Finesse Fail over behind a proxy server

As per the following link
https://developer.cisco.com/site/collaboration/contact-center/finesse/overview/technical.gsp
summary :- The gadget includes JavaScript and references to various web services. Browser can't have connections to servers in multiple domains due to security considerations so Cisco Finesse functions as web proxy so all requests from the browser use a single domain.
How does the Side A and Side B concept works when Finesse is configured behind proxy?
As per the following link
https://developer.cisco.com/site/collaboration/contact-center/finesse/overview/technical.gsp
summary :- The gadget includes JavaScript and references to various web services. Browser can't have connections to servers in multiple domains due to security considerations so Cisco Finesse functions as web proxy so all requests from the browser use a single domain.
How does the Side A and Side B concept works when Finesse is configured behind proxy?

Contact your ISP for instructions on how to obtain a direct connection.

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