Filling of form fields changing depending on how PDF is opened, why?

First of all, here is the error message that I am trying to deal with:
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
Software & PDF details:
Adobe Reader 8. V8.1.1
PDF Producer:     Toolkit http://activepdf.com
PDF Version:       1.5 (Acrobat 6.x)
The PDF is set to with:
Filling of form fields: Allowed
After investigation I have found that:
If I open the file by double clicking, I am able to fill in the fields and save without any problems.
If the file is opened as a result of a software process trigger (which is what I actually want to achieve), the "Filling of form fields" is changed to "Not Allowed". This then results in the error message described above.
Also, I have another PDF with exactly the same settings as above (PDF version and Producer etc), which successfully generates as a result of the software process trigger. This file that works does not change the "Filling of Form Fields" value.
So, my question is, why would a particular PDF change the "filling of form fields" value depending on how it is opened?

Ok, that is a useful result, telling us a lot.
Some background you need. Reader 8 CANNOT SAVE FILLED IN FILES normally. To be able to save them they must be specially prepared. This is called "Reader enabling". (In your original message, "rights to enable special features in Adobe Reader") To prepare a file Acrobat can be used, or a server product which has had many names but is currently LiveCycle Reader Extensions. If this is not done, the form cannot be saved, whatever its origin.
Now, a file may not be changed/damaged in even the slightest way after this preparation. This will produce the message seen.
So, your test seems to show
- the original file is OK, undamaged
- by the time the file is delivered from the database to the user it has been damaged/changed.
So, you now have a path to pursue through the software.
(To clarify: this only applies if you used Windows Explorer to save the file, NOT any save function in Reader; if you saved in Reader please repeat the test with Windows Explorer).
Message was edited by: Test Screen Name

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