Finder and certain apps crashing or not opening
Hi there,
As of this morning I've been having some pretty major problems with my 2011 iMac running Mavericks (10.9.1).
A large number of apps will simply not open; they flash on the dock briefly then instantly disappear. This also sometimes happens with the Finder - when I do get finder to work, it constantly restarts itself.
I've read that this may be an issue caused by using CleanMyMac and I'll likely need to do a full reinstall - however I can't transfer a lot of my essential files to my external hard drive seeing as Finder keeps crashing. The other issue is I can't even launch the App Store to download a copy of Mavericks - and even if I could, Finder wouldn't let me put it on a USB drive anyway because it'd just crash.
The problem persists after repairing my disk and permissions, still occurs with a different user. I have also tried safe mode to no avail.
My question is - does anyone know a way to AT LEAST resolve the Finder/App Store issue? I'm not too fussed if I can transfer off my important data and do a full reinstall, seeing as it's the start of the year and a fresh HDD wouldn't hurt. If someone knows how to solve the entire problem, well, that'd be just awesome.
I understand I'll probably need to submit a log of something - not sure what though.
Thanks a lot for any help,
Matt
Sorry, a clean install. As I said, I can't download the installer because the App Store won't open.
Even if I could there's no way to then make a bootable USB drive to do the clean install from as my Finder keeps crashing when I attempt to transfer anything to another drive.
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Process: Photos [850]
Path: /Applications/Photos.app/Contents/MacOS/Photos
Identifier: com.apple.Photos
Version: ???
Build Info: PhotoApp-209052000000000~4
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Photos [850]
User ID: 501
Date/Time: 2015-04-08 23:01:24.842 -0600
OS Version: Mac OS X 10.10.3 (14D131)
Report Version: 11
Time Awake Since Boot: 360 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CommonUtilities.framework/Versions/A/CommonUt ilities
Referenced from: /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/CommonUtilities.framework/Versions/A/CommonUt ilities: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Binary Images:
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Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST750LM022, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1 -
when i open finder the windown is a completely blank grey box with the title "Window" as a header, and all my folders will not open when c
the problem started when my computer screen broke from something falling on it, the screen was replaced but the people that fixed it for me told me there may be some hard disk issues when a problem like this happens, they ran their own checks and found nothing and i was given my laptop back, then when i tried to use it, i found this problem. everything else works fine.
i have shutdown and re-started my computer multiple times and i have also re-started finder multiple times, both having no effect
i have also done a few other things to find that my apple.com.finder.plist and apple.com.sidebar.plist are both missing, and are not re-creating themselves, i have found no way to bring them back either.
any help would be greatly appreciated, thanksthere is an app called daisydisk on mac app store which will help you see exactly where the memory is focused and consumed try using that app and see which folders are using more memory
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I upgraded from mountain lion to the OS X Mavericks and my EndNote X5 can not open.I re-installed it but cannot open. I keep on getting the message "Unable to load EndNote X5: Applications/EndNote X5/EndNote X5.app/Contents/Encore.bundle" can anyone help?
Please take each of the following steps that you haven't already tried. Test after each one. Back up all data before making any changes.
1. Make sure that the right volume is selected in the Startup Disk preference pane.
2. Disconnect all wired peripherals except those needed to start up. If there's no change, reconnect them
3. Reset the System Management Controller.
4. Reset the PRAM.
5. Start up in safe mode, then restart as usual. If you can't start in safe mode—for instance, if FileVault is active—then triple-click anywhere in the line below on this page to select it:
/var/folders
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with an item named "folders" selected. Move the selected item to the Trash. You'll be prompted for your administrator password. Restart and empty the Trash. -
I have downloaded the most recent version of Iphoto and it no longer works period. I lost all photos, and the app crashes every time I try to open it. How can this be fixed?
Post the first 50 lines only of the crash report
Regards
TD -
Recently when I install apps, the icon does not appear on the menu screen, also, it shows that it is downloading at the app store and when complete, I can not open it or reinstall it. Has happened on the last 4 free apps. Help Please
Reset your iPad. Press and hold both the power and home buttons for 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till you iPad starts on it's own. Now try and download an app.
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I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.
yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this! -
I have the iPhone 4S. Since I updated to the iOS 6 my phone keeps freezing and the apps crash all the time. Sometimes it freezes up to a minute. And there's no way of fixing that. Is apple going to fix this? I'm not the only one having this problem.
You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4) -
I recently purchased and downloaded an app that will not open. Who do I contact or what do I do to fix this problem?
On what device are you trying to open it? ipod touch? iphone? ipad?
Did you try to restart the device? Reset it? Restore it? -
app appears as installed in app store but not open and not run, and the icons are gone from the home screenapp
Try quitting the App Store app and relaunching:
Closing Apps on iOS
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