Finder suspect in frequently crashing MacBook Pro
MacBook Pro mid 2010 with ML crashes very frequently that it is begining to be unusable. It used to crash in Lion, but after a clean install of ML, it crashes much more.
When it crashes I get a black screen and immediately later i get a grey screen attached, then it starts booting up.
After so many crashes i can narrow down the offender - Finder. As long as i don't use Finder, the crashes do not appear, but as soon as i start using Finder, the changes of a crash rise exponentially and it may crash as soon as the Finder window opens.
I also started noticing a pattern in the crash logs since i started saving them.
I noticed that both of these parameters - com.apple.driver.AppleUSBUHCI and com.apple.filesystems.smbfs - are almost always the star players in the "last loaded" and "last unloaded" (respectively) kext
below is a snippet from one of the crash logs to illustrate where these two parameters are situated
last loaded kext at 322317713273: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f977af000, size 229376)
last unloaded kext at 335446223059: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f963dc000, size 65536)
Just based on the names of these parameters, it seems to be related to the Samba file system and USB drivers.
Any thoughts or help would be greatly appreciated
cheers
I finally found the solution here
https://discussions.apple.com/thread/4152749?start=0&tstart=0
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Daily Kernel crashes Macbook Pro
Hello all,
I am having a problem with my late 2013 MacBook Pro (Retina display, 2,3 GHz Intel Core i7, 16 GB 1600 MHz DDR3, Intel Iris Pro 1024 MB, OS X 10.9.2 (13C64) (and I use Firefox 29.0.)
I am experiencing daily crashes, some kernel as can be seen below, and some just simple freezes where nothing can be done besides a forced re-start. Can someone please advice or explain where the problem lies?
Thank you in advance!
2 examples I had today:
CRASH 1;
Anonymous UUID:
45B56836-9F68-29CE-67E4-04EE113CD6C7
Mon May 19 18:43:30 2014
panic(cpu 6 caller 0xffffff80068dbe2e): Kernel trap at 0xffffff80068a3319, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00000001a1d29000, CR3: 0x0000000031d4a067, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff802ae69e30, RDX: 0x0000000000000821
RSP: 0xffffff801ec7bd20, RBP: 0xffffff801ec7bd50, RSI: 0x0000000022318a76, RDI: 0xffffff800d2fb9c0
R8: 0x0000000000000000, R9: 0xffffff801ec7bed0, R10: 0x000000014cc29410, R11: 0x000000014cc29408
R12: 0xffffff800d2fb9c0, R13: 0xffffff800b12e000, R14: 0x0000000000029000, R15: 0xffffff802fd63b80
RFL: 0x0000000000010286, RIP: 0xffffff80068a3319, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000001a1d29000, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff81cebb5df0 : 0xffffff8006822fa9
0xffffff81cebb5e70 : 0xffffff80068dbe2e
0xffffff81cebb6040 : 0xffffff80068f3326
0xffffff81cebb6060 : 0xffffff80068a3319
0xffffff801ec7bd50 : 0xffffff800687804e
0xffffff801ec7bf20 : 0xffffff80068dc26c
0xffffff801ec7bfb0 : 0xffffff80068f322b
BSD process name corresponding to current thread: firefox
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x0000000006600000
Kernel text base: 0xffffff8006800000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 4134227244871
last loaded kext at 4078405784491: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7f88dd1000, size 49152)
last unloaded kext at 2426665545364: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7f88dd1000, size 32768)
loaded kexts:
at.obdev.nke.LittleSnitch
4052
com.apple.driver.AppleIntelMCEReporter
104
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.filesystems.autofs
3.0
com.apple.driver.AudioAUUC
1.60
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.driver.AGPM
100.14.15
com.apple.driver.X86PlatformShim
1.0.0
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleHDA
2.6.0f1
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AppleIntelHD5000Graphics
8.2.4
com.apple.GeForce
8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleCameraInterface
4.26.0
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleIntelFramebufferAzul
8.2.4
com.apple.driver.AppleMuxControl
3.4.35
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AirPort.Brcm4360
831.21.63
com.apple.driver.AppleUSBXHCI
