Find My Mac Unable to Locate my iMac

I haved succesfully updated my iMac and wife's Macbook to 10.7.2 and my iPhone and iPad to iOS5.
I am able to see all 4 devices in the device list when I run the "Find My iPhone" application on the iPhone, iPad, iMac or Macbook, however, for the iMac and Macbook the text below the device icon says "No location available". If I turn off "Find My Mac" in System Preferences/iCloud then the device icon disappears from the screens of the other devices I'm using to locate it so the application is obvioulsy detecting the iMac and Macbook on the network but cannot locate them. All the devices are connecting to my home wi-fi network and have location services enabled. I thought it might be that the iPhone has a sim card installed but the iPad and is connected to the WiFi just the same as the iMac and Macbook so I am baffled as to why this application sees them but cannot determine location
Anyone got any ideas why this might be?

I don't think it will ever work under ethernet, using current methods.
Unless I miss my guess, determining the location relies heavily on a vast database of wireless networks, compiled from numerous sources. The location is calculated by knowing what wireless network you are connected to, what other networks the computer can also "see", and what their relative signal strengths are. So, a computer that is only connected by ethernet will show up as "connected" but the app won't be able to calculate the location.
Both my home machines are connected by ethernet and wireless, although I have ethernet as the first service, contrary to advice above. Both show as connected and have a location.
If a computer is connected by wireless and still can't be located, then perhaps that is because the wireless network is "closed" (just a guess), or simply not yet part of the map.

Similar Messages

Mac unable to locate hp printer on network

My MacBook Pro is unable to locate HP Photosmart Premium eAll-in-One on the network... Wirelss printing cannot work. Please help!!!

Thanks for your reply. This is a new printer which HP delivered today as a third replacement!
Model no. is C310a.
Driver software downloaded yesterday from HP website.
Wireless Network Test Report shows no problem found.
Diagnostics Summary as follows:-
Wireless on - PASS
Wireless working - PASS
Network name (SSD) found - PASS
Security - PASS
Printer settings consistent with wireless router settings - PASS
No filtering - PASS
Connected - PASS
Signal quality - Good
Is the problem with Mac or HP?

I can't find the mac app store on my imac. i am running snow leopard, and i have run "update software" several times. what's up?

I am trying to upgrade to Lion. I need to go through Mac App store to buy it. I need to get the Mac App store icon in my dock. I have run Update Software several times, trying to get the Mac App store onto my iMac, but with no luck. It doesn't show up in the dock, it doesn't show up in Finder under Applications, and it doesn't show up when I search in Searchlight for App Store, Store, Mac App Store, etc. What am I doing wrong?

I am running snow leopard
James....
You arne't necessarily doing anything wrong.
Install the Mac OS X 10.6.8 Update Combo
That should reinstall the App Store for you.
Restart your Mac after the combo is finished installing.
You should see the App Store icon in the Dock and be able to access from your Apple menu also.
Make sure your Mac meet's Lion's requirements

ICloud finds my MAC at wrong location

ICloud finds my MAC about 2/10ths of a mile away, outside of blue circle. My Mac has never been at that location. Finds my IPhone in exact location. Am using Find my MAC/Iphone for the 1st time. Not a big problem, but makes me wonder. Thought I should report it.

I was running my Macmini using Ethernet and I couldn't find the location of the computer. When I enabled Wi-Fi then Find My Mac started working ok. I then switched back to Ethernet connection and disabled the Wi-Fi connection and Find My Mac continued to work. I guess Find My Mac needs Wi-Fi to be switched on initially in order to locate the computer. This fixed my issue.
Granville

Mac unable to locate HP ENVY 5532 on network during configuration - device not reachable

