Finder is not running.  Relaunch doesn't work.  Shutdown/restart doesn't work

Unable to get FInder running.
Applications trying to access files on the hardrive get stuck with the spinning wheel.
Finder relaunch doesn't do anything.
Shutdown/restart doesn't help.

Hi:
PRAM:
http://docs.info.apple.com/article.html?path=Mac/10.6/en/26871.html
SMC:
http://support.apple.com/kb/HT3964
Barry

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      SLIC            DELL          WN09   
      SSDT            PmRef        CpuPm
    I also ran the following commands in an elevated command prompt
    NET START BITS
    NET START WUAUSERV
    SC QUERYEX BITS
    SC QUERYEX WUAUSERV
    Here is the result
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    C:\Windows\system32>NET START BITS
    The requested service has already been started.
    More help is available by typing NET HELPMSG 2182.
    C:\Windows\system32>NET START WUAUSERV
    The requested service has already been started.
    More help is available by typing NET HELPMSG 2182.
    C:\Windows\system32>SC QUERYEX BITS
    SERVICE_NAME: BITS
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 400
            FLAGS              :
    C:\Windows\system32>
    C:\Windows\system32>SC QUERYEX WUAUSERV
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    C:\Windows\system32>NET START BITS
    The requested service has already been started.
    More help is available by typing NET HELPMSG 2182.
    C:\Windows\system32>NET START WUAUSERV
    The requested service has already been started.
    More help is available by typing NET HELPMSG 2182.
    C:\Windows\system32>SC QUERYEX BITS
    SERVICE_NAME: BITS
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 400
            FLAGS              :
    C:\Windows\system32>
    C:\Windows\system32>SC QUERYEX WUAUSERV
    SERVICE_NAME: WUAUSERV
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 400
            FLAGS              :
    C:\Windows\system32>
    I can't remember the last time updater worked correctly but it's been a really long time.
    Thanks for any help you can provide

    Hi,
    Please try this
    Stop Windows Update Service and BIT Service now.
    Go to C:\Windows\SoftwareDistribution and delete all file under this folder.
    Start Windows Update and BIT service now.
    Then try to download windows update now.
    If doesn't work, please reset the windows update componments 
    http://support.microsoft.com/kb/971058/en-us
    Yolanda Zhu
    TechNet Community Support

  • Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer.

    I've read through quite a few post and ran the MGADiag on the system in question.
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    Validation Code: 0
    Cached Online Validation Code: 0x0
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    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {52F22272-F1FB-40AD-A49B-A0AB96812A14}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
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    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Lisa\AppData\Local\Google\Chrome\Application\chrome.exe
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    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{52F22272-F1FB-40AD-A49B-A0AB96812A14}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1500778237-1240944580-2367651401</SID><SYSTEM><Manufacturer>Dell
    Inc.</Manufacturer><Model>Inspiron 620 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="6"/><Date>20130222000000.000000+000</Date></BIOS><HWID>C8B03707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
    Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09  
    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7601.0000-0322012
    Installation ID: 002473118260879346938185562304514293817714094756319536
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
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    Partial Product Key: RMV82
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/11/2014 12:02:15 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:16:2014 04:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAABAAAAAwABAAEA6GFY1/Dp1hTgzErdYjS6HJxXpBFKktSdHC4ucw==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          WN09   
      FACP            DELL          WN09   
      HPET            DELL        WN09
      MCFG            DELL        WN09
      SSDT            AMICPU        PROC
      SLIC            DELL          WN09   
      OSFR            DELL          M08   

    Hi,
    Are all services enabled? including Windows Update service, Background Intelligent Transfer Service and？
    If they are, you should reset windows update component.
    http://support.microsoft.com/kb/971058
    Andy Altmann
    TechNet Community Support

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