670.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91
com.apple.iokit.IOAcceleratorFamily
98.14
com.apple.nvidia.driver.NVDAGK100Hal
8.2.4
com.apple.nvidia.driver.NVDAResman
8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.iokit.IOAcceleratorFamily2
98.14
com.apple.driver.AppleGraphicsControl
3.4.35
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IO80211Family
630.35
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
CRASH 2;
Anonymous UUID:
45B56836-9F68-29CE-67E4-04EE113CD6C7
Mon May 19 19:42:09 2014
panic(cpu 4 caller 0xffffff80152dbe2e): Kernel trap at 0xffffff80152a3319, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000162ced000, CR3: 0x000000000d96e065, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff803b468590, RDX: 0x0000000000000821
RSP: 0xffffff81fac3bd20, RBP: 0xffffff81fac3bd50, RSI: 0x0000000022318a76, RDI: 0xffffff801bc17680
R8: 0x0000000000000000, R9: 0xffffff81fac3bed0, R10: 0x0000000100404100, R11: 0x0000000000000206
R12: 0xffffff801bc17680, R13: 0xffffff8019b2e000, R14: 0x00000000000ed000, R15: 0xffffff8045479c40
RFL: 0x0000000000010286, RIP: 0xffffff80152a3319, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000162ced000, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81dd4fddf0 : 0xffffff8015222fa9
0xffffff81dd4fde70 : 0xffffff80152dbe2e
0xffffff81dd4fe040 : 0xffffff80152f3326
0xffffff81dd4fe060 : 0xffffff80152a3319
0xffffff81fac3bd50 : 0xffffff801527804e
0xffffff81fac3bf20 : 0xffffff80152dc26c
0xffffff81fac3bfb0 : 0xffffff80152f322b
BSD process name corresponding to current thread: firefox
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x0000000015000000
Kernel text base: 0xffffff8015200000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 3510236285063
last loaded kext at 243961308653: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7f96027000, size 65536)
last unloaded kext at 506592223922: com.apple.driver.AppleFileSystemDriver
3.0.1 (addr 0xffffff7f976cc000, size 8192)
loaded kexts:
at.obdev.nke.LittleSnitch
4052
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.filesystems.autofs
3.0
com.apple.driver.AudioAUUC
1.60
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.driver.AppleHDA
2.6.0f1
com.apple.driver.X86PlatformShim
1.0.0
com.apple.driver.AGPM
100.14.15
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.GeForce
8.2.4
com.apple.driver.AppleIntelHD5000Graphics
8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleCameraInterface
4.26.0
com.apple.driver.AppleMuxControl
3.4.35
com.apple.driver.AppleIntelFramebufferAzul
8.2.4
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AirPort.Brcm4360
831.21.63
com.apple.driver.AppleUSBXHCI
670.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.nvidia.driver.NVDAGK100Hal
8.2.4
com.apple.nvidia.driver.NVDAResman
8.2.4
com.apple.iokit.IOAcceleratorFamily
98.14
com.apple.iokit.IOSurface
91
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.driver.AppleGraphicsControl
3.4.35
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.iokit.IOAcceleratorFamily2
98.14
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IO80211Family
630.35
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1some things to check:
Does this happen in Firefox only? Because both reports show you were in Firefox when it happened.
Have you tried uninstalling LittleSnitch, as it's the last loaded kext in both cases
If both of the above don't work, I suspect the filesystem (ie: bad or corrupted hard drive) OR Memory. (ie: did you have new RAM installed, or maybe try taking one of the modules out)
possible fixes:
check harddrive for errors using disk utility (do a google search on ' disk utility mac disk first aid' )
do a hardware-test (boot holding the D key, connect to the internet first) and find out what part is going bad. -
Hello,
I don't know why my question is not here anymore as I posted this two days ago?
So again:
Hello,
history of my MacBook Pro 17 inch from 2010 can be read here Black Screen on MacBook Pro i7
As you see there was always a problem with the graphic card. Nevertheless it worked flawlessly until last week.
I remember that I upgraded to 1Password 4. Since then I had unexpected crashes of Firefox, Finder and at least also the computer shut down without warning.
When I was installing an upgrade for Parallels the MacBook went down, when I tried to restart it: no volume was found!
