Final Cut Server machine keeps freezing...

For some reason, randomly....my final cut server machine has been freezing. I end up having to force restart the entire system. Then it works for a while and eventually the entire machine is pinwheeling. Is it a corrupt database? Any way to fix it if so?
Also, let's say I wanted to re-install Final Cut Server on a fresh system and scan drives to generate proxies and re-generate the database (obviously I would lose the meta data). If I did this, how will the system know what projects were archived to my near-line storage and what is on regular storage? Will it know this somehow with a special type of scan?
Thanks!

It could have nothing to do with Final Cut Server.
Impossible to know without looking at the logs. Look at them for signs of software (or hardware) conflicts.
Call AppleCare or your local Apple Certified Tech if you need help troubleshooting.

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this is a perfect question to ask the users in the FCP X forum. Good luck. https://discussions.apple.com/community/professional_applications/final_cut_pro_ x

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Final cut server makes MacOSX freeze

Hello,
We have a FCServer installed in network enviroment withe three clients. After many incidents we decided to reinstall everything from zero, MAC OS Server and FCServer.
now the problem is that when uploading projets from any client machine the server freezes and we have to restart the system.
We saw in the console that the problem may come from the apple Qmaster and compresor.
Any ideas of the best configuration in order that Qmaster and compressor work properly with FCServer?
or if this problem comes from somewhere else?
thanks for your help

We are running into a similar problem using a similar configuration. When we start a large number of transcode operations the Final Cut Server become unresponsive to new connections, which also gives the appearance to new connections that the server has crashed. Clients with existing connections active can still search and browse the server like normal.
Currently we have 28 transcode operations active. The server reports 300% on the Compressor process. When we try to connect with the client a frozen spinning wheel appears as it tries to apply the previous search that the account had previously logged out with. Waiting for multiple minutes does not help anything. This is repeatable on other clients, which tells me this is a server side issue.

Final Cut Pro X Keeps Freezing Up

I'm running a new late 2013 Mac Pro with Final Cut Pro X, OSX 10.9.3, a 4TB Lacie Thunderbolt and a 2 TB Lacie Rugged.
I'm wrapping up a documentary and I have not had any problems with FCP X freezing up until now that I'm using Film Convert to color grade and color correct my doc.
The cameras included in this are a GoPro Hero 3, a Black Magic Pocket Cinema Camera, a GH4 (slow motion in camera) and a dji phantom quadcopter. FCP X is still frozen as we speak. I keep having to force quit and reopen in order to work on the project further. Does anybody know what might be causing FCP X to freeze?
Thank you all for your time.
Trey

I don't think memory is the cause of the freezes, If you had a memory leak, it would be likely that everything you did on the MP would just get progressively slower. Also, I recall someone else who was having some difficulties with FilmConvert and FCP X. It may have been this thread.
Russ

Final Cut Pro X keeps freezing, especially when doing titles

I have been editing on Final Cut Pro X for a few months and last week it suddenly started to freeze each time I tried to edit, especially when I try to write titles. I have spoken to many 'computer' experts none of whom have been able to help.

It's working now, not as fast as before but still working so that's super! Thank you so so much!!!

Final Cut Pro X keeps freezing?

Every time I open it up it takes minutes to open, and lags crazily. I can't work with it anymore and it also lags my computer until I close it... Should I delete it and then reinstall it - And is there someway I can move all my files and projects into the newly downloaded FCPX? Thanks.
Oh and I have the late 2012 MBP