I have MacBook Pro with OSX 10.9.5 and HP ENVY 5532. I have had it set up and configured for over a year but have always had a problem with scanning. Today after becoming frustrated that the scanning capabilities no longer worked, I found another thread which suggested re-installing the HP drivers and software here. http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Scanning-from-HP-ENVY-5532-to-Mac-with-Yosemite-operating/td-p/4819461 So I did a full install of the drivers but now the mac cannot even connect to the printer at all during the configuration process. I had been prompted to connect the USB to the printer if the device was not picked up during the configuration process, so I did that. However the printer cannot be reached by the Mac.   But I can see that the printer has sucessfully connected to the network. I can see it on the network which I log into the router and I can access it via it's IP address.   The printer is connected to the correct network.  I have also noticed that the printer itself is showing as a separate wireless network. I have no idea how this happened as I had been trying to do so many things to fix the scanning capabilities in the first place I may have somehow inadvertently set up this network!! Could the printer itself as a network be causing these problems?   ANy help would be appreciated.

Hello,  I had already re-installed the drivers from the HP website as shown in the link, so I went to the steps as below. Also the router I have has always worked with the printer before (not the scanning capability) but the printing has worked. So does this mean that it supports Bonjour as I have no manual?  These are the steps I followed: On the step to Print a Network Configuration Page, the network settings need to be checked . It asked to review the following Review the following sections on the test page.No Filtering: Pass or FailPass: There is no MAC filtering preventing communication between the printer and the router. No action is required.Fail: There is a MAC filter preventing communication. Refer to the router manual or contact the router manufacturer for steps on disabling MAC filtering.
My problem here is that I do not see any section on the test page for No Filtering but everything else appears ok.  In the next section Option one: My test page shows the correct SSID and a valid IP address when i get to step 5: Click the plus sign () at the bottom of the left pane. NOTE:Make sure that the printer kind is Bonjour or Bonjour Multifunction.  First of all there is no printer to choose from and secondly I see no option to ensure that the kind is Bonjour or Bonjour Multifunction     After clicking the + icon, you can see no printers are shown,  I think it is probably not much use to me to to do anything further right now until I see what feedback I can get from you.  IN the meantime, I will contact my internet service provider to make sure that the router they have supplied supports Bonjour.  I have tried to add the printer manually using the IP address and managed to print a page. It shows as following   However I am not able to scan. Have you any ideas what is going on? is this something to do with Bonjour? Best RegardsNuala

Find my iPhone can find my mac but not show the location

hello, i need some feed back. i am using find my iPhone to locate my devices and all is found but one problem, i see that my mac is shown to be online but location not found. how do i get the location to show because my other devices i can see on the map but my mac just shows up as a mac mini. am i doing something wrong?
Message was edited by: belto

Yes, your Mac needs to be connected to a Wi-Fi. See this help text: iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac http://support.apple.com/kb/TS4006
Find My Mac can only locate your Mac if it is connected to the Internet via a known Wi-Fi network. If your Mac is connected to the Internet only by an Ethernet cable, Find My Mac will not be able to locate your Mac.
Your iPad, iPod Touch, or Mac is asleep and not connected to a known Wi-Fi network. You will still be able to request an erase, send a message to display and lock your device, or request that a sound be played. The command will be processed when your device is awakened and connected to the Internet.

TS4006 "Is the Find my Mac feature available for an OSX 10.7.4 MacBook?"

Is the Find My Mac feature available for an OSX 10.7.4 MacBook?

