Finger print reader asks for password only

My finger print reader doesn't work the way it used to. It only asks for my finger print when logging on to Windows. At all other times it only asks for my windows password which is very annoying. What's wrong -it used to work fine. I reformatted my hdd and downloaded the latest drivers and programs using the system update program. My finger print reader version is 3.3.2.27. I have a T400 with Windows 7 Pro.
Solved!
Go to Solution.

Additional info:
I installed client security solutions 8.3 and now the reader works with my windows apps, but not with my internet pages using firefox. Before I did a reformat, it worked properly with windows logon, windows apps and internet pages.
Why isn't this working properly?

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Can two people use the finger print reader on the same computer

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Hi,
Based on the following link, you need a different account to be able to register your fingerprint, the rest should be the same:
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01471790&printver=tru...
Can multiple people log into the same PC with the fingerprint reader?
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Go to Solution.

Sorry I did not get back online quick enough...but the passwords are the same.
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<Edited by Host>

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I have the same problem, help me please.
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(Sorry for my english.)

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Hi @Sean-Ireland
Welcome to the HP Support Forums! I saw your post regarding the problems with your fingerprint reader not working. I will be happy to help you with this. Start by installing both your Validity Fingerprint Sensor Driver and the Digital Persona Fingerprint Reader Software. Let me know how it goes.
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Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I work on behalf of HP

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Toshiba - Download
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp
ToshibaUSA
http://209.167.114.38/support/Download/ln_byModel.asp
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Curly52
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Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
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Finger print reader asks for password only

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