FinalCut Express, iMovie, iTunes ALL crash when I connect my DV camcorder..
Very weird, to me anyway. Two days ago I followed Apple's directions as to how to move my iTunes Library to a new external HD (my main HD was getting perilously full). This worked fine.
However: Now neither Final Cut nor iMovie recognizes my Cannon ZR700 when I try to import/capture footage from it. So long as the camera is plugged into the firewire port & "on" in VTR mode, Final Cut Express, iMovie, & iTunes (why iTunes? what does it have to do with a Cannon ZR700 DV camera?) all freeze up. If I turn the power on the camera off, they un-freeze.
But the main issue is this:
I cannot import ANY clips from the Cannon ZR700 nor get any program to recognize it, whereas before all did. (And why the heck would attaching a camcorder cause iTunes to freeze?)
Anyone gotta clue? This baffles me. I have tried: 1) Restarting the computer; 2) plugging the new external HD (a 500 gig Lacie) & the camera into different firewire ports; 3) verifying & repairing permissions on all drives.
NOTHING helps.
iMac (intel) Mac OS X (10.4.6)
Thank you for the suggestions.
Try to reset PRAM and PMU:
http://docs.info.apple.com/article.html?artnum=303319
http://docs.info.apple.com/article.html?artnum=2238
Check. I did this, using the second of the two links you provided (the first seemed to be for MacBook Pros.
Try to repair permission by open application folder >
utilities > disk utility > repair permission, or run
ONYX or machelpmate to repair and optimize your HD.
Check. Did this too, several times. I did it with Dick Utility. I did it booting from my Intsallation Disk. Now I have done w/ Mac Helpmate.
when your external connected, open application
folder> utilities > disk utility andrepair disk for
that external.
Yes. Did this several times too. None of the utilities reports any problems.
Here is some more information:
1) A strange thing: When iMovie or FC Exp freeze while the Cannon ZR700 is on & plugged in, turning the camera off works like a "switch" that sets the programs running again. Very strange.
2) I get the following message in Final Cut on startup if the camera is connected:
"Unable to locate the following external devices:
Apple Firewire NTSC (720x480)."
I do not know what this means. I never saw it before when the ZR700 used to work. I am also asked to check my "capture presets." I suppose I do this in "Easy Set-up." I checked & it is set up for DV-NTSV Firewire Basic. I changed it to a number of other settings: No go. Never recognizes the camera.
3) I am in Japan using an iMac bought here. The Cannon ZR700 I got in the USA. However, as I indicated, they worked fine together until this week: until I added the new external 500 gig HD.
Still puzzled!
Mark
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Process: iTunes [5981]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.5 (10.5)
Build Info: iTunes-10509941~1
Code Type: X86 (Native)
Parent Process: launchd [138]
Date/Time: 2011-10-27 17:55:21.354 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 707831 sec
Crashes Since Last Report: 40
Per-App Interval Since Last Report: 119593 sec
Per-App Crashes Since Last Report: 40
Anonymous UUID: 8BD89EEF-8C9B-4155-A8B0-965E1A32F003
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 13
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.iTunes 0x0014b2db 0x1000 + 1352411
3 com.apple.iTunes 0x0005495b 0x1000 + 342363
4 com.apple.iTunes 0x00199504 0x1000 + 1672452
5 com.apple.iTunes 0x001424bd 0x1000 + 1316029
6 com.apple.iTunes 0x003c4807 0x1000 + 3946503
7 com.apple.iTunes 0x0015713b 0x1000 + 1401147
8 com.apple.CoreFoundation 0x93553dd2 __CFRunLoopDoObservers + 1186
9 com.apple.CoreFoundation 0x9350ff42 __CFRunLoopRun + 1154
10 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
11 com.apple.CoreFoundation 0x9350f1f1 CFRunLoopRunInMode + 97
12 com.apple.HIToolbox 0x98a06e04 RunCurrentEventLoopInMode + 392
13 com.apple.HIToolbox 0x98a06bb9 ReceiveNextEventCommon + 354
14 com.apple.HIToolbox 0x98a06a3e BlockUntilNextEventMatchingListInMode + 81
15 com.apple.AppKit 0x99ddc595 _DPSNextEvent + 847
16 com.apple.AppKit 0x99ddbdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
17 com.apple.AppKit 0x99d9e1f3 -[NSApplication run] + 821
18 com.apple.iTunes 0x00004c5e 0x1000 + 15454
19 com.apple.iTunes 0x00004ac9 0x1000 + 15049
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x905a7382 kevent + 10
1 libSystem.B.dylib 0x905a7a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x905a6f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x905a6cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x905a6781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x905a65c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b3e0 0x1000 + 41952
6 com.apple.iTunes 0x008368f9 0x1000 + 8607993
7 libSystem.B.dylib 0x905ae259 _pthread_start + 345
8 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 com.apple.DVCPROHDMuxer 0x16c4c98f AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 317
