Finder says "You have unknown access"

Hi! I wonder what "You have unknown access" means in the priviligies section in Finder (when you choose "get info"). I can see this in a, from mac, browsable folder, which is shared from Synology Diskstation 212. Folders within the shared folder is not possible to sync with Synology Cloud Station, that is the reason why I'm asking. Also how can I change this to "You have custom access"? Would love to have an answer! Best Regards/Fredric

Get Info - then click the padlock on the bottom right to unlock. Then set user (me) to Read/Write.

Similar Messages

"You have custom access"??? (permissions issue)

Apologies if this has been covered before but I have quite a few folders that say "You have custom access" in the Sharing & Permissions section of the "Get Info" Finder window, not "You can read and write" as I would expect. Some of these really do seem to have unusual permissions, such as an "(unknown user)" entry, but others appear to have identical permissions to those for which Get Info says "You can read and write."
I suspect this is somehow related to some (but not all) of these folders originally being created in OS 10.1 (!!) & now in my Leopard file system courtesy of various Migration Assistant & Setup Assistant transfers spanning several Macs & hard drives since I played around with that ancient OS version.
Can anyone help me understand why this is so & more importantly how I can set these folder's permissions to the default, non-custom ones, which I assume will say "You can read and write" in the Get Info window?

Francine Schwieder wrote:
This whole issue is very convoluted and confusing, with new bewilderments (at least bewildering to me) turning up every day.
I agree completely! I keep hoping Apple will post some kbase articles or update Mac Help to explain more about the defaults & options, but so far the only things I have found are Mac OS X 10.5 Help: Sharing files on your network, Mac OS X 10.5 Help: Setting file-sharing options, & similar "lightweight" instructions which really don't say much more than I can discover by just poking around on my own.
For myself, I simply gave up, cloned my Leopard install to the disk I had been using for Time Machine, and did an erase and install, then let the migration assistant that pops up as the install finishes copy what it wished how it wished from the cloned system. At least things now look consistent: no more "unknown" files, no ACLs where none should be in my home folder, all new files are saved to the apparent new standard: user francine uid 501, group staff gid 20 (of course yesterday I found out even that isn't as straight-forward as one might think, I'll spare your the details).
Ironically perhaps, my Leopard install was done the same way (using Setup Assistant to copy everything possible from my Tiger clone, which is what I think you mean you used here) & it *did not* cause Spotlight to start indexing the Leopard volume or resolve any of the "unknown user" issues for me. This may have been because I messed around with permissions settings on some of my document files on the Tiger volume long ago when it had an additional standard account (since deleted), so that account's UID or GID could have been attached to a few files.
Just to muddy the waters even more, I've discovered a file (/Library/Preferences/com.apple.preferences.accounts.plist) that contains an array of four essential properties of every account I've ever deleted since installing Tiger: the "UniqueID" (which appears to be the UID), the short & long user names, & the date deleted. This file apparently is created anew each time an account is deleted (except curiously its creation date is exactly one day later than that of the last account deletion) but it clearly includes the info from previous versions.
Annoyingly, the Sharing Only user that I added that (I think) caused Spotlight to start indexing did not have the UID (& thus GID) of the deleted account I mentioned above, so the theory that the old account had something to do with it now looks dubious at best.
The more I study this, the less it makes any sense.

