Finder quits on clicking HD or trying to access the desktop in a Window
I noticed that after installing 10.5.3 that double clicking the HD Icon caused the finder the quit (and restart). Also, the same thing would happen if I tried to access the desktop in a finder window (by clicking on it in the left pane). No big deal, I thought it would be fixed in 10.5.4. Nope, same problem. I tried Disk Utility both from the machine HD and from the Installation Disk. Nothing found wrong either way. To be safe I installed the 10.5.4 combo update, no help. Still nothing really to worry about. Then I noticed that a couple of folders had disappeared from my desktop (which I can see). I tried to use Time Machine to retrieve them. Much the same problem, If I try to access the desktop on Time Machine both Time Machine and the Finder quit. These folders are not all that important, but at this point I am getting worried. All help appreciated.
(This is on a 20" iMac G5)
Thanks for the excellent suggestion. It has taken me a long time to reply because, all though doing what you suggested almost worked, the failure was/is hard to "pin down.
So it worked, as long as I kept all windows in Icon view. If I changed any windows to List View that eventually caused the problem to reoccur. If you have changed some of the windows to List View,then (double) click on the Hard Drive, the finder quits and then activates again showing the preferences finder window in List View". If you change the preferences window to Icon View than all is "good" again. Now you can open the HD without the finder quiting and it is displayed in Icon View. From that window you can now use the left pane to get the desktop in a finder window in Icons. Now, and only in Icon View, you can get Time Machine to work and doing so I was able to recover the two folders I had lost (and three photos from the desktop I did not realize that I had lost).
I also created another administrator user and after signing on there I found much the same strange behavior with one additional wrinkle. The wrinkle was that although you could open the HD in Icon View, if you changed to List View, nothing was there.
So in summary, I can do what I need but the machine is still a little "screwy." If you have any further suggestions I will certainly try them.
Carl
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Hi, this morning on my Mac mini, Finder didn't start and this message appeared on the Desktop:
Finder quit unexpectedly while using the DesktopServicePriv plug-in
and the following problem details and system configuration -
Process:
Finder [258]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
Finder
Version:
10.9.4 (10.9.4)
Code Type:
X86-64 (Native)
Parent Process: launchd [243]
Responsible:
Finder [258]
User ID:
501
PlugIn Path:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Deskt opServicesPriv
PlugIn Identifier: com.apple.desktopservices
PlugIn Version:
1.8.3 (1.8.3)
Date/Time:
2014-10-21 08:38:03.483 -0400
OS Version:
Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 8F3DE107-0825-931D-E5D1-A1EB822E4735
Crashed Thread: 3 Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)
Exception Codes: 0x0000000000000032, 0x0000000106be90bc
kernel messages:
VM Regions Near 0x106be90bc:
Kernel Alloc Once
0000000106bc6000-0000000106bc7000 [
4K] rw-/rwx SM=PRV
--> __TEXT
0000000106bc7000-0000000106cf8000 [ 1220K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
__DATA
0000000106cf8000-0000000106d01000 [ 36K] rw-/rwx SM=PRV /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x000000010cd09a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x000000010cd08d18 mach_msg + 64
2 com.apple.CoreServices.CarbonCore 0x000000010cf71e15 f2d_register_rpc + 325
3 com.apple.CoreServices.CarbonCore 0x000000010cf71bb0 register_with_server + 869
4 com.apple.CoreServices.CarbonCore 0x000000010cf7169c FSEventStreamStart + 260
5 com.apple.desktopservices
0x0000000106bd619b CreateFSEventStreamForPath(__CFString const*, void (*)(__FSEventStream const*, void*, unsigned long, void*, unsigned int const*, unsigned long long const*), __CFArray const*) + 151
6 com.apple.desktopservices
0x0000000106bd5fd5 TBusyFolders::StartObservingDirectory(TUString const&, bool) + 203
7 com.apple.desktopservices
0x0000000106bd5e40 TSystemNotificationTask::TSystemNotificationTask() + 242
8 com.apple.desktopservices
0x0000000106bd5b1b TSystemNotificationTask::MakeSystemNotificationTask() + 63
9 com.apple.desktopservices
0x0000000106bc9608 NodeContextOpen + 42
10 com.apple.finder
0x00000001065c88c3 0x1065c0000 + 35011
11 com.apple.finder
0x00000001065c683c 0x1065c0000 + 26684
12 com.apple.finder
0x00000001065c671d 0x1065c0000 + 26397
13 libdyld.dylib
0x000000010cb615fd start + 1
Thread 1:
0 libsystem_kernel.dylib