I started from an extern hard drive copy, which I had made with Carbon Copy Cloner. With DiskWarrior I was able to save the data but not to repair the intern volume. Also Disk Utility could not do that. So I formatted the intern volume and did an clean installation of Mavericks without importing any user content
As I worked now from the extern hard drive, copying the saved data back to the intern drive, the MacBook suddenly crashed again and I even could not start it from the extern drive anymore!
I went to Comspot (Apple Dealer) where they checked the hardware. No problem was found. Strange enough, when they repaired the intern volume with DiskWarrior it was there again! But the extern hard drive could not be repaired with it.
Now I felt really frustrated and alone. With this hint https://discussions.apple.com/thread/5279792?tstart=0 I was able to save the data from the extern hard drive.
After days of installing a clean Mavericks and installing all Applications manually I am now nearly back again where I was before (did NOT install the 1Password 4, but old version 3)
BUT:
- I have unexpected crashes of the Finder
- sometimes when I click New Start, Finder crashes and a new start will not be done
- some Applications quit directly when they are started (Winclone 4)
I feel that the whole system is not as stable as before and are frightened.
Here is the etrecheck:
EtreCheck version: 1.9.15 (52)
Report generated 20. August 2014 10:45:30 MESZ
Hardware Information: ?
MacBook Pro (17-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information: ?
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1920 x 1200
Cinema HD 2560 x 1600
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:17:5
Disk Information: ?
ST750LX003-1AC154 disk0 : (750,16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209,7 MB
MOUNTAIN (disk0s2) / [Startup]: 671,09 GB (315,18 GB free)
Recovery HD (disk0s3) <not mounted>: 2,33 GB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 76,12 GB (1,06 GB free)
HL-DT-ST DVDRW GS23N
USB Information: ?
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Microsoft Microsoft® Nano Transceiver v2.0
Apple Computer, Inc. Apple Cinema HD Display
EPSON USB2.0 Printer
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[loaded] com.SiliconImage.driver.Si3132 (1.2.5) Support
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[loaded] com.microsoft.driver.MicrosoftMouse (8.2) Support
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (8.2) Support
[loaded] com.microsoft.driver.MicrosoftMouseUSB (8.2) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ?
SiCoreService: Path: /Library/StartupItems/SiCoreService
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.google.keystone.daemon.plist Support
[not loaded] com.maintain.AutoLoginUserScreenLocked.plist Support
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.orbicule.uc.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.maintain.PurgeInactiveMemory.plist Support
[not loaded] com.maintain.Restart.plist Support
[not loaded] com.maintain.ShutDown.plist Support
[running] com.maintain.SystemEvents.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.orbicule.UCAgent.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.maintain.ShowUserLibraryDirectory.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items: ?
iTunesHelper
Smart Scroll
MicrosoftMouseHelper
Dropbox
Eye-Fi Helper
EyeTV Helper
PopChar
Internet Plug-ins: ?
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Microsoft Mouse Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
10% mds
3% WindowServer
1% ocspd
1% fontd
0% Dropbox
Top Processes by Memory: ?
221 MB com.apple.IconServicesAgent
205 MB mds_stores
106 MB Skype
82 MB Dock
74 MB Dropbox
Virtual Memory Information: ?
4.41 GB Free RAM
2.08 GB Active RAM
538 MB Inactive RAM
1006 MB Wired RAM
387 MB Page-ins
0 B Page-outs
Please help
Thank you!
BerndHave you checked third party software support sites?
Sometimes you can have an updates to 2 3rd party softwares and they suddenly don't play well together. -
Motion crashes - Macbook Pro Software update and Firmware update
Anyone out there that is working with Motion 3.0.1 on one of the new Macbook Pros (Santa Rosa) and has installed both the Macbook Pro Software Update 1.0 and the EFI Firmware update (for the 15 inch models)???
Motion 3 crashes on the Macbook Pros with the MBP Software update installed (see thread:
http://discussions.apple.com/thread.jspa?threadID=1028746&tstart=45
The solution so far is to wipe the hard drive and reinstall everything from scratch EXCEPT the software update 1.0. However, I'm trying to find out if anyone has installed the Firmware update, which requires the software update to be installed first, and if they are running smoothly.
???I just restarted then tried to open InDesign again and it let me download a java update that seems to have fixed it.
-
Use of discrete graphics causes hard crash - (MacBook Pro 2010 with ML 10.8.2/3)
I have a client with a Mid-2010 MacBook Pro. He was having crashes with Lion so I upgraded him to Mountain Lion 10.8.2. The crashes did not go away.