Permission problem that won't die: You have custom access

After upgrading from Tiger to Leopard I had so many permissions problems that I backed up all my docs, erased my Macbook Pro hard drive (first time since I bought a Mac in 1985 that I have EVER had to do this), and installed a 100% clean Leopard install (no upgrade from Tiger). I updated everything through Software Update. Then I copied back several folders from my backups.
Permissions problems declined, but only from 100% to 80%.
The problems fall into three categories.
ONE: A folder seems to have normal permissions:
jimw(Me) Read and Write
staff Read only
everyone Read only
but at the top it says "You have custom access." (It should say "You can read and write.") That turns out to mean I can't edit, trash, or even move any of its contents without an Admin password. Copying the file into a virgin folder with correct permissions, then Applying them to enclosed items works sometimes but rarely. An ls command results in lines like this:
drwxr-xr-x+ 11 jimw staff 374 Feb 14 10:09 jimw's old home folder
0: group:everyone deny delete
TWO: Same as above, but there is no staff entry in the table and "everyone" has "Read & Write" instead of "Read only".
THREE: "everyone" appears twice in the table under Sharing & Permissions.
Other threads suggest that one of these "everyone"s is left over from Tiger, but they have scary suggestions on how to fix the problem (see below).
Yes, I have run "Repair Permissions".
So I logged onto these discussions and discovered that I have company -- LOTS of company. And there are about 1,334,786 different proposed solutions, including some hairy ones with typos (like putting in single quotes where double quotes should be -- in Terminal).
Carefully I tried a couple of these, and have wrestled the problem down to maybe 40% of its original size. And my heart leapt when one solution seemed to work on one of my biggest folders: sudo chmod -R -a# 0 FOLDERNAME.
But trying it on a bunch of other folders only solved the problem for the documents inside, not their intervening enclosing folders. If I create a virgin folder structure I can copy all the docs inside folder by folder, then throw out the bad folders en masse. But that's too much work! And prone to error.
How can I strip a bunch of ORDINARY folders of their inappropriate permissions so I can get on with my life?

I HAVE FOUND GOD AND HE WORKS AT APPLE IN THE APPLECARE TECH SUPPORT DEPARTMENT!
(First, let me apologize to people who find the above offensive on religious grounds... OK, now on to the details.)
I am posting here the steps that a certain support guy (accessed through 800-APL-CARE) stepped me through. The solution is so simple that I am beginning to doubt my sanity. It may not work for everyone, but it seems to have worked for me. I'm leaving this thread "not yet answered" for a couple of days just to be sure, but I can say that MUCH of my problem is definitely different and is apparently 100% gone. I'll follow up later to be sure.
Here are the steps this wonderful fellow stepped me through.
1.
Make sure things are not REALLY REALLY messed up. Click on your desktop so Finder becomes the active program. Create a new folder. Rename it from "Untitled folder". Throw it in the trash. Empty trash. If all these steps work OK with no demand for an Admin password, then your permissions and Users and Groups and all that are not TOTALLY messed up and you can proceed.
2. (step by step for the inexperienced)
Open your hard drive icon. Open the Users folder. Find your particular user folder (the one that looks like a house). Click on it ONCE to select it.
3.
Do a Get Info on your user folder (the house). Under Sharing & Permissions it should say "You have custom access" (which is normal for this folder and certain others, but not normal for an ordinary folder you created, say, on the desktop in step 1).
The little table underneath that should have 3 entries. Mine reads:
jimw (Me) Read & Write
wheel Read only
everyone Read only
As you've guessed, my username is jimw, so of course your username should be there instead of the jimw.
4.
Click on the little lock in the right-hand corner waaaaay at the bottom of the Get Info window. (You may have to scroll down.) Enter your Admin password and click OK. The lock icon will turn into an unlocked icon.
5.
A little popup menu somewhat to the left of the unlocked icon will now become active (rather than its previous state of grey). It has a little cog wheel in it, and a teeny triangle indicating it's a popup. Click on it and hold: you should see one or two greyed-out choices in that popup, and one active choice reading "Apply to enclosed items". Choose it.
Step 5 was the one that had messed up my drive on previous occasions, because (I think) it applied hidden things called ACLs to enclosed folders and files. But my support guy assured me that this step was OK and would fix my problem.
6.
You will probably get a dialog box asking for your Admin password again. Enter it and click.
7.
Wait. Breathe deeply. A progress bar will start spinning. Depending upon the size of your hard drive, it may take awhile.
8.
When the process finishes, close the Get Info window.
9.
GET ON WITH YOUR LIFE! THE PROBLEM IS FIXED!
At least mine is, so far. For you techies, the proof to me that a huge step in the right direction has been taken is that an ls -l command in terminal NO LONGER produces entries like:
drwxr-xr-x+ 11 jimw staff 374 Feb 14 10:09 jimw's old home folder
0: group:everyone deny delete
but instead produces entries like:
drwxr-xr-x 11 jimw wheel 374 Feb 14 10:09 jimw's old home folder
I am uncomfortable in Terminal and I don't really understand permissions and ACLs, but I think the significant differences are: no plus sign after the initial string of permissions, "wheel" instead of "staff", and NO SECOND LINE CONTAINING DENY DELETE.
Apple: Can't you produce a tech note explaining this process?? It's really simple! Even a grown-up could do it! (Apologies if you already have and it was posted a month ago and it's highlighted in flashing red text on the discussions.apple.com website and somehow I missed it...)