0x000000010cd0de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010ce23f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010ce26fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x000000010cd0e662 kevent64 + 10
1 libdispatch.dylib
0x000000010cb28421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x000000010cb28136 _dispatch_mgr_thread + 52
Thread 3 Crashed:: Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
0 com.apple.desktopservices
0x0000000106be90bc TPropertyReference::AsSInt32(int&) const + 0
1 com.apple.desktopservices
0x0000000106bd6e21 TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 1017
2 com.apple.desktopservices
0x0000000106bd6961 ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke_2 + 84
3 com.apple.desktopservices
0x0000000106bd68b1 ExceptionSafeBlock(void () block_pointer) + 12
4 com.apple.desktopservices
0x0000000106bd689f ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke + 91
5 libdispatch.dylib
0x000000010cb291bb _dispatch_call_block_and_release + 12
6 libdispatch.dylib
0x000000010cb2628d _dispatch_client_callout + 8
7 libdispatch.dylib
0x000000010cb28673 _dispatch_queue_drain + 451
8 libdispatch.dylib
0x000000010cb299c1 _dispatch_queue_invoke + 110
9 libdispatch.dylib
0x000000010cb27f87 _dispatch_root_queue_drain + 75
10 libdispatch.dylib
0x000000010cb29177 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib
0x000000010ce23ef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib
0x000000010ce26fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x000000010cd0de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010ce23f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010ce26fb9 start_wqthread + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x0000000106bd6e11 rbx: 0x0000000115bccd58 rcx: 0x0000000115bccd58 rdx: 0x0000000000000001
rdi: 0x00006080000a5248 rsi: 0x0000000115bcccc4 rbp: 0x0000000115bccce0 rsp: 0x0000000115bccca8
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x0000000115bccd88 r11: 0x0000000000000246
r12: 0x0000000106d002a0 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000115bccd58
rip: 0x0000000106be90bc rfl: 0x0000000000010206 cr2: 0x0000000106be90bc
Logical CPU:
1
Error Code:
0x00000014
Trap Number:
14
Binary Images:
0x1065c0000 -
0x106a8eff9 com.apple.finder (10.9.4 - 10.9.4) <1CEEB00A-B22D-34DA-ABDB-EC5419F308A4> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x106bc7000 -
0x106cf7ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x106d7b000 -
0x106ddeffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x106e1d000 -
0x106e58fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x106e71000 -
0x106e76fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x106e86000 -
0x106ef2fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x106f2c000 -
0x106f58ff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x106f86000 -
0x10706afff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x10712e000 -
0x107179fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x1071c1000 -
0x10735dff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x107435000 -
0x107443fff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x10744e000 -
0x107512ff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x10759a000 -
0x1075ebfff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x10762d000 -
0x1077e5ffb libicucore.A.dylib (511.34) <616A65D6-3F20-3EAB-8CA8-273AD890261C> /usr/lib/libicucore.A.dylib
0x10788b000 -
0x107892fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x10789c000 -
0x107afdfff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x107d49000 -
0x107e1afff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x107ed1000 -
0x10815afff com.apple.CommerceKit (1.2.0 - 232.11) <976C534B-C0F3-3C01-AB3D-E81B2EE9ADB1> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x1081f8000 -
0x10824aff7 com.apple.Suggestions (3.0 - 137.1) <B7E5B685-C6A4-35DB-BA0A-8DBA2BF4ADF6> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x108294000 -
0x1083e8ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x108482000 -
0x108553ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D85430A6-1410-3B5F-9D11-17E2440B786E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x1085b5000 -
0x1085b6ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x1085be000 -
0x108649fff libCoreStorage.dylib (380) <DE9B3F8C-045C-3010-9A25-C8CD72F1066B> /usr/lib/libCoreStorage.dylib
0x108675000 -
0x1086bbfff com.apple.DiskManagement (6.1 - 744.1) <3DD4CD10-4476-334C-8C4B-991A85AAC272> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x1086e3000 -
0x1086edff7 libcsfde.dylib (380) <A5CF6F85-0537-399F-968B-1536B1235E65> /usr/lib/libcsfde.dylib
0x1086fb000 -
0x10873cfff com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x108f93000 -
