Finder, Mail, Safari gone haywire - ripping my last hairs out!

Ever since I installed Leopard on my dual 2.0 G5 (early 2005 model), the Dock, Mail, and to some extent Safari have gone nuts. With no discernible pattern, every once in a while, when I click on Mail in the Dock, all I get is a Finder window showing my Applications folder with Mail. If I launch it from that Finder window (which it sometimes will do, other times not) Mail then acts very strange, automatically opening a new email message (that I can't get rid of without force quitting), and not allowing me to get into my mailboxes. It doesn't "freeze", but it might as well. All I can do is restart the machine.
When the above happens in Dock, Safari then sometimes goes nuts as well. When I click on a menu bar bookmark, a new tab opens, but Safari doesn't function properly. It just keeps opening new tabs.
Additionally sometimes, again with no discernible pattern, no matter what (anywhere on my desktop) I try to click, I get a little window with "options" that won't let me do anything (I have to restart).
I've had to restart my machine more times since I installed Leopard two weeks ago than I have for the entire time I've owned it. So far I'm way less than impressed with Leopard's functionality, and I'm having flashbacks to the six weeks (or more) I spent trying to get my trusty old Apple II functional when I "upgraded" from System 6 to System 7 all those years ago. I still have grey hairs and wrinkles from that fiasco.
Please, please, please tell me I'm not the only one that this is happening to, and that there's an easy fix.
I really don't want to call Apple, since the people in Bangalore don't have a clue (all they can do is read from their scripted flow chart).
I'm pulling what's left of my hair out here...
Thanks for any help!
Butch

Hi Noel, you are welcome;~[)
I went to Activity Monitor and quit this in my user directory, but there is another process called "Norton Privary Con" in root which won't close, even if I enter the administrator password.
Will this disappear if I uninstall this app?
PS Don't mean to sound dim, but how exactly do I uninstall it?!?
You do not sound dense; ) it is not a fun group of products to unistall
did the software come with an unistaller ? They generally do not work,
generous of them, eh?
The process should halt, it just goes to show just how top dog it is running
in Root, is this a process you saw in the Activity monitor ?
Perhaps you should post a question in the Unix forumrequesting if there is a command to halt it's process with sudo, using Terminal.
In the meanwhile It maybe best to continue searching for an uinstaller for your product expressly Symantec Norton Privacy Control 2.0.4
Go to their site and see if you can find an unistaller, I will continue to look as well.
Here is a link to Uninstall NOrton.
However it may leave behind some files.* depending on which Norton you have installed.
Download and run Cocktail in "Interface" > "Finder" choose
to see "invisibles". Or use OnyX
After the unistall.
Look for files like these on the top level of your hard drive:
/Norton FS Volume 2
/NAV Mac 800QS File
/Norton FS Data 808K
/Norton FS Volume
/Norton FS Index
Find those files drag them (not command-delete) to
the trash and empty it.
Know that uninstalling NOrton can cause Kernel panics it was true for
my machine others, including a user here in Safari very recently.
At least you will know what the origin is.
Regards,
Eme