"You have custom access" on unRAID server and iPhoto

I'm not sure this has been covered, if so, I apologize. I just set up an unRAID (unix based) server (Lime-Technology.com) and it's been working well. I'm connecting via Samba (SMB), which takes a little while to make the initial connection, but then is pretty good. Mostly using it to store media, stream movies, etc. I also am storing my iTunes and iPhoto on the server and have run into some problems. First I've learned that to save energy, unRAID spins down the disks not being used, but for iTunes not to get befuddled, the disk that's storing the music files should be spinning before starting iTunes. I assumed the same with iPhoto, but yesterday I tried to open it and it spent some time examining the file and then said the iPhoto file was corrupt and to restore from a backup. I tried again and iphoto froze. I think the corruption problem may have come from the permissions. I'm noticing that many folders and files I create on the unRAID say "You have custom access" in the get info pane. And indeed, that's what I'm getting with the iPhoto file. Now, I've dragged my originals & modified folders into a new iPhoto library as a precaution, and it too is showing only custom access. But at least for now, I know the photos themselves are intact. I've searched around here for info on it and I'm a little confused. Can anyone give me some advice on how to get back my read/write permissions? Is this an SMB thing, a Unix thing, a server thing? THANKS!!!
Message was edited by: abernardi

I have the same problem with Excel files on an external drive. The drive is attached to my computer which is on a network and another user accesses the external drive. The problem of "custom access" began after our main server went down. I hope someone can come up with a solution so that I can set the permissions. For now the Excel files are all read only.
Linda

Trouble installing updates. "Could Not Open Key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E5237 5DB49. Verify that you have sufficient access to that key, or contact your support personnel."

I am having trouble installing updates from iTunes. It used to work flawlessly. I am having trouble finding an email address where I can contact Apple or iTunes. I do not want to take the chance that they will charge me for a phone call because I think it is unfair for them to charge me, since I am using THEIR software already. THEY NEED TO PAY ME!!
Here is the error message I receive each time I try to install the updates:
"Could Not Open Key:
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E52375 DB49. Verify that you have sufficient access to that key, or contact your support personnel.”
If someone would be kind enough to help me, I would greatly appreciate it!!
THANKS!!!!!!

I am having trouble installing updates from iTunes. It used to work flawlessly. I am having trouble finding an email address where I can contact Apple or iTunes. I do not want to take the chance that they will charge me for a phone call because I think it is unfair for them to charge me, since I am using THEIR software already. THEY NEED TO PAY ME!!
Here is the error message I receive each time I try to install the updates:
"Could Not Open Key:
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E52375 DB49. Verify that you have sufficient access to that key, or contact your support personnel.”
If someone would be kind enough to help me, I would greatly appreciate it!!
THANKS!!!!!!

Why each time I try to save my day's work,version WITH mark-ups and version w/o, does it say "you have placed a large amount of text on clipboard do you want to access this? What is clipboard and how can I just save my work in its proper file?

