"Filter Failed" message appears when printing PDF files

On MacBook Air Lion 10.8, (13") files created on that computer and saved under PDF refuse to be printed and message "Filter Failed" appears.
Strangely, saving the same files under "Image" (jpeg) print correctly.
Surprisely, a given file put on an other MacBook (11"), same OS prints wthout problem. Thanks for help.
Last versions of Reader and Acrobat (Pro) have been download.
Yport

Update your OS and re-install your printer drivers.

Similar Messages

  • HP LaserJet 1536 - grey background when printing pdf files

    HP LaserJet M1536dnf MFP, Windows 7 32-bit
    Firmware data 20140123
    The latest drivers from official site (HP Universal peinting PCL and Universal printing PS v 5.8.0)
    When printing pdf files from Acrobat Reader, Adobe Acrobat or FoxIt the grey background appears on the paper.  The content of the file is printed normally. Printing from the other sources (Word, Excel, NotePad) is OK
    This question was solved.
    View Solution.

    Hello, 
    If your PC works on Windows XP, then you might try downloadin the hotfix available @ Microsoft.
    Url :
    http://support.microsoft.com/kb/971250
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • Intermittent Problem of Corruption when printing PDF files

    From time to time I have a problem with text corruption when printing pdf files. Text comes out one character alphabetically later.
    For example, a file I printed yesterday contained the text "ONE WEEK VISITOR LICENCE". On printing it again today (on the same computer and printer), it appeared as "POF!XFFL!WJTJUPS!MDFODF". But another attempt immediately afterwards was correct.Here is a scan of the correct and incorrect printouts
    I have had this problem intermittently over a couple of years, particularly with pdf files embedded as a frame in a web page.
    I am using Adobe Reader 10.1.0 (but the problem has also appeared on earlier versions), Windows XP SP3 with all updates and an HP Deskjet 6980 printer on a wireless link.
    Any advice would be welcome

    Not sure why this may be happening. But you can try printing the PDFs as an image, which should solve the problem. It may take a little longer to print but at least you will get a correct print.
    You can do the same by Clicking on the Advanced button displayed on the Print dialog and checking the checkbox for "Print as Image".
    Hope that this fixes the issue.
    Ankit

  • Cannot find printers when printing pdf files

    I cannot find all the printers installed in the PC when printing pdf files.  I have re-installed the printer driver but it still cannot work.  Please help.

    I cannot access 'properties' for my hp1536dnf mfp.

  • MacOSX (10.9): Print dialogue box does not appear when printing PDF's

    Hi there,
    I've been having some troubles with the latest version of Adobe Reader on an intel-based MacBook Pro running MacOSX 10.9 (Mavericks).
    Environment Details:
    Device type: MacBook Pro
    OSX: 10.9 (Mavericks)
    Adobe Reader version: 11.0.06
    Details:
    After installing Reader 11.0.06, the print dialogue box does not appear through the print button or through File -> Print... . As a result, I simply cannot print PDF documents when using Adobe Reader.
    - Only 1 MacBook Pro affected
    - The print dialogue box does appear for other application (i.e. Preview, Word, Excel, etc., etc.)
    - Multiple restarts performed
    - Attempted to download older versions with no success
    - Attempted multiple uninstall/reinstalls
    - Reset the CUPS printing system multiple times
    - Validated that the account accessing/using Reader has full administrative privileges to the Adobe Reader application
    - Occurs for multiple PDF's from various sources
      -> Online source
      -> Converted from Word
    Additionally (I'm unsure if this is related or not), but after trying to perform an update, I receive the following error:
    An unimplemented or obsolete function was called
    Any help would be greatly appreciated.
    Cheers!

    Hi there,
    Just bumping this thread for more visibility.
    If anyone has any thoughts, I'd more than appreciate your advice!
    Cheers!

