    Hi, I am integrating the Oracle BPEL sample worklist application as a remote portlet in ALUI in a community page. I have 2 urgent queries...and desperate to look for a resolution... 1) On opening the page where the remote portlet is placed ,it is ver

  • Split of metadata across two copies of the photographs

    My metadata for the catalouge has become split across two copies of the photographs on different hard drives. Is there a way of recombing the two so that lightroom only uses the photographs at one location? It is difficult to work out which copy of t

  • Problems with iTunes account after migrating to iCloud

    I've been using my iTunes account with a specific credit card for many years without any problem. After I migrated from MobileMe to iCloud aprox. 1 month ago every time I try to pay for an app, song or iBook I get an error message telling me that the