Fine white lines going across screen Horz.

I was working a iDVD project lastnight and left it working on it as I was sleeping. When I checked on it this morning my DVD had burnt fine. However I noticed that my display had 2 fine white lines going across the screen Horz. down about 2 inches from the top of the screen. I did a shutdown and then powered on again and the machine started up fine but the lines are still there.
Anyone have any suggestions on what I can try to trouble shoot this problem before I call Apple, the machine is still covered by AppleCare.

Vertical Lines on My iMac ;-( Doesn't look so pretty with them.
Apple has a service program for (now at least) earlier iMac G5's within a specific Serial # range. Here is a link to see if yours qualifies....
http://www.apple.com/uk/support/exchange_repair/imac.html
Otherwise, I suggest a call into Apple and make a formal complaint and get a case #. Yours isn't an isolated case, if this particular issue is reported enough times then Apple would be foolish not to extend the service program to cover all iMacs that are faulty or defective.
Asking customers to pay for expensive repairs to faulty parts just a little time out of the standard warranty is not good for their business. They need to step up and sort this out.
Customer Support #800-275-2273 in US. Get a case #.

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All I have on my I pod touch is a white screen with multicolored lines going across screen. What do I need to do. I can't use I tunes because it says I have to have passcode and can't get screen to come up. I have already tried holding both keys down.

All I have on my I pod touch is a white screen with multicolored lines going across screen. What do I need to do. I can't use I tunes because it says I have to have passcode and can't get screen to come up. I have already tried holding both keys down.

- See if placing the iPod in Recovery mode will allow a restore.. It bypasses the passcode (and erases the iPod)
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Weird horizontal white lines going across the screen

I've had my nano 4g for around six months. When I first bought it, there was a single white line going across the top of the screen. It never really got in the way, so I didn't bother exchanging the ipod. Recently, another white line of pixels appeared lower on the screen. This line is there even while I reset it.
Besides replacing the screen or exchanging the iPod, is there anything that I can do to fix this?

It may (likely) be a video card issue. There is a "known issue" with certain iMacs made in a certain timeframe (2011-12 I think), and one of the telltale symptoms is vertical lines showing up on your display. Go to Apple's website (https://getsupport.apple.com/) to find out how to get support, then either call their service line (they usually pick right up) or take it into your nearest store's Genius Bar. They'll first check if your iMac's serial number is on the list of vulnerable machines, and then they'll have to do a diagnostic to prove that's the problem -- if your serial number's on the list and it fails the diagnostic, they'll replace the video card for free, even if you're not covered by AppleCare (and if you are, it's free regardless).
My iMac just had this problem, there were lines sometimes and just weird display issues other times. Eventually it just grayed out altogether and I couldn't use it. So it's likely your display problems will worsen if you don't get it looked at.
It took them about a week to ship the new video card over, install it, and return the iMac to me.
Good luck!

Help! I've got a white line going across the top to my I pod

I have a 80gb classic ipod and I've got a white line going across the top. it is extreamly annoying and nothing can fix it not even restoring my ipod what can i do

That sounds possibly like there are dead pixels on the screen. I am not too sure about what type of screen is in the new iPods, but on my Sony PSP there are white spots in places, which I was informed were dead pixels. Sony mentions it in their literature regarding the PSP.
You should be able to take it back to your Apple store, and they should be able to take a look at it for you.

Since trying to download iOS 7 my iPad 2 has just got a black and white line going across the screen, I can no longer do anything with my iPad can any one help

I've downloaded iOS 7 on my iPad 2 and after a couple of hours I've got black, white and blurred lines going across my screen and I cannot use my iPad 2 at all, can't see anything or do anythingg on it. Can anybody help?

bigsavz wrote:
To be honest I don't need a lot of people commenting on this. I need Apple to comment ...
This is a user-to-user forum. Apple does not respond to posts here. You can give Apple your feedback on the Feedback page:
http://www.apple.com/feedback
They don't respond directly there, either. And once you post something here, people will comment as they see fit, regardless of what you originally hoped for. That's just the way it is with a public forum.
Try Groove for iPad. People seem to think it's a great replacement to the previous music app.

Line going across screen

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hey.. did you manage to get rid of those growing gray lines? I have a 2g and facing the same issue, they seem to be growing every day and I have about six lines now.. really annoying..

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If a reboot by holding both the power and home buttons until the apple logo appears does not help, it needs a visit to the Apple store genius bar for testing be the techs.

Horizontal White Line Right Across Screen iPod Classic 120GB

I bought an Apple iPod Classic 120GB 14 months ago. I have looked after it very carefully (it hasn't even left the house) and only used it sparingly. Last week an annoying horizontal white line appeared right across the screen. I have tried all the recommended including resetting it.
Having trawled the internet forums and asked at my local Apple franchise dealer this seems to be a common fault with the screen hardware. I gather I can expect more line to appear over the next few weeks. I followed Apple's online repair procedure and once I ticked the box for 'screen problem' there is another drop down box with about 4 options. One of these refers to horizontal or vertical lines across the screen so Apple must be aware of this fault. At the next stage I was advised that I must pay approx £95 before the iPod could be repaired or replaced.
I subsequently phoned their Customer Services Department in India to ask why I was being charged so much for what was clearly a manufacturing fault and was told that they had no authority to offer discounts for repairs. Having asked to speak to someone who could help I was put through to Apple in Ireland.
The person I spoke to again repeated that Apple would only repair the iPod if I paid £95. He claimed it was a very rare problem but they were aware of it. I suggested that if this was true, surely they would want to replace or repair the iPod free of charge or at least for a reasonable price. The answer to this was no. I asked how long they expected iPods to last as 14 months did not seem very long. He said that he couldn't answer my question. I would have thought that it was reasonable to expect a life cycle of nearer 5 years for an high quality mp3 player. I feel that if an iPod fails after only 14 months it is hardly fit for purpose.
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this is the exact same problem as mine (mine is classic 80GB) :[
it started happening out of nowhere, for no reason too. it happened 10 days ago, and ive had it for 2 years 3 months
in addition to the line across my screen, there are some scattered dots above it that move around everytime i turn off my ipod and turn it back on, which is really odd and at first funny but now just very sad.
please please tell me if you find a solution (minus the huge fix cost), and/or email me at [email protected]

My iphoto on the dashboard has a white circle with a line going across it. I can not open it. It says damaged or not complete. I accidently put in ilife in to load yesterday when I actually meant to put iwork in. Did that screw it up. Jeanne

My iphoto on the dash board has a white circle with a white line going across the circle, covering iphoto. Yesterday by accident I loaded ilife instead of iwork. I can't open iphoto it says it is either damaged or not complete. Thanks Jeanne

Did you start to load iLife then stop? See this thread. https://discussions.apple.com/message/15807018#1580701

White line on the screen

My iMac started showing a white vertical line on the desktop suddenly. I tried to change the users, safeboot. But, it didn't work out at all. Itried to drag it, but it didn't allow me to do so... Restarting, safebooting didn't work!
I have no clue at this stage.... I have gone through discussion forums, and realize there were couple of compliants resumbling the same.
Does any one know how to get rid of this problem?
Murthy
iMac4, 1 Mac OS X (10.4.7) Intel Core Duo

Hello roshniculas,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how there is a white line going across your screen, and I would be happy to assist you in this matter!
In accordance with this document on Resolving Problems with Notebook Displays, I recommend contacting our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
In addition, did you get call back from the escalation team?
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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Fine white lines going across screen Horz.

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