Finder won't respond

When i turn on my computer all i can see is my background picture, NO menus or anything. When i press alt command esc and try to relaunch finder i just get that spinning beach ball... This is a brand new computer and i am close to losing my mind, plzzz help me!!

Take it to an Apple store and have them sort it out. You have a warranty, so do take advantage of it.
Ciao.

Similar Messages

MacBook won't shut down properly because finder won't respond

Every time I shut my MacBook down it seems just to freeze and the dock and desktop are still visible. I control and clicked on finder and it said it wasn't responding and gave me the option to 'relaunch' it. This doesn't work and I am forced to hold the off button until it goes off completely.
Just wanted to know if something bad was up with my laptop.

Close all windows and quit all applications.
Hold the option key down and click the "Go" menu in the Finder menubar.
Select "Library" from the dropdown, then "Preferences" folder.
Look for this file.
com.apple.finder.plist
Right click on it and select " Move To Trash" from the contextual menu.
Restart the computer.

Finder does not respond/Booting troubles

Hi!
MacBookPro 13.3" (2010)
Snow Leopard 10.6.8
A couple of days ago I started having trouble with my MBP. Finder stopped responding. The first sign if I remember correctly was that when I tried to shut it off nothing happened, so I went to Force Quit activities and restarted Finder and the computer shut off. I didn't think of anything specific at the time. Now however when it boots Finder won't respond, no matter how many times I restart it. I have tried restarting it through Force Quit, through the dock and a Terminal command that i found ("kill -HUP `ps auxc | grep Finder | awk '{print $2}'`" from here). When I boot, as said, it does not respond, I don't get my icons on the desktop or anything. I can however use other applications without troubles. I have not tried saving anything but I have experienced troubles with the internet (however that might not be related) but when I try to aquire mail I can't (but that might also be related to troubles with internet (although I've been connected at the time and not only to the network). I have tried booting in safe mode and that has not helped.
I also tried doing software update because I thought that maybe a previous one messed something up (I have read that has happened to some people). That did not work or help. It downloaded some Java updated, iTunes, Printer updates and so on and a safety update and it went to installation mode and an error message popped up (I can't remember what it said but as far as I remember it only said there was an error, I sent it to apple). I tried again when I managed to boot it and as I suspected it would it said it could not save the files anywhere.
I have however also experienced booting problems, both in safe mode and normal. When I boot, a bar appears at the bottom of the screen. Sometimes it takes about a minute or more longer that normal and sometimes it won't boot even after 10-15 minutes (then I force it off by holding down the startbutton).
I've looked for different discussions here but haven't really found what I have been looking for, at least that has helped.
/chipshooter
I would really appreciate help, Thanks!

You have a hardware problem. More then likely the drive is failing or it could be the cable going from the drive to the logic board.
Soon it will not boot at all. That is when the drive has failed completely.
Copy you personal data to an external ASAP.

Finder won't open and couldn't access any of my files, Help!

MacBook Air (13-inch, Mid 2013)
Processor 1.3 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Storage 120GB (and remaining space 11GB)
OS X Yosemite Version 10.10.2
Hi there,
Listing my issues below,
Since yesterday,
1. I couldn't open my Finder (the color ball is always rotating)
2. I witness slightly excess heating than usual on the top left corner of the laptop
3. My desktop files are all missing
4. I couldn't access any file even when I use Spotlight (it won't respond to open any file selected)
5. Safari and other browsers work
6. I have Parallel Desktop with Windows and I can access files which are available in Windows
I sincerely appreciate your contribution to sort this problem at the earliest.
Many thanks,
Kart.

