Find an installer/instructor for Premiere Elements 12

Can you refer me to an instructor and installer to help me with Adobe Premiere Elements 12?  I live in Calaasas <calabasas - edited by kglad>, a suburb of Los Angeles, California.

Gerald Alexander
You have arrived in the Premiere Elements Forum at Adobe. This is not Adobe. This is a user to user forum.
There is an opportunity to contact Adobe via its Adobe Chat regarding Downloading, Installing, and Setting up.
If you go that route. click on the following link, and, when it opens, click on "I still need help" to bring up the Adobe Chat.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=downloading-installing -and-setting-up
If you want to exchange information with us, user to user, you need to supply details, just like if you contact Adobe Chat. We do not do remote
troubleshooting....just exchange of written information in the thread.
1. What computer operating system are you installing Premiere Elements 12 on?
2. Do you have purchased installation files from a download from Adobe or do you have installation disc that came with product in
boxed packing? Either way do you have a purchased serial number?
Your computer should be optimized and the video card/graphics card driver should be up to date according to the web site of the manufacturer of the video card/graphics card. If you have 2 video cards/graphics cards instead of 1 video card/graphics card, there may be conflicts.
Have you attempted to install the product and run into difficulties. If so, what kind of problems?
Please review, decide what is in your best interests, and then proceed from there.
Please do not hesitate to ask questions or ask for clarification on anything written here.
Thank you.
ATR

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