Finder not showing connected network drives in Devices section

I have a number of network drives on my LAN, some NAS drives, some other Macs and of course a Time Machine. Prior to updating to OSX 10.9.5 when I used finder to connect to one of these shares the name of the connected share used to appear in the Finder Sidebar - under the devices section. Now when I do this nothing appears, although I do get an icon on the desktop and I can still access the remote files.
I have set/reset all the finder view settings from the Preferences panel and also tried deleting the finder and sidebar preferences files without improvement. I do have "Path Finder" installed as well and this still works as normal.
I contacted Apple support and after a hour or so they promised to get an engineer to get back to me sometime this week.
Has anyone else seen this behaviour ?
If Apple don't come up with any ideas I will have to experiment with uninstalling other apps which might indirectly case it, like Path Finder and even Paragon NTFS drivers.
It's not a show stopper, but a rather annoying inconvenience.
Thanks in advance for any replies
Dave

Hello birdy.....,
Sorry to take so long responding. Major disaster! My whole wall bookcase just tumbled, and I'm still working at excavating the family (of Macs).
Your card should work. I've used the Acard cards by the dozens without problem, though I've never used that particular 6860 card or set up a RAID ARRAY. Just checked, using a 6880 (RAID) though as a controller card and not as a RAID ARRAY, and found that my 2002 QS Mac would not see a standard hard drive(#2) running OSX (10.2) that had been formatted by the OSX install disk using the stock bus on the motherboard. It would, however, see a hard drive(#3) that had been formatted while connected to an ACARD controller card (6280). I'm guessing that an OSX installer disk is prepared to see and to deal with a SCSI drive, and that Disk Utility is not.
Check that.
Just removed the controller card formatted drive(#3) and re-installed the OSX(10.2) drive(#2); this time my 2002 QS saw it right away, both on the desktop and in disk utility. I guess it needed personal messenger service.
As I recall, I've seen that happen before using controller cards; as a result, I've always taken care to format a new hard drive by connecting it to a controller card if that is the way I intend to use it. Hard drives can be capricious, sometimes. At any rate, try formatting your hard drive(s) with an OSX installer disk (hoping you have one) while connected to the ACARD controller card - just click on erase (twice) and the drive formats automatically.
I'm a little mystified by reference to drivers; never installed any drivers, and always assumed none were needed.
Hope that helps. Check back and let me know.
Jon

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Hello birdy.....,
Sorry to take so long responding. Major disaster! My whole wall bookcase just tumbled, and I'm still working at excavating the family (of Macs).
Your card should work. I've used the Acard cards by the dozens without problem, though I've never used that particular 6860 card or set up a RAID ARRAY. Just checked, using a 6880 (RAID) though as a controller card and not as a RAID ARRAY, and found that my 2002 QS Mac would not see a standard hard drive(#2) running OSX (10.2) that had been formatted by the OSX install disk using the stock bus on the motherboard. It would, however, see a hard drive(#3) that had been formatted while connected to an ACARD controller card (6280). I'm guessing that an OSX installer disk is prepared to see and to deal with a SCSI drive, and that Disk Utility is not.
Check that.
Just removed the controller card formatted drive(#3) and re-installed the OSX(10.2) drive(#2); this time my 2002 QS saw it right away, both on the desktop and in disk utility. I guess it needed personal messenger service.
As I recall, I've seen that happen before using controller cards; as a result, I've always taken care to format a new hard drive by connecting it to a controller card if that is the way I intend to use it. Hard drives can be capricious, sometimes. At any rate, try formatting your hard drive(s) with an OSX installer disk (hoping you have one) while connected to the ACARD controller card - just click on erase (twice) and the drive formats automatically.
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Welcome to the Apple Support Communities!
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I can not map a network drive in window 8.1 via VPN

Dear sir / madam,
I face a big problem. My company use VPN Connection. After my company upgrade the window from Window 7 to Window8.1 , we find that we can not reconnect the network drive. please find the details below:
1. I success to map drive and then logout / switch user.
2. wait two /three hours
3. i find the drive is disconnected.
4. when I try to reconnect, window can not find again. then I try to use netstat
C:\Windows\system32>netstat
TCP 172.28.97.31:58206 test-server:http TIME_WAIT
Then, i try to use cmd
5 it show reconnect successful by net use command. However , I need waste many time and I can not find the drive in window.
if I restart window, i can reconnect it quickly and find the drive in window.
the server is window server 2008 r2 and located at difference site.
if the server and PC located at same site, it is no problem.
both the server and PC are joined in same domain.
it is dell server and Lenovo M82 PC
please help me to solve the problem
(window 7 also have this problem. However, i can click the drive and it can reconnect quictly.i cannot do this in window 8.1.......it loop again)
thanks

