, Finger print validity sensor not working probook 450 g2

i have downloaded the finger print validity sensor and intalled it ..till now it's not working and i cant even find it in sign in options 

Hello @ess_elgiendii ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Even though this is a Commercial product, I would check is it enable biometric support.
Here is a link to troubleshoot the Fingerprint Reader software.
You have installed the incorrect version of software for your system. You will have to uninstall it and install this version.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

  • Finger Print Scanner is not working after downloading new operating system 8.1

    hi,
    recently i have installed new OS windows 8.1 for my HP PAVILION DV6 laptop, but my bluetooth and finger print scanner is not working. can any one suggest me solve my problem..
    txs
    best regards
      karim

    Hi @sam1211 ,
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6 Notebook and Bluetooth and HP Simplepass complications since doing a Windows upgrade. Here is a link to the HP Support Assistant. Just download and run the application. Just to make sure all drivers and software are updated as well.
    Here is a document on troubleshooting and using Bluetooth if needed. Under the tips for finding a Bluetooth device, there is a section on making sure the wireless communication is turned on. This is an important section. 
    Here is another document with some great information about Bluetooth fixes.
    Here is a link to troubleshoot the HP Simplepass software.
    The HP SimplePass Identity Protection Software must be updated to v8.00.57 or later. Here is a link to download the latest. You will have to uninstall the old software.
    Hope this helps you with the Bluetooth and HP Simplepass.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • My finger print reader is not working and this unknown driver is not installing HP4230s

    my finger print reader is not working and i have tried the downloads available on hp website and many other but its not showing in the area where we configure the passwords for the pc
    and my other problem is as i have updated my pc to win 8 or 8.1 this device is not getting installed the hardware id is : ACPI\VEN_HPQ&DEV_0004
    kindly solve these problems as i really want to use this finger print and i dont know what is this unknown device all about

    my hp envy mp notebook fingerprint is not working, give the software for it !

  • Finger print reader does not work

    i followed the directions and my print was scanned, rescanned,and the edges were scanned and accepted but the reader does not react when the phone is locked....i deleated and rescanned and followed all directions which accepted my finger print....once again thereader does not unlock the phone...any suggestions?

    I looked for software and found a suggestion which I down loaded. Now the finger print reader does not work either on Internet Explorer or on Firefox. So I had to do a reset to an early time to get rid of that soft ware. We are back to where I started, with the finger print reader working fine on Explorer 11 and it does not work at all on FireFox. There must be some work around, has this not occurred with other folks.

  • Finger Print Scanner is not working

    my finger print scanner isn't working hp probook 450 after updating my finger print driver ?

    windows 8.1 is has some issues... 
    i think...

  • Finger Print Scanner is not working after downloadin​g new SimplePass

    I upgraded my laptop ENVY dv6 to windows 8.1 and downloaded the compatible simplepass. I installed it and tried to start using it. When i had to swipe my finger for it to register my fingerprint and start using it, the finger scanner is not turning on and is not working.
    How do i fix this?
    Thank You

    my finger print scanner is also not working and detecting the sensor also... can u people suggest to solve my problem.
    best regards
       karim

  • T410i - Finger print reader is not working

    I have an unique case. Finger print reader is working fine while registering finger prints but not working while login or when prompts for authentication. !!!

    Tried re-installing the fingerprint reader driver? Is the Client Security Solution installed as well?
    *Non Lenovo employee*
    I have a Y2P (i5) ... Feel free to ping me if you want me to test some applications with your Y2P if you have the same model. I don't mind keep doing recovery on it if needed .... =)

  • Finger print reader will not work with password manager

    i have the finger print reader working fine to log into windows but when i select advanced options for a password protected site in password manager,and custom security level ,when i click on protect with finger print,it says i have not enrolled any finger prints with client security solution,when i check the fingerprint tab in client security solution it shows my fingerprints what i have stored,why is this conflict happening?when i check my web email i want to be able to swipe my finger and log in not keep typing my password in,anybody know how to sort this??