6 libSystem.B.dylib 0x905ae259 _pthread_start + 345
7 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x905aeaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905ae75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905b03f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000b5bb 0x1000 + 42427
4 com.apple.iTunes 0x00021b57 0x1000 + 133975
5 com.apple.iTunes 0x008368f9 0x1000 + 8607993
6 libSystem.B.dylib 0x905ae259 _pthread_start + 345
7 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0003fc4c 0x1000 + 257100
6 com.apple.iTunes 0x008368f9 0x1000 + 8607993
7 libSystem.B.dylib 0x905ae259 _pthread_start + 345
8 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 fm.last.iTunes Scrobbler 0x192c1e20 IPodDetector::threadEntry(void*) + 1052
6 libSystem.B.dylib 0x905ae259 _pthread_start + 345
7 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x905aeaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x905ae75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x905b03f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000b5bb 0x1000 + 42427
4 com.apple.iTunes 0x0000b4d2 0x1000 + 42194
5 com.apple.iTunes 0x0000b355 0x1000 + 41813
6 com.apple.iTunes 0x0091a377 0x1000 + 9540471
7 com.apple.iTunes 0x0091a3a1 0x1000 + 9540513
8 com.apple.iTunes 0x008368f9 0x1000 + 8607993
9 libSystem.B.dylib 0x905ae259 _pthread_start + 345
10 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.iTunes 0x0013dded 0x1000 + 1297901
3 libSystem.B.dylib 0x905ae259 _pthread_start + 345
4 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 9: com.apple.CFSocket.private
0 libSystem.B.dylib 0x9059fac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9354fc53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x905ae259 _pthread_start + 345
3 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b3e0 0x1000 + 41952
6 com.apple.iTunes 0x008368f9 0x1000 + 8607993
7 libSystem.B.dylib 0x905ae259 _pthread_start + 345
8 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x90580afa mach_msg_trap + 10
1 libSystem.B.dylib 0x90581267 mach_msg + 68
2 com.apple.CoreFoundation 0x935102df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9350f3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x93515304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b3e0 0x1000 + 41952
6 com.apple.iTunes 0x008368f9 0x1000 + 8607993
7 libSystem.B.dylib 0x905ae259 _pthread_start + 345
8 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x905a6412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x905a69a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x905a65c6 start_wqthread + 30
Thread 13 Crashed:
0 libSystem.B.dylib 0x90583cb0 strlen + 16
1 com.apple.iTunes 0x0001e5f4 0x1000 + 120308
2 com.apple.iTunes 0x0047fb04 0x1000 + 4713220
3 com.apple.iTunes 0x00481a7f 0x1000 + 4721279
4 com.apple.iTunes 0x00481d40 0x1000 + 4721984
5 com.apple.iTunes 0x00041085 0x1000 + 262277
6 com.apple.iTunes 0x00040cc4 0x1000 + 261316
7 com.apple.iTunes 0x0047fd3e 0x1000 + 4713790
8 com.apple.iTunes 0x0038ad7c 0x1000 + 3710332
9 com.apple.iTunes 0x0013de21 0x1000 + 1297953
10 libSystem.B.dylib 0x905ae259 _pthread_start + 345
11 libSystem.B.dylib 0x905ae0de thread_start + 34
Thread 13 crashed with X86 Thread State (32-bit):
eax: 0xffffffff ebx: 0x00000000 ecx: 0x00000000 edx: 0x00000000
edi: 0x1e297020 esi: 0xb6946188 ebp: 0xb6945ec8 esp: 0xb6945eac
ss: 0x0000001f efl: 0x00010286 eip: 0x90583cb0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x11cb000 - 0x1246fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <8FAA906B-A61D-912A-E534-29D094FB180A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
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0x165be000 - 0x165c4ff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
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0x167e9000 - 0x1685bfff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
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0x168b5000 - 0x168b802f Motion ??? (???) <B5E862EE-E0FF-4F86-A789-98E3E601A18C> /Library/Frameworks/Motion.framework/Versions/A/Motion
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0x16931000 - 0x16936ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
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0x16cb4000 - 0x16d3eff7 com.apple.mobiledevice 503 (503) <17EF060D-A6D6-D658-4DC9-6728FA2450A9> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x16d86000 - 0x16e3bfe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
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0x16eb6000 - 0x1709cfef com.apple.audio.codecs.Components 2.0.3 (2.0.3) <8DA1B494-CD97-D4CC-3D5D-FACFAAE9D968> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
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0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
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0x969b1000 - 0x96a5dfe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
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0x96a6a000 - 0x96a76ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