  • Raise without Handler error when printing pdf files in Outlook

    At work sometimes I'm asked to print emails with tons of attachments, but when I attempt to print the email with the attachments through outlook, anytime there is a PDF attached, I get the "Raise without Handler!" error and also the following window:
    The only way I'm able to print the PDF file is by opening the file directly and then printing it from the actual Acrobat program. At work we use Acrobat 7.0 Professional.
    Any help would be greatly appreciated as it's pretty time consuming when I'm printing an email with 20+ PDF attachments.

    Hi Hisami,
    Hope you are well.
    Latest adobe & chrome versions. IE is an older version.
    OS Windows home premium 7
    Adobe Reader X1
    Does adobe have chat?
    Bit of background:
    I have a monthly subscribtion with adope create and everything was working fine. Then I downloaded a free trial of I think acrobat so I could edit pdf and around the time I got a redirect virus on google chrome. So I deleted all adobe and used Norton power cleaner.
    Then tried download (reinstall) adobe create. Now I can't open any of my many pdf files. Just get 'Raise without handler".
    Thanks for looking into this,
    Andrew

  • Illustrations greyed-out when printing PDF file from Adobe Reader

    Hello,
    From within PageMaker 7 I've made a 52-page PDF document in Distiller (selected job option is for Print) and uploaded it to my website.  It contains many greyscale illustrations (TIFs and JPGs first imported into PageMaker), and text.  I am able to view the PDF file over the net, and can print the illustrations and text on each page with no problem.  I am using an old HP laser printer (LaserJet 5L).  Other users are able to view the same PDF document on the net, and they can see all the illustrations and text on every page.  However, some users who have tested it are reporting that when they try to print out the pages on their own printers, most of the illustrations are greyed-out between pages 3 and 51.  The text is printing correctly on their printers.  The images on the front and back cover are printing, and so is an 11-page comic strip (made up entirely of 11 TIFs, with no additional text).  Can anyone work out why all the other illustrations throughout the document are printing greyed-out on their printers?
    Thanks
    Roger3

    I am replying to my own question.
    After posting here, I received feedback from a viewer that the PDF file is downloading and printing out pages with no greying-out of the illustrations.  It looks to me as though the problems are arising from other viewers' slow internet connections and/or hardware RAM for printing, especially if trying to print all pages at once, rather than Saving As to hard drive, then printing.
    Thanks,
    Roger3

  • When printing PDF file, have FORM TEXT in text fields

    When I print a PDF file, I get { FORMTEXT } in all the text fields (as well as { FORMCHECKBOX } for where the person would circle an answer) and I don't know how to turn it off. Appreciate any help.
    I also get symbols where there should be a regular empty box (where then someone would just put an x or check mark).

    Do you mean that you get this when printing FROM a word document with
    form fields TO a PDF? If so, you have to turn off your Word option
    that prints field names.
    Aandi Inston

  • Cannot change printer properties when printing PDF files in IE8

    Whenever I try to print a PDF file displayed within IE8,  I cannot change the printer properties from the print dialogue box.  the properties button appears as if it as if it is active because it visually confirma a click; however no properties dialogue box appears.  printing html from IE8 works fine.
    If I save the PDF to desktop and print from there, I can change properties fine. 
    Running Win7/64; IE8 (32 bit version).  Another PC in the household, also running Win7/64 and IE8/32 does not exhibit this problem.
    Printer is Officejet 6500 E709a connected to local workgroup via ethernet cable; I have uninstalled via add remove programs and reinstalled the printer software from the HP CD.  It did not help.

    I cannot access 'properties' for my hp1536dnf mfp.

  • Overwrite message given when saving pdf files

    If I open a pdf attachment in Thunderbird and then select "Save As" in the pdf application, I get an overwrite message when using an edited existing filename. eg: If a filename xxxx.pdf exists in the folder to which I want to save and I use the name and then edit the name to xxxx2.pdf prior to saving, I get a "Overwrite existing file xxxx.pdf" message. If I select "Yes", it saves the file as xxxx2.pdf and does not overwrite the old file (so the result is what I intended). This is thus a false message, as the mechanism works correctly.
    I have version 24.5.0 installed on Windows 8 and Adobe Acrobat Reader XI as default. It was working correctly on my XP machine, but seemed to have changed when changing to Windows 8.
    When following the same steps from a file outside Thunderbird, I do not get the message.

