Final Burn Not Working On All DVD Players

Hey Guys - I just completed a DVD (first time using DVDSP) for a client and they just called to tell me that the master copy isn't working on some DVD players they've tried. It's been working on their computers, and it worked on my Samsung DVD player at home, but they're having issues. I just upgraded to Final Cut Studio 2. If I need to include more info about the project just ask. Thanks for any help you can provide.

Take a look at this thread about some things for compatibility
http://discussions.apple.com/thread.jspa?threadID=979439&tstart=0
When they say isn't working, do they mean not playing or not playing well? How did you burn the disc?
Did you do a clean install of the Studio (removed other versions?) there seemed to be some issues with that (more so in otheer apps)

Similar Messages

Imovie iDVD finished but DVD does not Play in ALL DVD players?

I have made several DVD movies over the years and sometimes when i go from imovie> idvd> finished DVD
1. it does not play in ALL dvd players? why?
2. or sometimes plays in some DVD players?
3. sometimes plays in computer( apple) dvd but not always?
Is there something i have to due before, after or during rendering so that the finished DVD plays in all DVD players
thanks

Hi
*I do put paper labes on discs --*
NEVER DO THAT - The ability to get them perfectly centered is near to impossibly
DVDs are many tims more sencitive to missaligmement by 1/100 or 1/1000 of a millimeter.
CDs often can handle this - but still not advicably.
I do.
• Use only Verbatim (Taiyo Yuden - also recommended by many - no own experience)
• DVD-R (no +R or +/-RW)
• Burn at an as slow speed possibly eg x1 with iDVD08 or higher or Roxio Toast™
or Apple Disk Util tool
• NEVER under 25Gb free space on internal boot hard disk (others not important)
• I use a Cleaning-DVD from time to time
• I burn max 3 DVD at a time then cool for 20min
• I use the Cleaning DVD on my other players as well
On Quality.
*DVD quality*
1. iDVD 8 has three levels of qualities.
iDVD 6 has the two last ones
• Professional Quality (movies up to 120 min.) - BEST
• Best Performances (movies less than 60 min.) - High quality on final DVD
• High Quality (in iDVD08) / Best Quality (in iDVD6) (movies up to 120 min.) - slightly lower quality than above
2. From
• FCE/P - Export out as full quality QuickTime.mov (not selfcontaining, no conversion)
• iMovie x-6 - Don't use ”Share/Export to iDVD” = destructive even to movie project and especially so
when the movie includes photos. Instead just drop or import the iMovie movie project icon (with a Star on it) into iDVD theme window.
• iMovie’08 not meant to go to iDVD. Go via Media Browser or rather use iMovie HD 6 from start.
3. I use Roxio Toast™ to make an as slow burn as possibly eg x1 (in iDVD’08 this can also be set)
This can also be done with (Apple) Disk Util tool.
4. There has to be about or more than 25Gb free space on internal (start-up) hard disk. iDVD can't
use an external one as scratch disk (if it is not start-up disc).
5. Verbatim ( also recommended by many - Taiyo Yuden DVDs - I can’t get hold of it to test )
6. DVD-R (no +R or +/-RW)
7. Keep NTSC to NTSC - or - PAL to PAL when going from iMovie to iDVD
8. Don’t burn more than three DVD at a time - but let the laser cool off for a while befor next batch.
iDVD quality also depends on:
• HOW much free space is there on Your internal (start-up) hard disk. Go for approx 25Gb.
less than 5Gb and Your result will most probably not play.
• What kind of movie project You drop into it. MPEG4 seems to be a bad choice.
other strange formats are .avi, .wmv, .flash etc. Convert to streamingDV first
Also audio formats matters. I use only .aiff or from miniDV tape Camera 16-bit
strange formats often problematic are .avi, .wmv, audio from iTunes, .mp3 etc
Convert to .aiff first and use this in movie project
• What kind of standard - NTSC movie and NTSC DVD or PAL to PAL - no mix.
(If You need to change to do a NTSC DVD from PAL material let JESDeinterlacer3.2.2 do the conversion)
(Dropping a PAL movie into a NTSC iDVD project
(US) NTSC DVDs most often are playable in EU
(EU) PAL DVDs most often needs to be converted to play in US
UNLESS: They are plabacked by a Mac - then You need not to care
• What kind of DVDs You are using. I use Verbatim DVD-R (this brand AND no +R or +/-RW)
• How You encode and burn it. Two settings prior iDVD08
Pro Quality (only in iDVD08)
Best / High Quality (not always - most often not)
Best / High Performances (most often my choise)
1. go to iDVD pref. menu and select tab far right and set burn speed to x1 (less errors = plays better) - only in iDVD08
2. Project info: Select Professional Encoding - only in iDVD08.
Region codes:
iDVD - only burn Region = 0 - meaning - DVDs are playable everywhere
DVD Studio pro can set Region codes:
1 = US
2 = EU
Yours Bengt W

