Finder keeps restarting
I mounted an image for a game. Everything ok. Then i wanted to copy it on my desktop and Finder keeps restarting. I can't close it nor relaunch it.
Does anybody have an idea what to do?
it went away on it's own after a few weeks...I'm not complaining though!
Similar Messages
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FINDER keeps restarting itself.
ok, I wrote before about the issues I'm having with FINDER. I have since realised that if I am on my Finder/Desktop window showing the desktop - it keeps restarting itself every 10-15 seconds. If I have a window open (such as looking in Folder Contents) it closes that window and all the desktop icons disappear and it restarts Finder! it is very, very annoying. Does anyone know what this could be??
Cheers
Nahum{quote:title=Justabiologist wrote:}
It turned out to be the Stuffit AVR System Preference. Once I turned it off, no Finder relaunch.{quote}
Thank you so much for this information! Although I am not the OP, I had the exact same problem thanks to the Quicktime 7.6 update. I have been going crazy trying to find a solution, and it was just this simple. I went into my Stuffit AVR system preference, hit stop, and the problem is gone. Thank you so very much!! -
Upgraded from 10.3.9 to Tiger, now Finder keeps restarting itself
Okay I just upgraded only because I needed to upgrade applications that require me to use Tiger. Now that I am done upgrading everything seems to work okay, except every 1-2 minutes the finder keeps flipping out, like it's force-quiting itself, and if I'm working in a program, even as I am typing this, the finder refreshes itself and opens a window that I had already closed.
Why is this happening - please help, it's driving me crazy!First, check your third-party contextual menu items. If you have any incompatible CMMs they can cause the problem. Remove them or replace them with ones that are universal binaries and compatible with Tiger.
Download a utility such as TinkerTool System and use it to clear user, system, and font caches. -
Finder keeps restarting on login?
My nearly 2 year old PowerBook exhibited some strange new behavior last night. As I was getting ready to back it up for the installation of Snow Leopard, I plugged in a 500GB external drive (WD "MyBook" I think it was called) that I hadn't used in many months. I was able to browse the file structure find and I just wanted to test pulling up an image. So I double-clicked an image file on the external hard drive and nothing seemed to happen. Nothing except I noticed after several seconds of waiting that both my processors were pegged and a look at the activity monitor showed several hung processes, specifically Finder, Preview, and something that looked like a Safari -something preview -something.
I ended up killing those processes and trying again with the same results. Finally I restarted the MacBook Pro. Only when it restarted I would get the background wallpaper and most of the icons would load up, then the beach ball, then blue screen, then the icons, wallpaper, and menu again, beach ball, etc. This process keeps repeating indefinitely, I even left it for an hour and it was still doing it, with each cycle taking about 15 seconds.
I can't select any menus, icons, or anything as the Finder appears to be nearing the finish of its loading and then restarts. There's no dock or alt-tab either.
So far I tried zapping the P-RAM, repairing the permissions (both in Firewire target disk mode and single user login, and trashing the com.apple.Finder.plist file (also through Firewire Target Disk mode) with no changes to the results. Can anyone else offer any other ideas for what the problem may be and how I can fix it?Looking at the logs, a pattern emerges. In the ~User/Library/Logs/CrashReporter folder, Finder, Dock & quicklookd processes are crashing several times a minute. All of them are crashing on a com.apple.RawCamera.bundle thread, as displayed below.
Is it safe to just delete this bundle off my workstation? Shouldn't that cure the problem?
Process: Finder [4926]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.5.8 (10.5.8)
Build Info: Finder_FE-6072200~19
Code Type: X86 (Native)
Parent Process: launchd [82]
Date/Time: 2009-08-31 08:16:46.897 -0500
OS Version: Mac OS X 10.5.8 (9L30)
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000098b4a549
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.RawCamera.bundle 0x0e4be0a2 GetRawPluginsInfo + 9250
1 com.apple.RawCamera.bundle 0x0e4bbc97 GetRawPluginsInfo + 23
2 com.apple.ImageIO.framework 0x9590ec0b BuildPluginList + 250
3 libSystem.B.dylib 0x901e489e pthread_once + 82
4 com.apple.ImageIO.framework 0x9590eaf6 GetPluginAtIndex + 45
5 com.apple.ImageIO.framework 0x9590f2f9 _CGImageSourceBindToPlugin + 80
6 com.apple.ImageIO.framework 0x959152c1 CGImageSourceGetPropertiesAtIndex + 103
7 com.apple.ImageIO.framework 0x9591522c CGImageSourceCopyPropertiesAtIndex + 120
8 com.apple.coreui 0x93be7afd CUIRenderer::CopyImageMeasurements(long, CUIContext const*, __CFArray const*, __CFDictionary*) + 1917
9 com.apple.coreui 0x93bdc635 CUIRenderer::CopyMeasurements(CGRect, CGContext*, __CFDictionary const*, __CFArray const*) + 341
10 com.apple.coreui 0x93bdca57 CUICopyMeasurements + 75
11 com.apple.finder 0x00067a1f 0x1000 + 420383 -
Finder froze, restarted. Now keeps restarting after boot.
Hi!
The title pretty says it all.
Finder froze completly, and I forced a restart. After the restart it keeps restarting AFTER boot. By that I mean after getting into the desktop.
Any ideas?
Tried a few things my self, but it just keeps restarting..
Got a Mac mini, can the macbook somehow boot from that? I just need the data from the harddrive!I could not find anything the direction I was going. OK, you can start from your DVD. What happens if you just click install? If you are able to install, then your would be installing Sno over Sno, as if doing an upgrade install, in an attempt to fix your Sno installation. In principle, your files, users, apps, and settings would not be affected. But,before trying this sort of install, you will need to resolve the issue of what sort of backup you have. Most importantly you may have important unbacked up files. If so, then you might be better off going to a data recovery specialist before trying to reinstall Sno over Sno.
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Finder keeps crashing (and restarting)
I recently installed StuffIt 11 and Toast 8 around pretty much the same time. Ever since, I find that Finder keeps crashing whenever I am trying to do something using the right click context menu (i.e. move to trash or open with etc)
I had a look at the console.log and found:
Mac OS X Version 10.4.8 (Build 8L2127)
2007-01-11 18:23:48 +0000
2007-01-11 18:23:50.464 SystemUIServer[200] lang is:en
Jan 11 18:57:45 Mac crashdump[230]: Finder crashed
Jan 11 18:57:50 Mac crashdump[230]: crash report written to: /Users/Jason/Library/Logs/CrashReporter/Finder.crash.log
Jan 11 19:00:33 Mac crashdump[234]: Finder crashed
Jan 11 19:00:35 Mac crashdump[234]: crash report written to: /Users/Jason/Library/Logs/CrashReporter/Finder.crash.log
2007-01-11 19:02:21.357 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.418 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.420 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.421 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.422 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.423 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.425 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.426 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.427 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.428 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.429 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.430 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.432 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.433 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.434 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.435 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.436 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.437 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.439 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.440 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.441 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.442 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.443 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.445 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.446 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
2007-01-11 19:02:21.447 SyndicationAgent[239] WARNING: BestCalendarDateFromString - can't interpret: 'Thu 11 Jan 2007 08:23:54 -800'
Warning: unrecognized command line flag -psn04718593
I then went to system.log and found the following towards the end:
Jan 11 18:20:46 Mac configd[36]: setting hostname to "Mac.local"
Jan 11 18:20:46 Mac diskarbitrationd[39]: disk0s3 ntfs 00000000-0000-0000-0000-000000000000 Untitled /Volumes/Untitled
Jan 11 18:20:49 Mac kernel[0]: AppleYukon - en0 link active, 100-Mbit, full duplex, flow control disabled
Jan 11 18:20:49 Mac lookupd[67]: lookupd (version 369.6) starting - Thu Jan 11 18:20:49 2007
Jan 11 18:20:49 Mac /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Jan 11 18:20:49 Mac loginwindow[69]: Login Window Started Security Agent
Jan 11 18:20:52 Mac configd[36]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Jan 11 18:20:52 Mac configd[36]: posting notification com.apple.system.config.network_change
Jan 11 18:20:52 Mac lookupd[79]: lookupd (version 369.6) starting - Thu Jan 11 18:20:52 2007
Jan 11 18:20:53 Mac kernel[0]: in_delmulti - ignorning invalid inm (0x35d654)
Jan 11 18:20:53 Mac SystemStarter[46]: lstat("/Library/StartupItems/NortonAutoProtect.kextcache/NortonAutoProtect.kext cache"): Not a directory
Jan 11 18:20:53 Mac configd[36]: posting notification com.apple.system.config.network_change
Jan 11 18:20:53 Mac lookupd[92]: lookupd (version 369.6) starting - Thu Jan 11 18:20:53 2007
Jan 11 18:20:55 Mac mDNSResponder: Adding browse domain local.