0x108fc1ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x108ff5000 -
0x108ff8fff com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x108fff000 -
0x10900bfff com.apple.Collaboration (71 - 71) <0CD617F3-354C-3FEF-A966-C2553B7662EE> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
0x109020000 -
0x10927aff9 com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x1093c7000 -
0x1093c7fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x1093cd000 -
0x109677ff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x1097d0000 -
0x1097ddfff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x1097f0000 -
0x109aeefff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x109d30000 -
0x109eddf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x109f00000 -
0x109f52fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x109fb4000 -
0x109fb5ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x109fc1000 -
0x10a083ff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x10a0f2000 -
0x10a28dff8 com.apple.CFNetwork (673.3 - 673.3) <4375B7CB-34B6-3A26-99AC-2D2404AD9C9B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x10a39a000 -
0x10a39afff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x10a3a1000 -
0x10af17ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x10b6a0000 -
0x10b885fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10b9fc000 -
0x10bb02ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x10bb71000 -
0x10bb71fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10bb78000 -
0x10bbebfff com.apple.securityfoundation (6.0 - 55122.3) <8575DF7A-EC79-3FCE-A737-7512363A5B12> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x10bc2e000 -
0x10c54e32b com.apple.CoreGraphics (1.600.0 - 599.25.10.1) <EC14B831-96BB-3A50-A451-E36BDC8F59FB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x10c67f000 -
0x10c68ffff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x10c69c000 -
0x10c6b5ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x10c6cf000 -
0x10c6daff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x10c6e7000 -
0x10c717fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x10c744000 -
0x10c7b3ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x10c7e5000 -
0x10c86efff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x10c8b6000 -
0x10c8fbff6 com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x10c934000 -
0x10c943ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x10c953000 -
0x10c9a0ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x10c9ce000 -
0x10ca07ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x10ca25000 -
0x10ca2efff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x10ca41000 -
0x10ca52ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x10ca5f000 -
0x10ca62ffc com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x10ca6c000 -
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0x10ca70000 -
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0x10f6daff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x10f6fd000 -
0x10f9ceff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x10fac5000 -
0x10fb18fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x10fb44000 -
0x10fb83fff libGLU.dylib (9.6.1) <AE032555-3E2F-3DBF-A26D-EA4576061605> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x10fb96000 -
0x10fb9effc libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x10fbab000 -
0x10fbb6fff libGL.dylib (9.6.1) <4B65BF9F-F34A-3CD1-94E8-DB26DAA0A59D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x10fbcd000 -
0x10fc0bff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x10fc1a000 -
0x10fc1cfff libCVMSPluginSupport.dylib (9.6.1) <FB37F4C4-1E84-3349-BB03-92CA0A5F6837> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x10fc23000 -
0x10fc26fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x10fc2f000 -
0x110062ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x110281000 -
0x11028bff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x11029d000 -
0x1102ebff7 com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x110309000 -
0x11038afff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x1103df000 -
0x110437ff7 com.apple.Symbolication (1.4 - 129.0.2) <B1F008C4-184D-36A2-922F-4A67A075D512> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x11047e000 -
0x1104adfff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x1104c9000 -
0x1104d2fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x1104e1000 -
0x110622fff com.apple.QTKit (7.7.3 - 2826.19) <E634E6EC-2C7A-3F86-997B-CFC5D9F89E6B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x11073b000 -
0x1107d6ff7 com.apple.PDFKit (2.9.2 - 2.9.2) <0CDC6467-9227-3D98-B4D4-660796AE9F6B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x110850000 -
0x110d73fff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x111095000 -
