Find deleted business transactions

In which way is it possible to display the business transaction number of the deleted business transactions (e.g. SDMN, SDMI, SDHF)?
Someone accidentally deleted the service desk transaction (SDMN) of a project and I want to understand who was and which was the service desk transaction number.
Thanks
Antonello

Hey,
This FM will not solve your problem....
This FM will only give you the partners of a Service ticket....
Dont waste your time on this....
You need some kind of CRM expertise to fulfill your requirement.....
Reward for usefull answer...
Regards,
Anand Rangarajan

Similar Messages

How to find the Business Transactions involved by a Business Partner

Hi all,
My requirement is :
i wanted to delete some Business Partners, we have only Opportunity Management implementeed.
i have taken one BP and removed the Opportunites which are involved. then tried to delete that BP, but i'm getting the message as " Business partner xxx still used in business transactions"
could any help me out, how to find what are all the Business transactions involved/ assigned to a BP ?
Thanks
Ven

In sap gui use transaction crmd_order. For 'Find' option set 'All'. For 'by' set '2 Customer'. in field 'Buspartner' type the number of customer. Start the search and you will get all transactions.

Delete business transaction

Hi experts,
We are facing the following issue:
It seems that a business transaction has been deleted. I have been having a look to see if I was able to find the responsible user but didn't find anything.
Does anyone knows how to trace a business transaction that has been deleted? I would like to see who has deleted it and how to recover that business transaction.
Thanks & Regards.
Jorge.

Jorge,
Unfortuantely once the transaction is deleted there is no way to restore the transaction beyond a system backup. In terms of finding out the party responsible for deletion:
Go to table CDHDR, use Objectclas with value CRM_ORDER. You will use the CHANGE_IND field as 'D'. You then can see all the business transactions that were deleted in your system.
Good luck,
Stephen

Error message when deleting Business transaction: Activity in CRM

Hi All,
I am trying to delete a couple of Activities from CRM (Production system) and encounter two error message: "Enter a Business Partner" and "Administration header not found."
I have tried three ways to delete/archive the activity numbers in the system:
1) Using T code: CRMD_ORDER and then while in change mode - trying to delete the activities. When I tried this I get a warning message: "Enter a Business Partner" after I hit enter the warning: "Administration header not found." comes up and then takes you to the Easy access Menu after hitting enter.
2) I used T code SE38 to open program: "CRM_Order_Delete", here I entered the activity #s that I want to delete, the Activity Transaction type, select check box "Parallel" and then execute. I see a job log which says "Number of archived records = 3", the log shows that no records were deleted.
3) I have also tried archiving using T code SARA. But this also didn't seem to work. Here, I entered the Archiving object: CRM ACTON, then click on Preprocessing. I created a variant with the transaction type and activity numbers then set the start time to immediate and executed (F8) it. Even then I was not able to archive these activities. I did set the activities to status Complete.
Am I missing something? Appreciate your help.
Regards,
Ramesh
Edited by: Ramesh Nallabelli on Oct 9, 2008 9:55 AM

Received response from SAP support partner:
Please verify first if the issue is caused by badi implementation
of ORDER_SAVE badi. Please check method prepare and check_before_save.
Maybe inside your implementation the function crm_order_read is called
but that is not possible in case of deleting a document as document is
not available anymore.
If that doesn't work try this one:
Please check to see if you have a badi ORDER_SAVE method
CHANGE_BEFORE_UPDATE. Please deactiviate the ORDER_SAVE Badi and retestthe deletion.
This is how we resovled our issue - hope this helps someone else:
Check using T Code: SE80 to look for a BADI implementation which used BADI: ORDER_SAVE:
SE80-> Package: Z* (look for custom packages) -> Look under enhancements for any BADI Implementations which have used ORDER_SAVE (double click implementation and in the right pane look under Definition name).
Click 'Change' and deactivate this implementaiton. Now try to delete the CRM transaction. The error msg should not pop up now. Once deletion is completed reactivate this implementation.
This is just a work around. The problem lies in the code and the code within the implementation should be debugged and fixed so that this error message does not come up again.