Jan 11 18:21:00 Mac configd[36]: setting hostname to "mac.lan"
Jan 11 18:21:25 Mac configd[36]: target=enable-network: disabled
Jan 11 18:23:56 Mac kernel[0]: (65: coreservicesd)tfp: failed on 0:
Jan 11 18:57:45 Mac crashdump[230]: Finder crashed
Jan 11 18:57:50 Mac crashdump[230]: crash report written to: /Users/Jason/Library/Logs/CrashReporter/Finder.crash.log
Jan 11 19:00:33 Mac crashdump[234]: Finder crashed
Jan 11 19:00:35 Mac crashdump[234]: crash report written to: /Users/Jason/Library/Logs/CrashReporter/Finder.crash.log
Jan 11 19:06:47 Mac kernel[0]: (65: coreservicesd)tfp: failed on 0:
I then went to CrashReporter - Finder.crash.log and found the following:
Host Name: Mac
Date/Time: 2007-01-11 19:00:32.301 +0000
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4
Command: Finder
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Parent: WindowServer [57]
Version: 10.4.6 (10.4.6)
Build Version: 2
Project Name: Finder_FE
Source Version: 5292800
PID: 231
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x7470450c
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a54387 objc_msgSend + 23
1 com.apple.HIToolbox 0x92ea7579 InsertMenuItemTextWithCFString + 67
2 com.apple.HIToolbox 0x92eb142d TPluginMenuItemHandler::AddCommandsToMenu(TPluginCommandList&, OpaqueMenuRef*, unsigned short, TMenuAllocator&) + 375
3 com.apple.HIToolbox 0x92eb1390 TPluginMenuItemHandler::AddCommandsToMenu(TPluginCommandList&, OpaqueMenuRef*, unsigned short, TMenuAllocator&) + 218
4 com.apple.HIToolbox 0x92eb120c TPluginMenuItemHandler::TPluginMenuItemHandler[in-charge](TPluginCommandList&, OpaqueMenuRef*, TMenuAllocator&) + 158
5 com.apple.HIToolbox 0x92eb0235 ContextualMenuInsertItems(MenuData*, unsigned short, AEDesc const*, ContextualMenuHelp const*, unsigned long*, OpaqueContextualMenuItemsRef**) + 545
6 com.apple.HIToolbox 0x92eafcab ContextualMenuSelect + 425
7 com.apple.finder 0x0008ee18 0x1000 + 581144
8 com.apple.finder 0x000950c6 0x1000 + 606406
9 com.apple.finder 0x001364bb 0x1000 + 1266875
10 com.apple.finder 0x0000d687 0x1000 + 50823
11 com.apple.finder 0x0000ce7e 0x1000 + 48766
12 com.apple.finder 0x0000cde6 0x1000 + 48614
13 com.apple.finder 0x0000cda8 0x1000 + 48552
14 com.apple.HIToolbox 0x92dcc7eb DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
15 com.apple.HIToolbox 0x92dcbe90 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
16 com.apple.HIToolbox 0x92dd30f0 SendEventToEventTarget + 56
17 com.apple.HIToolbox 0x92e6a8e7 HIView::Click(OpaqueEventRef*) + 329
18 com.apple.HIToolbox 0x92e6a723 HandleClickAsHIView + 145
19 com.apple.HIToolbox 0x92e6a0a9 HandleWindowClick + 507
20 com.apple.HIToolbox 0x92e69b5f HandleMouseEvent + 872
21 com.apple.HIToolbox 0x92e12364 StandardWindowEventHandler + 86
22 com.apple.HIToolbox 0x92dcc7eb DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
23 com.apple.HIToolbox 0x92dcbe90 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
24 com.apple.HIToolbox 0x92e0ecdc CallNextEventHandler + 62
25 com.apple.finder 0x0001b11d 0x1000 + 106781
26 com.apple.finder 0x0011a45c 0x1000 + 1152092
27 com.apple.finder 0x0007ca88 0x1000 + 506504
28 com.apple.finder 0x0001ac22 0x1000 + 105506
29 com.apple.finder 0x0003655d 0x1000 + 218461
30 com.apple.finder 0x0000ce7e 0x1000 + 48766
31 com.apple.finder 0x0000cde6 0x1000 + 48614
32 com.apple.finder 0x0000cda8 0x1000 + 48552
33 com.apple.HIToolbox 0x92dcc7eb DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
34 com.apple.HIToolbox 0x92dcbe90 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
35 com.apple.HIToolbox 0x92dd30f0 SendEventToEventTarget + 56
36 com.apple.HIToolbox 0x92dd3589 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1169
37 com.apple.HIToolbox 0x92dccba2 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2044
38 com.apple.HIToolbox 0x92dcbe90 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
39 com.apple.HIToolbox 0x92dd30f0 SendEventToEventTarget + 56
40 com.apple.HIToolbox 0x92e16d8f ToolboxEventDispatcher + 81
41 com.apple.HIToolbox 0x92e15783 RunApplicationEventLoop + 165
42 com.apple.finder 0x00007dfd 0x1000 + 28157
43 com.apple.finder 0x00004cf5 0x1000 + 15605
44 com.apple.finder 0x00051ace 0x1000 + 330446
45 com.apple.finder 0x000519e9 0x1000 + 330217
Thread 1:
0 libSystem.B.dylib 0x900268bc kevent + 12
1 ...ple.CoreServices.CarbonCore 0x90cb3f84 PrivateMPEntryPoint + 51
2 libSystem.B.dylib 0x90023d87 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90024427 semaphorewait_signaltrap + 7
1 ...ple.CoreServices.CarbonCore 0x90cb4129 MPWaitOnQueue + 198
2 com.apple.DesktopServices 0x9251b943 TNodeSyncTask::SyncTaskProc(void*) + 143
3 ...ple.CoreServices.CarbonCore 0x90cb3f84 PrivateMPEntryPoint + 51
4 libSystem.B.dylib 0x90023d87 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x7470450c ebx: 0x9080e4e5 ecx: 0x90a61868 edx: 0x00000000
edi: 0x74704514 esi: 0x0060afb0 ebp: 0xbfffe4b8 esp: 0xbfffe464
ss: 0x0000001f efl: 0x00010202 eip: 0x90a54387 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x2e8fff com.apple.finder 10.4.6 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x5c4000 - 0x5c5fff com.apple.textencoding.unicode 2.1 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x15247000 - 0x15249fff com.apple.AutomatorCMM 1.0.1 (68) /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x1524d000 - 0x15251fff com.apple.FolderActionsMenu 1.3.1 /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
0x1525b000 - 0x1525bfff com.apple.SpotLightCM 1.0 (121.34) /System/Library/Contextual Menu Items/SpotlightCM.plugin/Contents/MacOS/SpotlightCM
0x1525f000 - 0x15260fff com.symantec.NAVCMPlugIn 10.1 (003) /Library/Contextual Menu Items/NAVCMPlugIn.plugin/Contents/MacOS/NAVCMPlugIn
0x15f3d000 - 0x15f40fff com.apple.LiveType.component 2.1.2 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x15f45000 - 0x15faafff com.apple.LiveType.framework 2.1.2 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x15fd2000 - 0x16043fff com.DivXInc.DivXDecoder 6.4.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x16051000 - 0x160a1fff com.DivXInc.DivXDecoder 6.0.5 /Library/QuickTime/DivX 6 Decoder.component/Contents/MacOS/DivX 6 Decoder
0x16405000 - 0x16428fff com.stuffit.StuffItCM 11.0.2 /Library/Contextual Menu Items/StuffItCM.plugin/Contents/MacOS/StuffItCM
0x16442000 - 0x16489fff com.stuffit.sdk 11.0.2 /Library/Frameworks/StuffIt.framework/Versions/B/StuffIt
0x164e7000 - 0x16581fff com.stuffit.stuffitcore 11.0.2 /Library/Frameworks/StuffItCore.framework/Versions/A/StuffItCore
0x8fe00000 - 0x8fe49fff dyld 46.9 /usr/lib/dyld
0x90000000 - 0x9016ffff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901bf000 - 0x901c1fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c3000 - 0x901fffff com.apple.CoreText 1.1.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90226000 - 0x902fcfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9031c000 - 0x90770fff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x90807000 - 0x908cffff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9090d000 - 0x9090dfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9090f000 - 0x90a02fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a52000 - 0x90ad1fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90afa000 - 0x90b5efff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bcd000 - 0x90bd4fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bd9000 - 0x90c4cfff com.apple.framework.IOKit 1.4.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c61000 - 0x90c73fff libauto.dylib /usr/lib/libauto.dylib
0x90c79000 - 0x90f1ffff com.apple.CoreServices.CarbonCore 682.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f62000 - 0x90fcafff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91002000 - 0x91040fff com.apple.CFNetwork 129.19 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x91053000 - 0x91063fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9106e000 - 0x910ecfff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x91121000 - 0x9113ffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9114b000 - 0x91159fff libz.1.dylib /usr/lib/libz.1.dylib
0x9115c000 - 0x912fbfff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913f9000 - 0x91401fff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91408000 - 0x9142efff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91440000 - 0x91447fff libbsm.dylib /usr/lib/libbsm.dylib
