Finder window preferences won't work

hi,
i don't seem to get working where the new finder window opens. in Finder Preferences, under General i have selected Documents for the new finder window to open but it still opens in Machintosh HD. i've tried Home and Computer but it doesn't work either, it seems to be stuck to open in Machintosh HD. i've restarted the computer but it still doesn't work. can anyone help? thanks.

A_,
Glad to help again.
Use the checklist in The Repair functions of Disk Utility: what's it all about? by Dr. Smoke.
Download and reinstall both the Mac OS X 10.4.6 for PPC, and the Security Update 2006-003 Mac OS X 10.4.6 Client (PPC).
If that is unsuccessful follow the troubleshooting checklist in Resolving Disk, Permission, and Cache Corruption, by Dr. Smoke.
;~)

Similar Messages

Mac Sleep Timer (through 'Energy Saver' in System Preferences) won't work

Hello,
I have a MacBook (13-inch, Mid 2009) running Mac OS X Snow Leopard 10.6.3,
and it has been installed with the latest software updates possible.
(The latest update is the 'Security Update 2010-003')
Previously I was using Mac OS X Leopard 10.5 on my MacBook,
and I can vaguely remember the timed computer sleep through Energy Saver would work.
That is, when the counter's time matches the amount of time I specified (e.g. 10 minutes), the computer enters sleep mode and displays a pulsing power light.
After upgrading to Snow Leopard I can barely remember the scheduled computer sleep will work as I don't really notice how it sleeps / I will shut down my MacBook before I go to bed.
==========
However, last night I was really tired and slept in front of my MacBook unconsciously.
When I woke up, I found that my MacBook didn't display a pulsing power light but a continuously-growing power light.
I tapped the trackpad and the display turned on, so I knew that my MacBook didn't go to sleep a whole night.
*What that means is that the Sleep Timer (through 'Energy Saver' in System Preferences) won't work.*
But the timed display sleep DOES work.
==========
After spending a whole day Googling,
I found that there are plenty of people suffering the same problem as me, although their Macs and OSs vary.
I also found an official support page from Apple concerning the related issue:
Mac OS X: Why your Mac might not sleep or stay in sleep mode
http://support.apple.com/kb/HT1776
I tried the following methods but still can't resolve the problem:
_- boot my MacBook in safe mode_
_- use the 'Disk Utility' to repair Disk Permissions through booting my MacBook from the Mac OS X Snow Leopard Installation DVD_
_- reset NVRAM (Intel-based) (as PRAM is used by PowerPC-based Macs)_
_- reset SMC (System Management Controller)_
NONE of the above-mentioned methods can resolve the problem.
Althought I am sure that the Spotlight isn't indexing the hard drive, and I just start my computer and do nothing and wait for the scheduled computer sleep, the scheduled computer sleep just won't work.
In the other Mac forum, I saw someone suggest installing an application called PleaseSleep:
http://www.dragonone.com/products/macosx/pleasesleep/
It works.
But I really want to find out what caused this problem as this is a function shipped with Mac which is expected to work normally.
What's more, Apple is claiming to be a green Apple, right?
==========
Here's the log taken from 'Console':
- Sleep by closing the lid of my MacBook:
Apr 18 13:21:05 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:21:05 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:21:07 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:23:21 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:23:21.028 PM - Waketime:4/18/2010 1:23:19.410 PM = Deltatime:1.618421972
Apr 18 13:23:21 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:23:21.579 PM - Waketime:4/18/2010 1:23:19.410 PM = Deltatime:2.169138968
Apr 18 13:23:23 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Clamshell Sleep
Apr 18 13:23:23 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - EC LID0
Apr 18 13:23:23 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:23:23 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- Sleep by manually clicking the Apple logo in the upper left corner of the screen -> 'Sleep':
Apr 18 13:31:46 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:31:46 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:31:49 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:32:04 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:32:04.033 PM - Waketime:4/18/2010 1:32:02.720 PM = Deltatime:1.313067079
Apr 18 13:32:04 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:32:04.589 PM - Waketime:4/18/2010 1:32:02.720 PM = Deltatime:1.869303048
Apr 18 13:32:06 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Software Sleep
Apr 18 13:32:06 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - OHC1
Apr 18 13:32:06 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:32:06 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- Sleep by manually pressing control + eject, and the press 'Sleep':
Apr 18 13:34:17 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:34:17 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:34:46 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:34:46.080 PM - Waketime:4/18/2010 1:34:44.720 PM = Deltatime:1.360466003
Apr 18 13:34:46 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:34:46.564 PM - Waketime:4/18/2010 1:34:44.720 PM = Deltatime:1.844347000
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: PMConnection AirPort configd plug-in com.apple.powermanagement.applicationresponse.slowresponse 566 ms
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: bootpsessiontransmit: bpf_write(en0) failed: Network is down (50)
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: DHCP en0: INIT transmit failed
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: PMConnection IPConfiguration com.apple.powermanagement.applicationresponse.slowresponse 567 ms
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:34:48 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Software Sleep
Apr 18 13:34:48 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - OHC1
Apr 18 13:34:48 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:34:48 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- Sleep by _turning on the application called 'PleaseSleep' based on the settings from 'Energy Saver'_:
Apr 18 13:37:22 Michael-Leungs-MacBook PleaseSleep[288]: Application is enabled
Apr 18 13:37:29 Michael-Leungs-MacBook System Preferences[1136]: * AGCAttach() failed
Apr 18 13:37:31 Michael-Leungs-MacBook [0x0-0x58058].com.apple.systempreferences[1136]: Couldn't find any matches.
Apr 18 13:38:23 Michael-Leungs-MacBook PleaseSleep[288]: Checking sleep conditions...
Apr 18 13:38:23 Michael-Leungs-MacBook PleaseSleep[288]: Going to sleep...
Apr 18 13:38:23 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:38:23 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:38:56 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:38:56.042 PM - Waketime:4/18/2010 1:38:54.720 PM = Deltatime:1.321902931
Apr 18 13:38:56 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:38:56.571 PM - Waketime:4/18/2010 1:38:54.720 PM = Deltatime:1.850627959
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: PMConnection AirPort configd plug-in com.apple.powermanagement.applicationresponse.slowresponse 707 ms
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: bootpsessiontransmit: bpf_write(en0) failed: Network is down (50)
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: DHCP en0: INIT transmit failed
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: PMConnection IPConfiguration com.apple.powermanagement.applicationresponse.slowresponse 708 ms
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:38:58 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Software Sleep
Apr 18 13:38:58 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - OHC1
Apr 18 13:38:58 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:38:58 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- If I disable 'PleaseSleep' and only depend on the non-working 'Energy Saver', nothing happens.
==========
Looking forward to your replies! Thanks in advance!