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0x9712c000 - 0x97152ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x97153000 - 0x9717aff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x9717b000 - 0x97186ff7 com.apple.CrashReporterSupport 10.6.7 (258) <8F3E7415-1FFF-0C20-2EAB-6A23B9728728> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9718f000 - 0x971c8fe7 com.apple.bom 10.0 (164) <CC61CCD7-F76C-45DD-6666-C0E0D07C7343> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x971d3000 - 0x971eeff7 libPng.dylib ??? (???) <25DF2360-BFD3-0165-51AC-0BDAF7899DEC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x97208000 - 0x97238ff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x97239000 - 0x9723bfe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x9723c000 - 0x9733efe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x9733f000 - 0x97353ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x97533000 - 0x97533ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x97534000 - 0x975aefff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x975f5000 - 0x97690fe7 com.apple.ApplicationServices.ATS 275.19 (???) <9FA31967-CF14-B033-EB8D-570561D12A13> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97cee000 - 0x97e1cfe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x97e1d000 - 0x97e45ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <315D97C2-4E1F-A95F-A759-4A3FA5639E75> /usr/lib/libxslt.1.dylib
0x97e46000 - 0x97e67fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97e68000 - 0x97ebbff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x97ede000 - 0x98060fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x98061000 - 0x9811afe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x9811b000 - 0x982fdfff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x98405000 - 0x9883aff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9883b000 - 0x98893fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x98894000 - 0x989d1fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <2D31CC6F-32CC-72FF-34EC-AB40CEE496A7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x989d2000 - 0x98cf6fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x98cf7000 - 0x98d72fff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x98d73000 - 0x98d97ff7 libJPEG.dylib ??? (???) <EA97DEC5-6E16-B51C-BF55-F6E8D23526AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x98dfa000 - 0x98e0aff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x98e0b000 - 0x98ed6fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x98ed7000 - 0x98fb7fe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98fb8000 - 0x98febfff libTrueTypeScaler.dylib ??? (???) <0F04DAC3-829A-FA1B-E9D0-1E9505713C5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x98fec000 - 0x98ff5ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x99048000 - 0x99049ff7 libScreenReader.dylib ??? (???) <E559E38F-FB36-C1C4-B915-D3A4E4354921> /usr/lib/libScreenReader.dylib
0x9904a000 - 0x9909aff7 com.apple.Symbolication 1.1 (67) <E0C94D8B-4F12-49E6-BAA5-3B00441A047B> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x9909b000 - 0x990a2ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x990a3000 - 0x991afff7 libGLProgrammability.dylib ??? (???) <04D7E5C3-B0C3-054B-DF49-3B333DCDEE22> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x991b0000 - 0x9951bff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x995fb000 - 0x9963dff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9963e000 - 0x996b2fef com.apple.CoreSymbolication 2.0 (23) <8A04EA5F-83F8-5E15-B2E0-8A727C9C4E8B> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x996b3000 - 0x998deff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x999e0000 - 0x99a13ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x99a14000 - 0x99a18ff7 libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x99a19000 - 0x99c7efeb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99cd2000 - 0x99cd9ff7 com.apple.aps.framework 1.2 (1.2) <16A7DB74-F951-D8DB-35D0-5E5673529AB0> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x99cda000 - 0x99d1efe7 com.apple.Metadata 10.6.3 (507.15) <460BEF23-B89F-6F4C-4940-45556C0671B5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x99d32000 - 0x99d3fff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x99d94000 - 0x9a677ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9a880000 - 0x9a88affb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9a88b000 - 0x9a90dffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9a90e000 - 0x9a94fff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9aa87000 - 0x9aa9cfff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9aa9d000 - 0x9ab01ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9ab02000 - 0x9ab48ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x9ab49000 - 0x9ab57fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylibI don't want to be the bringer of bad news, but these where the symptoms I was getting just before my iPod's hard drive failed (80gb classic).