How to find CRM Business Transactions - Error Messages

Hi,
Can any one help me in how to find the error messages in CRM for the given Object No. and status code combinations from CRM_JEST table.
There is a transaction available SLG1 to see the errors, but i wanted to create a separate report which shows the error messages for the given object number and status code combinations.
Regards,
Kumar bly

In sap gui use transaction crmd_order. For 'Find' option set 'All'. For 'by' set '2 Customer'. in field 'Buspartner' type the number of customer. Start the search and you will get all transactions.

Follow-up Business Transactions

Hi Experts,
I have a problem with follow-up transactions. I created two transactions, a Quotation and a Standard Order.
Then I created follow-up for these transactions in the copying control, ZAG --> ZTA. Now, when I create a new Quotation in the Web Client UI and I open the drop down list "create follow-up" I just can see many diferent activities like Contact, Task, incoming e-mail, etc. but no Business Transaction.
How can I display the new created Business Transaction ZTA (Standard Order) in the drop-down list?
Hope sb can help me.
Thanks.
Sebastian

Hello Sudeep De,
Thanks for your reply but thats not the problem.
Also in the standard I have the same problem. The standard also defines follow-up transaction for AG (Quotation), AG --> TA (Standard Order) in the copying control. When I log in whith the role salespro and I create a new Quotation, save this Quotation and try to create a new Standtard order with the drop-down list "create follow-up", I just can see activites but no Business Transactions. Why can I just see activities (Task, ...) and no Business Transaktions? All these activities I can see are not defined in the copying control.
Can you help me?.
PS: I can find my Business Transaction in the Web Client UI. I just can not find the Transaction in the "create follow-up" List as a follow-up transaction
Edited by: Sebastian Wilhelm on Oct 1, 2008 11:48 AM

Business Transactions in OK2

How to know the function of each business transaction in OK02 configuration. For example, when I double clik on a new user status, I need to set the Business Transaction. But I could not find proper information how a business transaction works for example, I would like to know, what is the meaning and purpose of business transactions like
Complete
Activate final billing
etc.
And would like to why I could not set any user transactions for business transactions like Goods Movement, Goods Issue Delivery etc.

Hi Ram mohan
Click on where used list you will get the info
For eg Activate final billing
1.)Object types that permit the process:
PRN WBS element
VBP Sales order item
2.)System statuses set by the process:
I0097 FNBL Final billing
3.)System statuses influencing the process:
0001 CRTD Created                        prohibited
0002 REL Released                       permits
0013 DLT Deletion indicator             prohibited
0043 LKD Locked                         prohibited
0045 TECO Technically completed          permits
0046 CLSD Closed                         permits
0065 MDLK Master data locked             prohibited
0076 DLFL Deletion Flag                  prohibited
0097 FNBL Final billing                  prohibited
0235 NoMP No make-to-order prod.         prohibited
0320 INAC Object Deactivated             prohibited
0599 LSPL Locked Through Splitting       prohibited
0660 LFAN Deliveries Created             permits
I hope this helps
Regards,

Business transaction name is not unique in language EN

Dear All ,
I want to delete one entry on FBCJ (Petty cash journal), But having this Error.Let me know the solution.
I have tried to find in FBCJC2 but i haven't got anything .
ERROR :
Business transaction name ELECTRICITY EXPENSES is not unique in language EN
Message no. F5A430
Diagnosis
You used business transaction &1. However, this name is not unique in the language &2.
Procedure
Change the Customizing of the business transactions in language &2 so that each business transaction name is unique (transaction FBCJC2).
Regards,
Swapnil Vaidya

Hi Swapnil,
The error saying that you are trying to use Business transaction &1 but the reversal is for Business Transaction &2 , just check once again really you are trying to reverse the document using correct business transaction.
thanks and regards
Praveen.J

BUPA_DEL: Business partner still used in business transactions

Hello,
I try deleting some out-dated Business Partners by tr. BUPA_DEL.
But the transaction prevents from deleting BPs saying "Business partner still used in business transactions".
But I can not find in what business transactions these BPs are used.
Tr. S_SMC_47000016 don't show any support messages which belong to these BPs.