0x9144b000 - 0x914c4fff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91512000 - 0x91512fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91514000 - 0x9153ffff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91552000 - 0x91626fff com.apple.ColorSync 4.4.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91661000 - 0x916defff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9170b000 - 0x917b4fff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x917da000 - 0x91825fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91844000 - 0x9185afff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91866000 - 0x91880fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9188a000 - 0x918c7fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x918db000 - 0x918e7fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918ee000 - 0x91929fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9193b000 - 0x919edfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a33000 - 0x91a49fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a4e000 - 0x91a6cfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a71000 - 0x91acffff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91ae1000 - 0x91ae5fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91ae7000 - 0x91b64fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b68000 - 0x91ba5fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91bab000 - 0x91bc5fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91bca000 - 0x91bccfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91bce000 - 0x91bcefff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91bd0000 - 0x91c5efff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91c65000 - 0x91c65fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91c67000 - 0x91cc0fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91cc9000 - 0x91cedfff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91cf5000 - 0x920fefff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92138000 - 0x924ecfff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92519000 - 0x92597fff com.apple.DesktopServices 1.3.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x925d8000 - 0x92808fff com.apple.Foundation 6.4.7 (567.28) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92914000 - 0x929f2fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92a0f000 - 0x92afcfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b0c000 - 0x92b23fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b2e000 - 0x92b86fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92b9a000 - 0x92b9afff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92b9c000 - 0x92bacfff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92bba000 - 0x92bc2fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92bc8000 - 0x92bcdfff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92bd3000 - 0x92c64fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92c78000 - 0x92c7bfff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92c7e000 - 0x92c9bfff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92cab000 - 0x92cb1fff com.apple.print.framework.Print 5.1 (192.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x92cb7000 - 0x92d1afff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92d3e000 - 0x92d7ffff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92da6000 - 0x92db3fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92dba000 - 0x92dbffff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92dc4000 - 0x930b6fff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931bb000 - 0x931c6fff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93236000 - 0x93236fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93238000 - 0x938eefff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c6f000 - 0x93ce9fff com.apple.CoreData 90 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d22000 - 0x93de3fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e23000 - 0x93e23fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e25000 - 0x93ff7fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94048000 - 0x94089fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94091000 - 0x940cbfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x94107000 - 0x9414ffff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94251000 - 0x94260fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94267000 - 0x94272fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942be000 - 0x942d8fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x942de000 - 0x94597fff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x948c4000 - 0x948c9fff com.apple.filesync 3.0.4 (99.8) /System/Library/PrivateFrameworks/FileSync.framework/Versions/A/FileSync
0x95535000 - 0x95539fff com.apple.URLMount 2.1.3 /System/Library/PrivateFrameworks/URLMount.framework/URLMount
0x96443000 - 0x96443fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96aa5000 - 0x96aaafff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97d8d000 - 0x98877fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
I thought it was something to do with the StuffIt MagicMenu but after taking that out of my 'login items' and therefore stopping it from launching, the problem continued.
I now think it may be something to do with the StuffIt contextual menu - any ideas greatly appreciated!
I would really appreciate help with this as it is VERY annoying, btw I am a newbie to Macs so please be gentle..
Thanks very much in advance...
Jason
iMac (Intel) Mac OS X (10.4.8)AFAIK the only fix is to remove the StuffIt contextual menu item. StuffIt is notorious for crashing the Finder with its contextual menu item.
Francine
Francine
Schwieder -
My ipod keeps restarting and i can't find anything online to fix it.
I was using my ipod touch 4g today and it was being slow and freezing a little, so restarted it. That usually works but this time for some reason my ipod didnt get past the apple logo and it just keeps restarting.Anything i can do? I've seen people fix it on youtube, but they all require the use of the home button, and mine is broken. Is there any other way to fix it? And if not, will apple replace it? It's not jailbroken or anything. Thanks and advance.
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Macbook Pro Retina keeps restarting "due to a problem" as well as imovie and Skype
My new Macbook Pro Retina keeps restarting "due to a problem", when I open my skype it crashes and my imovie crashes all the time as well. I just got this computer last week. If someone could please help me out.
These are the few of the errors on the console utility
8/25/12 12:19:38.092 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.092 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=1223954432) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=1223962624) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=1223974912) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=979181568) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.094 PM iMovie: *** Canceling drag because exception 'NSMallocException' (reason '*** -[NSConcreteMutableData appendBytes:length:]: unable to allocate memory for length (979177572)') was raised during a dragging session
8/25/12 12:22:06.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:22:07.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:33.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:37.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:37.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:39.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:24:29.322 PM [0x0-0xc50c5].com.skype.skype: DVFreeThread - CFMachPortCreateWithPort hack = 0x22e20e0, fPowerNotifyPort= 0x229f7d0
8/25/12 12:24:29.322 PM [0x0-0xc50c5].com.skype.skype: DVFreeThread - CFMachPortCreateWithPort hack = 0x263d630, fPowerNotifyPort= 0x26221e0
8/25/12 12:24:29.322 PM [0x0-0xc50c5].com.skype.skype: DVFreeThread - CFMachPortCreateWithPort hack = 0x263d840, fPowerNotifyPort= 0x2607c90
8/25/12 12:25:18.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:27:27.481 PM com.apple.WindowServer: WindowServer(87,0x7fff74852960) malloc: *** error for object 0x7ff851ba0050: incorrect checksum for freed object - object was probably modified after being freed.