DVD Menu not working right in DVD Players

Hi All,
I'm hoping you can help me. I'm using a Windows machine. I've created a video in Premiere CS5, dynamic linked it to Encore CS5 and created a Main Menu (with a button to play the whole video and a button to the sub menu) and Sub Menu for scene selection (Containing 9 scene buttons and back button). It works fine with the simulation Remote control buttons on Encore's Preview test.
I have burnt the DVD and tested it in two DVD players one old and one new. The Main menu shows but I can't do anything else. It's animated but it pauses/freezes and them moves again, so it doesn't play smooth on either.
On one DVD player occasionally it looks like you can select the up and down button on the DVD remote control to select the two buttons, but nothing happens when you press the remote Play Button.
I've played it on my computer the menu selects fine with the mouse. The video however played for a few mins before it froze. But I'm not to concerned with the computer play. Just need it to work on DVD.
I have clicking on the 'Show Button Routing' button in the Menu viewing window and NONE of the buttons left, right, up or down are set to 0. So if I'm right in believing the remote should be able to navigate around all the buttons. However, I'm not sure whether the Auto Routing is ticked somewhere as I can't find it. My gut feeling is that this isn't the problem as the menu does not play smoothly and is freezing on and off like it's malfunctioning.
Any advice would be great. Many thanks,
Eve

Hi Stan,
Many thanks for the reply.
I always run in admin mode otherwise the DVD's don't burn at all.
The animated buttons are on the next screen, 'scene selections'. Which I can't get to.
The animations I was referring to are the swirls and film on the background they pause and freeze for a few seconds then play again as if the DVD is not being read properly.
How would I turn off animated buttons anyway?
Nothing happens with I press the Play button either so I can't go straight into the film.
Thanks,
Eve

Is There A Way To Make It Play On All DVD Players?

Hey my friend told me with DVD Studio Pro that you can make it so it plays on all dvd players now so that even ones before who wouldnt be able to play a burnt dvd will play them. Is this true or will it only be for players that have that feature for DVD R-?

If you go to Replication you have a chance your disc will play on all players as it will be DVD-Video but if you burn the disc and send it out to whoever is going to see it, it'll be DVD±R (DL) therefore the disc will be recordable media.
The basic concept to understand is that the discs you buy from a store (a la a feature film) are not the same as the discs you burn. The discs you burn are not 100% compatible but can be easily made more or less compatible if you don't know what you're doing.
Of course, as mentioned, if only 100 users will see your disc the chances are your disc will play fine for all 100 people are much higher than they used to be...
-Jake

Since I have upgraded to Firefox 4.0.1, it has been constantly freezing up. Now it does not work at all and I am unable to remove my profile. How can I remove my profile if Firefox does not work?

I finally got so tired of Firefox freezing my computer that I tried to uninstall and reinstall. Upon reinstall, it will not work at all and I am unable to delete my old user profile. Is there any way to get rid of this profile so I can give one last attempt to get Firefox to work before switching permanently to Google Chrome? I really liked Firefox for years until they screwed it up with the recent changes.

Try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.

I need help!! I drop my iphone4s in the toilet and its been in rice since Saturday and it wont turn on. I plugged it in and it got really hot. Is my phone not working at all no more.

