Finger print driver is not connected

Hello i have bought new HP Laptop
Model
Hp probook 450 g2
processor core i5 4th gen
ram 8gb
I have installed window 7 ultimate 64 bit on it but my finger print reader is not working
i have read different forums and i tried to install latest versions of
Hp Simple pass
Hp validity driver
Hp digital persona
and other softwares
in device manager i was able to see biometric pass here is picture
but when in windows search i go to Biometric devices there is no biometric found. although in device driver it is shown
i have tried to turn on devices from system Bios , windows operating system, in Hp Digital persona
Same with Hp Simple pass, I also tried to install some older versions of finger print driver but nothing worked. what should i do, i have also changed priority order. plz help

Hello mahmoudrefat, welcome to the HP Forums.
I see that you're getting a message stating that the fingerprint reader is not connnect. I would like to help you with this.
To be able to better assist you on the issue, could you please provide the following information:
Model and Product numbers for your notebook (do not post the serial number please).
Currently installed operating system.
I look forward to your reply.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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Finger print reader is not connected

have hp bavilion dv6 laptop and when i try to use fingerprint it says to me FINGERPRINT READER IS NOT CONNECTED please help ...in this laptop finger print reader is built in !!!

Hello mahmoudrefat, welcome to the HP Forums.
I see that you're getting a message stating that the fingerprint reader is not connnect. I would like to help you with this.
To be able to better assist you on the issue, could you please provide the following information:
Model and Product numbers for your notebook (do not post the serial number please).
Currently installed operating system.
I look forward to your reply.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

My finger print reader is not working and this unknown driver is not installing HP4230s

my finger print reader is not working and i have tried the downloads available on hp website and many other but its not showing in the area where we configure the passwords for the pc
and my other problem is as i have updated my pc to win 8 or 8.1 this device is not getting installed the hardware id is : ACPI\VEN_HPQ&DEV_0004
kindly solve these problems as i really want to use this finger print and i dont know what is this unknown device all about

my hp envy mp notebook fingerprint is not working, give the software for it !

Hp probook 4540s .. Finger print sensor is not appearing in hp protect tools

Hello ... I've recently bought HP Probook 4540s and everything works fine except the finger print sensor My labtop has windows 8 installed and all drivers and devices are workig fine but the finger print sensor is not appearing in the windows device manager or in the hp protect tools neither.. At the beginning i thought it's a hardware problem untill the operating system detected the finger print sensor while i'm logging on this happened just once and i dont know how to get the sensor work again I've installed the latest validity finger print driver and hp protect tools and hp security manager everything from hp drivers site but nothing helps What do you think i miss here ??

Hello Eng_MG
I see that you are having problems with the finger print reader on your HP computer.
I would suggest posting this message in the HP Commercial Forum as well. There will be more users with the same computer and programs. The link will take you to the board specific for your computer.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Tecra M5: finger print sensor is not working properly since a drink was spilt into the keyboard

My finger print sensor is not working properly since a drink was spilt into the keyboard. When booting up, it automatically "fails" 5 times in a row (without any attempts to swipe a finger), then defaults to password entry to boot the machine's hard drive.
This is not a problem and all i want to do is disable the finger print sensor, but cannot work out how to do this. I've tried uninstalling the driver, which I seemed to do without any problems, but when rebooting, the sensor still seems active, and still goes through the same process.
Everything else works fine and this is just a minor niggle, but I'd like to remove the annoyance of it beeping at me 5 times while it does its thing!
Can anyone tell me how I completely disable it?
Thank you.

Have you removed the fingerprint software? If yes check if in device manager is listed some unknown device. Please post the result.
Maybe you can try to disable this unknown device and it will not be recognized as new hardware every time when you start the notebook.

Printer driver was not installed. operation could not be completed

Adobe Acrobat 9.3.1
windows XP system.
Cannot add the Adobe PDF printer get the error message:
Printer driver was not installed. operation could not be completed
Software installs/repair try to install the Adobe PDF printer but they do not. No error message; just that the Adobe PDF printer does not show up
I tried adding the Adobe PDF printer manually.
The drivers start to load and then fails giving the error message in the subject line.
I cleared the print spoolers and rebooted.
I have uninstalled Adobe Acrobat /rebooted/reinstalled. Install says it adds the Adobe PDF printer but nothing happens.
Problem exists for all users including Administrators.
I have renamed the C:\WINDOWS\system32\spool\drivers\w32x86 and C:\WINDOWS\system32\spool\drivers\Printers folder.
Both are recreated when I try to reinstall the Adobe PDF Printer.
I can add network printers with no errors.
I have cleared Adobe PDF printer from registry. e.g.:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\Adobe PDF Converter
I even imported Adobe PDF registry entry from a working system taking care to adjust the system values accordingly.
I also verified permissions for registry keys and application/driver folders were set correctly.
I have completely reloaded the installation software and imported the Adobe PDF drivers from a working system.
Not sure if this an Adobe issue, but that appears to be the only printer I cannot re-add.
Any constructive ideas on what to try next would be appreciated.

