Finesse - Auto force to Ready status

Hi All,
For Finesse v9 or above, is it possible (out of box / customization) to auto force (not supervisor driven) agent to go Ready status if they are in a particular Not Ready longer than xx minutes?
Thanks!
-JT-

Hi,
it is possible, using the CTI Server (or in case of UCCE, there's the option of CTI OS as well).
Some programming is required.
G.

Similar Messages

ODS Problem - Could not forcefully set the status of the request

Hello GURUS!
We encountered an error while activating an ods object:
"Request REQU_41H61CY8SUS7IX4787ARFXLOM (activation request ODSR_41I8ZUA35YKRALSBFPBB0GWZQ) is marked as incorrect for data package 000000 (DP 0 is the entry for the entire request, which is the only one to remain in the control table after successful activation)."
We tried to forcefully set the status to green as what we normally do when this happens but it still stays red.
Need your help on this!
Thanks,
Jeffrey

Hello JeFFreY,
how r u ?
You can delete that failed request, then check the PSA for errors, if errors are there delete the PSA data.
Carry on a new data load with the option in the Scheduling screen -> PROCESSING tab as ONLY PSA. Now check the data for the errors and change it if error exists. Then give context menu on the request and select Start the Update Immediately. Now see in the ODS. what happens ?
Best Regards....
Sankar Kumar

Job to process messages in Ready Status in SMQ2 ECC

Hello friends,
I am sending out messages from SAP ECC to PI using proxy . The messages are getting stuck in SMQ2 in READY status. I have to each time manually go and activate the queue to send the message out of SAP ECC.
Is there any job to process them automatically that needs to be set up in SAP ECC ?
Thank you,
Teresa

Hi,
Investigate why messages were strucked in Queues, there could be some reason, i suggest you too deregister and register queues once again.
if possible assign sepprate queue for proxy interface.
Regards,
Raj

Messages stuck in Inbound Queue with Ready Status

Hi All,
The messages in the Inbound queue are getting stuck in Ready status.
I have to manually Unlock each queue to start the processing.
After some time again all the message queue are back to the Ready State.
Please help me on this issue.
Regards
Milan

go to --> sxmb_adm
Manage Queue
Select all Queues, Activate Queues.
& check your scenarios, now it will not stuck due to this error.

Queues in READY status for no apparent reason

Dear All,
This question has been posted many times but never saw a conclusive answer on this forum.
To repeat, I see queues being built in READY status in APO inbound for no apparent reason.
All settings of scheduler being fine (SMQS - Type R), there are large number of queues awaiting to be manually unlocked from READY status and they get cleared on unlock. There are no waiting queues but still entries in say an update of a stock queue are like 70+. I am able to clear them manually but that would be stupidity when I am talking of 30K queues build up thus.
Its not that not a single queue is moving. Some are getting processed (RUNNING) on their own but thats at snails speed as compared to the queues in READY.
I have scheduled the report /SAPAPO/RCIFRESTART that seems to have scheuled something in the background but I cant trace that job.
Please help.
Regards,
Loknath

Loknath,
If you have 'many' queues 'RUNNING' for a long period of time, LUWs that are inline behind them will eventually stop trying. You can restart these queues with the /SAPAPO/RCIFRESTART program mentioned above.
There are lots of ways to tune queues to meet business requirements. Speak to your local CIF expert.
Some people use a job to run /SAPAPO/RCIFRESTART on a regular schedule. I have seen a system where this job is scheduled to run hourly.
30K queues is not really reasonable. If you always have this backlog, then there is a performance issue that needs to be addressed (SCM is not able to process the data as fast as ECC is sending). If this is a startup, then you just have to be patient. Initial loads can sometimes take days to fully clear all queues, especially if the SCM is sized a bit on the small side. Continue restarting until you have cleared all queues, then see if they begin to build again.
Best Regards,
DB49

Queues in READY status

Dear All,
This question has been posted many times but never saw a conclusive answer on this forum.
To repeat, all settings of scheduler being fine (SMQS - Type R), there are large number of queues awaiting to be manually unlocked from READY status to clear them. There are no waiting queues but still entries in say an update of a stock queue are like 70+ in READY status. I am able to clear them manually but that would be stupidity when I am talking of 30K queues build up thus in READY status. Its not that not a single queue is moving. Some are getting processed (RUNNING) on their own but thats insignificant as compared to the queues in READY and also pathetically time consuming.
I have scheduled the report /SAPAPO/RCIFRESTART that seems to have scheuled something in the background but I cant trace that job.
Please help.
Regards,
Loknath

Loknath,
If you have 'many' queues 'RUNNING' for a long period of time, LUWs that are inline behind them will eventually stop trying. You can restart these queues with the /SAPAPO/RCIFRESTART program mentioned above.
There are lots of ways to tune queues to meet business requirements. Speak to your local CIF expert.
Some people use a job to run /SAPAPO/RCIFRESTART on a regular schedule. I have seen a system where this job is scheduled to run hourly.
30K queues is not really reasonable. If you always have this backlog, then there is a performance issue that needs to be addressed (SCM is not able to process the data as fast as ECC is sending). If this is a startup, then you just have to be patient. Initial loads can sometimes take days to fully clear all queues, especially if the SCM is sized a bit on the small side. Continue restarting until you have cleared all queues, then see if they begin to build again.
Best Regards,
DB49

Auto Force Framed Objects to Next Page

How do I auto force a placed object to the next page? As you can see in the picture, I have two objects almost on top of each other. The bottom object is being forced up because there isn't enough room at the bottom of the page. I know I can force it to the next page using a hard line break, but I want the content to flow on its own as I make changes. I did try playing with the keep options, but to no avail.