    Hi,
    I have the same problem, help me please.
    I have the 3000 N200 notebook, when I use the finger print to log on using the windows vista logon it work fine, but if I try to use it with ThinkVantage technology (such password manager) it told me that  the device is not installed.
    (Sorry for my english.) 

  • My finger print scanner is not working

    Hi, my 5s started to act crazy. It wont recognize my print anymore despite of moisturizing my finger tips, thinking that the problem is in my skin but it did not work. So I decided to delete my print in the system thinking that it would resolve the issue, but it just make the things worst. It won't read any print of mine anymore.please help me, this annoys me all the time. Tnx

    The phone needs to train you to use Touch ID as well as you training the phone. Try deleting your fingerprints, and re-enter them. Move your finger around a little with each tap. Sometimes it helps to make two fingerprint recordings of the same finger.

  • Finger print driver is not connected

    Hello i have bought new HP Laptop
    Model
    Hp probook 450 g2
    processor core i5 4th gen
    ram 8gb
    I have installed window 7 ultimate 64 bit on it but my finger print reader is not working
    i have read different forums and i tried to install latest versions of
    Hp Simple pass
    Hp validity driver
    Hp digital persona
    and other softwares
    in device manager i was able to see biometric pass here is picture
    but when in windows search i go to Biometric devices  there is no biometric found. although in device driver it is shown
    i have tried to turn on devices from system Bios ,  windows operating system,  in Hp Digital persona
    Same with Hp Simple pass, I also tried to install some older versions of finger print driver but nothing worked. what should i do, i have also changed priority order. plz help

    Hello mahmoudrefat, welcome to the HP Forums.
    I see that you're getting a message stating that the fingerprint reader is not connnect. I would like to help you with this.
    To be able to better assist you on the issue, could you please provide the following information:
    Model and Product numbers for your notebook (do not post the serial number please).
    Currently installed operating system.
    I look forward to your reply.
    Thank you for posting on the HP Forums.
    I worked on behalf of HP.

  • Finger sensor not working and some time iphone 6 screen also hang/pause  for few seconds

    In my iphone6 finger sensor not working and some time iphone 6 screen also hang/pause  for few seconds.

    Try cleaning the sensor, remove all fingerprints from the settings, and the start over in recognizing prints. There are a number of things that make prints hard to read, sweat, lotion, dirty hands, etc.

  • HP finger print technology was not picked up by firefox4....how do i get ff4 to use HP's finger print technology...it was working fine on the previous version of ff

    in my previous version of firefox, any time a userid and password were required, HP's finger print manger box came up and I was just able to swipe my finger print and the finger print manager would populate the userid and password automatically. After I installed firefox 4 the finger print manager does not come up. Not sure if firefox 4 recognizes the technology. How do I get HP's finger print manger to work on firefox 4??
    Help!!!
    Gary

    The company that make the fingerprint scanner for HP have abandoned it, for more details see https://support.mozilla.com/en-US/questions/799388

  • IPhone 5 proximity sensor not working! (iOS 6.0.1)

    iPhone 5 proximity sensor not working! (iOS 6.0.1)
    When I call , the screen is not locked(

    Remove any screen protectors and cases, does the problem continue?

  • GUI JAVA 7.20 rev.2 (on Mac OSX 10.6.3): Print preview does not work!

    I've just started using rev 2 of java sapgui and print preview is not working anymore.
    Client: OSX 10.6.3
    SAP: ERP5.0 on WAS 640
    Has anyone experienced the same problem?

