Find my iphone stuck on hunting compass

Question

macbook pro, 16G, yosemite using various isps and my icloud to find my iphone 5s
i have checked out the recommended suggestions and nothing seems to work
my phone is on, find my iphone is on, i have restarted the iphone, the internet is working, i have only one icloud account, my device is registered etc
what happens is that i get to the app in the cloud, the compass shows up, the compass begins to hunt or search -that is swing repeated across north-
as it usually does   --but then unlike usually, it never stops to show the map or location
what could be the matter
-sorry i have a partially disabled keyboard
thank you
David

Answer 1

Hi there jilaru,
You may find the information in the article below helpful.
iOS 7: Understanding Location Services
http://support.apple.com/kb/HT5594
Improve GPS accuracy2,4
GPS accuracy varies depending on the number of visible GPS satellites. Locating all visible satellites can take several minutes, with accuracy gradually increasing over time. Use these tips to improve GPS accuracy:
Ensure the date, time, and time zone are correctly set on the device in Settings > General > Date & Time. If possible, use Set Automatically.
Important: Incorrect settings on your computer can sync to your device. Verify the date, time, and time zone on any computer that syncs with your device.
Restart your device.
Verify that you have a cellular or Wi-Fi network connection. This allows the Assisted GPS (A-GPS) on the device to locate visible GPS satellites faster, in addition to providing initial location information using the Wi-Fi or cellular networks.
Note: Microcells (sometimes called Femtocells) aren't supported with Location Services.
Maintain a clear view of the horizon in several directions. Keep in mind that walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites. When this occurs, your device will automatically use Wi-Fi or cellular networks to determine your position until the GPS satellites are visible again.
-Griff W.