I tried to restore it, and that seemed to work for a few days. But then it just stopped responding to iTunes, locking up iTunes, and finally wiped its own memory then nothing.
It powered up ok, but did noting else.
It was years out of warranty, getting it repaired by Apple is never cost effective. so I sold it on eBay and upgraded to a new 160gb.
I'm not giving you a definite reason, just my experience. -
I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
Someone, please help!
HP Windows XP Using DSL for internet accessI suspect a hardware problem. But do the following to rule out a software problem:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Resore the iPid to factoery defaults/new iPod.
In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
- Transfer iTunes purchases to the computer:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Best iPod to PC
- Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup -
Hi my itunes program crashes when i try to access the itunes store. Have tried to uninstall and reinstall to no avail.
Me too - running iTunes 10.5.3 on Windows 7. Will allow me to sign in to iTunes, download app updates and then if I either close iTunes or try to sign out of my iTunes account it all freezes. So frustrating, because my understanding is that iTunes saves the library file when exiting. So, everytime I update apps I lose all the downloads.
-
Why is the iTunes Store crash when I start in on the iPhone 5 with the iOS 07 update?
Why is the iTunes Store crash when I start in on the iPhone 5 with the iOS 07 update?
Hi,
Do you have iTunes 11 on your imac? What OS X do you have?
Jim -
TS1424 iTunes 11 crashes when accessing iTunes store
iTunes 11 crashes when accessing iTunes store. Any suggestions?
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
ITunes 7.0.2 crashes when I connect my iPod Nano
iTunes 7.0.2 crashes when I connect my iPod Nano. What can I do about this?
Thank you!Try here. http://www.ehow.com/how_4882455_repair-corrupted-ipods.html
http://support.apple.com/kb/TS1405?viewlocale=en_US -
ITunes Match Crashes - when trying to download content
Has anyone had difficulty with iTunes Match crashing when it is trying to download content?
error message
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.1.2.31
Application Timestamp: 52627a31
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18229
Fault Module Timestamp: 51fb10c6
Exception Code: 80000003
Exception Offset: 0003491e
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Hello SandiKling,
You may consider contacting us via telephone if you're having issues with our support site.
Contact Apple for support and service
http://support.apple.com/kb/HE57
Cheers,
Allen -
Itunes keeps crashing when I click my iphone´s apps tab
Hi,
My itunes keeps crashing when I click the tab "Apps" when my iphone is selected in the left column. The button circled in this image:
http://dl.getdropbox.com/u/85398/crash.png
Im using 10.6.4 o22n a macbook pro 13 inch, my iphone is a 3gs 32 gb. Below is the transcript of the log I get after the app crashes. Any help would be greatly appreciated, Thanx!
Process: iTunes [15475]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.0 (10.0)
Build Info: iTunes-10006701~1
Code Type: X86 (Native)
Parent Process: launchd [240]
Date/Time: 2010-09-14 18:15:35.607 -0600
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: -712 sec
Per-App Interval Since Last Report: 45517 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 6D594A21-8356-4F73-83C9-5DB80A50C0F8
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x006cffac 0x1000 + 7139244
1 com.apple.iTunes 0x006d00d4 0x1000 + 7139540
2 com.apple.iTunes 0x006d0201 0x1000 + 7139841
3 com.apple.iTunes 0x006d030c 0x1000 + 7140108
4 com.apple.iTunes 0x006e8307 0x1000 + 7238407
5 com.apple.iTunes 0x000d1eec 0x1000 + 855788
6 com.apple.iTunes 0x0063030e 0x1000 + 6484750
7 com.apple.iTunes 0x004d9b7e 0x1000 + 5081982
8 com.apple.iTunes 0x004d6b2e 0x1000 + 5069614
9 com.apple.iTunes 0x00703de4 0x1000 + 7351780
10 com.apple.iTunes 0x00703f54 0x1000 + 7352148
11 com.apple.iTunes 0x0070452b 0x1000 + 7353643
12 com.apple.iTunes 0x001982fd 0x1000 + 1667837
13 com.apple.iTunes 0x00705354 0x1000 + 7357268
14 com.apple.iTunes 0x0019813a 0x1000 + 1667386
15 com.apple.iTunes 0x00171101 0x1000 + 1507585
16 com.apple.iTunes 0x00170e24 0x1000 + 1506852
17 com.apple.iTunes 0x000bd5ac 0x1000 + 771500
18 com.apple.HIToolbox 0x981ecf2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