I need help!! I drop my iphone4s in the toilet and its been in rice since Saturday and it wont turn on. I plugged it in and it got really hot. Is my phone not working at all no more.

1lozano1 wrote:
I need help!! I drop my iphone4s in the toilet and its been in rice since Saturday
Should have waited at least 4 more days.
See this -> Apple Service Answer Center - iPhone
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare product coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.

Burner not working, 8.98 GB free, can this 2003/2004 imac model be cleaned for better use or will I continue to have problems? Do I need to just buy a new one?

burner not working, 8.98 GB free, can this 2003/2004 imac model be cleaned for better use or will I continue to have problems? Do I need to just buy a new one? I remember with a PC being able to defrag.

You could buy an external dvd/cd drive.
Suggest other world computing.
You need to delete some files. Many posters to these forums state that you need much more free space: 5 gig to 10 gig or 10 percent of you hd size.
(0)
Be careful when deleting files. A lot of people have trashed their system when deleting things. Place things in trash. Reboot & run your applications. Empty trash.
Go after large files that you have created & know what they are. Do not delete small files that are in a folder you do not know what the folder is for. Anything that is less than a megabyte is a small file these days.
(1)
Run
OmniDiskSweeper
"The simple, fast way to save disk space"
OmniDiskSweeper is now free!
http://www.omnigroup.com/applications/omnidisksweeper/download/
This will give you a list of files and folders sorted by size. Go after things you know that are big.
(2)
This will save you a gig of space.
Monolingual is a program for removing unnecessary language resources from Mac OS X,in order to reclaim several hundred megabytes of disk space. It requires at least Mac OS X 10.3.9 (Panther) and also works on Mac OS X 10.4 (Tiger). It worked for me on 10.4
http://monolingual.sourceforge.net/
A detailed write-up on how to use Monolingual:
http://www.jklstudios.com/misc/monolingual.html
(3)
These pages have some hints on freeing up space:
http://thexlab.com/faqs/freeingspace.html
http://www.macmaps.com/diskfull.html
(4)
Buy an external firewire harddrive.
(5)
Buy a flash card.

Mouse drag, hand tool not working at all!

So I've installed Photoshop CC 2014 and Illustrator CC 2014 on my computer, started a new file but only found that any action that includes mouse dragging - creating shapes, hand tool, pen tool - do not work at all, everything just do not respond, when creating a shape it will treat it as if I have clicked once (which pops out the create rectangle window for size input..), the same situation happens to Photoshop as well (perhaps all Adobe CC software). I've been trying everything that have been suggested on the forum (some from the links below): removing all other software at the background (spotify, 1password, etc). Also I've tried with using different sets of keyboard and mouse, either wired and wireless, still no luck. One situation that finally works is that all software work perfectly fine in safe mode, then I rebooted back to normal mode, try killing any background process that was not running in safe mode, still...not working at all...
References:
(Illustrator CS6) Spacebar stops working seemingly randomly
Spacebar Shortcut: Hand Tool Not Showing and Not Working
Illustrator gets stuck on hand tool
My computer specs:
Windows 7 Pro 64-bit
Intel Core i3-4130 3.4Ghz
4GB RAM

wecon,
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Another spotlight not working at all

I have tried all suggestions from the other post about spotlight not working at all but archive and install. Is there any other way to fix it besides that? What are other people doing to fix theirs?