I troubleshooted and with the help of gfxCardStatus noticed that every time his machine went to use the discrete graphcis he got the gray hard crash screen and system had to restart. Back then I tried a beta of 10.8.3 and it didn't help.
I noticed that if I created another user account (profile) it would not crash when the discrete graphics card was called upon.
So, I re-installed the OS (to 10.8.2), created a new profile and manually migrated pictures, documents, keychain, mail, movies, music and re-installed the relevant Applications. Everything was working fine and my client went on a trip to Europe and soon the crashes began again. Then he upgraded to 10.8.3 and the crashes got even more frequent (it seems 10.8.3 puts more applications on the discrete graphics list so it switches even more).
I am wondering what could have caused the crashes to begin. It was before he upgraded to 10.8.3. Some application or something he was using must have changed a setting or corrupted something to cause the crashing to begin. I haven't done this yet, but I'm sure if I create another user account it won't crash on it.
Any ideas where to turn my attention to see what is causing the shift from his working user account to a crash-causing one?
He has iLife, Office 2011, Final Cut Pro X, iPhoto Library Manager, VLC, Audacity, DropBox, FileMaker Pro 11, Flip4Mac Player, Fuze, GotoAssist, Handbrake, Skype, iSkySoft DVD Creator, iSkySoft Video Convertor, Onyx and Skype.
I know there are *MANY* others having problems with the automatic graphics card switching and it seems some are having more problems when gfxCardStatus is installed?
- Elanis this your MacBook:
TS4088- MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Take a copy of the article with you when you go for service. They need to run a SPECIAL diagnostic to decide whether you have this problem. Do not leave until they run the special diagnostic. The "overnight run" does not detect this problem.
If they confirm you have the problem, they will replace the graphics chip, which is part of the motherboard. be prepared to hand over your Mac for depot repair. (Your backups must be up-to-date). -
DVI adapter crashes MacBook Pro
Hello,
I have a MacBook Pro with a DVI output, So I bought a DVI to HDMI adapter just like this one: http://www.sanace.com/IT/images/dvi-hdmi.jpg
Whenever I plug the adapter into my MacBook Pro (with or without any HDMI cable) it crashes by shutting down abruptly after a few seconds.
I found this thread: http://discussions.info.apple.com/message.jspa?messageID=10743123#10743123
and it seems the be the exact same problem, but there are no answers.
I have Mac OS X 10.6.3
Thank youIf your MBP works properly in all other respects, I would certainly suspect a faulty adapter first. Besides, the adapter is a lot cheaper to replace than the MBP.
You have one of the older MB Pros. This forum concerns the newer, unibody models.
Message was edited by: eww -
Numbers crashing - Macbook Pro 10.8.4
Someone please help.
I've been putting up with this for months now.
I have a MacBook Pro with OSX 10.8.4. I use Numbers 90% of the time and Excel 10%.
this is the error report. Can anyone make sense of it?
I would appreciate it. Very annoying.
