Final Reset Steps required

I have recently replaced all four ink cartridges - genuine HP364 supplied by MySureSupply and took the opportunity to install the latest driver vers. 12.34 and run the head cleaning utility. All worked well but I was surprised the Yellow cartridge triggered a low ink warning at the end of cleaning. I printed a few pages of black only text and closed down.
Last week I needed to print more text but there was no black output; cleaned head and colours printed satisfactory but no black ink, no partial print nor smudging etc. In a hurry so closed down again. Yesterday, opened scanning function and received a message to effect Magenta cartridge is counterfeit!
Spent today on this forum, checked cartidge vents, cleaned print heads with warm water and reset printer by removing power cable for more than the one minute recommended. Colours printed but still no black. Reset printer again by removing all cartridges, powering off and on etc.
Print Utility now tells me "Printer is in Error State" - all three colours are "depleted" - and test pages/head cleaning routines will not activate. Since installing these new cartridges I haven't printed in colour other than three instances at head cleaning!
It seems there is a further routine which I can only be advised of by PM; as the printer is out of warranty and is of no use in this condition I am prepared to take that risk.

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Final Reset Steps required

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