I have just fixed the same problem on my Powermac, i was not even getting a spinning wheel when trying to search. It is a bit more involved than an archive and install but much quicker, i wouldn't recomend it if you're not familiar with the contents of install packages a little bit. here's the steps:
1. Download and open Pacifist from macupdate.com and after the countdown click not yet and open the install packages from your OSX DVD (there is a specific button for this function).
2. Use the find tool to search for all spotlight files (just search for spotlight)
3. The list of files includes all references to spotlight found on the install dvd including language packs and applications so only the top 22 item are needed. These are the files in the Base system and essensials packages. although if you just did a full install then there is no real harm in doing the language variations etc too..
4. Select the files that you want to install from the search drawer and click the install button. You will need an admin password to complete this.
5. I didn't need to restart but you may want to delete the preferences file at ~/library/preferences/c.apple.spotlight.plist, and repair the permissions before restarting anyway.
Do be careful that your not writing over updated versions of mail or other applicaions that are in the packages, i would advise having a good look through the search results and only installing those components in the base system and essensials, these were the top 22 on my DVD.
Obviously this is at your own risk but it worked perfectly for me. Good luck
SEB
iBook G4 12in (800mhz, 640MB, 40GB) Mac OS X (10.4.3) Powermac G4 (Dual G4 450mhz, 768 MB, 20GB, PCI USB 2.0)
iBook G4 12in (800mhz, 640MB, 40GB) Mac OS X (10.4.3) Powermac G4 (Dual G4 450mhz, 768 MB, 20GB, PCI USB 2.0)

IPhone 4 Does not charge or get recognized by laptop and the home button does not work at all.

The home button on my iPhone 4 does not work at all. Also, when i plug it in to charge, it does not charge at all, and it doesn't even say that it is connected. What will Apple do about this if i send it off? Will I get a replacement? All answers much appreciated.

Buenas Matias,
Si, pude solucionarlo hace unos dias, al final me arriesgue y compre el "dock connector", un juego de destornilladores para iPhone 4, lo desarme y lo cambie, y al toque empezo a cargar.
No queria esperar semanas para el repuesto de iFixit asi que lo compre en MercadoLibre, estan 160 mangos, y si no te queres arriesgar a desarmarlo y cambiarlo vos, hay algunos que te hacen la instalacion tambien.
Pero primero averigua bien que tengas el mismo problema que yo, o sea el dock connector sirve para lo q describi arriba. Si tenes otro sintoma te recomiendo que investigues porque capaz es otra cosa y terminas gastando un repuesto al pedo.
Espero que te sirva.
Saludos
Gonzalo.

Image map links not working in all browsers

Hi, I develop HTML marketing emails once a week and my boss
has recently informed me that some, not all, of the image mapping
links do not work in all browsers or emails i.e. MacMail, Opera,
Safari, etc. He's positive there's something in Dreamweaver that
makes the links universally accommodated no matter what email/web
browser you use, but I haven't been able to find a solution as of
yet.
Any help on this would be appreciated, thanks!
:music;