Process: Numbers [2437]
Path: /Applications/iWork '09/Numbers.app/Contents/MacOS/Numbers
Identifier: com.apple.iWork.Numbers
Version: 2.3 (554)
Build Info: Numbers-5540000~1
Code Type: X86 (Native)
Parent Process: launchd [157]
User ID: 503
Date/Time: 2013-08-07 09:37:54.416 +1000
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 66698 sec
Crashes Since Last Report: 18
Per-App Interval Since Last Report: 66690 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 70D0549C-6B4E-2350-B04E-60803DAE18C8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000001011480
VM Regions Near 0x1011480:
__IMPORT 0000000000f67000-0000000000f6b000 [ 16K] rwx/rwx SM=PRV /Library/Application Support/iWork '09/*/SFCompatibility.framework/Versions/A/SFCompatibility
--> __LINKEDIT 0000000000f6b000-0000000001467000 [ 5104K] r--/rwx SM=COW /Library/Application Support/iWork '09/*/SFCompatibility.framework/Versions/A/SFCompatibility
__TEXT 0000000001467000-0000000001473000 [ 48K] r-x/rwx SM=COW /Library/Application Support/iWork '09/*/SFWebView.framework/Versions/A/SFWebView
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x978547b6 -[NSToolbarView _cancelAnyDelayedValidation] + 30
1 com.apple.AppKit 0x9785424f -[NSToolbarView _windowChangedKeyState] + 186
2 com.apple.AppKit 0x9785353b __32-[NSView _windowChangedKeyState]_block_invoke_0 + 33
3 com.apple.CoreFoundation 0x9676a3b2 __NSArrayEnumerate + 594
4 com.apple.CoreFoundation 0x96769f36 -[NSArray enumerateObjectsWithOptions:usingBlock:] + 102
5 com.apple.CoreFoundation 0x96769e45 -[NSArray enumerateObjectsUsingBlock:] + 53
6 com.apple.AppKit 0x9785348b -[NSView _windowChangedKeyState] + 172
7 com.apple.AppKit 0x978533c0 -[NSFrameView _windowChangedKeyState] + 101
8 com.apple.AppKit 0x97852e2d -[NSWindow _setFrameNeedsDisplay:] + 182
9 com.apple.AppKit 0x97850d98 -[NSWindow _changeKeyAndMainLimitedOK:] + 1246
10 com.apple.AppKit 0x9785088e -[NSWindow makeKeyWindow] + 72
11 com.apple.AppKit 0x978503d2 -[NSWindow _makeKeyRegardlessOfVisibility] + 122
12 com.apple.AppKit 0x97850316 -[NSWindow makeKeyAndOrderFront:] + 35
13 com.apple.sf.sfapplication 0x02cabbd0 -[SFAppDocumentWindow makeKeyAndOrderFront:] + 70
14 com.apple.AppKit 0x9790166b __33-[NSWindowController showWindow:]_block_invoke_0 + 551
15 com.apple.QuickLookUIFramework 0x99af2948 -[QLSeamlessDocumentOpener showWindow:contentFrame:withBlock:] + 267
16 com.apple.AppKit 0x979007b1 -[NSWindowController showWindow:] + 397
17 com.apple.AppKit 0x9763de93 -[NSDocument showWindows] + 115
18 com.apple.iWork.Numbers 0x000779f2 0x1000 + 485874
19 com.apple.sf.sfapplication 0x02d210dc -[SFAppDocumentCoordinatedOpenDelegate doCoordinatedReadWorkForURL:] + 78
20 com.apple.sf.sfblocks 0x02dc3fb5 __+[SFBKFileCoordination asyncCoordinateReadingOnMainThreadItemAtURL:coordinator:options:delegate:]_bloc k_invoke_3 + 44
21 libdispatch.dylib 0x91645cb1 _dispatch_barrier_sync_f_slow_invoke + 80
22 libdispatch.dylib 0x9163fc82 _dispatch_client_callout + 46
23 libdispatch.dylib 0x916452e3 _dispatch_main_queue_callback_4CF + 223
24 com.apple.CoreFoundation 0x9670ec29 __CFRunLoopRun + 1961
25 com.apple.CoreFoundation 0x9670e01a CFRunLoopRunSpecific + 378
26 com.apple.CoreFoundation 0x9670de8b CFRunLoopRunInMode + 123
27 com.apple.HIToolbox 0x99f4bf5a RunCurrentEventLoopInMode + 242
28 com.apple.HIToolbox 0x99f4bbf5 ReceiveNextEventCommon + 162
29 com.apple.HIToolbox 0x99f4bb44 BlockUntilNextEventMatchingListInMode + 88
30 com.apple.AppKit 0x9779c93a _DPSNextEvent + 724
31 com.apple.AppKit 0x9779c16c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
32 com.apple.AppKit 0x977925cc -[NSApplication run] + 855
33 com.apple.iWork.Numbers 0x0000c0cb 0x1000 + 45259
34 com.apple.iWork.Numbers 0x0000c048 0x1000 + 45128
35 com.apple.iWork.Numbers 0x0004fa2e 0x1000 + 322094
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98d9f9ae kevent + 10
1 libdispatch.dylib 0x91642c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x916427a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98d9e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92a852e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x92a85572 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x901dc636 -[NSCondition waitUntilDate:] + 404
4 com.apple.Foundation 0x901dc45d -[NSConditionLock lockWhenCondition:beforeDate:] + 282
5 com.apple.Foundation 0x901e1990 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.SFTabular 0x01a141c9 -[SFTFormulaInitThreadManager formulaWorkerThread] + 91
7 com.apple.Foundation 0x901ae448 -[NSThread main] + 45
8 com.apple.Foundation 0x901ae3cb __NSThread__main__ + 1396
9 libsystem_c.dylib 0x92a805b7 _pthread_start + 344
10 libsystem_c.dylib 0x92a6ad4e thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x98d9e91a __psynch_mutexwait + 10