Hello,
Please try the transaction CRMD_ORDER_BP. Perhaps it could help.
Best regards,
Miguel Ariñ

Authorization FBCJ for Specific Business Transaction

Dear Guru,
How to create user authorization via PFCG for FBCJ with specific Business Transaction?
I have tried, but I just find authorization FBCJ for Activity (Change, Delete, Post, Read) and Account Type (GL, Vendor, Customer, Material).
Thank you.

Hello,
Normally, for casj journal the suggestion is to introduce segregation of duty. For e.g. the user who create and saves (for review, no document is posted at this point) the cash journal should not be allowed to post (SAP document will be posted) cash journal. Then another user should be assigned cash journal deletion auhtorisation shold related document required reversal. Basically, you should have authorisation for update, post and deletion in seprate user role.
Kind regards,
John Chin

How to find out the Transactions used per month & the USER who used that

Hi,
1)How to find out the Transactions used per month & the USER who used that?
2)and can i get the above same for minimum 20 month?
System : SAP- Enterprise Core Component.

You can use my program...
*& Report Z_ABAP_TCODE_MONITOR
*****& Program Type          : Report                                 *
*****& Title                 : Z_ABAP_TCODE_MONITOR                   *
*****& Transaction code      : ZTCODE_USAGE                           *
*****& Developer name        : Shailendra Kolakaluri                  *
*****& Deveopment start date : 26 th Dec 2011                         *
*****& Development Package   : ZDEV                                   *
*****& Transport No          : DEVK906086                                       *
*****& Program Description   : This program is to display
*List all tcodes executed during previous day.
*& Show the number of users executing tcodes
*& Modification history
REPORT Z_ABAP_TCODE_MONITOR.
*& List all tcodes executed during previous day.
*& Show the number of users executing tcodes
TYPE-POOLS : slis.
DATA: ind TYPE i,
      fcat TYPE slis_t_fieldcat_alv WITH HEADER LINE,
      layout TYPE slis_layout_alv,
      variant TYPE disvariant,
      events TYPE slis_t_event WITH HEADER LINE,
      heading TYPE slis_t_listheader WITH HEADER LINE.
*REPORT z_report_usage.
TYPES: BEGIN OF zusertcode,
date   TYPE swncdatum,
user   TYPE swncuname,
mandt     TYPE swncmandt,
tcode     TYPE swnctcode,
report TYPE swncreportname,
count     TYPE swncshcnt,
END OF zusertcode.
*data   : date type n.
DATA: t_usertcode TYPE swnc_t_aggusertcode,
      wa_usertcode TYPE swncaggusertcode,
      wa           TYPE zusertcode,
      t_ut         TYPE STANDARD TABLE OF zusertcode,
      wa_result    TYPE zusertcode,
      t_result     TYPE STANDARD TABLE OF zusertcode.
PARAMETER: month TYPE dats DEFAULT sy-datum.
*PARAMETER: date TYPE dats.
*select-options : username for wa_usertcode-account.
START-OF-SELECTION.
PERFORM get_data.
PERFORM get_fieldcatalog.
PERFORM set_layout.
PERFORM get_event.
PERFORM get_comment.
PERFORM display_data.
FORM get_data .
*date = sy-datum - 2 .
After start-of-selection add this line (parameter Month required 01 as day).
concatenate month+0(6) '01' into month.
CALL FUNCTION 'SWNC_COLLECTOR_GET_AGGREGATES'
    EXPORTING
      component     = 'TOTAL'
      ASSIGNDSYS    = 'DEV'
      periodtype    = 'M'
      periodstrt    = month
    TABLES
      usertcode     = t_usertcode
    EXCEPTIONS
      no_data_found = 1
      OTHERS        = 2.
wa-date = month.
*wa-date = date.
wa-mandt = sy-mandt.
wa_usertcode-account = username.
LOOP AT t_usertcode INTO wa_usertcode.
    wa-user = wa_usertcode-account.
    IF wa_usertcode-entry_id+72 = 'T'.