19 com.apple.HIToolbox 0x981ec1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
20 com.apple.HIToolbox 0x9820e9bb SendEventToEventTarget + 52
21 com.apple.HIToolbox 0x982204db ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1257
22 com.apple.HIToolbox 0x981ed380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
23 com.apple.HIToolbox 0x981ec1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
24 com.apple.HIToolbox 0x9820e9bb SendEventToEventTarget + 52
25 com.apple.iTunes 0x001269c6 0x1000 + 1202630
26 com.apple.HIToolbox 0x981ecf2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
27 com.apple.HIToolbox 0x981ec1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
28 com.apple.HIToolbox 0x981ec055 SendEventToEventTargetWithOptions + 58
29 com.apple.HIToolbox 0x98220bb0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
30 com.apple.HIToolbox 0x981ed380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
31 com.apple.HIToolbox 0x981ec1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
32 com.apple.HIToolbox 0x9820e9bb SendEventToEventTarget + 52
33 com.apple.HIToolbox 0x98397cc3 ToolboxEventDispatcher + 86
34 com.apple.HIToolbox 0x98397dfb RunApplicationEventLoop + 243
35 com.apple.iTunes 0x00126888 0x1000 + 1202312
36 com.apple.iTunes 0x00126796 0x1000 + 1202070
37 com.apple.iTunes 0x0000bdfc 0x1000 + 44540
38 com.apple.iTunes 0x00004027 0x1000 + 12327
39 com.apple.iTunes 0x00002fb6 0x1000 + 8118
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91bb6942 kevent + 10
1 libSystem.B.dylib 0x91bb705c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x91bb6519 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x91bb62be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x91bb5d41 pthreadwqthread + 390
5 libSystem.B.dylib 0x91bb5b86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91b900fa machmsgtrap + 10
1 libSystem.B.dylib 0x91b90867 mach_msg + 68
2 com.apple.CoreFoundation 0x970d7faf __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970d7094 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970dcfd4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b379 0x1000 + 41849
6 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
7 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91b900fa machmsgtrap + 10
1 libSystem.B.dylib 0x91b90867 mach_msg + 68
2 com.joesoft.hal 0x149d3588 HandlePatchThread(void*) + 104
3 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
4 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91bbe066 _semwaitsignal + 10
1 libSystem.B.dylib 0x91bbdd22 pthread_condwait + 1191
2 libSystem.B.dylib 0x91bbf9b8 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x0000b288 0x1000 + 41608
4 com.apple.iTunes 0x0002137b 0x1000 + 131963
5 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
6 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91baf086 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9711780d __CFSocketManager + 1085
2 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
3 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91bb59d2 _workqkernreturn + 10
1 libSystem.B.dylib 0x91bb5f68 pthreadwqthread + 941
2 libSystem.B.dylib 0x91bb5b86 start_wqthread + 30
Thread 7:
0 libSystem.B.dylib 0x91c0849e accept$UNIX2003 + 10
1 com.apple.iTunes 0x003bfcc0 0x1000 + 3927232
2 com.apple.iTunes 0x004260dc 0x1000 + 4346076
3 com.apple.iTunes 0x0042625d 0x1000 + 4346461
4 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
5 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x91c0849e accept$UNIX2003 + 10
1 com.apple.iTunes 0x003bfcc0 0x1000 + 3927232
2 com.apple.iTunes 0x004260dc 0x1000 + 4346076
3 com.apple.iTunes 0x0042625d 0x1000 + 4346461
4 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
5 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x91bbe066 _semwaitsignal + 10
1 libSystem.B.dylib 0x91bbdd22 pthread_condwait + 1191
2 libSystem.B.dylib 0x91bbf9b8 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x000430d7 0x1000 + 270551
4 com.apple.iTunes 0x0004305f 0x1000 + 270431
5 com.apple.iTunes 0x00042fd5 0x1000 + 270293
6 com.apple.iTunes 0x00042e54 0x1000 + 269908
7 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
8 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x91bcd38a recvfrom$UNIX2003 + 10
1 libSystem.B.dylib 0x91bed147 recv$UNIX2003 + 54
2 com.apple.mobiledevice 0x18425b4f AMDServiceConnectionReceive + 194
3 com.apple.iTunes 0x005c93dd 0x1000 + 6063069