Found this discussion by googling "com.apple.systempreferencescouldn't find any matches"...
One month ago I bought a brand new Macbook Pro 13", and after a couple of weeks I realized it wasn't sleeping on its own when it should, per the system preferences. (I did sleep when I chose "Sleep" in the menus or closed it... It just wouldn't sleep on its own, while open.) What was extra frustrating was that it was intermittent... It would sleep on its own maybe 1/3 of the time, but other times it would NEVER go to sleep. I deleted PowerManagement.plist, reset the SMC, etc... No luck.
I took it to the "geniuses" at the Apple Store, and the guy took all of five minutes trying to diagnose the problem. When my MBP wouldn't sleep on its own, he promptly replaced it with a new one. That was nice, but I actually would have preferred that he diagnosed and fixed it. (I think the store was so swamped with people coming in for service that day that they were doing anything they could to close cases and get customers out of there ASAP.)
Now, sitting here with my 48-hour-old MBP, I still have the problem. The other one was so new that I had barely put anything on it yet. The only applications I had put on it were MS Office for Mac 2011, Firefox, Chrome, and Adobe Flash Player. I've put Office and Flash Player on this one, but not yet Firefox or Chrome. That's it. No other customization or fancy business.
I looked into the Console just now, and I see the "Couldn'tfind any matches" entry popping up again and again. The last three seemed to pop upright around the time when my MBP should have gone to sleep on its own, but not down to the second, so it's hard to definitively point at that and say it's it for sure.
They need to fix this!!