8/25/12 12:27:27.481 PM com.apple.WindowServer: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:27:27.798 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
8/25/12 12:27:28.745 PM SystemUIServer: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.745 PM SystemUIServer: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[673:207] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[673:207] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[757:207] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[761:207] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[757:207] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM Finder: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[761:207] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM iTunes: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM Finder: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM iTunes: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM Google Chrome: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM Google Chrome Helper EH: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM rcd: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM Image Capture Extension: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.747 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper EH[615:b03] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.747 PM Google Chrome: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM Google Chrome Helper EH: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM rcd: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM Dock: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.747 PM Image Capture Extension: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.746 Google Chrome Helper EH[615:b03] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.748 PM Dock: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.750 PM com.apple.dock.extra: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.751 PM com.apple.dock.extra: 2012-08-25 12:27:28.746 com.apple.dock.extra[143:1707] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.751 PM com.apple.dock.extra: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.752 PM com.apple.dock.extra: 2012-08-25 12:27:28.750 com.apple.dock.extra[143:1707] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.752 PM talagent: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.753 PM talagent: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.775 PM UserEventAgent: CaptiveNetworkSupport:UserAgentDied:139 User Agent @port=26115 Died
8/25/12 12:27:28.782 PM com.apple.launchd.peruser.501: (com.apple.Dock.agent[114]) Exited with code: 1
8/25/12 12:27:28.856 PM Google Chrome: MIG: server died: CGSReenableUpdateForConnections: Failed
8/25/12 12:27:28.856 PM Google Chrome: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
8/25/12 12:27:28.857 PM Google Chrome: (ipc/send) invalid destination port: CGSSetEventMask: error setting window event mask
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSDisableUpdateForConnections: Failed
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSReenableUpdateForConnections: Failed
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetOnScreenWindowCount
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetOnScreenWindowCount
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetWindowPresenter
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSOrderWindowList
8/25/12 12:27:28.859 PM Google Chrome: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing store
8/25/12 12:27:28.859 PM Google Chrome: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing storemelirodriguez13 wrote:
My new Macbook Pro Retina keeps restarting "due to a problem", when I open my skype it crashes and my imovie crashes all the time as well. I just got this computer last week. If someone could please help me out.
Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. -
Macbook Pro Keeps Restarting Itself and then totally crashed
Dear all.
I am using Macbook Pro 13-inch (i7 2.9 Ghz, 8 GB DDR3, 750 GB) with OS X Maverick (10.9.4).
For the last few months, my Macbook Pro kept restarting itself and I usually ignored this issue until yesterday, my MBP fail to boot up, only display the grey apple logo and rolling icon below for almost 30 mins.
I tried the safe mode and reset NVRAM method and it still fail to boot up and sometimes a black text appears (aka kernel panic).
Then i took my macbook pro to the nearest Apple service provider and the technician said that it was probably due to the 750 GB Hard Disk since the HD itself is a faulty product, therefore we can't find any 750 GB HD nowadays. So he recommended me to replace my current HD with a new HD. I took his advice and I replaced it with 1 TB Toshiba HD. And then the technician reformat my MBP and installed the OS X Maverick. My Macbook pro able to boot up now.
However the next day I still find my MBP keeps restarting itself (until now) and take note that I didn't install any new softwares, I only updated the available updates in Apps Store for the OS, iBooks, and iTunes.
Can anyone recommend me what to do? Is this a Hardware problem or software problem?
I'm thinking to switch back to OS Lion to see whether this is mainly due to OS Maverick.
Thank you.Unfortunately yes. Since the computer is unable to boot up, that part of the software starts BEFORE the OS would. Last time I had this problem, it turned out to be a faulty GPU (soldered to the logic board) and i needed to replace the logic board. If you wanted to, you could indeed back up your personal data (you should ANYWAY, no matter what you do) and you could try to do a fresh install, but I'm fairly confident you are experiencing either faulty ram, or a faulty logic board.
-
the iphone goes from recovery mode to some other mode where it keeps restarting with apple logo flashing on the screen continuously. and there is no error in itunes at all which stays in "waiting for iphone" status
Hi there yaswanthfromcumbum,
You may find the troubleshooting steps in the article below helpful.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
-Griff W. -
Hi, my MacBook Pro (13 inch, late 2011, 2,4 GHz, 4GB memory, Intel HD Graphics 3000 384 MB) keeps restarting "because of a problem".
Often it happens in the morning just after I wake it. It's really annoying (it takes about 5 minutes to turn on again) and embarrassing when I present some keynote or so. Furthermore it restarts two times in a row and then no report shows up.
Thanks for helpSTEP 1
26.11.14 16:37:37,234 sandboxd[1127]: ([1319]) mdworker(1319) deny file-write-mode /Users/matejhartl/Library/Logs (pre-plugin fstype:hfs fsflag:480D000 flags:40000005E diag:0 isXCode:0 uti:com.graphisoft.archicad.plan plugin:/ArchiCAD 18.app/Contents/Library/Spotlight/GSMDimporter.mdimporter - find suspect file using: sudo mdutil -t 21377698)
26.11.14 16:37:40,208 Support[1319]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.1 instead of 10.10.1. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
26.11.14 16:37:40,209 Support[1319]: 0 CarbonCore 0x000000010dc87dc3 ___Gestalt_SystemVersion_block_invoke + 113
26.11.14 16:37:40,209 Support[1319]: 1 libdispatch.dylib 0x000000010d46ec13 _dispatch_client_callout + 8
26.11.14 16:37:40,209 Support[1319]: 2 libdispatch.dylib 0x000000010d46eb26 dispatch_once_f + 117
26.11.14 16:37:40,210 Support[1319]: 3 CarbonCore 0x000000010dc304da _Gestalt_SystemVersion + 987
26.11.14 16:37:40,210 Support[1319]: 4 CarbonCore 0x000000010dc300c7 Gestalt + 144
26.11.14 16:37:40,210 Support[1319]: 5 GSRoot 0x000000011494e1f7 _ZN12_GLOBAL__N_1L13GetMyEncodingEv + 99
26.11.14 16:37:40,211 Support[1319]: 6 GSRoot 0x000000011494e0e7 _Z19CHGetSystemCharCodev + 24
26.11.14 16:38:06,000 kernel[0]: memorystatus_thread: idle exiting pid 158 [secinitd]
26.11.14 16:38:07,000 kernel[0]: memorystatus_thread: idle exiting pid 157 [ctkd]
26.11.14 16:38:08,000 kernel[0]: memorystatus_thread: idle exiting pid 196 [sysmond]
26.11.14 16:38:09,000 kernel[0]: memorystatus_thread: idle exiting pid 171 [nehelper]
26.11.14 16:38:10,000 kernel[0]: memorystatus_thread: idle exiting pid 945 [com.apple.Accoun]
26.11.14 16:38:11,000 kernel[0]: memorystatus_thread: idle exiting pid 170 [nsurlsessiond]
26.11.14 16:38:12,000 kernel[0]: memorystatus_thread: idle exiting pid 940 [nsurlstoraged]
26.11.14 16:38:13,000 kernel[0]: memorystatus_thread: idle exiting pid 187 [findmydeviced]
26.11.14 16:38:14,000 kernel[0]: memorystatus_thread: idle exiting pid 1077 [com.apple.audio.]
26.11.14 16:38:34,583 com.avast.daemon[111]: SIGHUP received. Reloading...
