Find Supply Demand Form Left Mouse Button Behavior

Release 11.5.10.2, 10G database.
A customer has a strange mouse behaviour issue In the ASCP -> Supply/Demand form that the began after installing Demantra.
The mouse cursor is returning to the original location that it was just before the user attempted to click in another field.
If the customer uses custom folder, the problem is less apparent in that they can select additional fields in the folder's form..
There is a Note.753324.1 ''Diagnosing Form Mouse Focus Problems In Applications R11i" that suggests a few options; but the this customer is on forms 6.0.8.28.0 and it is unclear if the issue in that note applies in this case.
Does anyone have any ideas as to how to get to the root of this issue or have seen it before and have a solution?
Edited by: Bob Marchant on Feb 23, 2009 5:20 PM
Edited by: Bob Marchant on Apr 13, 2013 6:57 AM

James,
Sorry I am so lengthy. The problem is that with the technical support guy on line, when the Mouse button 4 event occurred I described to the tech that I was pushing and pulling the mouse from the back end to avoid touching the buttons on the side and every time I rolled the mouse a few inches forward the dashboard assigned to mouse button 4 appeared and next when I rolled it back the dashboard disappeared, I rolled it forward and it reappeared and so on. Then the tech wanted me to click on the apple and go into system preferences and as my cursor touched the file menu to get to the preferences that menu dropped without me left clicking the mouse. As I passed over edit and view they just dropped down.
What do you make of that? I am presently running OSX leopard without my printer and scanner installed. If I see no problem in two days, I will plug in the printer and install it. Then after that the scanner and see if the problem happens. I will follow your suggestions about relearning the mouse though.
Stephen
Stephen

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