Dear Mr. Linc,
1. I don't have backup of my files
2. I couldn't see or open finder to see all my documents to copy and backup them
3. Below is the terminal result of normal login
Start time: 01:41:21 03/30/15
Revision: 1308
Model Identifier: MacBookAir6,2
System Version: OS X 10.10.2 (14C1514)
Kernel Version: Darwin 14.1.0
Time since boot: 3:19
UID: 501
Activity
    CPU: user 25%, system 0%
CPU usage (%)
    Finder (UID 501): 100.0
Energy (lifetime)
    Finder (UID 501): 99.62
    WindowServer (UID 88): 16.80
    com.apple.WebKit.WebContent (UID 501): 6.64
Energy (sampled)
    Finder (UID 501): 99.94
Firewall: On
Wi-Fi
    Security: WPA Personal
    Transmit Rate: 11
System caches/logs
    1.9 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data
Diagnostic reports
    2015-02-27 com.apple.AmbientDisplayAgent crash
    2015-03-04 Safari hang
    2015-03-07 taskgated crash
    2015-03-22 iTunes hang
    2015-03-27 discoveryd crash
    2015-03-28 Finder hang
    2015-03-29 Finder hang x22
    2015-03-29 prl_client_app hang x2
HID errors: 23
Kernel log
    Mar 28 18:40:55 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
    Mar 28 18:40:55 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
    Mar 28 18:40:55 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
    Mar 28 18:40:55 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
    Mar 28 19:25:51 Limiting icmp unreach response from 312 to 250 packets per second
    Mar 28 19:35:01 vnic0: promiscuous mode enable failed
    Mar 28 19:35:01 vnic1: promiscuous mode enable failed
    Mar 28 23:10:52 /drv/ MacMem.cpp:856   Physical Address assertion failed, phys_addr = 11a27e000, ret_addr = 7f9a27e000
    Mar 28 23:10:52 /drv/ HypTest.c:132   HypTest Failure: HypMem Failed to MapPhyMem 11A27E
    Mar 28 23:10:54 vnic0: promiscuous mode enable failed
    Mar 28 23:10:54 vnic1: promiscuous mode enable failed
    Mar 29 02:54:14 PM notification timeout (pid 1076, Finder)
    Mar 29 02:54:44 PM notification timeout (pid 1076, Finder)
    Mar 29 09:35:23 AppleMultitouchTrackpadHIDEventDriver::_unleashDeviceGated() Failed to set device leash state. Error = 0xe00002ca
    Mar 29 12:34:06 considerRebuildOfPrelinkedKernel com.apple.kext.OSvKernDSPLib triggered rebuild
    Mar 29 12:58:59 vnic0: promiscuous mode enable failed
    Mar 29 12:58:59 vnic1: promiscuous mode enable failed
    Mar 29 17:37:47 /drv/ MacMem.cpp:856   Physical Address assertion failed, phys_addr = 11f655000, ret_addr = 7f9f655000
    Mar 29 17:37:47 /drv/ HypTest.c:132   HypTest Failure: HypMem Failed to MapPhyMem 11F655
    Mar 29 17:37:48 vnic0: promiscuous mode enable failed
    Mar 29 17:37:48 vnic1: promiscuous mode enable failed
    Mar 29 17:51:59 firefox (map: 0xffffff801279d690) triggered DYLD shared region unnest for map: 0xffffff801279d690, region 0x7fff88600000->0x7fff88800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
    Mar 29 19:43:47 firefox (map: 0xffffff801279d960) triggered DYLD shared region unnest for map: 0xffffff801279d960, region 0x7fff88600000->0x7fff88800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
    Mar 29 22:17:19 CoreStorageFamily::commitFamilyProperties: lv_commit_properties returned 30
    Mar 29 22:25:15 considerRebuildOfPrelinkedKernel com.apple.kext.OSvKernDSPLib triggered rebuild
System log
    Mar 29 22:21:58 WindowServer: WSSetWindowTransform: Singular matrix
    Mar 29 22:21:59 loginwindow: Login Window Started Security Agent
    Mar 29 22:21:59 UserEventAgent: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
    Mar 29 22:21:59 WiFiAgent: securityd_message_with_reply_sync Failed to talk to secd after 4 attempts.
    Mar 29 22:22:00 _iconservices: Unable to resolve hostname(s)
    Mar 29 22:22:21 cloudd: Stream 0x7fab30e60330 is sending an event before being opened
    Mar 29 22:22:22 taskgated-helper: none of the 0 applicable provisioning profile(s) apply
    Mar 29 22:22:22 taskgated-helper: CPValidateProvisioningDictionaries returning NO with error: (null)
    Mar 29 22:23:53 spindump: [210] Not monitoring force quit since process is being debugged
    Mar 29 22:26:18 WindowServer: WSGetSurfaceInWindow : Invalid surface 696208782 for window 72
    Mar 29 22:33:47 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.
    Mar 29 22:33:47 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.
    Mar 29 22:33:47 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.
    Mar 29 22:33:48 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.
    Mar 29 22:33:58 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.
    Mar 29 22:33:59 com.apple.kextcache: kext file:///System/Library/Extensions/RIMBBUSB.kext/ is in hash exception list, allowing to load
    Mar 29 22:33:59 com.apple.kextcache: IOBluetoothHostControllerUARTTransport.kext has no Info.plist file.
    Mar 29 22:34:00 com.apple.kextcache: kext file:///System/Library/Extensions/JMicronATA.kext/ is in hash exception list, allowing to load
    Mar 29 22:35:14 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
    Mar 29 22:36:33 corestoraged: 0x7fff7c9b3300 __finishRevert_block_invoke: calling finishRevertVolume (DiskManagement) for lv UUID
    Mar 29 22:36:33 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
    Mar 29 22:36:43 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
    Mar 29 22:36:54 corestoraged: 0x7fff7c9b3300 -[CoreStorageDaemon dmAsyncFinishedForDisk:mainError:detailError:dictionary:]: got callback dmAsyncFinishedForDisk, inMainError is 0
    Mar 29 22:36:54 corestoraged: 0x7fff7c9b3300 -[CoreStorageDaemon csdDmcsSyncCall:withSession:withDmcsCallBlock:]: corestoraged: exiting csdDmcsSyncCall, err is 0
    Mar 29 22:36:54 corestoraged: 0x7fff7c9b3300 finishBackgroundConversionState: background conversion was successful for UUID