26.11.14 16:38:40,437 com.avast.daemon[111]: Loaded VPS #14112600
26.11.14 16:39:29,965 ntpd[173]: FREQ state ignoring +0.048677 s
26.11.14 16:39:33,406 com.avast.daemon[111]: Removed VPS #14112501
26.11.14 16:39:55,606 com.avast.proxy[950]: Error connecting to 77.234.42.63: Operation timed out
26.11.14 16:41:13,000 bootlog[0]: BOOT_TIME 1417016473 0
STEP 2
Crash report:
Process: AddressBookSourceSync [8582]
Path: /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBook SourceSync.app/Contents/MacOS/AddressBookSourceSync
Identifier: AddressBookSourceSync
Version: 9.0 (1498)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: AddressBookSourceSync [8582]
User ID: 501
Date/Time: 2014-11-12 10:41:53.606 +0100
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: xxxxxxxxxxx
Sleep/Wake UUID: D2F329F3-E6B5-47FA-86DE-48454F8AB08F
Time Awake Since Boot: 54000 seconds
Time Since Wake: 590 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xffffffffff950e47
VM Regions Near 0xffffffffff950e47:
--> shared memory 00007ffffffd3000-00007ffffffd4000 [ 4K] r-x/r-x SM=SHM
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.AddressBook.framework 0x00007fff921c210e +[ABAddressBook _remotelySyncSourcesWithIdentifiers:usingService:] + 59
1 com.apple.AddressBookSourceSync 0x00000001074ebd0b 0x1074ea000 + 7435
2 com.apple.AddressBook.framework 0x00007fff92302054 __53-[ABSourceSyncPeriodicTaskScheduler runWithActivity:]_block_invoke + 48
3 libdispatch.dylib 0x00007fff8db02323 _dispatch_call_block_and_release + 12
4 libdispatch.dylib 0x00007fff8dafdc13 _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff8db09cbf _dispatch_main_queue_callback_4CF + 861
6 com.apple.CoreFoundation 0x00007fff95196c59 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
7 com.apple.CoreFoundation 0x00007fff951532ef __CFRunLoopRun + 2159
8 com.apple.CoreFoundation 0x00007fff95152838 CFRunLoopRunSpecific + 296
9 com.apple.Foundation 0x00007fff910f7ab9 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
10 com.apple.Foundation 0x00007fff9113e7ae -[NSRunLoop(NSRunLoop) runUntilDate:] + 108
11 com.apple.AddressBookSourceSync 0x00000001074ec144 0x1074ea000 + 8516
12 com.apple.AddressBookSourceSync 0x00000001074ec4fb 0x1074ea000 + 9467
13 libdyld.dylib 0x00007fff934865c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9087a22e kevent64 + 10
1 libdispatch.dylib 0x00007fff8db00a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff90879946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff984044a1 start_wqthread + 13
Thread 3:: Dispatch queue: NSOperationQueue 0x7f8643e3c300 :: NSOperation 0x7f8643cd60d0 (QOS: USER_INITIATED)
0 com.apple.coredav 0x00007fff8bc04588 -[CoreDAVTask initWithURL:] + 0
1 com.apple.AddressBook.CardDAVPlugin 0x000000010968b078 -[CDXController supportsRequestCompressionAtURL:withTimeout:error:] + 172
2 com.apple.AddressBook.CardDAVPlugin 0x000000010966dee7 -[CDXManager getPrincipalInfo:] + 1104
3 com.apple.AddressBook.CardDAVPlugin 0x000000010966e21d -[CDXManager getPrincipalInfoPropertyWithNameSpace:andName:error:] + 35
4 com.apple.AddressBook.CardDAVPlugin 0x000000010966e29c -[CDXManager getPrincipalURLString:] + 48
5 com.apple.AddressBook.CardDAVPlugin 0x000000010967cc99 -[PHXCardDAVSource doSyncWithServer:] + 2480
6 com.apple.AddressBook.CardDAVPlugin 0x0000000109680573 -[PHXCardDAVSource startSync] + 654
7 com.apple.CoreFoundation 0x00007fff9511c33c __invoking___ + 140
8 com.apple.CoreFoundation 0x00007fff9511c192 -[NSInvocation invoke] + 290
9 com.apple.Foundation 0x00007fff9113d559 -[NSInvocationOperation main] + 34
10 com.apple.Foundation 0x00007fff9109559c -[__NSOperationInternal _start:] + 653
11 com.apple.Foundation 0x00007fff910951a3 __NSOQSchedule_f + 184
12 libdispatch.dylib 0x00007fff8dafdc13 _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff8db01365 _dispatch_queue_drain + 1100
14 libdispatch.dylib 0x00007fff8db02ecc _dispatch_queue_invoke + 202
15 libdispatch.dylib 0x00007fff8db006b7 _dispatch_root_queue_drain + 463
16 libdispatch.dylib 0x00007fff8db0efe4 _dispatch_worker_thread3 + 91
17 libsystem_pthread.dylib 0x00007fff984066cb _pthread_wqthread + 729
18 libsystem_pthread.dylib 0x00007fff984044a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff90879946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff984044a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff90879946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff984044a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff90879946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff984044a1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007f8643d32eb0 rcx: 0x00000000000fc080 rdx: 0x0000000000095370
rdi: 0x00000001074fbe00 rsi: 0x00000001074fbe00 rbp: 0x00007fff58714c70 rsp: 0x00007fff58714c50
r8: 0x000000000000000d r9: 0x00007f8643d00000 r10: 0x000000000000000e r11: 0x00007f8643d00000
r12: 0x00007fff9287e001 r13: 0x00007fff58714d30 r14: 0x00000001074ef570 r15: 0x00007f8643e1dc50
rip: 0x00007fff921c210e rfl: 0x0000000000010206 cr2: 0xffffffffff950e47
Logical CPU: 2
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0x1074ea000 - 0x1074eefff com.apple.AddressBookSourceSync (9.0 - 1498) <426DD3E1-A3FD-3A19-B8F9-66AE058C5E7C> /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBook SourceSync.app/Contents/MacOS/AddressBookSourceSync
0x107529000 - 0x10752afff libLatin2Converter.dylib (64) <0556057B-8782-3E63-9A82-F3BDF4CB558E> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
0x109645000 - 0x109646fff com.apple.AddressBook.LocalSourceBundle (9.0 - 1498) <DB868358-DF07-30E8-8486-81EB314934A7> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x109657000 - 0x10965bff7 com.apple.DirectoryServicesSource (9.0 - 1498) <D64EBEF7-35CF-3357-8A40-362E924ABD58> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x109661000 - 0x109663fff com.apple.addressbook.POIPlugin (9.0 - 1498) <33728181-6E16-35F8-BCE1-6D0B0AAE7E44> /System/Library/Address Book Plug-Ins/POIPlugin.sourcebundle/Contents/MacOS/POIPlugin
0x109669000 - 0x1096b6ff3 com.apple.AddressBook.CardDAVPlugin (10.9 - 434) <18E3E345-BF5A-38B6-82EB-B79162A24C65> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x7fff65cc6000 - 0x7fff65cfc837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8b6e2000 - 0x7fff8b710fff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8b739000 - 0x7fff8b753ff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8b754000 - 0x7fff8b847ff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8b904000 - 0x7fff8b90cffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff8ba6c000 - 0x7fff8ba76fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff8ba77000 - 0x7fff8bab2fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8bab8000 - 0x7fff8bae0fff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
0x7fff8bb13000 - 0x7fff8bb15ff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff8bb16000 - 0x7fff8bb1dfff com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics
0x7fff8bb1e000 - 0x7fff8bb49ff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib
0x7fff8bb4a000 - 0x7fff8bb7cff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8bb7d000 - 0x7fff8bbadffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8bbae000 - 0x7fff8bbc8ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8bbc9000 - 0x7fff8bbe5ff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff8bbe6000 - 0x7fff8bbe8fff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8bbe9000 - 0x7fff8bc45fff com.apple.coredav (1.0.1 - 261) <6FDDD736-DF1C-3D2B-82D7-D6D15C67F269> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x7fff8bc4e000 - 0x7fff8bc57fff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8be08000 - 0x7fff8be0cfff com.apple.CommonPanels (1.2.6 - 96) <F9ECC8AF-D9CA-3350-AFB4-5113A9B789A5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8be1a000 - 0x7fff8be4aff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff8be4b000 - 0x7fff8be94ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8c8dc000 - 0x7fff8ca20ff7 com.apple.QTKit (7.7.3 - 2890) <6F6CD79F-CFBB-3FE4-82C6-47991346FB17> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8caa0000 - 0x7fff8caacff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8cbf6000 - 0x7fff8cc7ffff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8cc80000 - 0x7fff8cf2cfff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8cf93000 - 0x7fff8d295fff com.apple.HIToolbox (2.1.1 - 756) <9DD121B5-B7EB-3C43-8155-61A4417F8E9A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8d296000 - 0x7fff8d2a4ff7 com.apple.ToneLibrary (1.0 - 1) <3E6D130D-77B0-31E1-98E3-A6052AB09824> /System/Library/PrivateFrameworks/ToneLibrary.framework/Versions/A/ToneLibrary