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    1 com.apple.WebCore 0x905fa28c WebCore::KURL::decode_string(WebCore::DeprecatedString const&, WebCore::TextEncoding const&) + 812
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    7 com.apple.WebCore 0x907c4158 WebCore::DocLoader::requestResource(WebCore::CachedResource::Type, WebCore::String const&, WebCore::String const*, bool, bool) + 488
    8 com.apple.WebCore 0x907d5a3c WebCore::DocLoader::requestCSSStyleSheet(WebCore::String const&, WebCore::String const&, bool) + 44
    9 com.apple.WebCore 0x90b7cb88 WebCore::UserStyleSheetLoader::UserStyleSheetLoader(***::PassRefPtr<WebCore::Do cument>, WebCore::String const&) + 104
    10 com.apple.WebCore 0x90a198e8 WebCore::Frame::setUserStyleSheetLocation(WebCore::KURL const&) + 152
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    13 com.apple.WebCore 0x90601930 WebCore::FrameLoader::setEncoding(WebCore::String const&, bool) + 48
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    3 com.apple.Foundation 0x948f7344 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 280
    4 com.apple.Foundation 0x948a04f4 _NSThread__main_ + 1004
    5 libSystem.B.dylib 0x933c7b98 pthreadstart + 316
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    0 libSystem.B.dylib 0x93385978 machmsgtrap + 8
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    6 com.apple.MessageFramework 0x00387a90 -[Connection connectAndSetSecurityLayerUsingAccount:] + 204
    7 com.apple.MessageFramework 0x0045a9a4 -[Connection connectUsingAccount:] + 84
    8 com.apple.MessageFramework 0x003871ac -[IMAPAccount _connectAndAuthenticate:] + 276
    9 com.apple.MessageFramework 0x00385c8c -[IMAPAccount _recoverFromConnectionlessState] + 152
    10 com.apple.MessageFramework 0x00385958 -[IMAPAccount _getPotentialGatewayForMailbox:options:createdNewConnection:needsSelect:] + 160
    11 com.apple.MessageFramework 0x00385674 -[IMAPAccount _gatewayForMailboxUid:name:options:] + 208
    12 com.apple.MessageFramework 0x003852e8 -[LibraryIMAPStore _gatewayCreateIfNeeded:options:] + 168
    13 com.apple.MessageFramework 0x0038141c -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:withOptions:] + 116
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    15 com.apple.MessageFramework 0x003ca2b4 -[ToDoReconciler(Internal) _triggerAgentsForPhase] + 660
    16 com.apple.MessageFramework 0x003c9e38 -[ToDoReconciler requestReconciliation:] + 788
    17 com.apple.CoreFoundation 0x902c5ba8 _invoking__ + 168
    18 com.apple.CoreFoundation 0x902c5434 -[NSInvocation invoke] + 128
    19 com.apple.MessageFramework 0x00452d0c -[MonitoredInvocation invoke] + 392
    20 com.apple.MessageFramework 0x0045293c -[InvocationQueue _drainQueue] + 656
    21 com.apple.Foundation 0x948a04f4 _NSThread__main_ + 1004
    22 libSystem.B.dylib 0x933c7b98 pthreadstart + 316
    Thread 11:
    0 libSystem.B.dylib 0x933859f8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x933c8e3c pthread_condwait + 1320
    2 ...apple.AddressBook.framework 0x9174a5b8 -[ABRemoteImageLoader workLoop] + 184
    3 com.apple.Foundation 0x948a04f4 _NSThread__main_ + 1004
    4 libSystem.B.dylib 0x933c7b98 pthreadstart + 316
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    3 com.apple.Foundation 0x948ce130 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 168
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    5 com.apple.MessageFramework 0x003894a4 +[_NSSocket _runIOThread] + 88
    6 com.apple.Foundation 0x948a04f4 _NSThread__main_ + 1004
    7 libSystem.B.dylib 0x933c7b98 pthreadstart + 316
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    0x1000 - 0x264fff com.apple.mail 3.2 (919) <161fe7d383a023b5b09b69523de6fac6> /Applications/Mail.app/Contents/MacOS/Mail
