Finder not showing Satnav device

MyTomtom Satnav is connected and reading ok through the tomtom support app and starts the app up on connecting so def. recognising it but isnt showing in finder so i can explore/delete internal files on th device.
I have the preferences external disks ticked but its still not showing.  Any idea how I can show the internals of the satnav and access the files.
Thanks
Scott

Finder menu > View > Show Sidebar.
Does that help?
Sometimes I have to select it twice to get it to appear (Finder likes to ignore simple requests with no explanation ).
You may also be able to drag from the left edge to make it appear too, but that can also be hit or miss.

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