    This is the output in console when print-previewing:
    I'm going to open a support message as adviced.
    <code>
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]     Exception in thread "Loader for htmlViewer8_XZ_7" java.lang.NullPointerException
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at com.sap.plaf.frog.FrogListUI.updateColors(FrogListUI.java:63)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at com.sap.plaf.frog.FrogListUI.propertyChange(FrogListUI.java:48)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at java.beans.PropertyChangeSupport.firePropertyChange(PropertyChangeSupport.java:339)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at java.beans.PropertyChangeSupport.firePropertyChange(PropertyChangeSupport.java:276)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at java.beans.PropertyChangeSupport.firePropertyChange(PropertyChangeSupport.java:318)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at java.awt.Component.firePropertyChange(Component.java:8233)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at javax.swing.JComponent.firePropertyChange(JComponent.java:4428)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at javax.swing.JComponent.setEnabled(JComponent.java:2638)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at org.icepdf.ri.common.annotation.ActionsPanel.setEnabled(ActionsPanel.java:418)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at org.icepdf.ri.common.annotation.ActionsPanel.<init>(ActionsPanel.java:106)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at org.icepdf.ri.common.annotation.AnnotationPanel.setGUI(AnnotationPanel.java:128)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at org.icepdf.ri.common.annotation.AnnotationPanel.<init>(AnnotationPanel.java:73)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at org.icepdf.ri.common.SwingViewBuilder.buildAnnotationPanel(SwingViewBuilder.java:1574)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at org.icepdf.ri.common.SwingViewBuilder.buildUtilityTabbedPane(SwingViewBuilder.java:1541)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at org.icepdf.ri.common.SwingViewBuilder.buildUtilityAndDocumentSplitPane(SwingViewBuilder.java:1501)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at org.icepdf.ri.common.SwingViewBuilder.buildContents(SwingViewBuilder.java:499)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at org.icepdf.ri.common.SwingViewBuilder.buildViewerPanel(SwingViewBuilder.java:482)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at ice.pilots.pdf.ThePilot.createComponent(ThePilot.java:149)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at ice.storm.Viewport.setPilot(VCDO)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at ice.storm.StormBase.append(VCDO)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at ice.storm.StormBase.do_clear_content(VCDO)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at ice.storm.StormBase.do_render_content(VCDO)
    04/05/10 10.45.41     [0x0-0x3e63e6].com.sap.platin[6491]          at ice.storm.Viewport.runAsynchronousLoad(VCDO)
    </code>
    Edited by: Lorenzo Nicora on May 4, 2010 10:52 AM

  • Print Spooler does not work after Win 8.1 install

    I upgraded several computers to Win 8.1.  Most are operating normally and do not have this problem.  This is relevant to show that it is not a printer hardware or compatibility problem.  On one computer, the print function is not working. 
    I've tried reinstalling printers, getting new drivers, etc.  It comes down to this.  An active (connected) printer is selected and print test page is selected.  The dialog box says that the print queue is full.  I went to the queue subdirectory
    and deleted all files, no change to the results.  The Print spooler is active in task manager.  Stopping and restarting the print spooler makes no difference.  Any ideas?

    I had similar problems with HP Printers on the LAN (after upgrade from Windows 8 tot 8.1 
    32bit)
    HP Laserjet 4000  Laserjet 4050 and Laserjet 4250 - all with Network interface.
    Erratic behaviour: inserting blank pages, no duplex printing, programs stalling when printing etc…
    Printers and network are fully functional and work perfectly with W7 and XP. Not with Windows 8.1.
    Strange thing: Epson Aculaser and Ricoh Aficio 3224  worked fine but those were installed after the Windows update.
    So definitely something with the Microsoft drivers for the HP Laserjet printers.
    After a few installs and uninstalls of the HP printer drivers the problems stayed.
    Then I removed all HP related driver files (C:\\Windows\\system32\\spool\\PRINTERS")
    and all references in the Register because the standard uninstall of the drivers did not remove all files.
    -> First uninstall ALL  HP printers (laserjet, deskjet, officejet etc ..)
    -> Then look in
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers]
    Make a backup of the registry keys and then remove all files starting with hp….
    Remove the print processors starting with hp 
    (i.e. hpzpplhn.exe)
    Then restart your system.
    Reinstall the printers, they should be OK now.
    If you still have duplex printing problems : replace the hpzpplhm print processor with the winprint processor. (may give other limitations, google for more info).
    In my case this solved the erratic printing problems.

Maybe you are looking for