I can't install itunes it says my windows installer won't work

I am trying to download the newest version of itunes and it says it can't finish download cuz windows installer won't work. Help

When your username includes a Charakter like "acson te graf" zhere is a Problem for Windows to find your installiert-Files. Yust Build another Username like "Dummy", give admistration rights, change to this user and install iTunes on this accout. Now you can Return to your Old account an use iTunes.
I am still surching how to change the username in Windows but still no idea.

Finder window preferences are completely broken.

Snow Leopard has been out for quite a while now, however some absolutely glaring bugs with the Finder window preferences still exist.
No matter what you do to set preferences for, no matter what you do with the window controls, no matter what mode you view them in... they are never remembered.
This worked fine in 10.5 and previous... where you could select options like "this folder only" or "copy to existing folders" or "make default view". NONE of this works and saves what you do.
This is very uncharacteristic of Apple and their quality control. It's easy to see as a long-time Mac user that they are slipping in these areas quite a bit.
Apple, is there a fix coming for this?

Oh I do wish you were correct. It almost "just works" but not entirely!
The OSX Finder has never really had the base customisability of the OS9 finder. Ii miss being able to open folders in list view and see the following columns nicely sized to fit, in sequence and resortable to my my preference of the moment. My preferred sequence is label, size, name (flowed to 2 or 3 lines, date modified, comments (likewise flowed to at least 2 lines). Of these being able to move the label and sort to the first columns and have them stuck there and at sized to fit minimum column space would expedite most finder tasks.
The other feature that wasn't in OS9 that I wish for is the ability to instantly assign finder labels inside Finder Save-as dialogues-boxes, I often wonder, "What sort of lazy gimps at Apple left this out?" It is unreal that the forgoing omissions remained omitted for more than a decade of development of OSX. The finder lable alone would save me thousands of mouse clicks per month. I've heard it suggested that Spotlight negates these needs, but frankly it is fairly hopeless as a tool, as once you have used it to find the 3800 files that meet the spotlight searchable criteria, it is well nigh impossible to drill down further , or resort the discovered files, -- and more often than not Spotlight seems to miss the file your looking for even if you enter the correct filename in full, e.g., "Applejuice.jpg" located at the root level of the user/Pictures/ folder. In theory it should turn up all of in the following: basic finder search function; sidebar smart folders and spotlight but… !!*#!. And yes I do know all about the Spotlight preferences (both explicit and hidden). I usually end up relying instead on having a folder structure that is logical and doing a manual "eyeball" search for the required file and duplicates. which is frankly a hassle over the many drives I have in use. The failure of the Finder search functions is worrying as it throws doubts upon the reliability of Time Machine.

How do I keep my new finder window preference set to open a certain folder on the server?

Since switching to Lion, my new finder window preference keeps resetting itself to default. When I open a new finder window I want it to be a certain folder on our server. This setting was persistent in Snow Leopard. Now I have to keep setting it back, sometimes more than once a day. Please help, its very time consuming to have to click through to get to the folder I use most often every time I open a finder window.
Mac Pro (early 2009)
Processor 2.66 GHz Quad-core Intel Xeon
Memory 8 GB 1066 Mhz DDR3ECC
Graphics ATI Radeon HD 4870 512 MB
Mac OS X Lion 10.7.1 (11B26)

Enabling thirds-party cookies is the default and if there aren't any other changes made then Firefox will show "Remember History"
Choosing the "Use custom settings for history" setting doesn't make any changes.<br />
If Firefox shows the "Use custom settings for history" setting then that is an indication that at least one of the history and cookie settings are not the default to make you aware that changes were If all History settings are default then you see "Firefox will: (Never) Remember History" and the custom settings are hidden.<br />