This is my pet checklist for questions regarding FCP X performance - you may have already addressed some of the items but it's worth checking.
Make sure you're using the latest version of the application - FCP X 10.0.5 runs very well on my 2009 MacPro 2 x 2.26 GHz Quad-Core Intel Xeon with 16 GB RAM and ATI Radeon HD 5870 1024 MB. I run it with Lion 10.7.5.
First, check that you have at least 20% free space on your system drive
If you have not already done so, move your Projects and Events to a fast (Firewire 800 or faster) external HD. Make sure the drive's formatted OS Extended (journalling's not required for video). You should always keep at least 20% free space on the Hard Drives that your Media, Projects and Events are on.
Check the spec of your Mac against the system requirements:
http://www.apple.com/finalcutpro/specs/
Check the spec of your graphics card. If it's listed here, it's not suitable:
http://support.apple.com/kb/HT4664
If you are getting crashes, there is some conflict on the OS. Create a new (admin) user account on your system and use FCP X from there - if it runs a lot better, there's a conflict and a clean install would be recommended.
Keep projects to 20 mins or less. If you have a long project, work on 20 min sections then paste these into a final project for export.
If you ever experience dropped frames, I strongly recommend you use ProRes 422 Proxy - it edits and plays back like silk because the files are small but lightly compressed (not much packing and unpacking to do) - but remember to select 'Original or Optimised Media' (FCP X Preferences > Playback) just before you export your movie, otherwise it will be exported at low resolution.
If you have plenty of processor power, for the ultimate editing experience, create Optimised Media - most camera native files are highly compressed and need a great deal of processor power to play back - particularly if you add titles, filters or effects. ProRes 422 takes up much more hard drive space but is very lightly compressed. It edits and plays back superbly.
Hide Audio Waveforms at all times when you don't need them (both in Browser and Storyline / Timeline). They take up a lot of processor power. (Use the switch icon at the bottom-right of your timeline to select a format without waveforms if you don't need them at the moment, then switch back when you do).
Create folders in the Project and Events libraries and put any projects you are not working on currently, in those folders. This will help a lot. There's a great application for this, called Event Manager X - for the tiny cost it's an invaluable application.
http://assistedediting.intelligentassistance.com/EventManagerX/
Unless you cannot edit and playback without it, turn off Background Rendering in Preferences (under Playback) - this will help general performance and you can always render when you need to by selecting the clip (or clips) and pressing Ctrl+R.
The biggest single improvement I saw in performance was when I upgraded the RAM from 8 GB to 16.
Andy

Final Cut Pro x Keeps Freezing. Help

I am trying to edit one of my short films, and every time I press play (or press space bar) it freezes, and I end up having to force quit the aplication. Every now and then it will play, but eventualy it will freeze up again. I have already tried restarting my computer, please help

You'll have to give complete specs of your computer and drives and if the media you're using? Does this happen in the event browser or the project? What are the project properties?

Final cut pro x kip freezing

My final cut pro x keep freezing?

A few general FCP X trouble-shooting suggestions.
Use this app to trash the preferences.
http://www.digitalrebellion.com/prefman/
It should be the first thing you try when any problems occur.
Open Disk Utility and Repair Permissions.
Check you have plenty of space on your hard drive …… ideally you should have a separate one for video files.
Shutdown all other apps.
If you have a problem simply opening FCP X, create a new User Account (Admin) in System Preferences and try running FCP X from that as it sometimes works miracles.
These 3 links contain more detailed info on troubleshooting FCP X problems.
http://support.apple.com/kb/TS3893
http://fcpx.tv/troubleshooting.html
http://www.lafcpug.org/Tutorials/basic_fcpx_troubleshooting.html
Message was edited by: Ian R. Brown

Final Cut Server and Compressor / Qmaster serial conflict

On my Final Cut Server machine, i have Final Cut Server version 1.1.1. On my Mac Pro i have Final Cut Studio 7. I have installed Compressor and Qmaster on my Final Cut Server from the Final Cut Pro DVD, so i can use Qmaster (the version of Qmaster must match exactly on all machines). But the two serials conflict, Final Cut Server will not start due to the following problem:
"Either the current serial number is not valid or there is another server using the same serial number.
Check the serial number and then stop and start the server using the Final Cut Server Preferences panel."
Of course both serials is completely legit. Is it really true that i either need to downgrade Compressor and Qmaster (FCS will work, but Qmaster will not) or buy FCS 1.5? I have paid lots of money for this setup already, it can't be true that i am forced to update to 1.5.
Please Apple, a solution?

I have a similar case. Maybe someone knows how to solve it:
We installed Final Cut Server and on the same MacPro we installed Final Cut Studio.
After a while we dedicated this machine to Final Cut server and used the Final Cut Studio license on another nachine.
Now, if I want to change or add a transcode setting in the compressor, I'm getting the error message: 'conflicting serialnumber' or something like it.
So compressor thinks it's still part of th FinalCutStudio installation. But I don't quite understand, because Final Cut Server has its own compressor, isn't it?
How can I solve this without loosing the custom transcode settings I've made in compressor.

