Find my iphone UNKNOW

hello Sir   i want to know about that  . what is Find my iphone unknown ?
and how to fix it . with out device , my device is dead and i have to disable icloud . but apple say your find my iphone is active so i what to know  . how i can deactivate find my iphone with out deice
IMEI:013620002542413
Activated:Yes
Find My iPhone:Unknown
Telephone Technical Support:Expired
Repairs & Service Coverage:Expired
Estimated Purchase Date:May 17, 2013
Carrier:Check Carrier
SIM Lock:Check SIM Lock

With iOS 7 or later, Find My iPhone includes a new feature called Activation Lock, which is turned on automatically when you set up Find My iPhone. Activation Lock makes it harder for anyone to use or sell your iPhone, iPad, or iPod touch if it’s ever lost or stolen.
With Activation Lock, your Apple ID and password are required before anyone can:
Turn off Find My iPhone on your device
Sign out of iCloud on your device
Erase and reactivate your device
Sir Thank  you so much for this information
but sir i have a problem but i did not find any way to get out from this problem   .
i really need help  .
sir i buy new device from shop  . and after few month i made some mistake and my logic board is dead 
and after that i bring idevice to shop keeper   , he told me   . he will exchange my device  . that all
after 1 week he call me and said   your apple id is register in your device  . find my iphone is on , you have to turn off for sale or exchange  .
but i deactivate my icloud and i'll off find my iphone  .  but shop keeper send IMEI number  and thay  replay shop keeper  . find my iphone is still on  ..
i'll check in my icloud account  . there is no active device   . and i dont no what i have to do now   .. shop keeper is waiting for my replay   . and i have to deactivate soon as possible  . thank you
and other thing is that  .. there is any office of Apple  in Saudi Arabia ?
if you need my imei number  . no problem
thankyou  So Much

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