1 libsystem_c.dylib 0x92a8619b pthread_mutex_lock + 595
2 com.apple.Foundation 0x901678db -[NSLock lock] + 169
3 com.apple.Keynote.SFWordProcessing 0x025c4f37 -[SFWPSpellThread pRun:] + 289
4 com.apple.Foundation 0x901ae448 -[NSThread main] + 45
5 com.apple.Foundation 0x901ae3cb __NSThread__main__ + 1396
6 libsystem_c.dylib 0x92a805b7 _pthread_start + 344
7 libsystem_c.dylib 0x92a6ad4e thread_start + 34
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x98d9c7d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98d9bcb0 mach_msg + 68
2 com.apple.CoreFoundation 0x96708f79 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x9670e95f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x9670e01a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x9670de8b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x9014a37a +[NSURLConnection(Loader) _resourceLoadLoop:] + 395
7 com.apple.Foundation 0x901ae448 -[NSThread main] + 45
8 com.apple.Foundation 0x901ae3cb __NSThread__main__ + 1396
9 libsystem_c.dylib 0x92a805b7 _pthread_start + 344
10 libsystem_c.dylib 0x92a6ad4e thread_start + 34
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x98d9e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92a85280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x92b0b0e0 pthread_cond_timedwait$UNIX2003 + 70
3 com.apple.JavaScriptCore 0x918c64b8 ***::ThreadCondition::timedWait(***::Mutex&, double) + 120
4 com.apple.JavaScriptCore 0x91addf63 JSC::BlockAllocator::blockFreeingThreadMain() + 115
5 com.apple.JavaScriptCore 0x918c443c ***::threadEntryPoint(void*) + 76
6 com.apple.JavaScriptCore 0x91af38a0 ***::wtfThreadEntryPoint(void*) + 16
7 libsystem_c.dylib 0x92a805b7 _pthread_start + 344
8 libsystem_c.dylib 0x92a6ad4e thread_start + 34
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x98d9e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92a85280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x92b0b095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x91a48aa6 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 198
4 com.apple.JavaScriptCore 0x91a4899e JSC::MarkStackThreadSharedData::markingThreadMain() + 238
5 com.apple.JavaScriptCore 0x918c443c ***::threadEntryPoint(void*) + 76
6 com.apple.JavaScriptCore 0x91af38a0 ***::wtfThreadEntryPoint(void*) + 16
7 libsystem_c.dylib 0x92a805b7 _pthread_start + 344
8 libsystem_c.dylib 0x92a6ad4e thread_start + 34
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x98d9e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92a85280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x92b0b095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x91a48aa6 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 198
4 com.apple.JavaScriptCore 0x91a4899e JSC::MarkStackThreadSharedData::markingThreadMain() + 238
5 com.apple.JavaScriptCore 0x918c443c ***::threadEntryPoint(void*) + 76
6 com.apple.JavaScriptCore 0x91af38a0 ***::wtfThreadEntryPoint(void*) + 16
7 libsystem_c.dylib 0x92a805b7 _pthread_start + 344
8 libsystem_c.dylib 0x92a6ad4e thread_start + 34
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x98d9e8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92a85280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x92b0b095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x91a48aa6 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 198
4 com.apple.JavaScriptCore 0x91a4899e JSC::MarkStackThreadSharedData::markingThreadMain() + 238
5 com.apple.JavaScriptCore 0x918c443c ***::threadEntryPoint(void*) + 76
6 com.apple.JavaScriptCore 0x91af38a0 ***::wtfThreadEntryPoint(void*) + 16
7 libsystem_c.dylib 0x92a805b7 _pthread_start + 344
8 libsystem_c.dylib 0x92a6ad4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x98d9f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92a830ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92a82e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 10:
0 libsystem_kernel.dylib 0x98d9f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92a830ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92a82e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 11:
0 libsystem_kernel.dylib 0x98d9f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92a830ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92a82e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 12:
0 libsystem_kernel.dylib 0x98d9f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92a830ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92a82e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 13:
0 libsystem_kernel.dylib 0x98d9f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92a830ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92a82e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 14:
0 libsystem_kernel.dylib 0x98d9f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92a830ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92a82e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 15:
0 libsystem_kernel.dylib 0x98d9f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92a830ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92a82e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 16:
0 libsystem_kernel.dylib 0x98d9f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92a830ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92a82e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 17:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x98d9c80e semaphore_wait_trap + 10
1 libdispatch.dylib 0x91644e70 _dispatch_thread_semaphore_wait + 25
2 libdispatch.dylib 0x91644ccc _dispatch_barrier_sync_f_slow + 149
3 libdispatch.dylib 0x916413fb dispatch_barrier_sync_f + 37
4 libdispatch.dylib 0x91645c5a _dispatch_sync_slow + 70
5 com.apple.sf.sfblocks 0x02dc4a6a __+[SFBKFileCoordination asyncCoordinateReadingOnMainThreadItemAtURL:coordinator:options:delegate:]_bloc k_invoke_2 + 90
6 com.apple.Foundation 0x90341791 __block_global_0 + 25
7 com.apple.Foundation 0x90140347 -[NSFileCoordinator _invokeAccessor:thenCompletionHandler:] + 189
8 com.apple.Foundation 0x90140281 __73-[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke_0 + 129
9 com.apple.Foundation 0x90342d27 __85-[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke_0280 + 119
10 com.apple.Foundation 0x901401f2 -[NSFileCoordinator(NSPrivate) _invokeAccessor:orDont:thenRelinquishAccessClaimForID:] + 233
11 com.apple.Foundation 0x9013fd6a -[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:] + 721
12 com.apple.Foundation 0x9013fa89 -[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:] + 137
13 com.apple.sf.sfblocks 0x02dc49d0 __+[SFBKFileCoordination asyncCoordinateReadingOnMainThreadItemAtURL:coordinator:options:delegate:]_bloc k_invoke_1 + 127
14 libdispatch.dylib 0x91643f8f _dispatch_call_block_and_release + 15
15 libdispatch.dylib 0x9163fc82 _dispatch_client_callout + 46
16 libdispatch.dylib 0x91640f02 _dispatch_worker_thread2 + 285
17 libsystem_c.dylib 0x92a82e72 _pthread_wqthread + 441
18 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 18:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x98d9ec72 __semwait_signal + 10
1 libsystem_c.dylib 0x92b0aa55 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x92b0a91e usleep$UNIX2003 + 60
3 com.apple.AppKit 0x97981c2d -[NSUIHeartBeat _heartBeatThread:] + 879
4 com.apple.Foundation 0x901ae448 -[NSThread main] + 45
5 com.apple.Foundation 0x901ae3cb __NSThread__main__ + 1396
6 libsystem_c.dylib 0x92a805b7 _pthread_start + 344
7 libsystem_c.dylib 0x92a6ad4e thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x98d9f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92a830ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92a82e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib 0x98d9f0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x92a830ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92a82e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x92a6ad2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x207f2a70 ebx: 0x00000006 ecx: 0x01400260 edx: 0x01011480
edi: 0x978541a2 esi: 0x207f2a70 ebp: 0xbfffe168 esp: 0xbfffe168
ss: 0x00000023 efl: 0x00010202 eip: 0x978547b6 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x01011480
Logical CPU: 4
Binary Images:
0x1000 - 0x167fff com.apple.iWork.Numbers (2.3 - 554) <1540DC91-ED75-AD99-24BD-22010B9894D5> /Applications/iWork '09/Numbers.app/Contents/MacOS/Numbers
0x1a9000 - 0x229fff com.apple.iLifeMediaBrowser (2.7.4 - 546.7) <130581CE-0699-3524-B487-726353FDDF96> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
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0x95128000 - 0x9517fff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x95180000 - 0x952ddffb com.apple.QTKit (7.7.1 - 2599.31) <B9AE5675-22B0-3AA9-903F-2195DA0B04F5> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x952de000 - 0x9533ffff com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <A3B911DB-77DF-3037-A47A-634B08E5727D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95340000 - 0x95438ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x95439000 - 0x954d9ff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x954da000 - 0x9550dfff libssl.0.9.8.dylib (47.1) <1725A506-BD80-39D5-8EE8-78D2FBBE194C> /usr/lib/libssl.0.9.8.dylib
0x9550e000 - 0x95524fff comStep 1
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If Numbers crashes in the guest account, go to Step 2. If it doesn't crash, post your results.