Hardware Configurations for Final Cut Server

I am a small video production shop, currently running 2 standalone FCP stations; one Intel tower FCP7 with about 3T of firewire 800 Raid 1 storage, and one PPC G5 tower FCP6, on a gigibit ethernet network with a central NAS. I am adding a 3d station and a new employee. The problem we have run into is that many assets seem to always reside on the wrong system, and duplicate projects become impossible to resolve and archive effectively. We shoot exclusively on HDV.
This is the setup I am considering....
Convert the Intel Mac Pro tower to Final Cut Server
Buy 3 27"iMacs for edit stations
My plan would be to have all projects reside on the FCPServer and edit on 422 Proxy versions on the iMacs. I understand that each iMac would need a copy of FCP. Would they all need to be FCP7 to work on the same project at different times?
Other questions:
Would working on a gigabit ethernet network be a bottleneck?
Could I ingest video directly to the server? Is there a way to capture 422 video onto the server or would that require a separate copy of FCP on the server to capture from tape? If so could I use the older FCP6 copy withot upgrading just for capture? Alternately could I use a copy of FCExpress on the server just to create a project and capture on the server then open and convert to FCP7?
Any suggestions for what to do with the Dual 2.5G PowerPC Tower?

ProRes wil be much faster for rendering on the client and transcoding on any machine, and will also allow for more realtime effects vs native HDV in FCP. "Full-rez" is a misnomer here, since ProRes Proxy does not sacrifice any resolution and indeed has a higher bitrate than native HDV. You might find that your HDV source looks just as good in ProRes Proxy (it is very high quality, just not as pristine as the higher quality versions of ProRes).
Remember, ProRes 422 Proxy is still a 4:2:2 10-bit codec. I think you'd need to look awfully close to see a qualitative difference. You can choose to use ProRes Proxy at lower resolutions than your source media, but you don't need to. It is designed to work all the way up to 2K and maintain all the color fidelity of a 10-bit codec.
When you check in a project that you are cutting locally with Edit Proxies, FCSvr relinks the project to the original media, but it does not render anything. You would need to open the project on the FCSvr host with FCP to create an flattened QuickTime against the original media (in your case native HDV).
You can recapture, but when you have FCSvr cataloging your clips, you do not want to recapture the same media and duplicate the asset. If you are careful and recapture the clips that were disposed of to the exact same location with the exact same filename as before, FCSvr will re-link the media to the asset automatically. However, that workflow is very human-error-prone and I strongly recommend you not adopt it. Keep your source HDV tapes as a worst-case backup, but if you are going to use FCSvr, use its archive capability to RAID-1 external drives and only go back to the tapes if all else fails. And you'll need to be very careful to match you prior ingest if you do.
Of course, you can always delete an asset altogether when you're done with its media and later recapture the footage from tape and treat it as a new asset. It depends on how interested you are in keeping your asset records and their proxies intact for media you plan to remove from storage.
I'd take a good long look at ProRes Proxy vs HDV for quality. If you can't see a difference, capture to ProRes Proxy and make that your online format. Then you won't be eating up all your storage on the server keeping both the HDV original and a ProRes Proxy for edit proxies. If you don't enable edit proxies, FCSvr just hands out the original media.

FINAL CUT SERVER: Is it for me?

THE FINAL CUT SERVER, is it for me?
I have a small production company, where at the moment, we only edit on one MacPro 8Core 3.0 GHz. I wanted to know if we should be interested in the Final Cut Server and why?
Secondly, can anyone tell me some brand name examples of an "AGP or PCI Express Quartz Extreme graphics card"? I have the ATI card that came factory with my MacPro .

Where you only have one machine, I would say at this point it would only be helpful because of the easy-to-use versioning capabilities - basically, it keeps backups of different versions of your Final Cut project so if you really screw up your edit you can restore a previous version. If you're technically inclined (or know someone who is), you could set this up yourself with a free version control system such as Subversion.
Go here: http://docs.info.apple.com/article.html?artnum=301347 to see the requirements for Quartz Extreme. It also has a walk-through to show you how you can figure out if your video card supports it via System Profiler (which it definitely is).

Small Office Network Solution for Final Cut Server - Proxy Storage Etc.

Hi,
I haven't been able to find any answers for this question by googling, So I would love if anyone here had some advice. I have the 10 License version of Final Cut Studio with 5 clients at the moment. I would like to set-up our office in the most effective way, however we are a non-profit organization, so we are working with a limited budget.
My question is, does anyone know of any networking solutions for Proxy Storage and Media storage, that wont bottleneck, but is not as high budget/high tech as using an Xserve/XSan system?
Right now we would be looking at running Final Cut Server off of our 24inch Intel IMac (Going to beef up the RAM). We have a Gigabit Switch, 4 more intel machines running final Cut pro, and a direct attached Drobo for Media Storage. I know this is not an Ideal set-up, but it's what I have to work with right now. So, I'm looking for any kinds of tips and tricks to make this set-up work for us, and am looking at purchasing either a Network Attached or iscsI storage system for the Proxy Storage.
I hope this is a decent description of my situation, and would love some advice.
Thanks Very Much,
MacNomad