Hi,
Is there any error message throwed when you reconnect the mapped drive? Can you directly access the UNC path of the mapped drive? What VPN programs do you use? Please check if the VPN client connect correctly.
You could refer to the thread below to check if the AD account is restricted by VPN.
Can't access mapped drives through VPN when away from office
http://social.technet.microsoft.com/Forums/windows/en-US/a0ca41aa-08b8-4e46-a314-ffb7e401bd7a/cant-access-mapped-drives-through-vpn-when-away-from-office?forum=w7itpronetworking
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I can not map a network drive in window 8.1 under VPN

Dear sir / madam,
I face a big problem. My company use VPN Connection. After my company upgrade the window from Window 7 to Window8.1 , we find that we can not reconnect the network drive. please find the details below:
1. I success to map drive and then logout / switch user.
2. wait two /three hours
3. i find the drive is disconnected.
4. when I try to reconnect, window can not find again. then I try to use netstat
C:\Windows\system32>netstat
TCP 172.28.97.31:58206 test-server:http TIME_WAIT
Then, i try to use cmd , net use /delete and then try to reconnect test-server
5 it show reconnect successful by net use command. However , I need waste many time and I can not find the drive in window.
if I restart window, i can reconnect it quickly and find the drive in window.
the server are window server 2008 r2 and server 2012, they located at difference site.
if the server and PC located at same site, it is no problem.
both the server and PC are joined in same domain.
it is dell server and Lenovo M82 PC( Intel Lan 82579LM/V Driver)
please help me to solve the problem
(window 7 also have this problem. However, i can click the drive and it can reconnect quictly.i cannot do this in window 8.1.......it loop again)
thanks

Hi,
How did you map the network drive? Manually via GUI? Command? GPP? If you're using one of the above solutions, then try other solutions as a alternative way to check the result.
According to your description, If Windows remains unable to reconnect mapped Network Drive at login, then I would suggest you created a batch file with net use command, use it as an logon script, this provides an alternate way to reconnect drives on
a re-logon.
example
@echo off
net use * /delete /yes
net use x: \\server_name\shared_directory_name
You can find detailed information in the following link
https://helpdesk.egnyte.com/hc/en-us/articles/201638304-Mapping-a-drive-using-a-net-use-command-and-logon-scripts-for-domain-users
http://technet.microsoft.com/en-us/library/bb490717.aspx
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

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I had a similar issue as you did -- for a few weeks now I've been suffering through agonizingly slow Contacts performance.
The way I resolved it was:
1) Quit Contacts
2) Go to system preferences and go into iCloud, then uncheck contacts -- choosing to delete from mac.
3) Go into system preferences and to Internet Accounts and again uncheck contacts under any of the accounts it's enabled on (gmail, yahoo, etc).
4) Go to your user's library folder (easiest way is to open a finder window, hold down the option key on the keyboard and from the Go menu, select Library).
5) Delete anything referring to Address book or com.apple.address book....   -- check these folders in particular:
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6) Restart your computer
7) Go back into System preferences and enable contacts from wherever you want (iCloud, etc.)
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Could not reconnect all network drives

I have several drives mapped on different Windows 7 boxes in my office. Just about every time I boot up one of these systems I receive the message "Could not reconnect all network drives" in the system tray.
I should note that merely clicking the drive inside Windows Explorer will restore the connection. I store the server logon credentials in Control Panel / Credential Manager then just map the network paths to drive letters. I'm pretty sure the
problem doesn't stem from any credentials type of problem though, because I have the exact same situation when connecting to only open shares. I have noticed that a couple applications will restore the connection themselves when trying to access information
on a share. Most applications however will give an error and time out trying to access the shares unless I go and manually click each drive letter in Explorer. For instance if I place Firefox bookmarks on a share and open Firefox, Firefox will
display no bookmarks until I click the drive in Explorer and reopen Firefox.
One thing I can do to fix the problem is hard code my IP address. I never receive the message if a computer has fixed IP address. My router hands out IPs on the LAN dynamically, so I switch it to another router and tried a using a Linux based dhcp-server
as well. Neither fixed the problem.
I'm a long time user of batch files and realize I could place use one as a band aid for this issue, but I don't want to go that route.