I don't get this clipboard thing! I have created two files, one for the MS with mark-ups, and one for the unmarred version, each living in their own spot in my "house." It seems to be merging the two versions and I have to go in and re-paste and then it always says "you have placed a large amount of text on clipboard do you want to be able to access this?" and it prompts me to say no but I am afraid I'll lose my day's work so I just tap cancel. I highlight the day's revision and select "copy" to paste into the unmarked doc. before I save on the marked up or working doc. It is when I try to close that one that the clipboard issue pops up. What can you tell be about saving doc. in two places and how to NOT get it on clipboard? Thanks! I am not super computer savvy so layperson's language much appreciated!

Are you using Microsoft word? Microsoft thinks the users are idiots. They put up a lot of pointless messages that annoy & worry users. I have seen this message from Microsoft word. It's annoying.
As BDaqua points out...
When you copy information via edit > copy, command + c, edit > cut, or command +x, you place the information on the clipboard. When you paste information, edit > paste or command + v, you copy information from the clipboard to your data file.
If you edit > cut or command + x and you do not paste the information and you quite Word, you could be loosing information. Microsoft is very worried about this. When you quite Word, Microsoft checks if there is information on the clipboard & if so, Microsoft puts out this message.
You should be saving your work more than once a day. I'd save every 5 minutes. command + s does a save.
Robert

HT1657 I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the r

I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

Unable to install itunes Win 7, 64 bit. Error: " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel.

Hi,
I'm not able to install itunes in my Win 7 , 64 bit. getting the below mentioned error.. any help would be greatly appriecated.
" Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel."

NCPlater to all haveing the error: ***I HAVE THE ANSWER***
iTunes
Could not open key:
UNKNOWN\Components\DA42BC83BF25F5BDOAF18C3B9B1A1EE8\3e43b73803c7c394f8a6b 2f0402e19c2. Verify that you have
sufficient access to that key. or contact your support personnel.
After following instructions for three different solutions that did NOT work; I found the solution that did work
on the support site for Syamntec.
Readers - Please, you must be VERY familiar with pc jargon and windows vernacular to accomplish the reset
of ALL the permissions in your registry.
Follow the ditrections below and pay attention to the notes for those running 64bit Win7.
Step one, back up the registry.
Step two, go to the MS KB: http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf -ed6985e3927b&displaylang=en and download the file that installs subinacl. It is an MSI file, and will do a quick install of a few Microsoft files. Hint: Look in the folder listed below, "subinacle.exe" may already be there.
Step three, create a batch file (subinacle.bat) with the following commands: (Use Notepad - copy & paste, not the red stuff)
cd /d "Program Files\Windows Resource Kits\Tools" (only for 32bit/x86 machines)
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
For 64bit machines substitute for first line of bat file:
cd /d "c:\program files (x86)\windows resource kits\tools"
Step four, run the batch file. Let it run until the Command Prompt screen closes, may take 30 minutes or more.
Step five, reboot the machine and run the install again.
Ladies and Gentlemen; this worked for me and allowed immediate installation of two application packages I had been trying for three months! (Including ITunes 10.5)

HT2500 After my last software update I can no longer access my mail. message displayed says "you have mail version 4.5 this cannot be used on Mac OS X Version 10.6.8 . How do I fix this???

After my last software update I can no longer access my mail. message displayed says "you have mail version 4.5 this cannot be used on Mac OS X Version 10.6.8 . How do I fix this???

See possible fixes here.
https://discussions.apple.com/message/19760703#19760703
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/message/19710911#19710911
Some have reported success simply by reinstalling the update.
http://support.apple.com/kb/DL1586
Or download and apply, or reapply, the 10.6.8 Combo update first, then apply the Security Update again.
http://support.apple.com/kb/DL1399
I'd suggest starting with the simplest of these fixes, so look them over first.

I cannot open a photo library from an external hard rive I get a message that says: You have made changes to your iPhoto library using a newer version of iPhoto. How do I access this library?

I cannot open a photo library from an external hard rive I get a message that says: You have made changes to your iPhoto library using a newer version of iPhoto. How do I access this library?

and
and have you opened this library with any other computer?
LN

HT1657 I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it.