0x7fff8d2a5000 - 0x7fff8d2beff7 com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8d556000 - 0x7fff8d92dfe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8d92e000 - 0x7fff8d949ff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff8d94a000 - 0x7fff8d94aff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff8d94b000 - 0x7fff8da72fff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8dafc000 - 0x7fff8db26ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff8db27000 - 0x7fff8db54fff com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8db5f000 - 0x7fff8db84ff7 libPng.dylib (1231) <2D5AC0EE-4056-3F76-97E7-BBD415F072B5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8db94000 - 0x7fff8db96fff libRadiance.dylib (1231) <746E9989-E89C-3027-A418-5F99CE131C93> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8db97000 - 0x7fff8dd25fff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8dd43000 - 0x7fff8ddc0fff com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8ddef000 - 0x7fff8de84ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8de85000 - 0x7fff8e0fffff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8e100000 - 0x7fff8e613ff3 com.apple.JavaScriptCore (10600 - 10600.1.17) <CE5255CC-E13F-3694-B6DD-5285356BFCC0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8e614000 - 0x7fff8e8fbffb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8e90a000 - 0x7fff8e9a9df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff8e9aa000 - 0x7fff8eb08ff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8eb7f000 - 0x7fff8eb8fff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff8eb90000 - 0x7fff8eb95fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8eb96000 - 0x7fff8eba0fff com.apple.KerberosHelper (4.0 - 1.0) <DA8D89D2-3185-3527-9E36-AA17F018B776> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x7fff8ebac000 - 0x7fff8ebd7fff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8ebe1000 - 0x7fff8ec55fff com.apple.ApplicationServices.ATS (360 - 375) <62828B40-231D-3F81-8067-1903143DCB6B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8ec56000 - 0x7fff8f2bdfff com.apple.VectorKit (1.0 - 992.4.8) <137172AC-EA3E-3AEE-9024-36AEF6298AC0> /System/Library/PrivateFrameworks/VectorKit.framework/Versions/A/VectorKit
0x7fff8f321000 - 0x7fff8f438fe7 libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8f7b1000 - 0x7fff8f7c2ff7 libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib
0x7fff8f7c3000 - 0x7fff8f7eefff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff8f7ef000 - 0x7fff8f7f9ff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8f7fa000 - 0x7fff8f800fff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
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0x7fff9377b000 - 0x7fff93798ffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
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0x7fff93842000 - 0x7fff9388fff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff93890000 - 0x7fff9389dfff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff9389e000 - 0x7fff940f5ff3 com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff940f6000 - 0x7fff940fbff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff9417a000 - 0x7fff941c6ff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x7fff941c7000 - 0x7fff946f0ff7 com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff946f1000 - 0x7fff947b4ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff947b5000 - 0x7fff94853fff com.apple.Metadata (10.7.0 - 916) <DA8A1D18-19FE-37B3-BE12-85C5B0A00736> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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0x7fff94947000 - 0x7fff94e33fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff94e34000 - 0x7fff94e4eff7 liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
0x7fff94eb0000 - 0x7fff94f1effb com.apple.Heimdal (4.0 - 2.0) <B852ACA1-4C64-3E2A-A9D3-6D4C80AD9429> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff95088000 - 0x7fff950c1fff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
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0x7fff971a3000 - 0x7fff97ce4fff com.apple.AppKit (6.9 - 1343.14) <1732C412-257B-340E-8863-B8162D4EB2E2> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff97ce5000 - 0x7fff97ce7ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff97d2a000 - 0x7fff97d35fff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff97d36000 - 0x7fff97d62fff libsandbox.1.dylib (358.1.1) <9A00BD06-579F-3EDF-9D4C-590DFE54B103> /usr/lib/libsandbox.1.dylib
0x7fff97d6e000 - 0x7fff97d89ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff97d8a000 - 0x7fff97e20ffb com.apple.CoreMedia (1.0 - 1562.19) <F79E0E9D-4ED1-3ED1-827A-C3C5377DB1D7> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
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0x7fff97f73000 - 0x7fff98082ffb com.apple.desktopservices (1.9 - 1.9) <6EDAC73F-C42C-3FF7-B67D-FCCA1CFC5405> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff98083000 - 0x7fff98088ff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff98089000 - 0x7fff98094ff7 libkxld.dylib (2782.1.97) <CB1A1B57-54BE-3573-AE0C-B90ED6BAEEE2> /usr/lib/system/libkxld.dylib
0x7fff98197000 - 0x7fff9819dff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff981d9000 - 0x7fff981f0ff7 libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x7fff98403000 - 0x7fff9840cfff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff9840d000 - 0x7fff9840dfff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff9840e000 - 0x7fff9842cff7 com.apple.addressbook.vCard (9.0 - 1498) <45C2138B-EA52-3576-8C5C-46637E648DF2> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff984ea000 - 0x7fff984eaff7 liblaunch.dylib (559.1.22) <8A988924-8BE7-35FE-BF7D-322E90EFE49E> /usr/lib/system/liblaunch.dylib
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0x7fff98ee1000 - 0x7fff98ee2fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff98f51000 - 0x7fff990bcff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff992fd000 - 0x7fff992fdfff com.apple.Accelerate (1.10 - Accelerate 1.10) <227E2491-1DDB-336F-BF83-773CECEC66F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff992fe000 - 0x7fff9933ffff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff99341000 - 0x7fff99370fff com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
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0x7fff993ba000 - 0x7fff993c0ff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff993c3000 - 0x7fff993ecffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x7fff993ed000 - 0x7fff995d2ff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff995d3000 - 0x7fff995d3fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff995d4000 - 0x7fff995d5fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff995d6000 - 0x7fff995e7ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
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0x7fff99726000 - 0x7fff99792fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff99793000 - 0x7fff99876fff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x7fff9996f000 - 0x7fff999b5ffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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0x7fff999ba000 - 0x7fff999ddfff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff99a49000 - 0x7fff99a6afff com.apple.framework.Apple80211 (10.0 - 1000.57.3) <F64EB1A1-57F3-3ABA-97D0-DB7C926FD07F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
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0x7fff99dd5000 - 0x7fff99e49ff3 com.apple.securityfoundation (6.0 - 55126) <E7FB7A4E-CB0B-37BA-ADD5-373B2A20A783> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff99e4a000 - 0x7fff9a1b5fff com.apple.VideoToolbox (1.0 - 1562.19) <C08228FE-FA1E-394C-98CB-2AFD8E566C3F> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff9a20c000 - 0x7fff9a25dff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <762E9358-A69A-3D63-8282-3B77FBE0147E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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0x7fff9aaeb000 - 0x7fff9aceeff3 com.apple.CFNetwork (720.0.9 - 720.0.9) <78EE1B88-394F-3BB8-93A6-E068990559EC> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 23869
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=222.6M resident=44.1M(20%) swapped_out_or_unallocated=178.5M(80%)
Writable regions: Total=61.1M written=2372K(4%) resident=4888K(8%) swapped_out=0K(0%) unallocated=56.3M(92%)
REGION TYPE VIRTUAL
=========== =======
CoreData Object IDs 4100K
Dispatch continuations 8192K
Foundation 4K
Kernel Alloc Once 8K
MALLOC 37.3M
MALLOC (admin) 32K
Memory Tag 251 52K
SQLite page cache 640K
STACK GUARD 56.0M
Stack 10.6M
VM_ALLOCATE 352K
__DATA 21.6M
__IMAGE 528K
__LINKEDIT 70.3M
__TEXT 152.3M
__UNICODE 544K
mapped file 22.6M
shared memory 4K
=========== =======
TOTAL 385.0M
Panic report:
Anonymous UUID: xxxxxxxx
Sun Oct 26 19:03:23 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff8005a1e80a): Kernel trap at 0xffffff800594c3a8, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000108f1d000, CR3: 0x0000000121176065, CR4: 0x00000000000626e0
RAX: 0xffffff80060d4a08, RBX: 0xffffff80060d49e8, RCX: 0xffbfff809894e000, RD -
10.6.8 Finder keeps crashing/hanging
Hi.