    Is this PDF open in acrobat reader? If so Thunderbird has no control or involvement in the process at all, you will need to contact adobe about the aberrant behavior..

  • Tecra M5: Create Overlay Failed message appears when play DVD

    When I try and play a DVD on my Tecra M5 I get the following message "Create Overlay Failed" and a suggestion that I reduce my resolution or colour depth. I have taken these down to the lowest possible levels and still get the above message. I have checked the drivers for the graphic card and DVD Player and both seem to be up to date.
    Any suggestions.

    Hi
    On many forums you can see the same issue on various notebook models but no single solution works for everyone.
    Check please if the extended desktop option is enabled. If yes disable it.
    1. Right-click in an empty area of the desktop, and then select Properties.
    2. In Display Properties window, click the Settings tab.
    3. On the Settings tab, click to clear the check mark from Extend my Windows desktop onto this monitor, and then click OK.
    Some users have reported that opened Netmeeting causes this issue.
    Please check also follow page: http://player.interactual.com/help/support/articles/0015.asp
    Good luck!

  • 'Update Fail' message appears when I try to set up my gmail account on my BB Curve 9360

    I managed to set up an hotmail account I no longer use but for some reason I am unable to set my gmail account.
    Does anyone know how to fix this?

    Try the solution posted here:
    http://supportforums.blackberry.com/t5/BlackBerry-Curve/Can-t-set-up-Gmail-on-Blackberry-curve-9320/...
    I also referenced http://supportforums.blackberry.com/t5/BlackBerry-Bold/Unable-to-create-my-GMAIL-address-gt-Update-F...
    Another option is to contact your carrier for email setup assistance.
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • "Filter failed" in CUPS when using IPP (HP LaserJet 500 color M551)

    I have two ArchLinux machines, one with HP LaserJet 500 color M551 connected over USB and another one on the same network. Printing over network (ipp) doesn't work: CUPS on the client says "Filter failed", so the job doesn't even reach the server. Printing directly from the server works perfectly fine, there's no "Filter failed" message and it just prints.
    Both machines have the same ArchLinux installation, they are both x86_64, they have hpijs installed and the same PPD selected. This WiKi entry didn't help and the printer differs from the one discussed here, so it doesn't seem to be a well-known issue. :-(
    I tried to reinstall the printer on the client many times, using both DNSSD and direct URI input. All this seems to work fine. The filter that fails is probably /usr/lib/cups/filter/hpps, but I have no idea how to get debugging info from it, i.e., why it fails etc. The same filter works just fine on the server.
    I thought this might have something to do with the distinction between PostScript and the HP PCL variants. Enabling Adobe TBCP should fix this by adding the appropriate binary metadata and escaping things as needed... However, switching TBCP on in the CUPS printer settings stopped the printer from working. The printer appeared to be OK and responsive, but simply didn't print anything. Disabling TBCP fixed this on the server, but the client shows the "Filter failed" message, no matter what's happening on the server.

