Finger print reader is not enrolling my fingerprin​t

I have been trying to enroll my fingerprint, but no matter how i swipe my finger accorss it keeps saying "unsuccessfull" . My pc does have the fingerprint device,  I tried reisntaling driver, reinstalling software, updating driver . I have no idea what to do at this point ! Any suggestions ?

Hi,
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2. Which system are you using?
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    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

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    Thank you for posting on the HP Forums.
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    Hello JAMIEInc,
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    Let me know if this helps!
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • Finger print reader

    Hello...
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    hello,
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    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    BHK6
    I work on behalf of HP

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    good night

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