Auto-scrolling of list view in Finder windows sometimes doesn't work

I've noticed a minor bug in 10.4 that doesn't seem to show up in 10.3.9, and I thought I'd comment on it here because it's mildly annoying, and I'm not sure that anyone at Apple is aware of the issue.
My Pictures folder is pretty large -- I have over 6,000 items in it, some of which are themselves folders. I've got this folder set to list view. My typical usage pattern is to open a Finder window for my Pictures folder, start typing the first few characters of a file name, and then search from there. In 10.4.3 and later (up to and including 10.4.6 as of this writing), if the file in question is outside the viewport of the Finder window, the thumb on the scrollbar will jump to the correct location, but the actual viewport won't scroll to match; therefore, the file that gets highlighted isn't visible.
The work-around is to manually scroll the contents of the window so that I'm "closer" to the file I'm looking for; alternately, I can type characters to get the ball rolling, and then hit the up or down arrow key a couple times (once won't do the trick) which will force the viewport to jump to the correct scroll location. Using this second method, I then have to move the selection back to the file, which is annoying since it's forcing me to use extra keystrokes.
Interestingly enough, if I am careful and click on the scrollbar thumb without moving it too much (after typing the first few characters of the filename I'm looking for), the viewport will usually "snap to" the appropriate position. This suggests that the logic to auto-scroll the contents of a Finder window got subtly broken between Panther and Tiger. It just seems weird to me that the scrollbar thumb would jump without the viewport following suit automatically.
This wasn't a problem in 10.3.9. I realize that we're being encouraged to use Spotlight and other search features, but since my pictures directory is already an alphabetic list view of files, why should I be forced to do a Spotlight search when I know what it is I'm after?
Dual 2.0 GHz G5 Mac OS X (10.4.6)

I've been having the same problem (though I haven't looked at the console yet to verify the same exact error).
There doesn't seem to be a situation that I can identify to cause the problem (i.e. waking from sleep mode), so it's difficult to reproduce consistently. The error seems to happen randomly. Last night I was getting the error every time I sent a single message. So I'd create and send a message, and then the next message I'd try to create or reply to, I couldn't. I'd have to quit Mail and start it again to gain functionality.
When I do have the problem where the compose window isn't created when replying, I also can not start a new message, note, or forward a message. Basically, no new windows can pop up besides the windows that are already there in Mail. When I quit mail, every window I tried to create by replying, making a new message, or forwarding, appears in the draft folder, just before the program closes. Then, the next time I open Mail all the windows appear that I tried to create, with no text in them. Very strange. Looks like this poster has a similar problem.
http://discussions.apple.com/thread.jspa?threadID=1197152&tstart=1020
I'm curious if this is a bug, or something our machines just can't handle? I see that we all have very similarly spec'd PowerBooks.

Preferences won't work!

Hi, I installed a Boot Camp partition from when I was on Leopard, but I recently downgraded back to Tiger.
In System Preferences in the Spotlight prefpane and on the "Privacy" tab, I try dragging in my Windows drive but it just won't go in there and it did in Leopard!
Should I delete all my preference plists or what?

HI,
Try troubleshooting the Safari .plist file.
Quit Safari (Command + Q) Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder.
Move the com.apple.Safari.plist file from the Preferences folder to the Desktop. Launch Safari. Go to Safari / Preferences or Command , (comma) on your keyboard. If the Safari pref pane renders correctly, move that .plist file to the Trash.
Carolyn

How do I reset my finder window preferences.

when i log into my administrator account my finder window keeps opening in "simple" mode. I have tried everything I can think of. I added a test user account with NO finder problems. I tried deleting finder preferences without luck. any ideas?

Weird. The Simple Finder option is part of the parental controls you can enable for regular (non-admin) accounts, but as you probably know, you can't enable it for admin user accounts. If you try you get this:
Unless somehow the checkbox for "Enable parental controls" is currently checked for your admin account & you can clear it by clicking on it, I'm not sure what you should do, aside from maybe creating a new admin account, logging into that, & trying to remove the parental controls from your normal admin account.

Finder window preferences

I've done some searches but haven't come across this question (maybe because it's so simple).
When I open my main finder window after login, and click on applications, the column view is arranged with "Date Modified" selected, and all the apps arranged that way, which is kind of a pain when you want to select an app. How do I get it revert to simply the alphabetical "Name" column as the default?
Obviously I did something to changet that preference (each time I login it even shows an app I recently installed with the folder open and all the contents showing), but I don't know what I did. I've tried setting the folder with my desired prefs, then restarting, but no luck.

I wish I knew what you did too - I would love to have Tiger Finder show column view in other than Name order sometimes ...