4 com.apple.iTunes 0x005c961d 0x1000 + 6063645
5 com.apple.iTunes 0x005c981e 0x1000 + 6064158
6 com.apple.iTunes 0x0079564c 0x1000 + 7947852
7 com.apple.iTunes 0x0071f315 0x1000 + 7463701
8 com.apple.iTunes 0x0071fe1a 0x1000 + 7466522
9 com.apple.iTunes 0x00042ed4 0x1000 + 270036
10 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
11 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000001 edx: 0x1bceba04
edi: 0x00000000 esi: 0x1bceba00 ebp: 0xbfffdc48 esp: 0xbfffdbe0
ss: 0x0000001f efl: 0x00010246 eip: 0x006cffac cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xc8afef com.apple.iTunes 10.0 (10.0) <C092D501-3383-0C8D-7242-28E5EF356B39> /Applications/iTunes.app/Contents/MacOS/iTunes
0xe90000 - 0xe95ff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xe9b000 - 0xf24fe7 com.apple.iTunes.iPodUpdater 9.2 (9.2) <E86BC753-1CD8-FA93-84D3-B06B8D3637BC> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xf71000 - 0xf8eff7 +libgnsdk_musicid.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.7.1.dylib
0xf9b000 - 0x1058feb +libgnsdk_sdkmanager.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.7.1.dylib
0x106c000 - 0x10a6fff +libgnsdk_submit.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.7.1.dylib
0x10ab000 - 0x10ebff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x11f2000 - 0x11f2ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x15d0000 - 0x15d3ffb +com.Logitech.Control Center.Scroll Enhancer Loader 3.1.0 (3.1.0) <2F7F3421-9C99-1B20-E0D7-75CE73A97F05> /Library/InputManagers/LCC Scroll Enhancer Loader/LCC Scroll Enhancer Loader.bundle/Contents/MacOS/LCC Scroll Enhancer Loader
0x17b8000 - 0x17b9ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x17be000 - 0x17c2ff3 com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <5570694E-039D-7970-6083-1C8A7B7C937B> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x17f7000 - 0x17faff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x12800000 - 0x1378dfe7 com.apple.CoreFP 1.9.16 (1.9) <7990D6B3-82E7-536D-4FF1-10A2977EAC84> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x137c4000 - 0x13879fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x13a3e000 - 0x13a93fdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x13ac1000 - 0x13ac7ffb com.apple.audio.AppleHDAHALPlugIn 1.8.7 (1.8.7f1) <0FE8B697-6D19-69C6-FA94-E18064ACFAEC> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x13acc000 - 0x13ad9ffb +net.telestream.license 1.0.7.2-GC (1.0.7.2-GC) <3B3ADB81-79F3-6371-31FE-66EF8D8E3100> /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
0x13ae2000 - 0x13ae7ff7 com.apple.AppleMPEG2Codec 1.0.1 (220) <6FDFF3C8-7ECE-CB74-1374-9C0230C54F78> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x149b0000 - 0x149d8fff +com.joesoft.hal ??? (1.0.0.155) /Library/Audio/Plug-Ins/HAL/Hear.plugin/Contents/MacOS/Hear
0x14a54000 - 0x14a6efc3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x14a95000 - 0x14abbfff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
0x14aca000 - 0x14acfff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x18424000 - 0x18493fff com.apple.mobiledevice 396.7 (396.7) <4A48BC80-F9B9-1B21-8C01-8553DF57D401> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x184cd000 - 0x186edfeb com.apple.audio.codecs.Components 2.0.1 (2.0.1) <3B1071C3-1AB4-0F6A-2CFC-7A258A0C2C46> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x19000000 - 0x19295ffb +org.perian.Perian 1.2.1 (1.2.1) <7FBFA9CD-68D1-DFB5-6296-A11B06B62B37> /Library/QuickTime/Perian.component/Contents/MacOS/Perian
0x1963c000 - 0x19691fef com.apple.AppleProResDecoder 2.0 (223) <793BA98A-2E7D-1C39-998D-805B60034DF4> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x196c9000 - 0x19705fe3 com.apple.QuickTimeFireWireDV.component 7.6.6 (1742) <1FFC5B3D-78E8-4902-7886-7EC84B574481> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x19711000 - 0x1972afe7 com.apple.applepixletvideo 1.2.19 (1.2d19) <4A68731C-8071-6CF5-012C-40F00CD1333A> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x1979f000 - 0x197a2fff +com.Logitech.Control Center.Scroll Enhancer OSAX Loader 3.1.0 (3.1.0) <D365D3F6-904E-EF41-6339-1D9520BB1E88> /Library/ScriptingAdditions/LCC Scroll Enhancer Loader.osax/Contents/MacOS/LCC Scroll Enhancer Loader
0x197a7000 - 0x197abff3 +com.stclairsoft.DefaultFolderX.osax Default Folder X Addition version 1.0 (4.3.10) <44114026-9012-A03A-2C9A-7AC35776CF95> /Users/beto/Library/ScriptingAdditions/Default Folder X Addition.osax/Contents/MacOS/Default Folder X Addition