      wa-tcode = wa_usertcode-entry_id.
      wa-report = space.
    ELSE.
      wa-tcode = space.
      wa-report = wa_usertcode-entry_id.
    ENDIF.
    COLLECT wa INTO t_ut.
ENDLOOP.
SORT t_ut BY report ASCENDING.
CLEAR: wa, wa_result.
endform.
FORM get_fieldcatalog .
fcat-tabname     = 't_ut'.
fcat-fieldname   = 'DATE'.
fcat-seltext_l   = 'Date'.
fcat-key         = 'X'.
APPEND fcat.
CLEAR fcat.
fcat-tabname     = 't_ut'.
fcat-fieldname   = 'MANDT'.
fcat-seltext_l   = 'Client'.
fcat-key         = 'X'.
APPEND fcat.
CLEAR fcat.
fcat-tabname     = 't_ut'.
fcat-fieldname   = 'USER'.
fcat-seltext_l   = 'User Name'.
fcat-key         = 'X'.
APPEND fcat.
CLEAR fcat.
fcat-tabname     = 't_ut'.
fcat-fieldname   = 'TCODE'.
fcat-seltext_l   = 'Transaction Code'.
fcat-key         = 'X'.
APPEND fcat.
ENDFORM.
*&      Form SET_LAYOUT
      text
--> p1        text
<-- p2        text
FORM set_layout .
layout-colwidth_optimize = 'X'.
ENDFORM.                    " SET_LAYOUT
*&      Form GET_EVENT
      text
--> p1        text
<-- p2        text
*FORM get_event .
events-name = slis_ev_top_of_page.
events-form = 'TOP_OF_PAGE'.
APPEND events.
*ENDFORM.                    " GET_EVENT
**&      Form GET_COMMENT
      text
--> p1        text
<-- p2        text
*FORM get_comment .
DATA: text(30).
text = 'Billing Report'.
heading-typ = 'H'.
heading-info = text.
APPEND heading.
*ENDFORM.                    " GET_COMMENT
**&      Form top_of_page
      text
--> p1        text
<-- p2        text
*FORM top_of_page .
CALL FUNCTION 'REUSE_ALV_COMMENTARY_WRITE'
   EXPORTING
     it_list_commentary       = heading[]
I_LOGO                   =
I_END_OF_LIST_GRID       =
*ENDFORM.                    " top_of_page
*&      Form DISPLAY_DATA
      text
--> p1        text
<-- p2        text
FORM display_data .
sort t_ut[].
DELETE ADJACENT DUPLICATES FROM t_ut[] COMPARING ALL FIELDS.
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
    EXPORTING
      i_callback_program = sy-cprog
      is_layout          = layout
      it_fieldcat        = fcat[]
      i_save             = 'A'
      is_variant         = variant
      it_events          = events[]
    TABLES
      t_outtab           = t_ut
    EXCEPTIONS
      program_error      = 1
      OTHERS             = 2.
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM.                    " DISPLAY_DATA

BADI for restrict creation of business transaction independently

Hello Experts,
I have a requirement where I need to check if the Business activity (say any 'Z' transaction) has a opportunity follow-up document then only that business transaction need to be executed else should give the error that "Z transaction need to be created through opportunity only and can not be created individually".
I found one BADI CRM_ORDERADM_H_BADI where I can check for the condition but the issue is that as soon as I entered to CRMD_ORDER this BADI gets triggered where I need to trigger this BADI only when the user is trying to create the 'Z' business transaction individually.
Any Suggestion will be highly appreciated.
Thanks in Advance & Best Regards,
Deepak Gupta

Deepak, there is a parameter called CRM_MODE and this has the following values depending upon the transaction context:
A - Create
B - Change
C - Display and
D - Delete
Now, in the same BAdI, since you are restricting the creation of the activity, check the CRM_MODE for the Activity, if it is A, then, call the function module CRM_ORDER_READ with the GUID of the activity and extract only the document flow ET_DOC_FLOW. Check this export table and see if the parent is an opportunity (BUS2000111). If your condition is not met, add an Error message in the transaction.

