Final Cut Pro 2nd monitor not working properly?

Been here before a long time ago, can't remember how it was resolved.
Working in a new edit suite, FCP Studio.  Two new Samsung monitors (not my choice).  I want one to be my playback monitor.
I set:
Final Cut Pro > Audio/Video Settings
> Digital Cinema Desktop Full Screen
> View > External Video > All Frames
But all I'm getting is a black frame on the 2nd monitor.
They've also got one of those very flat alluminum keyboards ... where F12 becomes a sound control.  I'd love to know how I can change the function key to work as an FCP action / 2nd monitor toggling on and off.
That's two questions.  Would be most appreciative of an answer for either.
Ben

Hey Andy,
I did the first half of your suggestion, but not the second half.  Heading down to the studio this morning ... set up in a tiny white chapel looking out across the silvery North Atlantic ... and will try the second half of your suggestion.  Will also see if there are two graphics cards installed in the Mac Pro.  Will also check out the Window > Arrange in FCP (something I should have checked first off).
I talked to a filmmaker who previously worked on the system, only to discover he never uses the second monitor as a full screen, but rather as a large 'bin'.  Interesting.
If worse comes to worse and I can't solve it I suspect I could size the canvas window to super large and drag it over to the second monitor.
Will post back when I've tried the latest suggestions ...
Thanks you mucho guys,
Ben

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