launchd log
    Mar 28 18:43:32 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: open.635, action = service submission, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100000
    Mar 28 18:43:32 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: launchctl.641, action = start service, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100000
    Mar 28 18:43:33 com.apple.xpc.launchd.domain.system: Could not read path: path = //System/Library/LaunchAgents/com.apple.MDCrashReportd.plist, error = 2: No such file or directory
    Mar 28 18:43:33 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: launchctl.681, action = start service, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100000
    Mar 28 19:35:01 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory
    Mar 28 22:54:52 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.174, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
    Mar 28 23:02:29 com.apple.xpc.launchd.domain.pid.Install Adobe Flash Player.419: Could not resolve origin of domain. XPC services in this domain's bundle will not be bootstrapped: error = 109: Invalid property list, taint = (null)
    Mar 28 23:10:54 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory
    Mar 28 23:33:11 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory
    Mar 28 23:46:15 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory
    Mar 29 12:32:27 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.181, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
    Mar 29 12:58:59 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory
    Mar 29 15:40:07 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.179, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
    Mar 29 16:58:04 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.180, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
    Mar 29 17:37:48 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Library/LaunchAgents/com.parallels.vm.prl_pcproxy.plist, error = 2: No such file or directory
    Mar 29 21:23:45 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.174, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
    Mar 29 21:56:33 com.apple.xpc.launchd.user.501.100023.Aqua: Could not import service from caller: caller = otherbsd.572, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
    Mar 29 22:06:27 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.200, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
    Mar 29 22:13:50 com.apple.xpc.launchd.user.201.100005.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
    Mar 29 22:13:50 MyListenerSocket: No PATH environment variable set. The application firewall will not work with this service.
    Mar 29 22:13:50 MyListenerSocket: No PATH environment variable set. The application firewall will not work with this service.
    Mar 29 22:13:50 com.apple.xpc.launchd.user.201.100005.Aqua: Could not import service from caller: caller = otherbsd.206, service = com.apple.photostream-agent, error = 119: Service is disabled
    Mar 29 22:13:50 com.apple.xpc.launchd.user.201.100005.Aqua: Could not import service from caller: caller = otherbsd.206, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
    Mar 29 22:15:46 com.apple.xpc.launchd.domain.user.0: Caller not allowed to perform action: loginwindow.65, action = query service enabled state, code = 1: Operation not permitted, uid = 0, euid = 201, gid = 201, egid = 201, asid = 100005
    Mar 29 22:22:16 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.fiplab.BatteryHealthHelper, error = 119: Service is disabled
Console log
    Mar 29 12:32:27 fontd: Failed to open read-only database, regenerating DB
    Mar 29 22:22:16 fontd: Failed to open read-only database, regenerating DB
Loaded kernel extensions
    com.rim.driver.BlackBerryUSBDriverInt (0.0.97)
System services loaded
    com.adobe.fpsaud
    com.apple.spindump
    - status: 75
    com.apple.watchdogd
    com.google.keystone.daemon
    com.microsoft.office.licensing.helper
    com.rim.BBDaemon
Login services loaded
    com.apple.Finder
    - status: -15
    com.google.keystone.system.agent
    com.rim.BBLaunchAgent
    com.rim.RimAlbumArtDaemon
User login items
    iTunesHelper
    - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
    Flux
    - /Users/USER/Applications/Flux.app
Firefox extensions
    Greasemonkey
    Johan Sundström
Widgets
    Calc Board
    calendarCountdown
iCloud errors
    bird 638
    cloudd 38
    storedownloadd 2
Continuity errors
    lsuseractivityd 32
    sharingd 15
Restricted files: 1001
Lockfiles: 15
High file counts
    Desktop: 73
Contents of /Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist
    - mod date: Jun 25 22:00:22 2013
    - size (B): 524
    - checksum: 2868431736
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>KeepAlive</key>
    <true/>
    <key>Label</key>
    <string>com.rim.RimAlbumArtDaemon</string>
    <key>OnDemand</key>
    <false/>
    <key>Program</key>
    <string>/Library/Application Support/BlackBerry/RimAlbumArtDaemon</string>
    <key>ProgramArguments</key>
    <array>
    <string>RimAlbumArtDaemon</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    </dict>
    </plist>
Contents of /Library/LaunchAgents/com.rim.BBLaunchAgent.plist
    - mod date: Feb 21 06:16:42 2013
    - size (B): 516
    - checksum: 908705504
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>KeepAlive</key>
    <true/>
    <key>Label</key>
    <string>com.rim.BBLaunchAgent</string>
    <key>OnDemand</key>
    <false/>
    <key>Program</key>
    <string>/Library/Application Support/BlackBerry/BBLaunchAgent.app</string>
    <key>ProgramArguments</key>
    <array>