Hello marstech,
According to the research, the mapped drive lost issue may be caused by the several possible reasons:
Possible reason1. The problematic client doesn't reconnect to the target share at logon.
Please follow the steps to re-configure the mapped driver on the client and then check if the issue will re-occur.
Steps:
a. Open "My Computer"
b. Click on "Tools" and then select "Map Network Driver"
c. input the \\ipaddressofserver\sharename to give the path of the share
d. Check "Reconnect at logon"
e. Drive gets mapped
f. Double click on the drive to check.
Possible Reason 2. Antivirus software or Windows Firewall may block the SMB protocol on clients.
Please check if there is any Antivirus software and the Windows Firewall is enabled on the problematic client. If so, please disable them to check if the issue can be resolved.
Possible Reason3. Fast Logon Optimization is enabled on the clients.
The fast logon feature may affect the display and drive letter assignment of a mapped network drive. As a result, the drive may have been mapped; however, the user on client cannot see it in Windows Explorer. He may recognize it as a failed network drive mapping.
This is the reason why we usually suggest you to disable fast logon on the clients via a GPO, and please check if the mapped network drive will be occur under this circumstance.
Please also configure the following group policy setting to disable Fast Logon Optimization to see if the issue still exists on the problematic clients.
Computer Configuration\Administrative Templates\System\Logon\Always wait for the network at computer startup and logon
When this policy is enabled, a Windows XP client behaves in the same manner as a Windows 2000 client at both system startup and at user logon.
Please note: As this is a computer configuration, please run "Gpupdate /force" and then reboot the problematic clients to make it take into effect.
For more information about Fast Logon Optimization feature, please check the following KB article.
305293 Description of the Windows XP Professional Fast Logon Optimization feature
http://support.microsoft.com/?id=305293
831998 Mapped network drive shows no drive letter or will not allow you to create new long-named files or folders
http://support.microsoft.com/kb/831998
297684 Mapped Drive Connection to Network Share May Be Lost
http://support.microsoft.com/kb/297684
If the issue still exists on the problematic clients, please also try adding the following registry subkey on the problematic client to check it works.
Steps:
a. Click Start, click Run, type REGEDIT, and then click OK.
b. Locate and click the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache
c. Click Edit, point to New, and then click DWORD Value.
d. Type SilentForcedAutoReconnect , and then press ENTER to name the value.
e. Double-click SilentForcedAutoReconnect .
f. In the Value data box, type 1, and then click OK.
Please feel free to let me know if you have any concen.
Hope the information can be helpful for you.
Thanks and Regards
Scorpio_Milo
MCTS: Windows Vista | Exchange Server 2007
MCITP: Enterprise Support Technician
MCITP: Server & Enterprise Administrator
Microsoft Infrastructure Consultant
Enterprise Service: Solution Architect
Microsoft Storage Team - File Cabinet Blog
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Workstation not mapping any network drives

Im having an issue with different workstation not mapping any network drives. The issue to would seem totally random. Each time is over a wired connection. I havent been able to find a TID about this. The issue also just seems to have started, however no changes have been made to any of the workstations Ive seen this on. The errors I get in the login script are below. The servers are all NetWare 6.5SP7. Suggestions?
LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 15 (8819).
LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 13 (8819).
LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 9 (8819).
LOGIN-LGNWNT32.DLL-918: This utility was unable to get connection information. Error code: 8801

Hi,
technomoney wrote:
>
> Im having an issue with different workstation not mapping any network
> drives. The issue to would seem totally random. Each time is over a
> wired connection. I havent been able to find a TID about this. The
> issue also just seems to have started, however no changes have been made
> to any of the workstations Ive seen this on. The errors I get in the
> login script are below. The servers are all NetWare 6.5SP7.
> Suggestions?
>
> > LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 15 (8819).
> > LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 13 (8819).
> > LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 9 (8819).
> > LOGIN-LGNWNT32.DLL-918: This utility was unable to get connection
> > information. Error code: 8801
Basic network connectivity issue. One known common culprit for this
error is a workstation firewall, but the raw symptom just means that
unexpected network connectivity problems occured.
CU,
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de

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