Hi,
I haven't been able to find any answers for this question by googling, So I would love if anyone here had some advice. I have the 10 License version of Final Cut Studio with 5 clients at the moment. I would like to set-up our office in the most effective way, however we are a non-profit organization, so we are working with a limited budget.
My question is, does anyone know of any networking solutions for Proxy Storage and Media storage, that wont bottleneck, but is not as high budget/high tech as using an Xserve/XSan system?
Right now we would be looking at running Final Cut Server off of our 24inch Intel IMac (Going to beef up the RAM). We have a Gigabit Switch, 4 more intel machines running final Cut pro, and a direct attached Drobo for Media Storage. I know this is not an Ideal set-up, but it's what I have to work with right now. So, I'm looking for any kinds of tips and tricks to make this set-up work for us, and am looking at purchasing either a Network Attached or iscsI storage system for the Proxy Storage.
I hope this is a decent description of my situation, and would love some advice.
Thanks Very Much,
MacNomad

Integrating Final Cut Server 1.5 with Active Directory

Following the directions in the Final Cut Server Setup Guide and I am running into errors. Fun with Final Cut Server. Fun with Kerberos.
Final Cut Server v.1.5 is running on an Intel Xserve running 10.5.6 Server, joined to AD. Active Directory is running on a Windows Server 2008 setup.
I dropped the ini files on the domain controllers, as directed by Apple KB (http://support.apple.com/kb/HT3688) and I ran the commands directed in the setup guide.
The adprincadd command should be run literally, of course, but there's a mistake straight-away when it should read "./adprincadd.pl", the ".pl" is missing. Also it says "fcsvr/fqdn of fcsvr", so naturally I replaced the fqdn, but the "fcsvr" prefixed threw me off. It gave me errors until I opened Kerberos.app and notcied that the kerb ticket was in ldap/, then the command worked for me. At least no errors, until I checked the ticket and it said I had no permissions and that the keytab entry was invalid. Wheeee.
1. First I tried:
(some info redacted)
node09:sbin root# ./adprincadd.pl -dc dc01.example.com. fcs.example.com.
Getting kerberos principal for computer account
Kerberos principal is ---
Getting computer id...---
Getting AD Domain...---
Base DN is dc=example,dc=com
getting kerb ticket using [email protected] got ticket
SASL-bind to dc01.example.com. successful
Computer record is at CN=---,CN=Computers,DC=example,DC=com
Checking to see if ---.--.---. exists...000020B5: AtrErr: DSID-031529F7, #1:
0: 000020B5: DSID-031529F7, problem 1005 (CONSTRAINTATTTYPE), data 0, Att 90303 (servicePrincipalName)
at ./adprincadd.pl line 165
2. Then I noticed the /ldap in Kerberos.app and changed the adprinadd command:
Everything ran well, with no errors...
Finding kvno...2
Reading /etc/krb5.keytab...done.
Creating new keytab file...done.
Writing out temporary keytab...done.
Making backup of old keytab and moving new keytab into place...done.
Operation Completed. You can verify with "kinit <ad user>; kvno -k /etc/krb5.keytab ldap/---.example.com"
3. Verifying with kinit gave me the keytab errors:
kinit matx; kvno -k /etc/krb5.keytab ldap/fcs.example.com
Please enter the password for [email protected]:
ldap/[email protected]: kvno = 2, keytab entry invalid
kvno: Permission denied while decrypting ticket for 'ldap/[email protected]'
Thoughts?

Hello, I'm having issues with the client login after AD integration. I followed the steps from http://support.apple.com/kb/HT3818 and the Terminal output reported a success.
I'm able to add AD groups in Final Cut Server Group Permissions. However, when I try logging in on the FCServer client using credentials associated with AD group I've added, I'm getting an error message from the client stating:
"Please re-enter the username and password or contact the server administrator. Please note that the username and password are case-sensitive."
The FQDN is correct in the Server field of the client.
I'm able to log into the client using locally created user accounts that I've created on the server so I know the client is communicating correctly.
The only thing I can find in the Console for the client machine is this:
11/25/09 10:50:12 AM /Users/*/Desktop/Final Cut Server.app/Contents/MacOS/Final Cut Server[1773] Warning: accessing obsolete X509Anchors.
In the server Console, this is a suspect message: /Library/Application Support/Final Cut Server/Final Cut Server.bundle/Contents/MacOS/fcsvr_stored[77891] pps proxy error: dsDoDirNodeAuth = -14091
Not finding much info out there regarding this. Any guidance is appreciated.