    0x2cc000 - 0x334fff com.apple.iLifeMediaBrowser 1.0.5 (205.0.2) <4b60ff8df520b0d8ca383547d07cd2bb> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
    0x371000 - 0x59ffff com.apple.MessageFramework 3.2 (919.2) <5a269eed09c195c78645f54883a81486> /System/Library/Frameworks/Message.framework/Versions/B/Message
    0x6df000 - 0x6e1fff com.apple.ExceptionHandling 1.5 (10) /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
    0x6e7000 - 0x70dfff com.apple.speech.LatentSemanticMappingFramework 2.6.4 (2.6.4) <3abfafbb3982f8c148b49a9c3b35b1f9> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
    0x4a6c000 - 0x4b55ffb com.apple.RawCamera.bundle 2.0.4 (2.0.4) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x4dd1000 - 0x4dd2ffc liblangid.dylib ??? (???) <5f078ac1f623f5ce432ea53fc29338c0> /usr/lib/liblangid.dylib
    0x5fcf000 - 0x5fd5fff libCGXCoreImage.A.dylib ??? (???) <4e1cd099b993b5ad9637cd0435a3a182> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x656b000 - 0x656dffd com.apple.textencoding.unicode 2.2 (2.2) <483d06bdf16bdbbad53efcea4fcfb688> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x8fe00000 - 0x8fe30b23 dyld 96.2 (???) <39109181acbf30fed542e6c9abcf1798> /usr/lib/dyld
    0x90003000 - 0x90012fff com.apple.DMNotification 1.1.0 (143) <c68dc3aa8e69dfea987ae8400ccaa929> /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
    0x90013000 - 0x9001bfff libbsm.dylib ??? (???) <c1fca3cbe3b1c21e9b31bc89b920f34c> /usr/lib/libbsm.dylib
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    0x94c24000 - 0x94cb3ffb com.apple.DesktopServices 1.4.5 (1.4.5) <b6bd34467a57cc899612152caac2a789> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x94d54000 - 0x94e68ffa com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x94e69000 - 0x94eaaffb libTIFF.dylib ??? (???) <0d0a3107d26786c3708e6a511d5acec9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x94eab000 - 0x94f26fff com.apple.SearchKit 1.2.0 (1.2.0) <1b448fbae02460eae76ee1c6883f45d6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x94f27000 - 0x954e1fff libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x954e2000 - 0x95569ffb com.apple.audio.CoreAudio 3.1.0 (3.1) <880a5a35ef1c5158271ee4b305b35626> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9556a000 - 0x95596fff com.apple.CoreMediaPrivate 1.4 (1.4) <9bd5fc8365eccf8c289eb3009fee3800> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
    0x9559a000 - 0x955a2ffb libCGATS.A.dylib ??? (???) <f08869e380cd4b55e14714fe723cbc66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x955a3000 - 0x955eeffb com.apple.Metadata 10.5.2 (398.7) <f0c3c28205af67a29a2ed728ee297648> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x955ef000 - 0x95631fff com.apple.quartzfilters 1.5.0 (1.5.0) <3f2dc01a646cd5b5ea55d510583ba4d5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
    0x95632000 - 0x956ecfff libcrypto.0.9.7.dylib ??? (???) <4ea3d7e9a1c28ac7b17ed80873fe6598> /usr/lib/libcrypto.0.9.7.dylib
    0x956ed000 - 0x95752ffb com.apple.ISSupport 1.6 (34) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
    0x95753000 - 0x957a9fff libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x957aa000 - 0x95806ffb com.apple.HIServices 1.7.0 (???) <48d200891cc9dd795ee547d526c6a45b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x95807000 - 0x95809ffd libRadiance.dylib ??? (???) <3d70fcb7557347829c96c9753074b3f1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x9580a000 - 0x95828fff com.apple.QuickLookFramework 1.1 (170.2) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
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    0x95f29000 - 0x95f54ff7 libauto.dylib ??? (???) <b3a3a4b0f09653bd6d58f1847922b533> /usr/lib/libauto.dylib
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    0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