Well, I was hoping to look at the same portion of text in both images, but your first image shows VAC 4, House Plans and the Story Editor shows VAC 4 Wise Builders, which I imagine is a different part of the document. Either way, I don't know of a way to move an anchored object to another page without moving the anchor itself. I assume you are using a custom anchor, as opposed to Inline or Above Line, correct?
By looking at your Story Editor image, I can see you separate your paragraphs with double paragraph returns, you have a double-tab in the paragraph after the anchor, and a whole string of paragraph returns, possibly as a way to allow space below your last visible paragraph, or to advance to the next page. This isn't what you are asking about, but that isn't the most efficient typesetting technique. You would be better off separating your paragraphs with the "Space After" paragraph attribute, using only one tab (and setting the tab position so you don't need two), and instead of lots of paragraph returns, you can either use a "Next Frame" character, or set the Keep Options of the following paragraph to begin on a new page/frame/column (which ever you have next).
Personally, I would anchor an object with the text that describes or referrs to the object, so it wouldn't really be a benefit to move the anchored graphic to the next page if the text is going to stay where it is. I would probably move the text and the anchor along with it to the next page (by either replacing the paragraph return that preceeds that paragraph with a "next frame" character, or setting the keep options as described earlier.
On the other hand, maybe I'm not understanding what you have or what you want. If you think that's true, maybe try describing it in a different way.

Source system jobs in ready status

Hi Gurus,
I am Extracting data from R/3 to BW, when i execute the infopackage the jobs in source system are in ready status and they are not moving to active & finished status.
Is there any method to make the jobs in source system active manually.
Thanks & Regards,
chinnu.

When you execute the infocpackage you must use the inmediatly option for execution or programmed job ...in your case is assume that you use the orogrammed job....if you use this last option...you must setup your job with init time...if you do not use the start time and hour the job will never starts....this could be your problem

Outbound queues are in ready status

Hi,
In our system outbound queue are getting stuck in READY status. They are not getting executed automtically from READY status we have to manually exceute them in SMQ2.
How i can clear the queue which are in READY status.
Thanks & Regards,
Koushal Solanki

Hi,
Please check if there is any standard background job available to schedule it to run for every 5 or 10 minutes so that it will check the queues with Ready status and then execute them automatically. Also, check the reasons why jobs are coming to Ready status.
Regards,
Sharath

Task in "Ready" status always, when tested in SWUS

Hi - Hv created a very simple task - it has a BOR/Method which gets a PR No and passes back some PR related fields back to the task. An agent has been assigned with my user id. SWU_OBUF has also been tried. I am on ECC 6.0 and looks like all authorizations are good. But when executed in SWUS, this task remains in ready status & no Inbox/Outbox item appears in SBWP.
The log says the work item is a Dialog step but the BOR/Method attributes are NO DIALOG. 'Am at my wits end. Any help? Thanks!
One update : Authorizations in client 100 are set. When tested in 100 status is completed. When tested in client 200, status is ready. Can't do a SU53. How can I tell BASIS which authorization is missing, if any?
Regards,
Shireesh M
Message was edited by: Shireesh M
Shireesh Mitragotri

Hi,
as you pointed out, this could be an authorization issue, also check if you're not forgetting user parameters.
If I were you i would bother someone to include su53 in your profile since this is clearly needed to explain/exclude the behaviour of the wf.
Kind regards, Rob Dielemans

Export message in READY status before oaiimport

Hi all,
We do not use migrate for production environment but OAIIMPORT as :
- oaiimport is more reliable
- we don't want to let production people doing those manipulations with ISTUDIO
But we have a problem as we begin to have a lot of flows on production (and around 10 running adapters ) :
IF a message stay in the ready status in the OAI_HUB_QUEUE we do not want to loose this message (The oaiimport drop the whole queue)
Question : is it possible to do a normal export of the oai_hub_queue before the oaiimport so as import this queue after the oaiimport ?
Does someone as the same issue ?
regards

Hello,
The problem was i think that we used these parameters (for DB adapters) :
agent_pipeline_from_hub=false
agent_pipeline_to_hub=false
The effect of these parameters is to suppress file persistence which is "more secure" as database persistence is more reliable (cluster node)
But the main drawback is that the oaiexport/oaiimport method for upgrading production repository is no more safely usable as explained in the first message.
We will desactivate these parameters.
Thank you,
Olivier

Advanced queues are waiting in ready status and do not process

Advanced queues are waiting in ready status and do not process.
There are no Db locks.
DB 11.2.0.2.0

Hi,
With this information it is not possible to get appropriate answer in the forum.
By the way you checked alert log file.
Check the below link also:
http://www.cs.umbc.edu/portal/help/oracle8/server.815/a68005/03_adq2f.htm
Best regards,
Rafi.
http://rafioracledba.blogspot.com/

How can I turn off app auto start from last status? At OS X 10.8.3

How can I turn off app auto start from last status? At OS X 10.8.3

system preferences >general > close windows when quitting an application

Killing a job in "Ready" Status

HI all,
Is there any way that I can delete or cancel a job which has a status "Ready"?
Thanx in advance.
Rgds
Lalit Rana

please only post your question in 1 forum.
I answered you at How to kill a job in "Ready" status.

Backgroung jobs remain in "Ready" status

Dear All,
Our Production is one central instance ( on Hp-ux ) and 3 application server ( one is on Hp-ux work as application server/failover server when central server down then that server act as central server ( cluster ) . and two more application server on redhat enterprise server 3).
Problem is that when my Linux application server in working or started or functioning background jobs (mostly) remain in ready status why?
In same forum I read that after restart system it will finish but it is not a solution.
Please guide me
Regards
Rayyan

check whether you have enough free bgd processes on second node?
And check those jobs are not server specific...
Regards,
Nick Loy

Finesse - Auto force to Ready status

Similar Messages

Maybe you are looking for