Long HDV and XDCAM clips through Final Cut Server

Hi,
I know that I could post this in Compressor and/or Quicktime and/or Leopard/Tiger Forums, but as this problem it`s causing my Final Cut Server to not working well, I think it makes sense to post here.
To resume: HDV and XDCAM clips (all on original codec, only xdcam transferred to mov in xdcam transfer) with file size bigger than exactly 4GB always FAILS in "Final Cut Server"/"Compressor alone in ANY machine installed from scratch"/"Anything that uses Quicktime". Source and Destination being localy or networked. DV or DV50 can get bigger than that, I`ve never seen this error with DV`s codecs.
I had seen this problem before I bought final cut server. When I was transcoding our interviews for transcription. We always worked with BETA SP and captured in DV or DV50. We were starting to go to HDV and now to XDCAM and this error has started to appear.
I have a "proxy" made a year ago from a HDV and it`s original has 8GB. I tried this file again and as I expected didn`t work. In ANY computer with any installations with only the latest updates. I`ve remembered that I was using Tiger at this time, and Quicktime/Tiger/ProApps had a old version.
My two cents are that some update from Tiger/Leopard/QuickTime/ProApps made this happen.
So ANY HDV/XDCAM file bigger than 4GB it`s FAILING in ANY system. (Tiger or Leopard, With or without FCP and QT PRO, Installed from scratch and updated every thing).
Some tests I`ve made:
-Compressor works with this two codecs to lower res in TIGER and with QuickTime Version 7.4.0 and LOWER. (had to be tested, but I think that was my version of QT when I managed to make the proxy of this two codecs).
-Compressor doesn`t work on any system with QT above 7.4.0.
-CATDV (http://www.squarebox.co.uk/) version 6 can make proxy versions of this two codecs in TIGER ONLY! They already know of this problem and CATDV 7 works on both.
-Compressing in compressor with H.264 (same codec as the FCSvr proxy) BUT without changing the resolution, size and etc. Works OK in both Tiger and Leopard.
-Exporting through QT works in ANY system BUT I loose TC, so it`s not an option (and I can`t input this workflow in FCSvr without using compressor).
-Exporting from FCP as QuickTime Movie with H.264 doesn`t work on Both (Tiger and Leopard).
-Exporting fro FCP as QuickTime Conversion with H.264 works but as exporting from QT I loose TC and can`t input this into FCSvr workflow.
Error message are always: "QuickTime error = -50" or "QuickTime error: corrupted data" (and of course it`s not corrupted because it`s used - even in FCP to edit - and opened viewed, catdv can do proxy and everything).
I`m surprised not to see anyone freaking out about this issue... I don`t think that It`s only me.
This is some problems that I came across while trying to find a solution:
http://www.paulescandon.com/blog/?p=39
http://discussions.apple.com/thread.jspa?messageID=4912265&#4912265
http://www.squarebox.co.uk/faq155.html
http://discussions.apple.com/thread.jspa?messageID=5513003&#5513003
http://discussions.apple.com/thread.jspa?threadID=1903644&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1780228
http://discussions.apple.com/thread.jspa?threadID=1853507
As you can see this is not the first time I`ve posted about this issue.
I`m sending a bug report as well.
Thank You all in advance.
Regards

Hi Chará!
We should, but I think the others will be disappointed eheheheh.
It doesn`t matter what version of Leopard I`m using (right know I`m using Leopard Server 10.5.6, but this issue has happened even with 10.4 if QT is updated and all updates of 10.5 up, as I`
ve mentioned above).
What file size are those clips that are longer than 10min?
I really don`t get, how it`s possible that just the two of us has HDV and XDCAM files with file size longer than usual? Maybe people that do interviews don`t like to record the entire interview and when capturing those clips would be under this file size limit? Or maybe we are the only ones in the whole world that transcode longer HDV and XDCAM clips (it`s funny that it doesn`t even need to be FCSrv, with only ONE machine and compressor this issue happens all the time).
I`m convinced that I have to install a Tiger version in a virtual machine with compressor and doesn`t update anything to test this further on. But I`m certain that with TIGER and CATDV this works ok! And I think that CATDV uses QT engine to do this transcodes.
This is too much of a mystery to me. Maybe it`s time to spend 24+ hours with apple in a international call and probably not getting anywhere.
I`m only posting this here in FCSrv forum because this issue it`s must worse when you have hundreds of clips with this issue and if you bought the package it doen`t matter if it`s a problem with QT+OSX or whatever, apple has to solve it for FCSrv use.
Do you reckon?
Let`s get in touch through email: lucas at rwcine.com.br
(at = @ and delete spaces).
Regards

Final Cut Server machine keeps freezing...

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