0x197b0000 - 0x197d1fef +com.stclairsoft.DefaultFolderX.CarbonPatcher kBundleVersion (kBundleVersion) <E15B9B22-664E-6D25-CD6A-99786FBDDF79> /Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Carbon Patcher.bundle/Contents/MacOS/Carbon Patcher
0x19e6d000 - 0x19e8dfff +Cocoa Patcher ??? (???) <FBEBB8D4-4961-2AB7-D021-FF7072717B5D> /Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Cocoa Patcher.bundle/Contents/MacOS/Cocoa Patcher
0x19f6d000 - 0x1a15ffe2 +net.telestream.wmv.import 2.3.4.1 (2.3.4.1) <6F008770-6AD3-E6C9-347C-A235876196E0> /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x1a194000 - 0x1a355ff2 +net.telestream.wmv.advanced 2.3.4.1 (2.3.4.1) <CB95FDB7-C531-22A3-6D36-1C96D5A5679D> /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x1a399000 - 0x1a412fe7 com.apple.AppleVAH264HW.component 2.0 (1.0) <4FD6FDD7-8791-CEA2-9E5A-1628492A98B2> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x70000000 - 0x700caffb com.apple.audio.units.Components 1.6.1 (1.6.1) <AEC44B68-A209-4093-36B0-7B740361249B> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90016000 - 0x900c3fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x900ef000 - 0x9010bfe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9010c000 - 0x90127ff7 libPng.dylib ??? (???) <36A3D75E-5178-4358-7F02-444E276D61AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90128000 - 0x90129ff7 com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9012a000 - 0x9013bff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x90166000 - 0x901d5ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9020f000 - 0x9020fff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x90210000 - 0x90230fe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <751955F3-21FB-A03A-4E92-1F3D4EFB8C5B> /usr/lib/libresolv.9.dylib
0x90231000 - 0x9026cfeb libFontRegistry.dylib ??? (???) <A102F61F-25D5-001A-20C3-56304C585072> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9026d000 - 0x902b0ff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x902ea000 - 0x902edfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x902ee000 - 0x904d0fff com.apple.imageKit 2.0.3 (1.0) <BF2ECA4D-FCD8-AD5D-E100-22370F2C7EE0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x904d1000 - 0x904d5ff7 libGIF.dylib ??? (???) <3ECD4D2C-40FE-E9A0-A2D2-E36D1C00D3A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x904e1000 - 0x904e3ff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x904e4000 - 0x9057cfe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9057d000 - 0x90589ff7 libkxld.dylib ??? (???) <322A4B52-8305-3081-6B74-813C3A87A56D> /usr/lib/system/libkxld.dylib
0x9058a000 - 0x9068bfe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib
0x9068c000 - 0x90892feb com.apple.AddressBook.framework 5.0.2 (870) <3E9D6CF3-6C41-245D-5343-941A185C8384> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x90893000 - 0x908d3ff3 com.apple.securityinterface 4.0.1 (37214) <BBC88C96-8827-91DC-0CF6-7CB639183395> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x908d4000 - 0x90d09ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x90d0a000 - 0x90d0dff7 libCoreVMClient.dylib ??? (???) <CA0BA8DC-0159-A808-A300-750358A6970C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x90d0e000 - 0x90d35ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x90d49000 - 0x910b1ff7 com.apple.QuartzCore 1.6.2 (227.22) <4288F0D2-0C87-F054-C372-8764B44DE024> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x910e5000 - 0x910eaff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x910eb000 - 0x910f5fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x910f6000 - 0x9111eff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x91184000 - 0x911d5ff7 com.apple.HIServices 1.8.0 (???) <10C85B88-C6AF-91DB-2546-34661BA35AC5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x911d6000 - 0x911f7fe7 com.apple.opencl 12.1 (12.1) <DA2AC3FA-ED11-2D10-21E9-7BDF4778B228> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x911f8000 - 0x9123cfe7 com.apple.Metadata 10.6.3 (507.10) <630494FA-3BB3-EDD3-E10B-8DAAF4831E26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9123d000 - 0x9123dff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9129a000 - 0x9129aff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9129b000 - 0x91338fe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x91339000 - 0x91403fef com.apple.CoreServices.OSServices 357 (357) <CF9530AD-F581-B831-09B6-16D9F9283BFA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91404000 - 0x91406ff7 libRadiance.dylib ??? (???) <AB06F616-E3EA-5966-029A-8AA44BBE5B28> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91407000 - 0x91414ff7 com.apple.NetFS 3.2.1 (3.2.1) <5E61A00B-FA16-9D99-A064-47BDC5BC9A2B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x91415000 - 0x914e6fe3 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <8FDB4C40-D453-DA53-2A66-9A53998AB23C> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