0x1110b9fff com.apple.quartzfilters (1.8.0 - 1.7.0) <39C08086-9866-372F-9420-81F5689149DF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x1110e8000 -
0x1110eeff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x1110fc000 -
0x11121efff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x111336000 -
0x11137ffff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x1113b2000 -
0x1116e8fff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x111798000 -
0x111be6fef com.apple.VideoToolbox (1.0 - 1273.54) <4699BB55-7387-3981-9217-869215F00CA9> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x111c45000 -
0x111c45fff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x111c4e000 -
0x111c64fff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x111c7d000 -
0x111cc9ffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x111cf3000 -
0x111d0affa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x111d20000 -
0x111e4ffef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x111e8e000 -
0x111ebdff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x111ecb000 -
0x111ed0ff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x111ee1000 -
0x111ee3fff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x111ee9000 -
0x1122c0fef com.apple.CoreAUC (6.25.00 - 6.25.00) <2D7DC96C-BA83-3220-A03F-C790D50A23D8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x1122d1000 -
0x1122eeff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x1122fe000 -
0x112306ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x11230e000 -
0x112375ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x1123a7000 -
0x112406fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x11244a000 -
0x112474ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x112484000 -
0x1124eafff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x11254f000 -
0x11259cfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <608D91BD-9D88-3FAB-9A06-24C1DAEA092D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x1125ae000 -
0x1125b8ff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x1125c8000 -
0x1125f2ff7 libsandbox.1.dylib (278.11.1) <D98EE9E5-BEB9-3396-924B-9CD100E81C41> /usr/lib/libsandbox.1.dylib
0x112600000 -
0x112613ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x11262c000 -
0x11262efff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x112637000 -
0x11263ffff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x112647000 -
0x11264bfff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x112656000 -
0x112659fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x112665000 -
0x112677fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x112698000 -
0x1126b0ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x1126c9000 -
0x1126caff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x1126cf000 -
0x1126d1ff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x1126dd000 -
0x112765ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-428Hi, this morning on my Mac mini, Finder didn't start and this message appeared on the Desktop:
Finder quit unexpectedly while using the DesktopServicePriv plug-in
and the following problem details and system configuration -
Process:
Finder [258]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
Finder
Version:
10.9.4 (10.9.4)
Code Type:
X86-64 (Native)
Parent Process: launchd [243]
Responsible:
Finder [258]
User ID:
501
PlugIn Path:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Deskt opServicesPriv
PlugIn Identifier: com.apple.desktopservices
PlugIn Version:
1.8.3 (1.8.3)
Date/Time:
2014-10-21 08:38:03.483 -0400
OS Version:
Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 8F3DE107-0825-931D-E5D1-A1EB822E4735
Crashed Thread: 3 Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)
Exception Codes: 0x0000000000000032, 0x0000000106be90bc
kernel messages:
VM Regions Near 0x106be90bc:
Kernel Alloc Once
0000000106bc6000-0000000106bc7000 [
4K] rw-/rwx SM=PRV
--> __TEXT
0000000106bc7000-0000000106cf8000 [ 1220K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
__DATA
0000000106cf8000-0000000106d01000 [ 36K] rw-/rwx SM=PRV /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x000000010cd09a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x000000010cd08d18 mach_msg + 64
2 com.apple.CoreServices.CarbonCore 0x000000010cf71e15 f2d_register_rpc + 325
3 com.apple.CoreServices.CarbonCore 0x000000010cf71bb0 register_with_server + 869
4 com.apple.CoreServices.CarbonCore 0x000000010cf7169c FSEventStreamStart + 260
5 com.apple.desktopservices
0x0000000106bd619b CreateFSEventStreamForPath(__CFString const*, void (*)(__FSEventStream const*, void*, unsigned long, void*, unsigned int const*, unsigned long long const*), __CFArray const*) + 151
6 com.apple.desktopservices