System preferences won't work

only opens to auto fill

HI,
Try troubleshooting the Safari .plist file.
Quit Safari (Command + Q) Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder.
Move the com.apple.Safari.plist file from the Preferences folder to the Desktop. Launch Safari. Go to Safari / Preferences or Command , (comma) on your keyboard. If the Safari pref pane renders correctly, move that .plist file to the Trash.
Carolyn

Windows 7 Won't work with GT704WGB - Connects, but can't access internet or ping router

Upgraded my Verizon DSL.
I replaced an old WireStream DLS router and NetGear wireless access/router with Verizon's GT704WGB.
After I replaced it, Wireless connections from Windows 7 no longer work.
Help. Any ideas?
1. The GT704WGB installation seemed to be easy and successful.
2. I have 3 devices and 4 operating systems
    a. An iPhone - It connects to my wireless network and works fine.
    b. An Acer lap-top running Windows XP service pack 2 - It connects to my wireless network and works find.
    c. An Hp Pavilion lap-top running Ubuntu Linux
         i. It connects to router via cable and works fine.
        ii. It connects to router wirelessly and works fin.
    d. The same Hp Pavilion when booted to Windows 7 doesn't work wirelessly. :-(
         i. It connects via cable to router and works fine
        ii. When I disconnect cable and connect wirelessly IT DOESN'T WORK. :-(
What happens is Windows reports the the wireless adapter has connected to the network, but says it is NOT CONNECTED TO INTERNET. Further I can't ping the router, 192.168.1.1. I have checked the IP4 properties and settings for the adapter. They seem
fine.
1. Adapter has an address on the network.
2. DHCP is enabled.
3. Gateway is provided automatically by DHCP
4. DNS is provided automatically by DHCP.
Pinging router gets no response. Attempting to resolve a name, www.google.com reports unable to resolve name.
All of this works perfectly when directly cabled to router.
Any help with how to troubleshoot this would be appreciated.
Solved!
Go to Solution.

Solved my own problem. Sorry for the spam. :-)
Windows does not support multiple gateways. I had foregotten I had a 2nd wireless access point/router plugged into the network (Cisco/Linksys E1000). That router had been working fine in combination with old SpeedStream DSL router from Verizon, but apparently it introduced a second gateway address which was in conflict with GT704WGB.
Solution:
1. Unplug Cisco E1000. Reset it to factory settings by pushing red button.
2. Plug Cisco E1000 back into network.
3. Use Cisco CD and setup.exe to "install" E1000.
4. Use Cisco CD and Cisco Connect to reconfigure E1000.
5. Done.
All devices working with all OS's including Windows 7.

Can't mount dmg files, Applications button in sidebar automatically closes Finder, and Flash won't work in browsers

Although these problems don't seem to be related, they all started occurring at the exact same time. To reiterate
1) Any time I try to mount a .dmg file, the setup window automatically closes
2) Any time I go into Finder and click on "Applications" button in the sidebar, the Finder window automatically closes
3) Flash player does not work in any browser
I have tried repairing permissions and this doesn't work.
Can anyone help?

Have you repaired the Disk. You must boot into the Recovery HD to repair the disk. See http://support.apple.com/kb/HT4718 and http://support.apple.com/kb/HT1782

Find My iPhone won't work from safari

Hello,
I'm trying to use "Find My iPhone" from safari 5.0 an MacOS X 10.6.3, but It doesn't work.
The iPhone localization works fine, but if I try to use the "Display a Message" button, when I push the send button I get an alert window saying: "Your Find My iPhone session has expired. For security reasons, you have been automatically logged out of Find My iPhone. Your last action was not completed. Log in and try again. MobileMe requires you to log in to Find My iPhone every 15 minutes." and then I'm asked endlessly to login.
I have emptied the cache and reset safari, but with no success for Find My iPhone.
All works fine, instead, if I use Firefox.
Moreover, If I switch user (to root) then "Find my Iphone" works fine from safari. But the installed plugins are the same for the two users. There are no plugins in "~/Library/Internet Plugins".
What's the matter?

HI,
Find My iPhone" in the ~/Library/Internet Plugins folder.
MobileMe / Find My iPhone *is not a plugin.*
Go here: MobileMe: Troubleshooting Find My iPhone and Remote Wipe
More help here: Find my iPhone
If you still more assistance, post in the iPhone Forum
Carolyn

My computer froze and I had no choice but to turn it off. When I turned it back on, it would no longer open iTunes. It says "error 7 (windows error 14001). iTunes said to uninstall and then reinstall iTunes. Windows installer won't work.

