Finesse Live Reports display a blank white page (Stuck in loading report)

Hello Guys,
Please help me on this issue.
We just deployed UCCX 10.5 and apparently some finesse agent desktop does not display live reports on finesse but others do. Also the keypad on finesse page does not appear. I have tried to match the browser setting on all PCs but nothing happens. Some Windows 7 Pcs work others don't and all use IE version 8.
Apart from browser settings, what else can cause this issue.
Your response is highly welcomed.

Hello Cyrus,
I hope you are using Finesse 10.5. If you look at the release notes, there is a Section for Finesse Client Requirement, where it lists the operating system and the supported Browsers.(IE9 and IE11 for windows 7)
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1051/release/notes/CFIN_BK_R34A18D2_00_release-notes-for-cisco-finesse-1051/CFIN_BK_R34A18D2_00_release-notes-for-cisco-finesse_chapter_00.html#CFIN_RF_HCBB012D_00
Regards,
Senthil

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