0x0000000106bd5fd5 TBusyFolders::StartObservingDirectory(TUString const&, bool) + 203
7 com.apple.desktopservices
0x0000000106bd5e40 TSystemNotificationTask::TSystemNotificationTask() + 242
8 com.apple.desktopservices
0x0000000106bd5b1b TSystemNotificationTask::MakeSystemNotificationTask() + 63
9 com.apple.desktopservices
0x0000000106bc9608 NodeContextOpen + 42
10 com.apple.finder
0x00000001065c88c3 0x1065c0000 + 35011
11 com.apple.finder
0x00000001065c683c 0x1065c0000 + 26684
12 com.apple.finder
0x00000001065c671d 0x1065c0000 + 26397
13 libdyld.dylib
0x000000010cb615fd start + 1
Thread 1:
0 libsystem_kernel.dylib
0x000000010cd0de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010ce23f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010ce26fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x000000010cd0e662 kevent64 + 10
1 libdispatch.dylib
0x000000010cb28421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x000000010cb28136 _dispatch_mgr_thread + 52
Thread 3 Crashed:: Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
0 com.apple.desktopservices
0x0000000106be90bc TPropertyReference::AsSInt32(int&) const + 0
1 com.apple.desktopservices
0x0000000106bd6e21 TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 1017
2 com.apple.desktopservices
0x0000000106bd6961 ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke_2 + 84
3 com.apple.desktopservices
0x0000000106bd68b1 ExceptionSafeBlock(void () block_pointer) + 12
4 com.apple.desktopservices
0x0000000106bd689f ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke + 91
5 libdispatch.dylib
0x000000010cb291bb _dispatch_call_block_and_release + 12
6 libdispatch.dylib
0x000000010cb2628d _dispatch_client_callout + 8
7 libdispatch.dylib
0x000000010cb28673 _dispatch_queue_drain + 451
8 libdispatch.dylib
0x000000010cb299c1 _dispatch_queue_invoke + 110
9 libdispatch.dylib
0x000000010cb27f87 _dispatch_root_queue_drain + 75
10 libdispatch.dylib
0x000000010cb29177 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib
0x000000010ce23ef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib
0x000000010ce26fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x000000010cd0de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x000000010ce23f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x000000010ce26fb9 start_wqthread + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x0000000106bd6e11 rbx: 0x0000000115bccd58 rcx: 0x0000000115bccd58 rdx: 0x0000000000000001
rdi: 0x00006080000a5248 rsi: 0x0000000115bcccc4 rbp: 0x0000000115bccce0 rsp: 0x0000000115bccca8
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x0000000115bccd88 r11: 0x0000000000000246
r12: 0x0000000106d002a0 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000115bccd58
rip: 0x0000000106be90bc rfl: 0x0000000000010206 cr2: 0x0000000106be90bc
Logical CPU:
1
Error Code:
0x00000014
Trap Number:
14
Binary Images:
0x1065c0000 -
0x106a8eff9 com.apple.finder (10.9.4 - 10.9.4) <1CEEB00A-B22D-34DA-ABDB-EC5419F308A4> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x106bc7000 -
0x106cf7ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x106d7b000 -
0x106ddeffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x106e1d000 -
0x106e58fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x106e71000 -
0x106e76fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x106e86000 -
0x106ef2fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x106f2c000 -
0x106f58ff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x106f86000 -
0x10706afff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x10712e000 -
0x107179fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x1071c1000 -
0x10735dff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x107435000 -
0x107443fff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x10744e000 -
0x107512ff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x10759a000 -
0x1075ebfff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x10762d000 -
0x1077e5ffb libicucore.A.dylib (511.34) <616A65D6-3F20-3EAB-8CA8-273AD890261C> /usr/lib/libicucore.A.dylib
0x10788b000 -
0x107892fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x10789c000 -
0x107afdfff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x107d49000 -
0x107e1afff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x107ed1000 -
0x10815afff com.apple.CommerceKit (1.2.0 - 232.11) <976C534B-C0F3-3C01-AB3D-E81B2EE9ADB1> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x1081f8000 -
0x10824aff7 com.apple.Suggestions (3.0 - 137.1) <B7E5B685-C6A4-35DB-BA0A-8DBA2BF4ADF6> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x108294000 -
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I am trying to access a webpage but it keeps saying I need a client certificate. Even after I click 'continue', I still cannot access the webpage.
