Find my iphone screen showing my macbook as locked

I recently sold my macbook pro on ebay
It was delivered today to the buyer.
I forgot to remove my icloud from the macbook I have been on my Icloud account and the macbook shows up as being at the persons home address.
This all well and good which shows me it has been delivered to correct person, But my icloud screen only gives me the option to play a sound on macbook i cannot lock or erase or delete from my account .
How do i fix this i need it removing from my account
on icloud screen it has name of macbook pro and underneath it says locked
I didn't lock it.
any help is appreciated

Hi n8935f,
Here is an article for you that will explain this process:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Similar Messages

  • TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

    I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

    I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
    As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
    I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
    As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

  • Iphone 4s not getting detected in macbook after connecting via usb cable, also photos taken in iPhone not showing in macbook pro

    iphone 4s not getting detected in macbook after connecting via usb cable, also photos taken in iPhone not showing in macbook pro    

    Thanks. I realises that i will hv to go to iphoto to see the photo. Its now working !!!!!

  • Question Regarding "Find My iPhone" App (Used On Macbook Pro)

    Here's what I lost:
    - iPod Touch 8BG (I got the iPod in August of 2009)
    - The iPod SHOULD be in my house.
    Here's what I'm trying to find my iPod with:
    - "Find My iPhone" App on iTunes
    - MacBook Pro (Mac OS X Version 10.5.8) My laptop was also purchased in August of 2009, and my software is up to date.
    Here's my main question: Is it possible to use the "Find My iPhone" App on my computer to help me find my missing iPod if I DO NOT have the "Find My iPhone" App on my iPod? I would assume that the answer to my question would be "no", but I'm not very familiar with apps.

    You need to pay to update the OSX on your Mac.
    Mountain Lion (OSX 10.7.x) requires
    General Requirements
    OS X v10.6.8 or later
    2GB of memory
    8GB of available space
    Some features require an Apple ID; terms apply.
    Some features require a compatible Internet service provider; fees may apply.
    Supported Models
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    Xserve (Early 2009)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Also since you said you have iPod Touch 8BG (I got the iPod in August of 2009), that iPod is a 2G iPod touch that does not Support iCloud. However, if you previously subscribed to the paid MobileMe you might be able to find it but since you can;t log into iCloud you can't do that.
    Sorry but you are out of luck finding your 2G iPod except the old fashioned way, lokk for it,.

  • TS3376 The find my iPhone app shows my iPad and iPhone in a totally different location about 100 miles away and my devices are in my lap? I'm confused ...

    The find my iPhone app shows my iPad and iPhone in a totally different location about 100 miles away and my devices are in my lap.... I'm confused ...

    Any thoughts on this , I'm worried that someone has cloned my device Id  and is phishing , or would there be just a major glitch in the GPS ? I have turned off the location app and turned it back on to see if it was a glitch still comes up to the same location about 100 miles way to a place I have never been.  Help !

  • TS3681 I went into recovery mode - and keep receiving error 4005 - tried different usb, computers, did all updates possible nothing helps, my iphone screen shows apple logo and constant waiting circle

    I went into recovery mode - and keep receiving error 4005 - tried different usb, computers, did all updates possible nothing helps, my iphone screen shows apple logo and constant waiting circle

    Same here. I tried to update my iPhone 5S and iPad 4 to 7.1 but iTunes wiped out them. This thing already happened for iOS 7.0.6 update. What happened to Apple? I am really curious whether Apple is aware of this problem.

  • TS4006 I lost my iphone in Guatemala City and just downloaded the Find My iPhone app to my MacBook Pro. How do I launch the app & locate my phone?

    I lost my iphone in Guatemala City and just downloaded the Find My iPhone app to my MacBook Pro. How do I launch the app & locate my phone?

    Welcome to the Apple Community.
    You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.
    If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can)

  • Hi, i have 2 i phones,recently one stolen from overseas when i check through Find my iphone its showing only 1 which in my hand. I can't remember which apple Id was for the stolen one? could please someone have more idea?

    hi, i have 2 i phones,recently one stolen from overseas when i check through Find my iphone its showing only 1 which in my hand. I can't remember which apple Id was for the stolen one? could please someone have more idea?

    Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
    This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

  • My iphone screen showed green colours then reset when I went into facebook after a random email address had replaced mine? I reset it, then it went back to normal but has anyone had this problem?

    My iphone screen showed green colours then reset when I went into facebook after a random email address had replaced mine? I reset it, then it went back to normal but has anyone had this problem?

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • My iPhone 4S is passcode locked.  Is there a way to use Find My iPhone to remotely change the Passcode Lock number?

    My iPhone 4S is passcode locked.  Is there a way to use Find My iPhone to remotely change the Passcode Lock number?
    Thanks for any advice.

    You cannot remotely undo a remote lock nor remotely unlock it.

  • HT6154 Just tried to install the new update to my iPhone 5S and now it is stuck trying to communicate with iTunes and will not be recognized ny the laptop. iPhone screen shows a cable and the iTunes logo. Using Windows 7 Ultimate. How do I reset this to f

    Help!!!
    I now have a brick for a phone. Just tried to update to 7.1.1 using iTunes and it wipred out the operating system OK but now will not communicate with iTunes or the laptop. I reloaded iTunes and still no luck. If I press and hold the power and home buttons it inly comes up to the same screen showing the lightning cable pointing to iTunes logo. How can I get this running again? Even a factory reset to start would help if possible then I can do a restore. Right now it is worthless.