    Well, I'm hoping this is a big enough issue that we will receive professional help from experienced folks in this discussion group. I'm not sure what else we can do but wait. I'm pretty good at keeping a Mac running smoothly, so it dumbfounds me that a security update could be so problematic. It has really wrecked havoc for me. I wish there was a way to email this post to experienced people within the discussion, but I'm not sure how to do that.

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    Is spotlight finished re-indexing?
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    I find Mail under Mavericks to be weird. Are others having this same/similar difficulty? "Upgraded" to Mavericks last week, after updating the firmware to my WD external HD.

    "Weird" needs further explanation.
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    Hello, my mail is gone and I can't find it anywhere. Its not in library and I have not configured Time Machine yet. Help please?!

    Use Find Any File, if the old messages might have been in a specific mailbox, to look for a file by the name of the mailbox to see if there are any larger versions of that mailbox.
    http://apps.tempel.org/FindAnyFile/
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    Open Mail's Preferences, and change the default email reader back to Mail

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    You need to reset the LaunchServices database.
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  • Why can't I get mail on my iPad , I can get it on my iPhone and it has just gone off in the last 3 days.

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    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
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    Server does not allow relaying email error, fix
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    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
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    How to delete ALL mail messages from iPhone/iPad in one step
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     Cheers, Tom

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    Since Mac OS X 10.4.x is Tiger, and the last version 10.4.11, other parts to
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    • Java for Mac OS X 10.4.x - release 7:
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    • Quicktime compatibility update 7.5.5:
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    And if your computer has iLife 08, there was an update in November
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    • iLife Support 8.3.1 - for iLife 08 shared components:
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    • Adobe Flash Player:
    http://get.adobe.com/flashplayer/
    • A few extra browsers can be handy:
    Mozilla Firefox - general page:
    http://www.mozilla.org/products/firefox/
    Camino browser home:
    http://caminobrowser.org/
    • Handy maintenance tool: (s)
    Titanium Software - OnyX: (runs free)
    http://www.titanium.free.fr/pgs/english.html
    AppleJack - Project page:
    http://applejack.sourceforge.net/
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    {All of this, and hopefully maintenance and updates
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    In any event...
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  • ITunes Gone Haywire: Playlists, Folders, Settings and more

    Hello all. Man...I really need some sage advice in a bad way. I've been trying my best to conquer this major iTunes problem of mine, but ultimately, I have just not been able to find a working solution to fix it. Even my efforts at pinpointing the source of my troubles have been in vain. I've finally become exasperated enough that I decided I be better off trying my luck here. Any help would be very much appreciated.
    THE PROBLEM(S): A couple months ago I was working on some music projects within iTunes, when something seemed to go awry, because it promptly started acting strangely, not like it normally did, and that's when I began to experience the problems. It had always run smoothly for me up until then, but it's been giving me major trouble ever since. Here's some of what's been going on:
    Playlists gone haywire: My entire stable of folders and playlists has seemingly gone mad, doing all sorts of unfortunate and crazy things. I routinely get new waves of unwanted playlists and folders appearing in my library--some are exact duplicates of playlists and folders that already existed in my library, while others bear the same or similar titles, but are deformed in one way or another. Moreover, I'll often get a bunch of very old playlists reappear--ones that I had long since deleted from my library. Other times I will find that a whole bunch of the lists and folders have suddenly disappeared again, or sometimes their location will change. The worst of all is when, as happened a few times, I just completed a bunch of changes and modifications to the library's folders and playlists, or I was working on a music project in some lists, and then suddenly it all disappears into thin air a short time later (after a reboot of iTunes, for instance).
    B) iTunes Library Files (itl, xml, genius, extras, and sentry): They refuse to nest in the main iTunes folder location they are supposed to reside in. Instead they insist on taking up residence in my Previous iTunes Libraries folder. I tried a few strategies I had come across here in the pages of the community, but none has worked to date.
    C) Unstable Preference Settings: At least a few times I've logged on to iTunes to find that my usual settings and preferences have completely changed, causing problems. Sometimes it will change my iTunes Media folder location in Edit>Preferences>Advanced to another location (like to my Previous iTunes Libraries folder location), thus creating a new hierarchy of media folders therein. Also, my settings in View keep changing back and forth, my sources in Edit>Preferences>General had changed on me one time, and more.
    MY CURRENT SETUP
    -My PC: Dell Inc. Inspiron 580, Microsoft Windows 7 x64 Home Premium Edition, Service Pack 1 (Build 7601)
    -iTunes 11.1.3.8
    Library Size: 335 GB, 24,734 files, 13,056 folders
    I'm an iTunes Match subscriber.
    Current iTunes Media folder location via Edit>Preferences>Advanced tab: C:/Users/Dowgiert/Music/iTunes/iTunes Media. Both "Keep iTunes Media folder organized" and "Copy files to iTunes Media folder when adding to library" are currently checked.
    Current folder path
    Titles iTunes has chosen for my library files it uses: iTunes Library 2013-10-25 Extras, iTunes Library 2013-10-25 Genius, iTunes Library 2013-10-25 (.itl), iTunes Library 2013-10-25 (.xml), sentinel *See screen shot below.
    Current location that iTunes uses for my library files (database .itl file, genius file, etc.) is: C:/Users/Dowgiert/Music/iTunes/Previous iTunes Libraries. The folder paths for these same files are: C:/Users/Dowgiert/My Music/iTunes/Previous iTunes Libraries.
    -I also have an iPad 2, and a couple other iPods (classic and Nano). None of these currently has the iTunes library in the desired state (thus ruling out importing from them).
    WHAT I'VE DONE SO FAR
    -Backed up my library with SyncToy 2.1 (x64)
    -I downloaded iTunes Folder Watch, however it doesn't seem to work until I fix the location of my .xml file.
    -I've tried countless other fixes, changes to my software and PC, etc., but I won't list them all here now. Feel free to ask me more.
    WHAT I'VE NOTICED
    -It seems like these unpleasant library changes are often more likely (but not always) to coincide with one of the following: an iTunes update; an iTunes Match update; a Genius update; an iTunes shutdown, followed by a later restart of the program.
    Again, thank you so much for any help. I'm really stuck. I have all sorts of other information at the ready, so feel free to ask if you have questions.
    Forest

