Financial Reports import into excel using Smart View - error

All,
I have encountered an error message when trying to use R&A Import.
The message is
Oracle Hyperion Smart View for Office, Fusion Edition
"Excel cannot insert the sheets into the destination workbook, because it contains fewer rows and columns than the source workbook. To move or copy the data to the destination workbook, you can select the data, and then use the Copy and Paste commands to insert it into the sheets of another workbook."
This only affects some users and then they are able to reimport the reports no problem in the same workbook after the error is posted.
Does anybody know how to fix this issue?
We are using Excel 2007, Oracle Hyperion Smart View 11.1.13, Financial Reporting Studio, Hyperion Planning 11.1.13.

Answer appears to be users were using Excel 2007 in compatibility mode. Switching from compatibility mode to saving in Excel 2007 removed the errors.

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