Status in Interaction Record update based on a follow up Business Transacti

Hi
I put in place within ICWC the Interaction record creation as initial step followed by a creation of a Service ticket.
I would like at the Completion of my service tickets the interaction record to be completed automatically as we dont want any agent to manually complete them.
Thanks in advance
Aurelien
CRM 4.0

Hi,
I tried to come back to the idea of the Status Completed as default when Interaction Record is created.
My scenario is:
Confirm BP
Confirm IBASE
Click Service ticket on the left Menu (Interaction Record Menu is not visible anymore)
then i am on the ticket...
I noticed different small problems:
1/ The service organisation determination is not trigger anymore at the ticket creation, it is triggered only when an update occur on the ticket, in my case only when the classification is filled.
2/ When i saved the ticket, the Interaction Record appears in the Business Context, when i click on it (it is completed straigh away), but an error is present in the Interaction record, CRM_ORGMAN - 039 (Enter an organizational unit (Service))
When i had set up my interaction record status profile with more than one status (not Completed straight away) the error number 2 never occured.
The error number 1 always occurs if i use the scenario in ICWEB:
When i use one transaction type to multiple transaction type as dependent business transaction type, in my case the transaction type linked to my Business transaction profile (interaction Rec) is ZS33, then as default Service Transaction in the Dependand transaction i used a ZEST.
Config done in SAP Implementation Guide -> Customer Relationship Management -> Interaction Center WebClient -> Business Transactions -> Define Business Transaction Profiles
In case that i used directly ZEST as the default transaction type for my Business Transaction profile the Org determination occurs correctly.
As anyone seen this problem before?
Or is there anything to do to transfer the org from the Interaction Record to the Service Ticket? is there a link?
I have been through all the topics about Interaction record but couldnt find anything related to my problem.
Thanks in advance
Aurelien

Business transactions

Hi Experts
What is business Transaction?
What is the major difference between Copy control and Follow-up Transaction?
Where we are maintain Follow-up transaction in IMG
Thanks
Mahi

Hi Mahi,
Please find the answers to your questions from SAP documentation itself:
1. The business transaction concept has the following meanings:
- A business transaction can cover several business cases, for example, sales order and contact.
- There is a similar interface for processing all types of business transactions. There is a strict split between the user interface and the processing of transactions.
- Similar functions are available in all types of business transactions.
A business transaction expresses a business interaction with a business partner.
- The business transaction provides business structures and functions that can be used in various processes of a company, for example, in sales, marketing or service.
- Depending on the Leading Transaction Category (for example, contact, opportunity, sales, service), a
business transaction has a certain structure.
Examples
· Tasks have only a header level.
· Leads, opportunities and service transactions have a header and item level.
· Sales transactions additionally have a schedule line level (delivery quantities and delivery dates,
possibly after an ATP check).
2. The primary differences between Follow up and Copying the document are:
a. In Copying, Header and Item level data are automatically copied, whereas in Follw up only header data is copied, and there is an option to copy/not copy the item data
b. In Copy, the copied transaction also has the same transaction type as the original, however in Follow up any activity can be used as Source and Target transaction types
c. Further, in copying, the change documents within a transaction are not updated, whereas in follow up, the transaction change documents are also updated.
3. Copying control can be maintained in Customizing: IMG - Customer Relationship Management - Transactions - Basic Settings - Copying Control for Business Transactions
Thanks & Regards,
Nelson.

Replication of Business Transaction (CRM to R/3)

Hi All,
We are creating the contracts in CRM & we maintained the Int no ranges in crm & external in R/3, still contracts are not flowing to R/3,
Can any one tel me why the contracts r not flowing to R/3, if any configuration are required pls help me.
Thanks
Gskumar

Hi Kumar,
Go to Tx SMOEAC.
Open the details of the site R/3 and check wether 'All business transactions' is subscribed or not.
If it is maintained check the queues(Out bound in CRM and inbound in R/3)
If you find any thing wrong there open the respective BDOC in SMW01 and check it.
Thanks
Nadh.

Find deleted business transactions

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