Finger Print Scanner is not working after downloadin​g new SimplePass

I upgraded my laptop ENVY dv6 to windows 8.1 and downloaded the compatible simplepass. I installed it and tried to start using it. When i had to swipe my finger for it to register my fingerprint and start using it, the finger scanner is not turning on and is not working.
How do i fix this?
Thank You

my finger print scanner is also not working and detecting the sensor also... can u people suggest to solve my problem.
best regards
   karim

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    best regards
      karim

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