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0x97ea7000 - 0x97eaeff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97f28000 - 0x97f29ff7 libScreenReader.dylib ??? (???) <49C5CBC6-5AD5-B201-F988-C4E5556D42B2> /usr/lib/libScreenReader.dylib
0x97fb9000 - 0x981e4ff3 com.apple.QuartzComposer 4.1 (156.16) <578A1842-8B62-00BF-B2E8-4C0AA8E6A938> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x981e5000 - 0x98509fef com.apple.HIToolbox 1.6.3 (???) <0A5F56E2-9AF3-728D-70AE-429522AEAD8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9853b000 - 0x985b2ff3 com.apple.backup.framework 1.2.2 (1.2.2) <FE4C6311-EA63-15F4-2CF7-04CF7734F434> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x985b3000 - 0x985e4ff3 libTrueTypeScaler.dylib ??? (???) <7601D717-236D-8F4E-91F5-E69BB2920478> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9868f000 - 0x98737ffb com.apple.QD 3.35 (???) <B80B64BC-958B-DA9E-50F9-D7E8333CC5A2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x98738000 - 0x9876cff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <0B900F26-51C1-7639-346F-24B080AEDAF3> /usr/lib/libssl.0.9.8.dylib
0x9876d000 - 0x98b83ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x98bcc000 - 0x98bd5ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98bd6000 - 0x98c0eff7 com.apple.LDAPFramework 2.0 (120.1) <001A70A8-3984-8E19-77A8-758893CC128C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x98d1b000 - 0x98d93fef com.apple.AppleVAFramework 4.9.20 (4.9.20) <D8B544CB-9E32-81C2-59BD-C5DDB66DA621> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x98dad000 - 0x98e5bff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x98e5c000 - 0x98f50ff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <9EC28185-D26F-533F-90C4-FBAA13A15947> /usr/lib/libiconv.2.dylib
0x98f51000 - 0x9999cff7 com.apple.WebCore 6533.18 (6533.18.1) <B96BFDB8-3D11-E220-1148-206D8A176352> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.7f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545016B9SA02, 149,05 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1294, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0201, 0x26200000
USB Device: LaCie Hard Drive USB, 0x059f (LaCie), 0x0951, 0x26220000
USB Device: Mass Storage Device, 0x058f (Alcor Micro, Corp.), 0x6387, 0x26240000
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc51a, 0x26260000
USB Device: EPSON Scanner, 0x04b8 (Seiko Epson Corp.), 0x011e, 0x26270000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000Try this link
http://support.apple.com/kb/TS3591 -
My iTunes keeps crashing when i try to refresh the podcasts
my itunes keeps crashing when i try to refresh the podcasts
Fixed the problem!
I tried to redownload itunes
delete plist
use time machine to get an old version of itunes
no luck
I called support
they had me redownload itunes. And before I started itunes they had me drag itunes off the dock, then drag itunes from the applications folder onto the dock and presto no more crashes!
Apparently the Mac will still use the old files unless you drag the icon off of the dock! She said a part of the upgrade must have been corrupted during download the first time -
i plugged in my iphone to restore it but while restoring itunes shutdown itself . if my iphone is not connected to the mac itune works but when i connect my iphone to my mac itunes does not open at all.
Hi Arjun sache,
Welcome to Apple Support Communities.
It sounds like you're seeing an issue with iTunes shutting down unexpectedly when your iPhone is connected to the Mac. Take a look at the article below, it provides a lot of great troubleshooting tips that may be able to resolve the issue for you.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
I hope this helps.
-Jason -
How to fix itunes 11 crashing when opening songs or videos?
Please help me? After itunes 11 upgrade, itunes keep crashing when trying to open songs/videos?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
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