Finger Print Scanner is not working

my finger print scanner isn't working hp probook 450 after updating my finger print driver ?

windows 8.1 is has some issues...
i think...

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Finger Print Scanner is not working after downloading new operating system 8.1

hi,
recently i have installed new OS windows 8.1 for my HP PAVILION DV6 laptop, but my bluetooth and finger print scanner is not working. can any one suggest me solve my problem..
txs
best regards
karim

Hi @sam1211 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6 Notebook and Bluetooth and HP Simplepass complications since doing a Windows upgrade. Here is a link to the HP Support Assistant. Just download and run the application. Just to make sure all drivers and software are updated as well.
Here is a document on troubleshooting and using Bluetooth if needed. Under the tips for finding a Bluetooth device, there is a section on making sure the wireless communication is turned on. This is an important section.
Here is another document with some great information about Bluetooth fixes.
Here is a link to troubleshoot the HP Simplepass software.
The HP SimplePass Identity Protection Software must be updated to v8.00.57 or later. Here is a link to download the latest. You will have to uninstall the old software.
Hope this helps you with the Bluetooth and HP Simplepass.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Finger Print Scanner is not working after downloading new SimplePass

I upgraded my laptop ENVY dv6 to windows 8.1 and downloaded the compatible simplepass. I installed it and tried to start using it. When i had to swipe my finger for it to register my fingerprint and start using it, the finger scanner is not turning on and is not working.
How do i fix this?
Thank You

my finger print scanner is also not working and detecting the sensor also... can u people suggest to solve my problem.
best regards
karim

My finger print scanner is not working

Hi, my 5s started to act crazy. It wont recognize my print anymore despite of moisturizing my finger tips, thinking that the problem is in my skin but it did not work. So I decided to delete my print in the system thinking that it would resolve the issue, but it just make the things worst. It won't read any print of mine anymore.please help me, this annoys me all the time. Tnx

The phone needs to train you to use Touch ID as well as you training the phone. Try deleting your fingerprints, and re-enter them. Move your finger around a little with each tap. Sometimes it helps to make two fingerprint recordings of the same finger.

My finger print reader is not working and this unknown driver is not installing HP4230s

my finger print reader is not working and i have tried the downloads available on hp website and many other but its not showing in the area where we configure the passwords for the pc
and my other problem is as i have updated my pc to win 8 or 8.1 this device is not getting installed the hardware id is : ACPI\VEN_HPQ&DEV_0004
kindly solve these problems as i really want to use this finger print and i dont know what is this unknown device all about

my hp envy mp notebook fingerprint is not working, give the software for it !

Tecra M5: finger print sensor is not working properly since a drink was spilt into the keyboard

My finger print sensor is not working properly since a drink was spilt into the keyboard. When booting up, it automatically "fails" 5 times in a row (without any attempts to swipe a finger), then defaults to password entry to boot the machine's hard drive.
This is not a problem and all i want to do is disable the finger print sensor, but cannot work out how to do this. I've tried uninstalling the driver, which I seemed to do without any problems, but when rebooting, the sensor still seems active, and still goes through the same process.
Everything else works fine and this is just a minor niggle, but I'd like to remove the annoyance of it beeping at me 5 times while it does its thing!
Can anyone tell me how I completely disable it?
Thank you.

Have you removed the fingerprint software? If yes check if in device manager is listed some unknown device. Please post the result.
Maybe you can try to disable this unknown device and it will not be recognized as new hardware every time when you start the notebook.

Finger print reader does not work

i followed the directions and my print was scanned, rescanned,and the edges were scanned and accepted but the reader does not react when the phone is locked....i deleated and rescanned and followed all directions which accepted my finger print....once again thereader does not unlock the phone...any suggestions?

I looked for software and found a suggestion which I down loaded. Now the finger print reader does not work either on Internet Explorer or on Firefox. So I had to do a reset to an early time to get rid of that soft ware. We are back to where I started, with the finger print reader working fine on Explorer 11 and it does not work at all on FireFox. There must be some work around, has this not occurred with other folks.

It has been not more than 10 days since i bought iphone 5s 32gb and the finger print scanner is not detecting the prints.what to do??is it an issue with the device or iOS??

It has been not more than 10 days since i bought iphone 5s 32gb and the finger print scanner is not detecting the prints.what to do??is it an issue with the device or iOS??

Standard practices:
Restart the device (power off completely, then back on) - retest.
Reset (hold sleep wake and home buttons until apple logo appears) - you can try this, but it is most useful when your device is frozen.
Restore to factory settings - retest.
Make an appointment at an Apple retail store genius bar if the above did not resolve the issue.
HTH.

The finger print scanner doesn't work 90% of the time please help! I have tried everything.

