'find my ipad' enabled I cannot access the ipad as the use account originally set when new no longer exists, please help, now in DFU mode but still needs passcode!
I have deleted my Apple ID from the apple store but had it previously associated with my Ipad, that I set 'to find' my ipad. but since i've deleted the orginal account I cannot access my ipad! The ipad is currently in DFU mode but still asks for a password, please help!
Your Apple ID still exists with the most recent password that you used. You can use it to erase your iPad. Read this.
Similar Messages
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My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!
If you are trying to restore to an iCloud backup, this has to be done during the initial setup process. If your phone is already set up, you will have to go back to Settings>General>Reset and tap Erase All Content & Settings, then go back through the setup screens again and when given the option, choose Restore from iCloud Backup (see image below). Be sure your phone is connected to wifi and your charger as this will take some time to complete.
Also, your replacement phone must be running the same iOS version or higher to restore to your backup. If you are running an older version of iOS than the device that was backed up, your backup will not be visible when you choose to restore to your iCloud backup. If this is the case, you'll have to update your replacement phone first. -
My iPhone 4 keeps asking me to enter the apple ID for an account which no longer exists-.please help
my iPhone 4 keeps asking me to enter the apple ID for an account which no longer exists….please help
I should have also said that the only reason this is causing me an issue is because I have bought a new phone and I want to sell this one. But I cannot erase all data because I cannot turn off find my phone because it keeps asking for the password for an account which no longer exists…. have tried so many suggestions but nothing is working...
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I'm trying to use my iPad mini for the first time with a previous apple ID and password but it says "iTunes is not working try again"...it allowed me to download an app on my iPhone using the same apple ID & password but all my apps are in "Waiting Status" on my iPad mini because it says "iTunes is not working"...PLEASE HELP ME NOW!!!
Previous user installed iOS 7 beta on that iPhone.
Take it back and get your money returned. You
are running into a new security feature. Whoever owns
the ID that it is asking for is the only person who can
remove the security. That iPhone is worthless to you. -
It continues to ask me for my password for the old address nd when i enter it or have tried to change it, it does not recognise that address. Do I have to take y phone back to new to be able to log in to the icloud with the changed email address?
Sync with iTunes so you have a backup. Tap Settings > General > Reset > Erase all content and settings. Restore the unit as New. Reconfigure for your new ID and password. Restore your apps, etc. from backup.
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how do I change the email address that I originally set iCloud up with? The email address no longer exists.
Hi, rexfromarmidale.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to change the primary email address associated with your iCloud/Apple ID. Here is the article that will walk you through this process.
Change your Apple ID
http://support.apple.com/HT202667
Cheers,
Jason H. -
Cannot access Itunes Store v12.1.1.4 on Windows 7, with a blank page - please help
The toolbar says "Accessing iTunes Store..." and then nothing happens, with a "iTunes Store" blank page below.
Any ideas?Hey Eugene Carr,
Thanks for the question. If I understand correctly, the iTunes Store page is blank. I would recommend that you read this article, it may be able to help the issue.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario -
External hard drive connected to my airport extreme will no longer open, when navigating to it in Finder, the Finder window quits and reopens, cannot access hard drive, it is visible in airport utility, since the problem began I have updated firmware on Extreme as well as both of my Airport Expresses. Hard drive is USB connected to Extreme.
Reboot the USB drive.. assuming it is powered.. or unplug and replug a self-powered drive.. (you should not use self-powered drives on AE before the latest model.. always use a powered hub).
Does the drive now appear in finder..
If not reboot both drive and the AE.. it should now appear.
If it doesn't work with direct connection try a powered hub.. that can help. -
The update to iOS 7 is frozen at the Terms and Conditions page and will not move, no matter what I click on. I cannot access my iPad as it is frozen on this screen. How do I remedy this nightmare?
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Then try updating the software again.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.
Same advice helped this user for the same issue > HT1414 tried to update to latest iOS...: Apple Support Communities -
A virus called "flash player pro" has entered my iPad. I cannot access Facebook, Yahoo, or iTunes. How do I get rid of this virus?
Your iPad does not have a virus unless it is jailbroken. Close all apps nd reset your iPad. Clear Safari as well.
Go to Settings>Safari>Clear Cookies and Data.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My laptop joins the network I created and connects to the internet via my Airport Extreme but for some reason my iPad and iPhone cannot access the internet even through they have joined the network. What's gone wrong?
Troubleshoot Internet Connection Problems at Microsoft.com
* http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-Internet-connection-problems
You can also check the following:
* Your modem and/or router are both on and are not indicating errors. The problem may be with your Internet Service Provider (ISP). Contact your ISP for more information.
* If you are using a wireless connection, that you are using the correct access point.
* Your Domain Name System (DNS) server translates web addresses (URLs) into IP addresses and is usually provided by your ISP. If the DNS server is overloaded, you may be unable to view some or all websites. For example, if http://74.125.53.99 or http://74.125.159.105 work but http://www.google.com doesn't, you may have a DNS problem. You can use an alternative service such as OpenDNS (http://www.opendns.com/) or Google Public DNS (http://code.google.com/speed/public-dns/).
* Whether your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more) is blocking connections to the Internet. For instructions on how to configure some programs, see the Firewalls article (https://support.mozilla.com/en-US/kb/Firewalls).
Check and tell if its working. -
I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help is needed to access those documents using the resident software on my MacBook Pro rather than the Beta software on iCloud.com.
I have iCloud Drive set on the Finder sidebar and use that to open the Numbers Spreadsheet on iCloud.
OSX 10.10.3
Best. -
After restoring my ipad 1 I cannot access my purchased apps
After restoring my ipad 1 I cannot access my purchased apps. I am asked for my apple ID, and when I give it, it is not recognized.
Does anyone have an solution?See if signing out and restarting refreshes your account.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try again.
Can you download a free app by any chance - a new app - not a purchased app. Maybe that will help reset your account. -
Every time now I try to access my email on my iPad it says "cannot access email the server has failed" Anyone know what I need to do to fix it?
Hello sandy1972
Check out the article below to troubleshoot issues with accessing your email on your iPad. Make sure that the settings are correct for your email address if you are using on that you set up yourself.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Mail Settings Lookup
https://ssl.apple.com/support/mail-settings-lookup/
Regards,
-Norm G. -
I have inadvertently changed a file permission setting. When opening Aperture I get the following; "Aperture cannot access this library. To use this library make sure it's file permissions are set correctly". I am an old dude new to Mac OS. Looked in settings but have no idea how to allow file sharing to myself. I have been using Aperture actively for 6 weeks. I'm the only one using this Mac. What up?
Back up all data now.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. You can demote it back to standard status when this step has been completed.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Drag or copy — do not type — the following line into the Terminal window, then press return:
sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:20 ~ $_ ; chmod -R -N ~ $_ 2> /dev/null
Be sure to select the whole line by triple-clicking anywhere in it. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning. If you don’t have a login password, you’ll need to set one before you can run the command.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar. A text window opens.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select ▹ Restart from the menu bar.
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