When I upgraded to Reader 9.4 I lost all ability to print Adobe pdf's. Finally uninstalled 9.4, re-installed 8.2, changed the filename "high quality.joboptions" to "Adobe PDF converter.joboptions" and was back in business. Pretty screwey fix, but after getting no help from online chats with Adobe and a day's lost work I was happy to have it.
[email protected]

Finger Print Scanner is not working after downloading new operating system 8.1

hi,
recently i have installed new OS windows 8.1 for my HP PAVILION DV6 laptop, but my bluetooth and finger print scanner is not working. can any one suggest me solve my problem..
txs
best regards
karim

Hi @sam1211 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6 Notebook and Bluetooth and HP Simplepass complications since doing a Windows upgrade. Here is a link to the HP Support Assistant. Just download and run the application. Just to make sure all drivers and software are updated as well.
Here is a document on troubleshooting and using Bluetooth if needed. Under the tips for finding a Bluetooth device, there is a section on making sure the wireless communication is turned on. This is an important section.
Here is another document with some great information about Bluetooth fixes.
Here is a link to troubleshoot the HP Simplepass software.
The HP SimplePass Identity Protection Software must be updated to v8.00.57 or later. Here is a link to download the latest. You will have to uninstall the old software.
Hope this helps you with the Bluetooth and HP Simplepass.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Adobe Pdf Converter Print Driver Will not install

Acrobat V9.0
Vista Utimate Service Pack 1
I have not been able to print to the PDF Printer. I get the following error when I select the PDF printer.
"The 'Adobe PDF Converter' printer driver is not installed on this computer. Some printer properties will not be accessible unless you install the printer driver. Do you want to install the driver now?"
When I say yes and select version 8.5.0.0 printer since it is the latest version. I get a Add Printer Driver Wizard window that says. "Unable to install adobe pdf converter, Type 3 - User Mode, x86 driver. Access is denied.
I went through all the recommended steps on the web site listed below with no success.
Thanks in advance for you help.!!!!!!!!!!!!!!
Jim
Solution 1: Use a supported installation.
The following are unsupported installations, and the supported solutions:
If you install Acrobat (Professional or Standard) on a 64-bit operating system, then you may
see this error. Please update Acrobat to version 8.1 or later. You can update from within
Acrobat via the help pull-down menu, or download the updater from the following location:
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows.
If you install Acrobat to a shared network disk instead of a local hard disk, then the Adobe PDF
printer is not installed. Install Acrobat on a local hard disk.
TechNote Details
PRODUCTS AFFECTED:
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Yes
No
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Acrobat Standard
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Error "Warning 20225..." or no Adobe PDF printer appears (Acrobat 8.0 and Acrobat 3D 8.0 on Windows)
http://kb.adobe.com/selfservice/viewContent.do?externalId=333221&sliceId=1[10/4/2008 2:04:17 PM]
If you install Acrobat to a directory with a path that contains extended ASCII or double-byte
characters, then English installations will display the error message. Install to a path that does
not contain extended ASCII or double-byte characters.
Solution 2: Ensure that the Print Spooler process is running and set to
Automatic, and then repair Acrobat.
1. Select Start > Settings > Control Panel.
2. Double-click Administrative Tools and then double-click Services.
3. Locate the service Print Spooler.
4. If the Startup Type is not Automatic, then set it to Automatic:
a. Right-click the Print Spooler.
b. Choose Properties.
c. Choose the General tab.
d. Choose Automatic in the Startup Type menu.
e. Click OK.
5. If the Print Spooler service is not running, then start it.
a. Right-click the Print Spooler line.
b. Select Start from the menu.
6. Start Acrobat, and choose Help > Detect And Repair.
Solution 3: Ensure that the Print Spooler process has no additional
dependencies.
Only the Remote Procedure Call dependency is required for Print Spooler to operate.
Additional Services can attach to the process but will interfere with restarting the service.
If the Print Spooler process has additional dependencies, then please refer to the steps
below.
To remove all services listed under "This service depends on the following system
components":
1. Choose Start > Settings > Control Panel.
2. Double-click Administrative Tools and then double-click Services.
3. Right-click Print Spooler and choose Properties.
4. Click the Dependencies tab.
5. Record services under "This service depends on the following system components" and click
OK.
Imporatnt: Remote Procedure Call is a system service and should not be removed.
6. Temporarily remove associated programs for the listed services.
7. Contact the service vendor for removal information if removal of associated software does
not remove the service.
8. Start Acrobat, and choose Help > Detect And Repair.
To disable all services listed under "The following system components depend on this
service":
1. Choose Start > Set

I am having similar problems. After years of successful use, about a year ago, my printer (Epson stylus Photo R300) stopped working. After much investigation, it appears my computer no longer recognizes my printer. I've followed resets, safe boots, uninstalls, reinstalls, etc. This happened so long ago, I don't recall what I was doing when it happened. I'm figuring it happened shortly after a Software Update... So far none of the fixes recommended to me have solved the problem. I've been using Epson customer support, but they've stopped responding. None of their suggestions have seemed to work either.