    I have similar problems with network printing (from various 32-bit and 64-bit Arch systems) producing 'Filter failed' messages, while directly printing from the CUPS server - with USB connection to the device - works as expected. My all-in-one device is an HP Photosmart C4480 and everything worked fine a few weeks ago. (Ironically, I can get network scanning using Xsane!) I've tried reinstalling, and various drivers to no avail.
    It's very frustrating, and I think I've tried everything suggested in the Wiki.
    Added later, after setting 'LogLevel debug' in cupsd.conf:
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Adding start banner page "none".
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Queued on "hpc4480" by "anonymous".
    D [21/Aug/2013:22:19:57 +0100] [Job 18] File of type application/vnd.cups-raster queued by "anonymous".
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Adding end banner page "none".
    D [21/Aug/2013:22:19:57 +0100] [Job 18] time-at-processing=1377119997
    D [21/Aug/2013:22:19:57 +0100] [Job 18] 1 filters for job:
    D [21/Aug/2013:22:19:57 +0100] [Job 18] hpcups (application/vnd.cups-raster to printer/hpc4480, cost 0)
    D [21/Aug/2013:22:19:57 +0100] [Job 18] job-sheets=none,none
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[0]="hpc4480"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[1]="18"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[2]="anonymous"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[3]="Test Page"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[4]="1"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[5]="job-uuid=urn:uuid:febcff1d-2cc5-3058-4c2f-c420e625e3ec job-originating-host-name=192.168.1.11 time-at-creation=1377119989 time-at-processing=1377119997"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[6]="/var/spool/cups/d00018-001"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[1]="CUPS_DATADIR=/usr/share/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[6]="CUPS_SERVERROOT=/etc/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[7]="CUPS_STATEDIR=/run/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[8]="HOME=/var/spool/cups/tmp"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/bin:/bin:/usr/bin"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[10]="[email protected]"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[11]="SOFTWARE=CUPS/1.6.3"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[12]="TMPDIR=/var/spool/cups/tmp"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[13]="USER=root"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[14]="CUPS_MAX_MESSAGE=2047"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[15]="CUPS_SERVER=/run/cups/cups.sock"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[16]="CUPS_ENCRYPTION=IfRequested"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[17]="IPP_PORT=631"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[18]="CHARSET=utf-8"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[19]="LANG=en_GB.UTF-8"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[20]="PPD=/etc/cups/ppd/hpc4480.ppd"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[21]="RIP_MAX_CACHE=128m"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[22]="CONTENT_TYPE=application/vnd.cups-raster"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[23]="DEVICE_URI=hp:/usb/Photosmart_C4400_series?serial=MY842FM2150557"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[24]="PRINTER_INFO=HP Photosmart C4480"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[25]="PRINTER_LOCATION=ninian"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[26]="PRINTER=hpc4480"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[27]="PRINTER_STATE_REASONS=none"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[28]="CUPS_FILETYPE=document"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[29]="AUTH_I****"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Started filter /usr/lib/cups/filter/hpcups (PID 8978)
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Started backend /usr/lib/cups/backend/hp (PID 8979)
    D [21/Aug/2013:22:19:57 +0100] [Job 18] prnt/hpcups/HPCupsFilter.cpp 548: cupsRasterOpen failed, fd = 5
    D [21/Aug/2013:22:19:57 +0100] [Job 18] PID 8978 (/usr/lib/cups/filter/hpcups) stopped with status 1.
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Hint: Try setting the LogLevel to "debug" to find out more.
    D [21/Aug/2013:22:19:57 +0100] [Job 18] prnt/backend/hp.c 839: ERROR: null print job total=0
    D [21/Aug/2013:22:19:57 +0100] [Job 18] PID 8979 (/usr/lib/cups/backend/hp) exited with no errors.
    D [21/Aug/2013:22:19:57 +0100] [Job 18] End of messages
    D [21/Aug/2013:22:19:57 +0100] [Job 18] printer-state=3(idle)
    D [21/Aug/2013:22:19:57 +0100] [Job 18] printer-state-message="Filter failed"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] printer-state-reasons=none
    Crucial error seems to be: prnt/hpcups/HPCupsFilter.cpp 548: cupsRasterOpen failed, fd = 5
    Last edited by ninian (2013-08-21 21:28:58)

  • My printer starts out printing PDF files in english and switches to random characters​.

    Hp officejet 6310 ALl in one printer.  WHen printing PDF files, the part or all of the first page prints out in english and the balance is random characters.  What is going wrong.

    The troubleshooting steps here may help resolve the issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Issues with printing PDF files from an ADOBE application

    When printing PDF files from an Adobe application, some of the characters are lost and do not print. What can I do?

    Please don't post the same question multiple times!

Maybe you are looking for