https://etivity.sul.com.au/
It's to access my work rosters. -
I'm getting prompted to update adobe acrobat 9.5.5 which I have deleted. I am currently using 10.1.13. It is still asking me to update 9.5.5 (can't find anything using it) I have tried to cancel the update prompts for 9.5.5, but it only recognizes the 10.1.13 version. Suggestions? Am I missing something? It's driving me crazy!
Hi ncm72,
Could you please let me know what version of OS are you using.
Also, go to Control Panel/System Preferences in Windows/MAC and check whether Acrobat 9 is shown under installed programs list.
You might also try running Acrobat cleaner tool to remove all traces of previous versions of Acrobat:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then, install Acrobat X again from the link mentioned below:
Download Acrobat products | Standard, Pro | XI, X
Let me know if this works.
Regards,
Anubha -
1. Firefox Help
2. Search
Refine your search
Found 0 results for I have a lot of firefox downloads BUT can't find anything to click to see them - Where is the button that will show all Firefox downloads? in English in EnglishTools > Downloads or {Ctrl + J} will open the Downloads window
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The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?
Please perform a Factory Default Reset exactly as follows:
Pull the power plug from the back of the AirPort Extreme (AEBS)
Wait a minute
Hold in the reset button first and continue to hold it in for at least 7-8 more seconds while you simultaneously plug the power back in to the AEBS
Release the reset button after the 7-8 second hold period
Allow 30-45 seconds for the AEBS to restart
Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the AEBS
Open AirPort Utility to see if can now see the AEBS -
Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do not change. Am I doing something wrong?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Export PDF will not convert a pdf to MS Word. This failure has been going on for about a week. The error message is "An error occurred when trying to access the service." What can I do to get this working again?
Hi,
It seems it was working fine earlier.
Is this happening with all files?
You can try using different browser.
Regards,
Florence -
I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store
I have the same problem but the solution Wendyz99 did has not been successful for me. Part of the itunes store loads on the right side where the tabs for Quick Links and Top Charts are but the center section of the page is white. Also if I click on a song that is in the top chart area it will take me to the page but I'm not able to purchase the song or preview the song.
I feel I have tried all the solutions I can find on line and even had conversations with apple tech with no help.
I have down loaded the Autoruns program and in the winstock providers I have Bonjour and Microsoft Windows Live ID Namespace Provider. I have removed Windows Live and this still does not resolve the problem. I am at a complete loss. I am running windows 7, 32bit. Someone please help! -
"error while trying to access the service"
I am trying to convert a pdf file to an excel file. I get a completely unhelpful message that says "error while trying to access the service" .
What does this mean and how do i fix it?Hi sd433m,
Thank you for posting on the Adobe forums. If you are already subscribed to the service, kindly try the steps mentioned below.
1) Open Adobe Reader Edit>preferences
2) Go to Adobe Online services>change the email address to the one you have subscribed the service with
3) Go to identity> change the email address there as well
4) Click OK
5) Restart the Adobe Reader and try to access the service again.
If you have not subscribed to the service please do that as, we do not offer trial for Create PDF.
Thanks,
Vikrantt Singh -
while trying to access i phone through pc (windows 7 ) showing error 'you do not have permission to access this device '
And while trying to unlock screen after lock , slide not working 'slide to unlock'Hello there, charialji.
The following Knowledge Base article offers some great steps for troubleshooting your issue:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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