    Hello again Mr. TuringTest2! Continued thanks for your help sir! I've long suspected that iTunes Match was partly responsible for my troubles, by the way. Let me update you on what's going on.
    New Steps I've Taken:
    -After your last response, I did the readings (thanks!), and then began by turning off my iTunes Match. From reading the post you provided on resetting iTunes Match, I got the impression that my order of operations should go as follows (please correct me if I'm wrong):
    1st) Disable iTunes Match. [Completed]
    2nd) Clean up my library [Started, but not completed*]
    3rd) Try the Shift+ start iTunes Match technique to try and successfully clear away any harmful entries that might be saved in my Apple iCloud/iMatch database. [Incomplete]
    4th) Restart iTunes and turn iTunes Match back on. Determine if the problems continue. [Incomplete]
    *UPDATE: STEP 2 INTERRUPTED
    I began clearing, moving, and modifying the playlists and folders that were the unwanted end-products of my recent troubles. I was making good progress cleaning up: Went from 258 playlists (regular) down to 200, and from 67 folders and subfolders down to 27. I hadn't yet deleted any of my 56 smart playlists, but did place them all into one folder (to organize them for later cutting).
    Then came the hiccup. I didn't know clicking the button seen below on my account page would automatically turn iTunes Match back on, but it did:
    Match ran it's usual 3-step process, and in just a few moments, undid the almost all of the aforementioned progress I had made. Of course, as it seems want to do, it added back a whole bunch of trash playlists and folders.
    I ran a couple of your scripts to assess the damage. They showed that just by this accidental restart of iTunes Match alone, my library ballooned from 200 reg playlists/56 smart lists/27 folders, all the way up to new totals of 264/64/47!
    When I returned to the problem today, first thing I did was turn iTunes Match off again. This resulted in dropping the totals to 235/63/47. I found that odd, so I did some more testing--turning Match on and off, each time recording the results. Here's all the recorded results in total numbers of regular playlists, smart playlists, and folder counts after each change:
    Off:     200/56/27
    On:     264/64/47
    Off:     235/63/47
    On:     285/64/48
    Off:     256/63/48
    On:     306/64/49
    Off:     277/63/49
    I ran your PlaylistToFile script each time after I turned iTunes Match off (it wouldn't run when I had Match on for some reason) and made copies of the results. I wanted to be able to see the specific changes being made each time, and to try and determine which specific playlists and folders were acting up. I you think taking a look at these results would be useful, I've copied them into a shared google document you can access at the following link:
    -https://docs.google.com/document/d/1ESzfCpcO14krXp5sTQdMke0CpFDF--gbwVxrGaNmbgw/ edit?usp=sharing
    I also noticed that iTunes started creating more backups of my library's database files within the Previous iTunes Libraries folder. Here's an image of the new ones:
    Also, it appears iTunes created new .itl and .xml files in my main iTunes folder (see below). Or at least that's what the "Date Created" info column says. What up with that? Also, I still have the Trash folder here that you told me to set up, and a couple new .tmp files have appeared. Here's how it looks:
    What do you think I should do tt2? If I had completed the four steps (outlined at top) without accidentally turning on Match before I all four were completed, would that have fixed the problem? Should I do something different, or in a different order? I'm all ears. Thank you so much for all your help!
    Eternally grateful,
    Forest

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