I'm running 10.6.8, Mac Pro Dual-Core Intel Xeon. (purchased June 2007)
Problems started about a month or so ago when my finder crashed a few times, and my external HD dismounted. This happened a few times, then my ex HD totally fried (corrupted)
Then my computer (sans ex HD) totally froze. Usually I would leave it on for days - and when I came to work one morning the screen saver had frozen.
I tried to hard restart, but the screen just loaded to grey - but I could move the curser.
I called my techie who went through diagnostics and eventually came up with the idea that it was a faulty video card, which was replaced, unfortunately with a faulty one! which created lines across the screen. (before I had NO visual probs on my screen) Yet another one was replaced but the finder keeps crashing.
It can be trying to empty the trash - and the trash progress bar just hangs - or the wheel of death comes up. I can still access my programmes but nothing on the desktop etc.
I have bought a new Ex HD and sometimes when I'm accessing it the finder will hang - or I'll get the wheel of death, having to hard restart each time.
I have sent my machine in to the techies and had a clean reinstall of the system - and got it back a few hours ago - and it's started again!
So far today (all within a few hours)
1. Freehand crashed on start - had to restart computer in order for it just to open.
2. I've noticed sometimes on restart I don't hear the chime.
3. Entourage crashed
4. Wheel of death on Finder - tried to relaunch but then said: Finder not found x2
5.Copying from ex HD and coping hanging - finder crashed - wouldn't realauch - had to hard restart
I have tried to delete the finder prefs and relaunch but that didn't seem to make a diff.
By the way - a few months ago - I got a brand new RAM installed and my external HD works fine on my laptop with no probs at all??
Please may someone help me or give me some advice on a solution - it would be really appreciated!
ThanksI will be phoning them first thing in the morning! Thank you.
Do you think it could have something to do with my extrenal HD? As the Finder freezes/hanging to happen majority when I have it mounted? But it seems to work fine on my MacPro Book with not a signal crash etc (touch wood!) Could it be the port o something? Sorry, clutching at straws
I've also got another internal drive installed for my Time Machine backup - but have never had a prob with that. -
All of a sudden, itunes 10.5.0.142 keeps restarting itself on Windows 7. I did not change any configuration settings on Windows. How can I disable this?
ThanksI should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows. -
N97 keeps restarting itself and turning itself off...
Hi everyone,
A few months ago I bought an N97 from England and I have some very annoying bugs and a few questions I’d like to ask.
First of all, the phone keeps restarting itself (it is now up to 5 times a day if not more!!!), and at night it even turns itself off (I mean I wake up in the morning and the phone is off).
The other bug is that I cannot exit applications through the “open apps” menu (which is accessed by long-pressing the menu button). When I try to exit an application through there the phone crashes.
I did hard reset, soft reset, formatted E drive (each of those several times btw) and none of this helped. I took it to the nokia care center (the only one in Israel BTW!) and they said that they’ve never heard of those problems and it shouldn’t happen, so they reinstalled my firmware. After that didn’t work, I came back to them and they tried reinstalling the firmware again (they thought something maybe went wrong last time) and that didn’t work either. So I gave them my phone and they had it for 2 weeks during which they tried solving the problem themselves (not sure If that’s true) and after they failed, they sent it to the nokia factory\manufacturer lab in Israel (or at least that’s what they told me). In the first few days everything seemed ok and the phone did not restart itself (that menu bug was still happening) but after less than a week the phone restarted itself again. So I called them and they said it’s probably a bug in the V20 software and they reported it to nokia head quarters in Finland (yeah right…). Anyways… the “restarting itself” bug frequency was decreased substantially for a while, but now it’s back to restarting itself several times a day and turning itself completely off at night (it even happened to me during the day once or twice already-which never happened before).
I’ve read that hundreds (if not thousands) of other N97 owners have those problems too but I couldn’t find a solution. Anyone have any ideas???
Now… during my search in different forums I searched the one in the nokia Israel website and I accidently came across a replay that said that the “exit an app through the open app menu” bug only happens when the phone language is set to Hebrew! And guess what?! HES RIGHT! I changed the language of my phone to English and I have successfully exited the music player through the “open app” menu without the phone crashing! WHAT THE FU** IS GOING ON?! As I said, I’ve came across many other users who have this bug and they obviously don’t have Hebrew on their phone. How does that make any sense?!. Although I have no problem with English I’m more comfortable with my phone language being set to Hebrew since I got used to the buttons locations and now they are all “backwards” which is really annoying! (for example just now I wanted to put a call on loudspeaker but hung up because the 2 buttons have now switched sides).
Anybody knows anything about those bugs and\or how to fix them?!
Now… I would like to ask something:
I’ve noticed that my C drive only has 35MB of free memory. So I went into “memory details” and I see that 12MB is taken by “SIS applications” and 25MB (!!!) is taken by “other files”. I should mention that I put all my files and install all my apps on the E drive when given the choice (only apps from ovi store don’t give you that choice).
Is there any way I can see which applications and files (if it’s even possible for individual files) are installed on C so I can delete some of them? When I go to “phone memory” through “file manager” and I manually open all the folders there (games, images, installed files, nokia, other, sound files and all those), they are all empty. I mean I have a few files on C but they are some sort of text files and they weigh pretty much nothing… most of the folders are completely empty (some have 1 or 2 of those text files). Please help me!
Since I’m already posting this message, anybody knows anything about V21?! Ive read about some update that’s coming out on the 28th, but when I asked nokia care about V21 they said they don’t know anything about it. Anybody has any information regarding V21?
Thank you!1. Did this start shortly after you installed a particular application?
-no. in fact, just to make sure, after the nokia people re-installed my firmware (which deleted everything from the C drive) i formatted the E drive and did not install anything to see if it still happens. sure enough after 2 days, the phone restarted.
2. Did this start after a firmware update?
-yes. it never happened before the V20 version. (or at least i havent noticed that it happened).