    <string>BBLaunchAgent</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    </dict>
    </plist>
Contents of /Library/LaunchDaemons/com.rim.BBDaemon.plist
    - mod date: Feb 21 06:16:42 2013
    - size (B): 748
    - checksum: 4059782046
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
    http://www.apple.com/DTDs/PropertyList-1.0.dtd >
    <plist version="1.0">
    <dict>
    <key>Label</key>
    <string>com.rim.BBDaemon</string>
    <key>Program</key>
    <string>/Library/Application Support/BlackBerry/BBDaemon</string>
    <key>ProgramArguments</key>
    <array>
    <string>BBDaemon</string>
    </array>
    <key>KeepAlive</key>
    <true/>
    <key>OnDemand</key>
    <false/>
    <key>RunAtLoad</key>
    <true/>
    <key>Sockets</key>
    <dict>
    <key>Listeners</key>
    <dict>
    <key>SockType</key>
    <string>stream</string>
    ...and 8 more line(s)
Contents of Library/LaunchAgents/com.apple.FolderActions.folders.plist
    - mod date: Mar 22 06:17:45 2015
    - size (B): 584
    - checksum: 2552160599
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>Label</key>
    <string>com.apple.FolderActions.folders</string>
    <key>Program</key>
    <string>/usr/bin/osascript</string>
    <key>ProgramArguments</key>
    <array>
    <string>osascript</string>
    <string>-e</string>
    <string>tell application "Folder Actions Dispatcher" to tick</string>
    </array>
    <key>WatchPaths</key>
    <array>
    <string>/Users/USER/Desktop/untitled folder</string>
    </array>
    </dict>
    </plist>
Extensions
    /System/Library/Extensions/JMicronATA.kext
    - com.jmicron.JMicronATA
    /System/Library/Extensions/RIMBBUSB.kext
    - com.rim.driver.BlackBerryUSBDriverInt
    /System/Library/Extensions/RIMBBVSP.kext
    - com.rim.driver.BlackBerryUSBDriverVSP
Applications
    /Applications/Adobe/Adobe Help.app
    - chc.UUID.1
    /Applications/CCleaner.app
    - com.piriform.ccleaner
    /Applications/Microsoft Communicator.app
    - com.microsoft.Communicator
    /Applications/Microsoft Messenger.app
    - com.microsoft.Messenger
    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
    - com.apple.ASApplication
    /Applications/Microsoft Office 2011/Office/Equation Editor.app
    - com.microsoft.EquationEditor
    /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
    - com.microsoft.office.setupassistant
    /Applications/Microsoft Office 2011/Office/Microsoft Query
    - N/A
    /Applications/Remote Desktop Connection.app
    - com.microsoft.rdc
    /Applications/Utilities/Adobe AIR Application Installer.app
    - com.adobe.air.ApplicationInstaller
    /Applications/Utilities/Adobe AIR Uninstaller.app
    - com.adobe.air.Installer
    /Applications/iSkysoft Video Editor.app
    - com.iSkysoft.Video Editor
    /Library/Application Support/BlackBerry/BBLaunchAgent.app
    - N/A
    /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
    - com.adobe.air.ApplicationInstaller
    /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app
    - com.adobe.air.Installer
    /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app
    - com.adobe.air.Template
    /Library/PDF Services/Save as Adobe PDF.app
    - com.apple.automator.SaveasAdobePDF
    /Library/Printers/hp/Fax/fax.backend
    - com.hp.fax
    /Library/Printers/hp/Fax/rastertofax.filter
    - com.hp.rastertofax
    /Library/Printers/hp/filter/hpPreProcessing.filter
    - com.hp.print.cups.filter.hpPreProcessing
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/710_b042_multilanguage (1).exe.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/710_b042_multilanguage.exe.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/7z Setup SFX.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Accessibility On-Screen Keyboard.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Acrobat.com.exe.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Flash Player 17.0 r0.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Reader 9.4.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Adobe Reader and Acrobat Manager.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/BlackBerry Desktop Software.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Bridge.exe.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/CCleaner Installer.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/CCleaner.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Character Map.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Clip Organizer.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/ConfigWizards.exe.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Control Panel DLL.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Device Stage Platform Server.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Diagnostics Troubleshooting Wizard.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Disk Space Cleanup Manager for Windows.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Display Switch.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/ESET MSI Launcher.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/ESET Main GUI.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/ESET SysRescue Wizard.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for FreeCell Game.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Hearts Game.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Minesweeper Game.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Purble Place Game.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Solitaire Game.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Executable for Spider Solitaire Game.app
    - com.parallels.winapp.UUID.UUID
    /Users/USER/Applications (Parallels)/{UUID} Applications.localized/Firefox [1].app
    - com.parallels.winapp.UUID.