My computer froze, so I had to finally turn it off. When I turned it on again, it wouldn't open iTunes. Error7 (Windows error 14001) appeared. I could not uninstall and reinstall iTunes because now Windows Installer isn't working either. Tried using "System Restore" from a backup, but still didn't fix problem. Tried online purchase of registry cleanup ("Error End"), but that didn't solve problem either.
How can I get iTunes to open? Any suggestions for getting Windows Installer to work? Thanks!

Hey Carolefromthelou,
The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Welcome to Apple Support Communities!
Best,
Delgadoh

IMac display issues: black icons and folders, doubled up files in finder windows, programs won't update

HELP!
I'm hoping someone can help with my iMac 27" purchased in 2010. From a previous discussion I started a year ago, I have had virtually nothing but trouble with it. After the internal hard drive crashing, I was able to install OS X on an external drive and used it for a good 8 months to drive my iMac and I took it to an expert who has replaced it with a 3tb HDD, but at some point the display has gone crazy. I am not certain if it is hardware, i.e. graphics card or video but I'll describe the symptoms and add some pics to see if anyone has seen this before and knows what the problem may be.
1.     90% of the screen was covered with white with just a portion of the desktop showing through.
        (This happened when I tried to reinstall OS X on the old HDD and the new one, but didn't happen when using OS X install disc)
2.     Files, folders, photos and some icons on the dock go black
3.     Files and photos double up when in Finder. When I'm viewing photos, it shows them but all the previous panes and the photos are jumbled behind the
        photos.
4.     Anything I open in Preview is completely black, but ColourSync Utility opens everything fine.
5.     Programs won't update. They will download onto my iMac but won't update. Some say, because I don't have OS X 10.6.8 others just won't open.
        Including Google Chrome, opens with two tabs open but when I open a third tab the rainbow wheel just turns. Skype won't open just gives a failure
        report.
6.     10.6.8 Update Combo downloads but when I restart the screen is covered in white - as in 1. and I have to reinstall OS X 10.6.2 to get the screen to               clear but then all the above problems continue.
7.     Sometimes videos don't display in Youtube, or the entire page other than the video player is covered in rainbow lines.
8.     Some buttons are blacked out on selection pages, i.e. system preferences, or saving screens
9.     Photos opened in FB go upside down and flicker all over the page as my mouse runs over them.
10.   Photos won't upload into internet editing programs.
I can't find anyone who has had the same issue in all of the discussions I've looked at, but it sounds like I have a video problem, but I wondered if it might be a software problem with flash or something. Or I have something malicious on my computer.
I also have an iphone 5 that faulted with the iTunes and USB icons and won't fix after trying one of those R-Sims, and I wondered if somewhere along the line it may have even had a virus/trojan/malware that has infected my external drive and then my internal drive. A reason I have thought that is because I have used my daughter's MacPro laptop and plugged in my external drive and I noticed the windows in hers were starting to do the same thing.
And on top of all that, my fans didn't work for over a year and I had to place an external fan at the back of the computer or it would overheat and shut down, but after resetting the SMU it started working again, but it is very noisy. I have tried to download SMC Fan Control and although it downloads to the HDD, it won't open.
Sorry its such a long post, I do hope with all of this information someone can help me.
Thanks so much.

HI and Welcome to Apple Discussions...
*Soon after, I installed Quake Wars, L4D 1, 2, Mass Effect 2, Need For Speed: Undercover, Mozilla Firefox and *Sophos Enterprise AV*. Approximately a week after installation, I began to experience malfunctions varying greatly*
Macs get grumpy when running anti virus software. Disable or completely uninstall Sophos A/V and see if that makes a difference. A/V software on a Mac will slow the drive down more and more as time goes on.
Also, check the vendor sites for each 3rd party software you installed to make sure they are compatible with 10.6.x
The "hard reboots" are a result of the system freezing due to incompatible or outdated software.
Carolyn
Message was edited by: Carolyn Samit

Finder window preferences won't work

Similar Messages

Maybe you are looking for