Here's the troubleshooting section you referred me to, and the response;
The date on your device is incorrect. This can be set in Settings > General > Date & Time.
I have verified the time and date
Your device is not up to date. It needs to have iOS 5 or later.
It's a MacBook using OSX 10.7.4
Your iCloud account is not configured on your device. Enter your iCloud account information in Settings > Mail, Contacts, Calendars.
When I try to do this, I get into the loop that I will try to describe more completely below:
1. In System Preferences, I select iCloud, where I have only one option - "Move to iCloud" I click on that sole option.
2. I'm taken to www.me.com/find page, where I Log In using my Apple ID and then I see a very large statement, "To use Find My iPhone, go to iCloud.com." - with only one button available - "Open iCloud.com" - I click on that sole option.
3. I'm asked to enter my user name and password again, which I do
4. The page that occurs next is a secure iCloud site - https//:www.icloud.com/#find
5. My iPhone and iMac are listed under "My Devices," but not the MacBook.
I can see no opportunity to enable "Find my Mac" the MacBook, because Preferences/iCloud leads me back into the loop described above.
You have multiple iCloud accounts entered on your iPhone, iPad, or iPod touch. Only one account can have Find My iPhone turned on at a given time. Log in to Find My iPhone with your other iCloud accounts until your device is listed.
I have viewed my Apple ID account and can find no sign of multiple iCloud accounts.
You have already initiated a wipe of the iPhone, iPad, or iPod touch. The device will not appear on the page until it is reconfigured with your iCloud account information.
I have not "wiped: the MacBook, and don't see how this could be the problem.
There is scheduled maintenance or another issue affecting Find My iPhone. Check iCloud Support to see if this is the case.
iCloud support indicates that the system is operating fully.
Your device has lost network connectivity. If you have access to your device and it appears to have an active Internet connection, enable and then disable Airplane mode. If you continue to have issues, turn the device off and back on.
It's a MacBook with a good WiFi connection to a known system. There is no Airplane mode on the MacBook.
Find My Mac can only locate your Mac if it is connected to an internet via a known Wi-Fi network. If your Mac is connected to the internet only by an ethernet cable, Find My Mac will not be able to locate your Mac.
Again, it is connected to a known WiFi system - my house. It's the same system that my iMac is connected to, and the iMac appears as a listed Device in iCloud "Find My Phone"
To be sure, I ran Disk First Aid and restarted my MacBook, and also ran Repair Disk Permissions twice.
Same symptoms have not been resolved.

I can not download the newest itunes to my imac but it will not, keep getting error message. So wanted to update to lion but unable to locate the mac app store.

looking fro help to get new version of itunes downloaded on imac that is running snow leopard and trying to update to lion but cannot find the mac app store.

App Store is an application in Applications folder on your hard disk.
But what error do you get, when trying to update iTunes? That should be possible in Snow Leopard too!

Find my mac not showing mac location, but its online

HI
i having problem :
location servics enables (nothing in list)(no app in list which accesses location),
icloud "find my mac" enabled,
and WHEN I TRY TO FIND MY MACBOOK ON icloud or "find my iphone app" on iphone.
it says:
"ONLINE,LOCATION UNAVAILABLE"
and one more thing, when i set "time & date" to "set automactic according to my location"
then the result is "unable to determine location at this time."
CAN ANYONE TELL, HOW TO MAKE LOCATIONS ACCESSED? IS IT WIFI SETTINGS? OR IS IT OTHER SETTINGS BEYOND MAC .???

I wanted to add to this discussion what I found today on my own Mac. I have been trying to get Calendar to show my location and it wasn't working, so I tried to find out why. Similar to the original poster, even my location in "date and time preferences" was not working with all settings set properly. At my office, which is where the Mac rests most of the time, I have access to both wifi and LAN, but I prefer to send wifi to my iPad through my mac and the ethernet for a more consistent connection, so I regularly use ethernet instead of wifi on the Mac itself, obviously. I noticed that once I turn off wifi internet sharing or unplug my ethernet and the Mac connects to the local wifi, I all of a sudden have a location.
This seems silly to me. I shouldn't have to only be on wifi as most ethernet connections also have logged locations, either provided by the ISP or whatever. I think this might be an issue with the provider of the network myself and the user is on. Even though my wifi is broadcast through my mac's ethernet to my iPad, the reason the iPad gets location is because it has a second source of location, the actual GPS chip (like the iPhone from the poster). And since the issue seems to be with the ISP (work network well locked down in my case), it seems there may not be anything the poster can do to turn it on.
You might try looking for any specific ports the location services on Mac use, or see if there is anything your ISP/network is blocking.

My laptop was stolen but "Find My Mac" has located it. Now how do I get it back?