Dose any one else have problems with the iPhone 5s finger print scanner??
I've tried rescanning, different fingers, scanning different ways. But 95% of the time it just won't work. It is soooo frustring!! I would have saved a bunch of $ and bought a 5 or 5c if I wanted a phone that didn't fingerprint scan. has any one got advice that can help? It would be appreciated. I do work with my hands ( manual labour) but it's not like I tear up my fingers every day. Any help would be appreciated.
Peter.

If any one is still reading this thread you would know that I've been having problems with my finger print scanner. Well it turns out that the issue is not with the 5s but with my fingers. My fingers are too big for the scanner, so if your having trouble with your scanner try using just the very tip of your finger. I did a lot of research on my issue and found nothing suggesting this. My brother had the idea that this might be the problem and turns out he was right. Since rescanning the tip of my finger I have 100% success rate and am very happy with my new phone. Thanks again for all the help I got from people on this issue.

T410i - Finger print reader is not working

I have an unique case. Finger print reader is working fine while registering finger prints but not working while login or when prompts for authentication. !!!

Tried re-installing the fingerprint reader driver? Is the Client Security Solution installed as well?
*Non Lenovo employee*
I have a Y2P (i5) ... Feel free to ping me if you want me to test some applications with your Y2P if you have the same model. I don't mind keep doing recovery on it if needed .... =)

, Finger print validity sensor not working probook 450 g2

i have downloaded the finger print validity sensor and intalled it ..till now it's not working and i cant even find it in sign in options

Hello @ess_elgiendii ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Even though this is a Commercial product, I would check is it enable biometric support.
Here is a link to troubleshoot the Fingerprint Reader software.
You have installed the incorrect version of software for your system. You will have to uninstall it and install this version.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Finger print reader will not work with password manager

i have the finger print reader working fine to log into windows but when i select advanced options for a password protected site in password manager,and custom security level ,when i click on protect with finger print,it says i have not enrolled any finger prints with client security solution,when i check the fingerprint tab in client security solution it shows my fingerprints what i have stored,why is this conflict happening?when i check my web email i want to be able to swipe my finger and log in not keep typing my password in,anybody know how to sort this??

Hi,
I have the same problem, help me please.
I have the 3000 N200 notebook, when I use the finger print to log on using the windows vista logon it work fine, but if I try to use it with ThinkVantage technology (such password manager) it told me that the device is not installed.
(Sorry for my english.)

Finger Print scanner suddenly stopped working

The fingerprint scanner on my HP Envy dv6 stopped working when I opened the computer from hibernate this morning. The device claims it is up to date. The Biometric devices tab on the device manager is hidden and it reports the error code 45 (hardware device is not connected to the computer). The device is called Validity Sensors (WBF) (PID = 0018) and it is version 4.4.234.0. The scanner will not sign me into the computer nore does the simplepass show up when signed in.

RWick080,
Welcome back.
Try this first; it may be enough to just 'kick' it gently.
Forced Power Reset – “Hard Reset”
Create a Restore Point Create a Restore Point – Win7 OR Create a restore point Win8
Close all your programs and Shut down the computer
Disconnect everything (little Unifier for the keyboard / external mouse can stay)
Perform the Hard Reset for your notebook
Boot the computer and log in
Hard Reset is a Driver Reset; this is NOT the Windows 8 Reset that installs the Operating System. The Hard Reset procedure does not wipe out your files nor does it destroy your Windows setup in any way.
===========================================================================
If you think there is a chance that you are not using the latest HP SimplePass version 6.x software, please consider an upgrade to the program.
Open the file > Click on Download > Click “Open in Adobe Reader”
Simple Instructions to Upgrade HP SimplePass
Click the Kudos Thumbs-Up!
It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

When I installe Firefox version 4 my finger print scanner quit working. Any fixes for this?

I downloaded and installed Fire Fox 4.0 a few weeks ago. As soon as I downloaded the new software, my finger print scanner quit working. The scanner light that normally appears when ever there is a request for entering a user name or password no longer turned on and the scanner was no longer functional. I removed the new Fire Fox version and re-installed version 3.6.17. My finger print scanner is now working again.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I've got my finger print scanner broken

I've got my finger print scanner broken. I've got my iphone5s felt down from the bed . After that, the finger print scanner doesn't work as i can't unlock my iphone with my finger print . Also when i try to add another finger print , it said my finger was moved though i din't move my finger . At last, it said try a different finger. I'm pretty sure this is a hardware's problem (the finger print scanner) problem . If i brought my iphone to an apple store, would they fix or change the finger print scanner for me ? Thanks

To rule out a software issue, try this:
Reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
If this does not work, try to set it up as new device, explained in this article:
How to back up your data and set up as a new device
If still not luck, contact Apple to get it serviced.
Apple - Support - Service Answer Center
Apple does not repair parts of the phone, you'll get a replacement.

Finger Print Scanner is not working

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