Financial Reports Client - 11.1.2.1 - Won't connect via VPN only?

When I try and connect via VPN only. I get: You are not authorized to use this functionality. Contact your administrator.
Here's the log from client. We have ensured the client version matches the server version exactly. Funny as when I'm directly on their network I can connect just fine. Hoping this log will point to solution.
Log:
[2012-06-01T10:31:45.196-04:00] [EPMFR] [ERROR] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000JUcTOpZD4io5KVt1ie1FmD9H000000,0] [SRC_CLASS: com.hyperion.reporting.registry.FRSystem] [SRC_METHOD: lookupHsServer] [[
com.hyperion.reporting.util.HyperionReportException: Could not connect to the server.
Please make sure that the server is running as specified in the logon dialog (including port number if not default).
     at com.hyperion.reporting.registry.FRSystem.lookupHsServer(Unknown Source)
     at com.hyperion.reporting.javacom.HsServer.getServer(Unknown Source)
     at com.hyperion.reporting.javacom.HsHelper.getServer(Unknown Source)
[2012-06-01T10:31:45.273-04:00] [EPMFR] [ERROR] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000JUcTOpZD4io5KVt1ie1FmD9H000000,0] [SRC_CLASS: com.hyperion.reporting.javacom.HsServer] [SRC_METHOD: getServer] [[
java.lang.NullPointerException
     at com.hyperion.reporting.javacom.HsServer.getServer(Unknown Source)
     at com.hyperion.reporting.javacom.HsHelper.getServer(Unknown Source)
]]

I think you have already posted this problem on another post, I said it is possible it could be a ports issue.
Have a look at the following http://www.oracle.com/technetwork/middleware/bi-foundation/epm-component-communications-11121-354680.xls
Select FR studio as the client and it should give indication to the ports that need to be opened.
Cheers
John
http://john-goodwin.blogspot.com/

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