Find/Change won't let me load any fonts in the "Find Glyph:" tab

Hi all,
I'm trying to do a basic find/change to replace the " in a document. However when I try to choose a font family, the tab window is either grayed out or won't let me load the font I need, even though the font is loaded and active. It's very erratic; it will work fine with some files but not with others. Any ideas?
Thanks!
InDesign v.5.0.2
OS X 10.4.11

i have the same issue, will only let me find 1/2 fonts trying to do something similar by importing a word document and doing styling by find/change as the writer doesn't and wont use style sheets.

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Find/Change won't let me load any fonts in the "Find Glyph:" tab

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