Step 2
Any or all of the following third-party system modifications that you installed could be contributing to the problem:
DivX
EyeTV
PGP
ToastIt
I suggest you remove them, one at a time, according to the developers' instructions, testing after each one. If you've encrypted the startup volume with PGP, you'll have to decrypt it in order to carry out the test. -
Chrome crashing MacBook Pro since updating to 10.7.5
Updated my mid-2009 Macbook Pro OS to 10.7.5. Since then, any time I try to use Chrome, it crashes the laptop - the only way to restore is to power off and power back on. How do I fix this? Thanks!
Thanks....I first uninstalled/reinstalled Chrome - no luck.
Then restarted in safe mode, installed 10.7.5 update client combo, installed Chrome. Same issues - Chrome freezes, I get the color wheel and then the entire machine locks up. The only way to get out is to power off and power back on.
I've found some other posts about this, but none seem to have a simple solution (I'm not a programmer/tech person). I am guessing there are incompatability issues of some sort since the update. I do wish someone from Apple would pay attention to the posts - they are becoming more frequent and someone should respond. -
Slow down and crashing macbook pro
my macbook pro has suddenly been acting erratically, slowing down and occassionally crashing. I ran etrecheck to provide the data and would welcome any insight.
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 6:1:39
Disk Information:
TOSHIBA MK5055GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
]ulia Morrisroe (disk0s2) / [Startup]: 499.25 GB (294.49 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Logitech USB Receiver
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Configuration files:
/etc/hosts - Count: 1
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] com.Perfect.Driver.SystemAudioRecorder (1.0.0 - SDK 10.6) Support
[not loaded] com.cisco.nke.ipsec (1.0.0) Support
[kext loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) Support
[not loaded] com.microsoft.driver.MicrosoftMouse (5.3) Support
[not loaded] com.sandisk.driver.CruzerDriver (15) Support
[not loaded] com.wacom.kext.wacomtablet (6.0.5) Support
Startup Items:
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
Launch Daemons:
[running] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.fpsaud.plist Support
[running] com.autodesk.backburner_manager.plist Support
[running] com.autodesk.backburner_server.plist Support
[loaded] com.autodesk.backburner_start.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[failed] com.collobos.fingerprintd.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[not loaded] com.logmein.logmeinserver.plist Support
[loaded] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[loaded] net.cloudpath.HelperTool.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.cisco.anyconnect.gui.plist Support
[not loaded] com.logmein.logmeingui.plist Support
[not loaded] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.divx.agent.postinstall.plist Support
[running] com.ecamm.printopia.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.printerAgent.plist Support
[running] com.spotify.webhelper.plist Support
[not loaded] com.victorpimentel.TVShowsHelper.plist Support
User Login Items:
Dropbox
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
RealPlayer Plugin: Version: (null) Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.0.2 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Awesome Screenshot: Version: 1.3.4
The New York Times: Version: 0.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 Support
3rd Party Preference Panes:
Flash Player Support
Perian Support
Printopia Support
TVShows Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
4% Google Chrome
4% WindowServer
2% coreaudiod
0% TextEdit
0% fontd
Top Processes by Memory:
188 MB com.apple.IconServicesAgent
164 MB Finder
164 MB Google Chrome
156 MB mds_stores
66 MB Dropbox
Virtual Memory Information:
4.07 GB Free RAM
2.20 GB Active RAM
628 MB Inactive RAM
1.12 GB Wired RAM
1.78 GB Page-ins
0 B Page-outsmorrisroe,
were any of the crashes due to GPU panics?
It looks like something has modified your /etc/hosts file — do you know which of your apps has done that?
Did you ensure that all of your installed third-party apps are compatible with Mavericks before upgrading to Mavericks?
Your Silverlight plug-in is out of date; you can download the latest version (5.1.30317.0) from here.
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