Find my iphone not able to find location when iphone online

find my iphone says iphone is online but unable to find it even though location services turned on

Hello Anithstar
If Find My iPhone is not working properly, then check out the following article to provide assistance with resolving the issue.
iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac
http://support.apple.com/kb/ts4006
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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