Since Firefox updated yesterday, it won't respond to addresses in the url field or search terms in the search engine field. I can only go to addresses already in my bookmarks.

When I type an address into the url field the browser will not load the page...it just sits there as though waiting for me to press enter. Also it won't respond to the recently used addresses that show in the dropdown menu. It will also not respond when I try to use the search engine field (google). This started yesterday after Firefox automatically updated to version 3.5.9. I don't get an error message, just no response at all.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
This can also be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Finder & UserEventAgent (Not Responding) Leopard 10.5 Upgrade

So I upgraded to 10.5 last night and when I log onto my main admin account everything loads up except for the Finder. I can open applications I already had in my dock before the upgrade and can use system preferences and the lot, but when it comes to the Finder all I get is the spinning rainbow wheel. Funny thing is that I logged into one of my other user accounts and the Finder loads up perfectly and I can use it there but not the case with my main admin account. I've looked into Activity Monitor and it shows both the Finder & UserEventAgent as (Not Responding). I've restarted multiple times and relaunched Finder as well and I still get the same thing. Being me and very confident in Apple's work and my experience with upgrading from Panther to Tiger smoothly, I didn't think about backing up my files.
So now I'm trying to figure out why the Finder won't load and that hopefully I can get past it so that I can back my files up once and for all.
Anyone have any ideas of why this might be happening on my main admin account and not on one of my others?