Let's start with the least critical issue. Your boss and his
boss are
simply wrong. An HTML link is just an HTML link, whether
created in DW or
in Notepad.
Now, on to the meat. When you upload this page to the web, do
the links
work? And when you say that they don't work, what do you
mean? Do you mean
that when you click on them, you are not taken to the linked
page? Which
links are not working?
Finally, why do you have your mapped image also within an
anchor tag?
<a href="
http://www.beyondthewall.com/xcart/giftcert.php"><img
src="Slice.jpg" width="263" height="58" border="0"
usemap="#Map" /></a>
Is that the one where the link doesn't work?
Can you post a link to this page on the web, please?
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"blaise napolitan" <[email protected]> wrote
in message
news:[email protected]...
> Thanks for the reply, and that's what I would have
figured but in this
> case the
> entire thing is an image map so there's no absolutely
positioned elements
> that
> would overlay the links. It's just a simple table with
the main picture
> mapped
> out with a few links. I'm assuming it either has to do
a) the image not
> being
> displayed correctly due to a built in email security
feature or b) my boss
> and
> his boss are mistaken (which wouldn't surprise me). I'll
post the code
> just in
> case, thanks for all the help.
>
>
>
> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0
Transitional//EN"
> "
http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
> <html xmlns="
http://www.w3.org/1999/xhtml">
> <head>
> <meta http-equiv="Content-Type" content="text/html;
charset=iso-8859-1" />
> <title>Untitled Document</title>
> <style type="text/css">
> 
> </style>
> </head>
>
> <body>
> <table width="767" border="0" align="center"
cellpadding="0"
> cellspacing="0">
> <tr>
> <td><a
> href="
http://www.beyondthewall.com/xcart/beyond_the_wall_posters_prints.html"><i
> mg src="Logo.jpg" width="288" height="58" border="0"
/></a><a
> href="
http://www.beyondthewall.com/xcart/giftcert.php"><img
> src="Slice.jpg"
> width="263" height="58" border="0" usemap="#Map"
/></a><a
> href="
http://www.beyondthewall.com/xcart/beyond_the_wall_posters_prints.html"><i
> mg src="pay.jpg" width="216" height="58" border="0"
/></a></td>
> </tr>
> <tr>
> <td><img src="main.jpg" alt="main" name="main"
width="767"
> height="513"
> border="0" usemap="#mainMap" id="main" /></td>
> </tr>
> <tr>
> <td bgcolor="#FFFFFF"><div
align="center"><a
> href="mailto:[email protected]"
class="style42"
> style="text-decoration:none" border="1">*To
Unsubscribe Click
> Here*</a></div></td>
> </tr>
> <tr>
> <td bgcolor="#7e0997"><div
align="center"><a
> href="
http://www.beyondthewall.com/xcart/beyond_the_wall_posters_prints.html"
> class="style29"
>
style="text-decoration:none">www.beyondthewall.com</a></div></td>
> </tr>
> </table>
>
> <map name="Map" id="Map"><area shape="rect"
coords="78,33,79,34" href="#"
> /></map>
>
> <map name="mainMap" id="mainMap">
> <area shape="poly"
>
coords="10,7,376,16,369,227,211,218,177,92,122,85,12,109,13,118"
> href="
http://www.beyondthewall.com/xcart/posters_prints_novelty_sex.html"
> />
> <area shape="poly"
coords="13,117,121,90,174,99,216,270,9,294"
> href="
http://www.beyondthewall.com/xcart/six-pack-24x36.html"
/>
> <area shape="poly"
coords="219,225,393,251,347,469,174,407"
> href="
http://www.beyondthewall.com/xcart/david-beckham-arm-st4514-24x36.html"
> />
> <area shape="poly"
coords="226,489,14,496,13,303,199,283,168,410"
> href="
http://www.beyondthewall.com/xcart/tension.html"
/>
> <area shape="poly"
coords="394,16,674,16,668,241,387,238"
> href="
http://www.beyondthewall.com/xcart/colin-egglesfield-24x36.html"
/>
> <area shape="poly"
coords="407,251,665,254,661,501,403,492"
> href="
http://www.beyondthewall.com/xcart/daniel-24x36.html"
/>
> <area shape="rect" coords="681,15,761,508"
> href="
http://www.beyondthewall.com/xcart/beyond_the_wall_posters_prints.html"
> />
> </map></body>
> </html>
>
>

Java does not work at all upon using the update manager to update to firefox 3.6.10 for Ubuntu 9.0.4