I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

I can't access an folder - you have unknown permissions

After the update to Mountain Lion, i can't access a folder insider my home-folder any more;
First I tried Apple+i ... you have unknown permissions ... nothing to unlock; nothing to change
... then i tried to repair the permissions; without luck.
Then i saw in the terminal (ls -l), that the group was different; although the owner was right.
I chown -R the folder to alex:staff; (also chmod -R 755)
now it's:
drwxrwxr-x@   44 alex staff   1496 15 Okt 00:28 ALEXKERN <--- THIS IS THE FOLDER
drwxr-xr-x   752 alex staff 25568 15 Okt 00:07 Abbilden
drwxr-xr-x     5 alex staff    170 15 Nov 2011 Austausch
drwxrwxrwx   333 alex staff 11322 15 Okt 00:25 Behalten
drwxr-xr-x    15 alex staff    510 31 Aug 15:31 Benötigen
drwxrwxrwx    28 alex staff    952 9 Feb 2012 Benutzen
drwxr-xr-x     8 alex staff    272 8 Feb 2012 Comics
drwx------+ 169 alex staff   5746 17 Okt 21:09 Desktop
drwx------+   14 alex staff    476 15 Okt 14:55 Documents
drwx------+   55 alex staff   1870 17 Okt 16:13 Downloads
drwxr-xr-x@   48 alex staff   1632 17 Okt 20:16 Downloads_J
all other folders are normal accessible
ls ALEXKERN gives me: ALEXKERN: Permission denied
sudo ls -l ALEXKERN works of course:
drwxr-xr-x   7 alex staff   238 23 Nov 2011 0 NEW WORLD ORDER
drwxr-xr-x   5 alex staff   170 7 Sep 13:32 1 Rechnungen
drwxr-xr-x+ 4 alex staff   136 14 Feb 2012 2 Fotos von Freunden
drwxr-xr-x 23 alex staff   782 9 Feb 2012 2 unsortierbare Fotos
Did i miss something?
:-) AK

Solved it finally!
After listing the folders ACLs with ls -el
drwxr-xr-x@   42 alex staff   1428 17 Okt 22:33 ALEXKERN
0: group:workgroup deny list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,re adextattr,writeextattr,readsecurity,file_inherit,directory_inherit
1: user:_spotlight inherited allow list,search,file_inherit,directory_inherit
i saw the problem and deleted the ACLs with chmod -a# 0 filename (use two times because rule 1 moves up to 0)
:-) AK

What do I do when I'm half way through a movie on Apple TV. The movie then quits. We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

What do I do when I'm half way through a movie on Apple TV. The movie then quits. We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

Try signing in and out of itunes on apple tv, do you have lastet OS?

Could not open key: UNKNOWN\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceList\Media. Verify that you have sufficient access to that key, or contact your support personnel.

Hi guys !
My problem is in installation/uninstallation of iTunes:
Could not open key:
UNKNOWN\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceList\Media. Verify that you have sufficient access to that key, or contact your support personnel.
The error appear first time in installation iTunes 10.3.1.55.
The error repeat in QuickTime, Bonjour, Apple Mobile Device Support, Apple Software Update, just changing the green area.
How i fix this ?
Thanks.
PS: Im administrator.

Start>Run put regedit and press Ok.
1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
2. Right click in Media folder, select Permissions from the menu.
3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button"
In my case, many errors appear before, but i fixing 1 by 1 and installation completed. Try and tell me later.

SQL Server Installation failing saying 'Could not write values to registry key \SOFTWARE. Verify you have sufficient access or contact support personnel'