Same problem here, but I think I know what the problem is...
Most likely Spotlight is re-indexing your entire drive. Click on the Spotlight icon on the right end of your menu bar, and if you are like me, it shows that Spotlight is busy at work.
After about ten minutes My desktop finally came up, although Spotlight is still chugging away.
Oddly, when I first installed last night, everything went smoothly on my first boot. But Cover Flow was pretty choppy, taking a while to move through files and render their previews.
Also, check your available hard drive space. As my indexing is happening right now, it's disappearing rapidly (I installed with about 400MB free, and after ten minutes of indexing it's down to 288 and shrinking.
All in all, this seems to add up to Spotlight work in the background.

My iPhone4S has died... won't respond to any button pushes, won't synch when plugged in...

my phone simply won't respond to anything... no buttons, no nothing. Any advise?

Hi Love2help,
If you find your iPhone becomes unresponsive, or restarts, try the steps in the article below to address the issue:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-is/HT201412
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
https://support.apple.com/en-is/HT203899
Regards,
- Judy

HT1212 iphone screen won't respond

What should I do for an iphone 4S screen that won't respond? Bring it to the Apple store or cell phone store?

Hey kelsey413,
Thanks for the question. I understand you are experiencing issues with the touchscreen of your iPhone 4S. The following article will help to troubleshoot this issue:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/TS1827
Resolution
If your device is experiencing any of the symptoms listed above, try the following steps:
1. Restart your device
- Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
- If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
2. Clean the screen with a soft, slightly damp, lint-free cloth.
3. Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
4. If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see the Service FAQ for your product.
Thanks,
Matt M.

Downloaded iOS 8.2 on ipad3 and won't respond to code or turn on turn off button. Can't sync with my iMac either? You would think after iOS 8.1 apple would learn their lesson.

Downloaded iOS 8.2 and now won't respond to code or turn on and off button. If pressed Siri comes on and says connect to internet. iMac can't connect to iPad either? With ios8.1 fiasco apple would not release another problem.

do not download ios 8.2 it totally destroyed my iPad 2 , and hour after the update it gave me a black screen with the date and the battery status and that's it it wont shutdown itune will not reset cause of the find my ipad
DO NOT UPDATE to 8.2