    Hello HarbourStables,
    Thank you for the details of the issue you are experiencing with your iPhone 5s.  I would be concerned too if my iPhone was stuck in recovery mode and not recognized in iTunes so that you can restore it.
    I recommend the following article for the issue you described and specifically this step:
    5. Use iTunes to restore your device.
    If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
    Find the full article here:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • TS4006 find my iphone keeps showing No Location Available.  Everything is turned on.

    Why would iphone show no location available when location services is on , find my iphone is on?

    HI
    i having SAME  problem WITH MACBOOK PRO's FIND MY MAC:
    location servics enables (nothing in list)(no app in list which accesses location),
    icloud "find my mac" enabled,
    and WHEN I TRY TO FIND MY MACBOOK ON icloud or "find my iphone app" on iphone.
    it says:
    "ONLINE,LOCATION UNAVAILABLE"
    and one more thing, when i set "time & date" to "set automactic according to my location"
    then the result is "unable to determine location at this time."
    CAN ANYONE TELL, HOW TO MAKE LOCATIONS ACCESSED? IS IT WIFI SETTINGS? OR IS IT OTHER SETTINGS BEYOND MAC .???

  • Find my iphone still on old macbook

    I sold my old MacBook.  I used the disk that cam with it to reinstall everything back to the original factory settings.  However somehow this computer still shows up in my "Find my iPhone".  I never typed in my icloud password after the installation.  How can that be? I don't want them to have access to my icloud information. I reset my password but still can't remove it.  The website says I have to remote erase their computer to break the tie. That sounds kind of ridiculous.  Do I have any other options?

    If you're using iOS 7 or later and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
    and see this
    What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

  • Why does find my iphone keep showing inaccurate locations

    when trying to locate my iphone 3g from my computer windows 7 it keeps giving me the incorrect locations and it hits back often on the same location throughout the day. Often times when i press the refresh button it shows my phone to be in one place and then instantly moves it back to another place. Also on Google's Location History it  shows the exact points of location to be the same as Find my iphone locations. Is it a glich or is my iphone really going to these places?

    Hi lissadn,
    Thanks for using Apple Support Communities.  This article covers the factors involved in location accuracy and some suggestions for improving it:
    iOS 7: Understanding Location Services
    http://support.apple.com/kb/HT5594
    About location precision or accuracy
    Depending on your device and available services, Location Services uses a combination of cellular, Wi-Fi, Bluetooth, and GPS to determine your location. If you're not within a clear line of sight to GPS satellites, your device can determine your location using crowd-sourced Wi-Fi5 and cell tower locations or iBeacons.
    Apps that can show your location on the screen, including Maps, indicate your current (approximate) location using a blue marker. If your location can’t be determined precisely, a blue circle also appears around the marker. The size of the circle shows how precisely your location can be determined—the smaller the circle, the greater the precision.
    Note: When Location Services is active, a purple or gray arrow icon appears in the status bar.
    Maps, directions, and location-based apps depend on data services. These data services are subject to change and may not be available in all geographic areas, resulting in maps, directions, or location-based information that may be unavailable, inaccurate, or incomplete. Compare the information provided on the device to your surroundings and defer to posted signs to resolve any discrepancies.
    Improving GPS accuracy2,4
    GPS accuracy varies depending on the number of visible GPS satellites. Locating all visible satellites can take several minutes, with accuracy gradually increasing over time. Use these tips to improve GPS accuracy:
    Ensure the date, time, and time zone are correctly set on the device in Settings > General > Date & Time. If possible, use Set Automatically.
    Important: Incorrect settings on your computer can sync to your device. Verify the date, time, and time zone on any computer that syncs with your device.
    Restart your device.
    Verify that you have a cellular or Wi-Fi network connection. This allows the Assisted GPS (A-GPS) on the device to locate visible GPS satellites faster, in addition to providing initial location information using the Wi-Fi or cellular networks.
    Note: Microcells (sometimes called Femtocells) aren't supported with Location Services.
    Maintain a clear view of the horizon in several directions. Keep in mind that walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites. When this occurs, your device will automatically use Wi-Fi or cellular networks to determine your position until the GPS satellites are visible again.
    Crowd-sourced Wi-Fi and cellular Location Services
    If Location Services is on, your device will periodically send the geo-tagged locations of nearby Wi-Fi hotspots and cell towers in an anonymous and encrypted form to Apple to augment Apple's crowd-sourced database of Wi-Fi hotspot and cell tower locations. In addition, if you're traveling (for example, in a car) and Location Services is on, a GPS-enabled iOS device will also periodically send GPS locations and travel speed information in an anonymous and encrypted form to Apple to be used for building up Apple's crowd-sourced road traffic database. The crowd-sourced location data gathered by Apple doesn't personally identify you.
    Cheers,
    - Ari

  • Find my iphone not working on macbook pro

    Find My iPhone is working accurately on all my other devices and laptops. However on my MacBook Pro (mid 2012, running current Yosemite 10.10.1) it is not. As you can see from the image below on the MacBook Pro doing an iPhone search produces a confused image of 4x small maps of the same area and places the iPhone nowhere near any of them. Find my iPhone does this on my Macbook Pro (only), no matter which one of my 3 iPhones I try to find. Anyone with any clues on how to fix this? Thanks.

    Well, YAY! Browsers can be like that. For the longest time, the only way I could look at my digital paycheck was by going to the site using Safari. Now Firefox will display it, but don't know if that was because of a change in Firefox, or a change on the ADP website....sometimes they just don't play well together.
    Glad you are all sorted now!
    Cheers,
    GB

Maybe you are looking for