Hi,
I am trying to install SQL server 2012/SQL Server 2014 and I constantly keep getting this error and the Management Tools fails to install.
'Could not write values to registry key \SOFTWARE. Verify you have sufficient access or contact support personnel'
Tried installing even SQL Server 2008 and still get the same error.
Below is the log i get from C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140705_151943\sql_ssms_Cpu64_1.log
MSI (s) (FC:D8) [15:22:55:746]: Executing op: RegAddValue(Name=SQLPath,Value=C:\Program Files (x86)\Microsoft SQL Server\110\Tools,)
MSI (s) (FC:D8) [15:22:55:746]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE,,BinaryType=0,,)
MSI (s) (FC:D8) [15:22:55:746]: Executing op: RegAddValue(,,)
MSI (s) (FC:D8) [15:22:55:746]: Note: 1: 1406 2: 3: SOFTWARE 4: 5
MSI (s) (FC:D8) [15:22:59:434]: Product: SQL Server 2012 Management Studio -- Error 1406. Could not write value to key \SOFTWARE. System error . Verify that you have sufficient access to that key, or contact your support personnel.
Error 1406. Could not write value to key \SOFTWARE. System error . Verify that you have sufficient access to that key, or contact your support personnel.
MSI (s) (FC:D8) [15:23:03:435]: User policy value 'DisableRollback' is 0
MSI (s) (FC:D8) [15:23:03:435]: Machine policy value 'DisableRollback' is 0
Action ended 15:23:03: InstallFinalize. Return value 3.
Just not able to figure out what the problem is, can someone help?
Thanks

Hi,
Thanks for providing log
Following is in the log.
01) 2014-07-09 11:08:53 Slp: Could not write value to key \SOFTWARE. Verify that you have sufficient access to that key, or contact your support personnel.
(01) 2014-07-09 11:08:58 Slp: Watson bucket for generic failure has been created
(01) 2014-07-09 11:08:58 Slp: Error: Action "Install_sql_ssms_Cpu64_Action" failed during execution.
(01) 2014-07-09 11:08:58 Slp: Completed Action: Install_sql_ssms_Cpu64_Action, returned False
(01) 2014-07-09 11:08:59 Slp: ----------------------------------------------------------------------
(01) 2014-07-09 11:08:59 Slp: Running Action: Install_sql_tools_Cpu64_Action
(01) 2014-07-09 11:08:59 Slp: Sco: File 'D:\Softwares\SQL2012\DeveloperEdition\x64\setup\x64\sql_tools.msi' does not exist
(01) 2014-07-09 11:07:00 Slp: Sco: File 'D:\Softwares\SQL2012\DeveloperEdition\x64\setup\x64\sql_ssms.msi' does not exist
(01) 2014-07-09 11:07:00 Slp: Checkpoint: PREINSTALL_SQL_SSMS_CPU64_ACTION
(01) 2014-07-09 11:07:00 Slp: Sco: Waiting for service 'msiserver' to accept the stop request.
(01) 2014-07-09 11:07:00 Slp: Sco: Attempting to open SC Manager
(01) 2014-07-09 11:07:00 Slp: Sco: Attempting to open service handle for service msiserver
(01) 2014-07-09 11:07:00 Slp: Invoking QueryServiceStatus Win32 API
(01) 2014-07-09 11:07:00 Slp: Sco: Attempting to close service handle for service msiserver
(01) 2014-07-09 11:07:00 Slp: Sco: Attempting to close SC Manager
(01) 2014-07-09 11:07:00 Slp: Target package: "D:\Softwares\SQL2012\DeveloperEdition\x64\setup\sql_ssms.msi"
(01) 2014-07-09 11:07:57 Slp: MSI Error: 1406 Could not write value to key \SOFTWARE. Verify that you have sufficient access to that key, or contact your support personnel.
(01) 2014-07-09 11:08:38 Slp: InstallPackage: MsiInstallProduct returned the result code 1603.
(01) 2014-07-09 11:08:38 Slp: Using MSI error code to detect the retry option: 1406
(01) 2014-07-09 11:08:38 Slp: No retry-able MSI return code detected.
(01) 2014-07-09 11:08:38 Slp: Watson Bucket 2
Original Parameter Values
From above it seems client tools component is missing from Installation or may be problem with Windows installer but I guess this is not issue with windows installer . Can you re download SQL Server package and run again.
Edit: For further analysis can you also post log from below location on skydrive
C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140709_104804\sql_ssms_Cpu64_1.log
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