USB Mice Won't Respond

I've tried 4 different mice on this laptop, as I prefer them greatly over the eraser head and touch pad, and none of them will connect.
1 is a Targus, wired mouse that worked last week, and suddenly does not anymore, and the other 3 are Microsoft wireless laser and optical mice. All of them use a USB to plug in, as my laptio doesn't have any of the circular mouse ports.
I've tried changing the batteries, finding software from Microsoft, Control Panel Hardware-Adding, Troubleshooting, Rebooting, Disconnecting and Re-Connecting, and now I'm all out of ideas.
The wireless mice has receivers that keep a steady green light, but the mouse itself won't budge.
http://tinyurl.com/mouse1 is the 1st wireless mouse, where the receiver will keep a constant green light and the mouse won't respond.
http://tinyurl.com/mouse2 is the 2nd wireless, where the receiver will blink green when i hold down the butotn, but will stop once i let go, and I have tried to oress the connect button but that won't do it. The red laser on the bottom stays lit, but it simply won't go anywhere.
http://tinyurl.com/mouse3 is the new, fresh out of the box wired mouse that worked for several days, but now will not work. I plug it in, the laser comes up underneath the mouse and stays on, but the cursor will not move. I tested it on another laptop where it worked just fine. I'm not sure where on the computer I should be looking to find how to fix this.
I've looked at the BIOs, but have had no such luck. Running on Windows XP Pro. Any and allhelp s appriciated.

I HAVE THE SAME PROBLEM WITH MY LENOVO SL500 NON OF THE MOUSE IS WORKING LAST WAS VX NANO LOGITECH.
DID YOU FIND ANY SOLUTION
please help if you got answer from someone.
Moderator Note; Members e-mail address removed for privacy
Message Edited by andyP on 02-17-2009 08:57 PM

ITunes won't open and when it does it won't respond

No error message appears when it won't start - if I try to end the process in task manager, iTunes will open but it won't respond. It'll just have the loading cursor whenever I mouse over iTunes. I've tried opening in Safe Mode and that's worked before but now it still won't respond. I've uninstalled and reinstalled it too.

sounds like you got a bad copy uninstall it and download a new one from itunes.com

Bottom of my ipod screen won't respond, so i reset factory settings as suggested, it didn't help and now i can't log in to itunes as my apple id password has numbers in it

few issues here. firstly, the bottom section of my ipod touch 4th gen won't respond. it'll let me slide to unlock but not tap anything, including to change between keyboards which brings me onto my second problem. i did a factory reset because a few people on here had suggested it, but now i can't log into my apple account because my password has numbers in. is there a way to bypass this requirement? or fix my ipod? i can't afford a replacement

jeez guys thanks for the help!

HT1476 I can't tell if my ipod touch 3rd gen is really charging. I have it plugged in, but it will sometimes show the charging icon and then it won't respond to anything. I ddon't know if you need itunes to be on your computer to charge it.

Ok, so I plug in my touch 3rd gen and I can't tell if it is really charging. It doesn't seem like it is. I can only see the charging icon sometimes, and then after the icon goes away, the ipod won't respond! I'm not sure what to do. Than I thought the USB port was messed up because it doesn't always work, but I plugged it into a diferent port and it said on the ipod, charging isn't supported with this accessory.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Itunes won't respond to double clicking on a song once another song is play

hi. i open itunes, double click on a track and then if i want to play another track i double click on it but itunes won't respond and just keeps playing the original track. if i click on the track, it will highlight but won't play when double clicked. it will however play if i highlight with a single click and hit return. why is this happening. it never used to happen and doesn't on my other computer.

QuickTime X wouldn't have given the error message if it could have opened the file.
There are many file formats and codecs it can't view.

My ipod touch won't respond. Shortly after I downloaded IOS 8, it quite responding. How can I get my pictures recovered?

My ipod touch won't respond. Shortly after I downloaded IOS 8, it quite responding. All I get is the Apple sign. I connected to my computer and tried updating and was able to download the USB connection for the device but received an error when it tried to update the ipod. Is there any way to retrieve my pictures from the device before I try to recover? At this point my pictures are more valuable to me than restoring the device. How can I get my pictures recovered?
Now it looks like I have the Apple with an line under it on the screen, but still not responsive.

Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Finder won't respond

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