Hi All,
Early this morning, a friend of mine called me to tell me her laptop was stolen. She asked me to help her track it using iCloud find my mac. The theives also stole her wallet and other things from her car so this isn't something that was just misplaced and an innocent person came across it. My question is, now that I know where it is (within a couple hundred feet vicinity) what is the best approach I can use to get this back for my friend? She's got years of family pictures and does not have the laptop backed up so this is very important to her. Any ideas?
It shows the laptop around 4200 S Wade Way (about 3260 w), West Valley City, Ut
Please, any advise would help!
Thanks,
Caleb

Well, I did contact the police with all this information. They actually went to one of the houses with me (the one on the corner) and it was an old man who was very polite who lived at home alone and didn't seem like the type. Instead of knocking on the other doors with me, the police said, "Your locating program is probably just wrong and it's not here." he wouldn't knock on any other doors so I plan on going tomorrow morning and knocking but the chances of anyone confessing are slim so I don't know what approach to go at with them. I don't know why find my mac doesn't let you leave a message like find my iPhone because I would leave a message saying "this mac has been misplaced. If you return it, the owner will reward you with $500 without pressing charges or asking how you came across the laptop. Please call -------, but, no. All I can do is knock. lol

I have a Mac on my home network and also a Systemline music server on same network. My PC was able to find the server but my MAC cannot. I can ping the server from the mac, but cannot actually connect . Also can't add the mac as a location from server

I have a Mac on my home network and also a Systemline music server on same network. My PC was able to find the server but my MAC cannot. I can ping the server from the mac, but cannot actually connect . Also can't add the mac as a location from server, despite following the Systemline instructions that impy this can be done.
Can anyone please advise what I am doing wrong?

Hi LowLuster
Thanks for reply. I am not an expert on these sharing protocols but I think I have turned on SMB sharing but still wont connect. I tried adding netwrik drive by using cntrl K in finder and using smb\\network address but nothing. It is driving me mad!!

Mac mini unable to locate airport express

Since getting new modem from Comcast Xfinity, Mac mini (Airport Utility) has been unable to locate Airport Extreme and Airport Express. Can anyone help?

OK, you have a choice you cannot use the Extreme as an extender, you can use it as your primary router or use the Comcast device as your primary router. If you choose to use the Extreme as your primary router then you need to call Comcast and ask them how to turn off the router abillities on their device. If you want to use the Comcast's router then you need to remove the Extreme from the equation and use the Express as an extender.

I am trying to use the Find My Mac on iCloud. I keep getting the error message "No location available" when trying to use find my Mac. Any suggestions as to what to check?

I am trying to use Find My Mac on Icloud. It keeps giving me the error message No location available for my Mac. Any suggestions on what to check to correct this problem? Thanks!

http://support.apple.com/kb/TS4006

Finder is unable to locate photos by Title, only by file name

I was able to locate all my pictures by simply typing words from the title (in fact I did that yesterday morning), but now Finder is unable to locate those files unless I search for the file name (For example: DSC005873.jpg). Why did it stop working? Any assistance will be greatly appreciated as it's a pain in the butt when you've got over 2000 photos.

Hello oo:
Welcome to Apple discussions.
It would be a complete guess to postulate what happened.
I think I would do a couple of things:
Run permission repair
Run repair disk from your software install DVD.
Reindex the HD:
http://docs.info.apple.com/article.html?artnum=301562
Barry

Adobe Creative Suite 5.5 for MAC(OSX) requires Java SE 6 - I am unable to locate "safe" Java SE 6 Download, so I am unable to get the programs to open. Where can I get Download?

Adobe Creative Suite 5.5 for MAC (OSX) (10.10.2 Safari), requires Java SE 6. I am unable to locate a "safe" Java SE 6 Download, so I am unable to open the "Suite" programs. Where can I download a safe Java SE6? Or is there a "work-around" this issue?

https://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US

Find My Mac Unable to Locate my iMac

Similar Messages

Maybe you are looking for