OS: Ubuntu 9.0.4
Browser: Firefox 3.6.10
upon updating to firefox 3.6.10, java does not work at all.
websites that use java do not work at all anymore, when they worked just fine before the updating thru update manager. e.g. hulu website cannot play any of the shows.
i can give the folder of bookmarked pages i tried.
how to do that on here, i've yet to see if possible.
i can even give saved text from the terminal concerning certain attempts.
when i updated thru update manager, it gave some weird java plugin that wasn't there before "The IcedTea Web Browser Plugin IcedTea6 Java Web Browser Plugin (execution of applets on webpages)".
i uninstalled this as instructed by an answer found in one of the pages i saved, cuz it was conflicting w/another java program the updater said i needed. right now, i don't remember for sure what it was. it perhaps was realplayer flash or Java itself. w/all the hours/days of searching i put in, it's difficult if not downright impossible for me to remember all the specifics of what i tried.
i've searched throughout many webpages (including many searches on mozilla, ubuntu, java, etc) for instruction in fixing the problem.
oh, and incidentally, on the Java site, when i try the verify test of Java, firefox pops up with that yellow bar right below the slew of tabbed website windows, giving the statement "additional plugins are required to display all the media on this page. (w/link to) install missing plugins ." which is what i do, go thru the requesting plugin installation. it comes up with, guess what, the IcedTea Java Plugin. i click on the 'next' in the "Plugin Finder Service" box that pops up, & all it gives me is "No plugins were installed. IcedTea ...Plugin failed. and the link 'find out more about plugins or manually find missing plugins'". the link takes me to some of the very things/plugins that wouldn't install in the first place. the Java test failure is a LOL funny, as what plugin it is saying is required (IcedTea) is a recommended alternate program to display the very test in the first place.
i followed the given instructions on those many searched pages, in every case (barring what i may have just plain missed), but to no avail.
i've even gone to the point of trying to reinstall the previous 3.5.13 firefox version, from mozilla site. even that wouldn't install.
i've tried installing Java for my sys direct from it's site. nada.
now it's time for me to post the problem & perhaps someone will come up with some kind of "dummy" way to fix it.
until then many sites a regularly use are totally useless to me on this fast puter.
the only way i can get to use such sites, are two choices: 1. use a dinosaur laptop, which is slower than molasses & cannot handle to any streaming stuff, or 2. use an available internet access puter at the library. but useage for ea person per day is limited to only one hour a day. and one can end up waiting for an hour or more ( in the busiest periods) to even get to use one.
so, is there anyone at all, who knows any for-sure working fix for this problem?
thanks muchly :^D
p.s. i can't pay anybody any money for such help, as is required in certain sites (e.g. Java website), cuz i don't have any.
i can pay in labor tho, if there is someway to find someone who can physically be at this puter w/me, taking me step-by-step
sorry for the 20-pg essay. i hope it was all clearly understood. if, not, well, clear communication is always what is needed, ask away.

Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 9.0 r999
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Linux: libnpjp2.so; Windows: npjp2.dll).
http://java.com/en/download/faq/firefox_newplugin.xml
See also http://java.sun.com/javase/6/webnotes/install/jre/manual-plugin-install-linux.html

My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?

My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?
I know how to use about:config & have had the usual problems with newtab page tiles but this is more like a bug- using 33.0.1. Doesn't show tiles icon in top right corner just shows a gear that is used to hide the empty tiles that I can't fill with sites. First it would only show 2 rows of 4 columns even though I had it set to 5 & 6 then few days later for no reason they went empty with a serrated line around the tiles & can't drag from the bookmarks---- really bloody annoying!!!!!!! Possibly a setting in the about:config but i can't fig it out?

Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 33.0.1
Update History
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Multiprocess Windows 0/1
Crash Reports for the Last 3 Days
Report ID Submitted
All Crash Reports
Extensions
Name Version Enabled ID
Adblock Plus 2.6.5 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adblock Plus Pop-up Addon 0.9.2 true [email protected]
Skype Click to Call 7.3.16540.9015 true {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Trend Micro BEP Firefox Extension 8.0.0.1173 true [email protected]
Trend Micro NSC Firefox Extension 6.8.0.1120 true {22C7F6C6-8D67-4534-92B5-529A0EC09405}
Trend Micro Toolbar 7.0.0.1243 true {22181a4d-af90-4ca3-a569-faed9118d6bc}
Graphics
Adapter Description Intel(R) HD Graphics
Adapter Drivers igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM Unknown
Device ID 0x0046
Direct2D Enabled true
DirectWrite Enabled true (6.2.9200.16571)
Driver Date 1-30-2013
Driver Version 8.15.10.2993
GPU #2 Active false
GPU Accelerated Windows 1/1 Direct3D 11 (OMTC)
Vendor ID 0x8086
WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote true
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
Important Modified Preferences
Name Value accessibility.blockautorefresh true
accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size_cached_value 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.frecency_experiment 1
browser.places.smartBookmarksVersion 7
browser.sessionstore.upgradeBackup.latestBuildID 20141023194920
browser.startup.homepage www.google.com
browser.startup.homepage_override.buildID 20141023194920
browser.startup.homepage_override.mstone 33.0.1
browser.tabs.loadInBackground false
dom.mozApps.used true
extensions.lastAppVersion 33.0.1
font.internaluseonly.changed true
gfx.direct3d.last_used_feature_level_idx 1
keyword.URL http://www.bing.com/search?FORM=UP97DF&PC=UP97&q=
media.gmp-gmpopenh264.lastUpdate 1413750166
media.gmp-gmpopenh264.version 1.1
media.gmp-manager.lastCheck 1414375733
network.cookie.prefsMigrated true
places.database.lastMaintenance 1414404204
places.history.expiration.transient_current_max_pages 102059
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
plugin.state.npmedia 0
plugin.state.nptimegrid 1
print.printer_Canon_MG2100_series_Printer.print_bgcolor false
print.printer_Canon_MG2100_series_Printer.print_bgimages false
print.printer_Canon_MG2100_series_Printer.print_colorspace
print.printer_Canon_MG2100_series_Printer.print_command
print.printer_Canon_MG2100_series_Printer.print_downloadfonts false
print.printer_Canon_MG2100_series_Printer.print_duplex 3997817
print.printer_Canon_MG2100_series_Printer.print_edge_bottom 0
print.printer_Canon_MG2100_series_Printer.print_edge_left 0
print.printer_Canon_MG2100_series_Printer.print_edge_right 0
print.printer_Canon_MG2100_series_Printer.print_edge_top 0
print.printer_Canon_MG2100_series_Printer.print_evenpages true
print.printer_Canon_MG2100_series_Printer.print_footercenter
print.printer_Canon_MG2100_series_Printer.print_footerleft &PT
print.printer_Canon_MG2100_series_Printer.print_footerright &D
print.printer_Canon_MG2100_series_Printer.print_headercenter
print.printer_Canon_MG2100_series_Printer.print_headerleft &T
print.printer_Canon_MG2100_series_Printer.print_headerright &U
print.printer_Canon_MG2100_series_Printer.print_in_color true
print.printer_Canon_MG2100_series_Printer.print_margin_bottom 0.5
print.printer_Canon_MG2100_series_Printer.print_margin_left 0.5
print.printer_Canon_MG2100_series_Printer.print_margin_right 0.5
print.printer_Canon_MG2100_series_Printer.print_margin_top 0.5
print.printer_Canon_MG2100_series_Printer.print_oddpages true
print.printer_Canon_MG2100_series_Printer.print_orientation 0
print.printer_Canon_MG2100_series_Printer.print_page_delay 50
print.printer_Canon_MG2100_series_Printer.print_paper_data 1
print.printer_Canon_MG2100_series_Printer.print_paper_height 11.00
print.printer_Canon_MG2100_series_Printer.print_paper_name
print.printer_Canon_MG2100_series_Printer.print_paper_size_type 0
print.printer_Canon_MG2100_series_Printer.print_paper_size_unit 0
print.printer_Canon_MG2100_series_Printer.print_paper_width 8.50
print.printer_Canon_MG2100_series_Printer.print_plex_name
print.printer_Canon_MG2100_series_Printer.print_resolution 7602290
print.printer_Canon_MG2100_series_Printer.print_resolution_name
print.printer_Canon_MG2100_series_Printer.print_reversed false
print.printer_Canon_MG2100_series_Printer.print_scaling 1.00
print.printer_Canon_MG2100_series_Printer.print_shrink_to_fit true
print.printer_Canon_MG2100_series_Printer.print_to_file false
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_bottom 0
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_left 0
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_right 0
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_top 0
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 2
storage.vacuum.last.index 1
storage.vacuum.last.places.sqlite 1412311800
Important Locked Preferences
Name Value
JavaScript
Incremental GC true
Accessibility
Activated false
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.7 4.10.7
NSS 3.17.1 Basic ECC 3.17.1 Basic ECC
NSSSMIME 3.17.1 Basic ECC 3.17.1 Basic ECC
NSSSSL 3.17.1 Basic ECC 3.17.1 Basic ECC
NSSUTIL 3.17.1 3.17.1
Experimental Features
Name ID Description Active End Date Homepage

HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

TS1424 I was buying songs on my itune account, and now my itunes icon on my computer will not work at all, I do not know how to sign back into

I was buying songs on my Itunes account and I signed-out and now my Itunes icon on my desktop will not work at all. How do you access your account

http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable.

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