3. Have you tried reinstalling the firmware through Ovi/PC suite?
-this is how i installed it the first time. altough everyone says its bad and you shouldnt do it and you should go to the nokia center and they will do it for you.
about this... i dont understand why nokia is giving us a tool to update our software for free... but then say "you shouldnt use that tool. go to your nokia care center and they will do it for you" which wastes valuable time and money (not surprisngly... my warrenty doesnt apply in Israel so i have to pay for that kind of stuff). nokia is the biggest cellphone company in the WORLD! why cant they give an international warrenty?!
*any idea why the "exit an app through open app menu" bug is only happening when the phone language is set to hebrew?! i mean thats very bizzare...
*so the update on the 28th is not the full V21 i understand...? will it atleast fix the self restarting and self turning off problem?! i mean i can handle not exiting an app through the menu (unless an app gets stuck and then its just annoying because you cant close it). but i cannot have a phone which turns itself off and restarts itself... that is just ridiculous. -
Finder keeps crashing after Office 11 update
I just did the most recent MS Office 11 update and now finder keeps crashing. Here is the report:
Process:
Finder [497]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
com.apple.finder
Version:
10.9.3 (10.9.3)
Build Info:
Finder_FE-885003002000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [166]
Responsible:
Finder [497]
User ID:
501
Date/Time:
2014-07-02 10:52:43.477 -0400
OS Version:
Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 970A9FFC-8A3E-9C09-C26E-14ACE79C035F
Crashed Thread: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000053
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x53:
-->
__TEXT
0000000103f9b000-000000010446a000 [ 4924K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x000000010a6c7a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x000000010a6c6d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00000001090e6fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00000001090e65e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00000001090e5f25 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox
0x0000000106dd1a0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox
0x0000000106dd17b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox
0x0000000106dd15bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit
0x0000000107d9726e _DPSNextEvent + 1434
9 com.apple.AppKit
0x0000000107d968bb -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit
0x0000000107d8a9bc -[NSApplication run] + 553
11 com.apple.AppKit
0x0000000107d757a3 NSApplicationMain + 940
12 com.apple.finder
0x0000000103fa1770 0x103f9b000 + 26480
13 libdyld.dylib
0x000000010a52d5fd start + 1
Thread 1:
0 libsystem_kernel.dylib
0x000000010a6cbe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010a7e3f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010a7e6fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x000000010a6cc662 kevent64 + 10
1 libdispatch.dylib
0x000000010a4f7421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x000000010a4f7136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x000000010a6c7a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x000000010a6c6d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00000001090e6fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00000001090e65e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00000001090e5f25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x0000000107f3705e _NSEventThread + 144
6 libsystem_pthread.dylib
0x000000010a7e2899 _pthread_body + 138
7 libsystem_pthread.dylib
0x000000010a7e272a _pthread_start + 137
8 libsystem_pthread.dylib
0x000000010a7e6fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x000000010a6cbe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010a7e3f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010a7e6fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x000000010a6cbe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010a7e3f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010a7e6fb9 start_wqthread + 13
Thread 6 Crashed:
0 com.apple.imcore
0x0000000111077f9c 0x11106f000 + 36764
Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000053 rcx: 0x000000010a734000 rdx: 0x0000000000000053
rdi: 0x000000010a734000 rsi: 0x0000000105e51000 rbp: 0x000000010a735ff0 rsp: 0x000000010a735f78
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000105e51000
rip: 0x0000000111077f9c rfl: 0x0000000000010206 cr2: 0x0000000000000053
Logical CPU:
1
Error Code:
0x00000006
Trap Number:
14
Binary Images:
0x103f9b000 -
0x104469ff5 com.apple.finder (10.9.3 - 10.9.3) <904FF4B2-31A2-30F8-B606-784D38AF7232> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x1045a2000 -
0x1046d2ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x104755000 -
0x1047b8ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x1047f6000 -
0x104831fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x104847000 -
0x10484cfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x10485b000 -
0x1048c7fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x1048ff000 -
0x10492bff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x104958000 -
0x104a3cfff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x104b04000 -
0x104b4ffff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x104b93000 -
0x104d2fff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x104e0c000 -
0x104e1afff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x104e22000 -
0x104ee6ff7 com.apple.backup.framework (1.5.3 - 1.5.3) <088FEDED-BF5C-33F4-A51A-646C8149BDAA> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x104f6f000 -
0x104fc0fff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x104ffe000 -
0x1051b6ffb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
0x10525e000 -
0x105265fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x10526f000 -
0x1054d0fff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x10571f000 -
0x1057f0fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x1058a3000 -
0x105b2cfff com.apple.CommerceKit (1.2.0 - 232.9) <F7FE41AC-AEFE-39B9-892B-0CD486C8E442> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x105bc9000 -
0x105c1bff7 com.apple.Suggestions (3.0 - 137.1) <B7E5B685-C6A4-35DB-BA0A-8DBA2BF4ADF6> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x105c65000 -
0x105db9ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x105e52000 -
0x105f23ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <B26C8237-52E0-3E93-A2E2-147B57B3292E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x105f85000 -
0x105f86ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x105f90000 -
0x10601bfff libCoreStorage.dylib (380) <DE9B3F8C-045C-3010-9A25-C8CD72F1066B> /usr/lib/libCoreStorage.dylib
0x106046000 -
0x10608cfff com.apple.DiskManagement (6.1 - 744.1) <3DD4CD10-4476-334C-8C4B-991A85AAC272> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x1060b3000 -
0x1060bdff7 libcsfde.dylib (380) <A5CF6F85-0537-399F-968B-1536B1235E65> /usr/lib/libcsfde.dylib
0x1060cf000 -
0x106110fff com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x106965000 -
0x106993ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x1069c4000 -
0x1069c7fff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x1069d2000 -
0x1069defff com.apple.Collaboration (71 - 71) <0CD617F3-354C-3FEF-A966-C2553B7662EE> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
0x1069f5000 -
0x106c4fffd com.apple.security (7.0 - 55471.14.4) <1D5DA20E-DB48-3E1D-9BF5-BAA694192B25> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x106d99000 -
0x106d99fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x106da3000 -
0x10704dff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x1071aa000 -
0x1071b7fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x1071cf000 -
0x1074cdfff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10770c000 -
0x1078b9f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x1078dc000 -
0x10792efff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x10798f000 -
0x107990ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x107997000 -
0x107a59ff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x107ac7000 -
0x107c62ff8 com.apple.CFNetwork (673.3 - 673.3) <4375B7CB-34B6-3A26-99AC-2D2404AD9C9B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x107d6b000 -
0x107d6bfff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x107d73000 -
0x1088e9ff7 com.apple.AppKit (6.9 - 1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x109076000 -
0x10925bfff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1093d4000 -
0x1094daff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x109549000 -
0x109549fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10954d000 -
0x1095c0fff com.apple.securityfoundation (6.0 - 55122.1) <D5AA4461-7406-3054-875D-0EDA3A6030EA> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x109600000 -
0x109f1ff43 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3A1952C7-1D67-3DEC-A5AB-5399FF4F2A92> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x10a04c000 -
0x10a05cfff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x10a069000 -
0x10a082ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x10a09b000 -
0x10a0a6ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x10a0b4000 -
0x10a0e4fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x10a112000 -
0x10a181ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x10a1ae000 -
0x10a237fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x10a283000 -
0x10a2c8ff6 com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x10a2fb000 -
0x10a30aff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x10a319000 -
0x10a366ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x10a397000 -
0x10a3d0ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x10a3f2000 -
0x10a3fbfff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x10a412000 -
0x10a423ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x10a42b000 -
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0x1106a9fff com.apple.SoftwareUpdate.framework (6 - 574.5) <52C7384D-68E4-369C-88D7-142A86147FA8> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
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0x110737fff com.apple.DistributionKit (700 - 846) <13B5FB63-634A-342D-A508-FCC13A2236A5> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKitPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
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