Finding the answers to the security questions
Hey, I recently got an iPhone and made my first perchance with it, but iTunes asked me to answer two security questions that I forgot the answer to, and now they locked down my account. Is there a way to find the answers to the questions
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(85693)
Similar Messages
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Where do I find the security questions?
Am trying to find the security questions? Maybe if they ask a different question than I may remember the answer?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75295) -
How do i rest or find my answers to my security questions?
how do i rest or find my answers to my security questions?
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
for got security questions: Apple Support Communities -
What can I do to find my answers for my security questions other than calling apple support
When I first signed up for apple, I thought it was the next step after failing to write a password for a lot of time, but I never knew we were suppose to use them the first time you purchase something. What can I do without calling apple support?
Click here and fill out the form.
(90741) -
How to find my security answers for the security questions?
how to find mysecurity answers for tha security questions?
Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74907) -
I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?
Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities -
How do I find my password if I can't remember the answers to the security questions and the email address it is sending the password to no longer exists?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox) -
I have forgot my security questions and answers but I remeber my apple id and password. i couldn't make a purchase in mac app store without answering security questions. i could find a way to change the security questions in Manage account portal. Please help.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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I cannot find the answers to my security questions for ITunes and cannot figure out how to reset the questions.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105414) -
How do i find the answers to my security questions?
How do I find the answers to the security questions that I must have answered some time ago?
I don't think anyone can tell you the answers to your security questions.
The best thing is if you setup a rescue email address, then you can reset the questions and answers yourself.
If not, you will need to contact iTunes Store Support for help.
See: Rescue email address and how to reset Apple ID security questions
ivan -
How do I find the answers to my security questions? I don't remember D-:
How do I find the answers to my security questions? I don't remember D-:
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How do i find the answer to my security questions?
how do i find the answers to my security questions in itunes?
unless you wrote them down, you can't "find" them, all you can do is reset them
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HT5312 I forgot the answers of my security questions but I cannot find out how changing them,
I forgot the answers of my security questions but I cannot find out how changing them,
Call Apple Care for your country and request help resetting the questions.
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I forgot the answers to my security questions where can I find them or reset them
I forgot the answers to my security questions how do I either find them or reset them
Derrick ~ Welcome to the Support Communities. This question has been asked many times so answers can be found by searching the Communities — see this tutorial:
ASC — Searching
But since you've already posted, to the right of your post you'll see a More LIke This section — see if the threads there help. -
HT204088 I forget the answers to my security questions, how do I find out what they are?
I'm trying to buy a song for an important event and due to it being the first time on this laptop that I am purchasing a song, I have to provide the answers to my securit questions and i cant remember them. How do I find out what they are? Please.
f you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006 -
How can I find the answers to my security questions or change the answers?
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support
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