Help! My Canon MG5520 printer is apparently not connected to my late 2013 MacBook Pro!

Help! My Canon MG5520 printer is apparently not connected to my late 2013 MacBook Pro! I have had this printer a few months and everything has been working fine until today. I did I have to turn my wifi router on and off this morning, so I think that might be it. I'm not extremely tech savy, so if anyone could lend a hand, I would appreciate it!! I've tried unplugging it, turning it on and off again, quitting it my from laptop, nothing works. Do I need to reconnect it to the wifi? How do I do this? I turns on fine and doesn't give my any error messages, it'st just my laptop that says it isn't connected. Sorry if this is a stupid question.

Thanks for providing complete information. It seems like you've ruled out faulty docking cable, bad USB port, and software issue on the new Mac. And since the shuffle still works fine on the older Mac, it's not a problem on the shuffle.
Some things to try...
Connect the MacBook to its power adapter, so that it's not running the battery power. If any other USB devices are connected, try connecting the shuffle as the only device, to a direct USB port on the MacBook.
If you can keep it connected for long enough, go to the shuffle's Settings screen in iTunes and set it to Enable disk use (and Apply). This will keep the shuffle's disk mounted continuously, instead of iTunes unmounting the shuffle's disk when not syncing.
If you happen to have an old USB 2.0 hub that has its own power supply, connect the shuffle through the hub to see if that make any difference. The new Macs have USB 3.0, so if that's the cause, maybe a USB 2.0 hub in between can act as a "buffer" and make it work.

TimeMachine won't create hard links for replacement drive if not connected

With TimeMachine, I backup two external drives (let's call them drive A and B). Recently, drive B broke and I restored the data on a replacement drive and gave the volume the same name as the broken one had. I made TimeMachine aware of the fact that this new drive corresponds to the old one by using the "tmutil -a associatedisk" command as described here: http://pondini.org/TM/B6.html
When TimeMachine started the next backup, it did not perform all full backup of the new drive, though still way more than it should. So far so god.
The problem is: if TimeMachine performs a backup while the new drive (the replacement of drive B) is not connected, it does not create the hard links for it. Drive A is not connected either, though hard links for it show up in the Backups.backupdb folder for this backup.
If the replacement drive is connected the next time, TimeMachine will perform a full backup of it ... most likely because the previous backup does not contain any hard links.
Is there a way how to fix this?

paninaro95 wrote:
(To run the command again is actually not necessary in my opinion as the man page for tmutil states that TimeMachine works with the UUID of the filesystem
Correct.
Et voilà 1: The first time, TimeMachine backed up only about 0.5 GB ... which is a fairly reasonable value that is likely due to the changes on the internal disk, not to my external replacement disk where about 170 GB are eligible to be backed up.
Yay!
FYI, there are ways to tell what was backed-up. The log messages show how much was copied from each drive. The widget in #A1 of Time Machine - Troubleshooting displays the backup messages from your logs.
In addition, see #A2 there for a couple of apps that will show the details -- which files were backed-up.
Et voilà 2: When TimeMachine performed the next backup while the external drive was not connected, the hard links for the external data were created in that backup.
Double yay!
To my understanding, I don't understand why renaming the drive makes a difference if TimeMachine uses the UUID of the filesystem.
So I guess there must be a bug somewhere as "tmutil associatedisk" should fix the connection -- no matter what the drive name is.
There must be some other connection, some vestige of the name left over somewhere.
I filed a bug report to Apple! :-)
Great!

When I installed Acrobat 9, the Adobe pdf print driver did not install

When I installed Acrobat 9, the Adobe pdf print driver did not install

Might depend on the OS that you did not mention. Try doing the updates and see if that solves the problem. Otherwise, tell us more about your OS.

Recovery error message - destination drive is not connected

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Desparate please help.

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
I worked on behalf of HP

Finger print reader does not work

i followed the directions and my print was scanned, rescanned,and the edges were scanned and accepted but the reader does not react when the phone is locked....i deleated and rescanned and followed all directions which accepted my finger print....once again thereader does not unlock the phone...any suggestions?

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HP finger print technology was not picked up by firefox4....how do i get ff4 to use HP's finger print technology...it was working fine on the previous version of ff

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Help!!!
Gary

The company that make the fingerprint scanner for HP have abandoned it, for more details see https://support.mozilla.com/en-US/questions/799388

Finger Print Scanner is not working

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windows 8.1 is has some issues...
i think...

Finger print driver is not connected

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