Finger Reader Not Detected

The finger reader gives an error message "Reader not detected"   Any suggestions,  Thanks

Hello Wygalro,
I understand your fingerprint reader isn't working correctly.
In order for me to better assist you could you please provide the full make and model of the PC you have.  Providing me that information will better help me help you.
Please respond at your earliest convenience.
Thanks. 
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Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

Similar Messages

  • Fingerprint Reader Not Detected

     1. Product Name and Number
        Compaq CQ45-207TU
     2. Operating System installed (if applicable) 
         Windows 7 64 bit
     3. Error message (if any) 
         FingerPrint Reader Not detected
     4. Any changes made to your system before the issue occurred
        Reinstalled OS and formatted HDD

    There you go, I am  facing the same problem, my finger print reader is not recognized, attached below is my screen shot of my device manager where i installed my drivers for this finger print reader.
    Spoiler 
    attached is the second image of the software used by finger print reader in my lap top, showing the error message. "Finger print reader is not recognized"
    My model number is: Hp pavilion DV 6907 TX
    The model was initially with the Operating system - Vista, my finger print reader all worked fine, then i later upgraded to windows 7, where i was successful in finding all drivers for my lap top. I was successful in finding the drivers for my finger print reader as well, and i installed it, that's the reason it shows in the device manager, but i don't know the reason why it is not getting detected.
    Is this something to do with the hardware failure to get detected by the drivers ? or an incorrect driver inside my laptop which is not gelling with the hardware ( the driver is not getting digitally signed). please help.

  • Fingerprint reader not detected in HPDV6-2165TX

    hey guys,
    i have got HP pavilion DV6- 2165 TX i upgraded my lappy to WIN 7 - 64 BIT ultimate...so now the thing is that my finger print is not working / it is showing reader not detected. ...can any one help...me thankx in advance...

    Have you install Validity Fingerprint Sensor Driver? Here is link to it just incase ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45021.exe
    Although I am an HP employee, I am speaking for myself and not for HP.
    Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"

  • Fingerprin​t reader not detected

    I have a HP pavilion dv6 1152tx laptop.
    I have upgraded the system form pre-installed vista to win7 and installed the driver for fingerprint reader that came with the upgrade disk but it says reader not detected.
    I also tried installing the driver provided on hp support site but no success.
    Can anybody tell me what to do?
    any other link for driver of Digital Persona fingerprint reader?

    I have the same issue. Anybody have a solution?

  • Fingerprint Reader Not Detected during startup on Windows 7

    Dear Community Users/Tech Guru,
    I am hoping somebody could shed light into a weired issue I am facing with this *stupid* Microsoft OS. I purchased a T400 last year and brought a x64 bit Windows 7 three months ago and have it setup for clean installation. I followed the procedure published in lenovo.
    I had the security setup of my notebook to use pre-desktop authentication and single sign-on. I had everything setup and running.
    However, after a few weeks I began to noticed that upon power up and giving a fingerprint swipe on the bios authentication, it would halt on the windows startup page (where we would normally login). It turns out that the fingerprint device is not detected! Something is not workin properly during the startup of bill gates Microsoft Windows 7! I would try a reboot on the system and it will load properly afterwards.
    But I find it stupid that Windows doesn't detect my fingerprint device on startup! This happens when it's a cold boot using a battery (at least 70% of the time it turns out that way). I disabled  the single sign-on but retained the desktop authentication (means I have to swipe twice). But this f*ck OS is still not detecting it during cold start.
    Anyone... please advice?
    Solved!
    Go to Solution.

    I attempted to reset the policy settings of CSS but then the pop up screen just got stuck:
    - I did a reboot and reset the fingerprint data and password (after exporting the 
      settings),
    - uninstalled the fingerprint reader and CSS
    - uninstalled the CSS. I had encountered some issues while uninstalling it
      Windows is reporting that the installation log file could not be found. I manually
      downloaded the driver from the site and used the installer to remove it from my PC
    - Reinstalled both CSS and Fingerprint driver
    - Import all my security settings (password and fingerprint)
    - Tested CSS and used fingerprint as default login method in battery mode
    - Enabled Single SignIn method in CSS and BIOS
    So far so good, the reinstallation fixed the issue. I did recall that there was a windows update before this mayhem on the fingerprint reader started.

  • Tx2510us - Fingerprint Reader Not Detected after Service Pack 1 for Windows 7 installed

    Have had Windows 7 32-Bit installed and running fine since early last year..   Today Windows Update installed Service Pack 1.
    Now, the fingerprint reader (AuthenTec AES1610) is not detected.   Digital Persona reported the fingerprint reader isn't connected and the Device Manager shows installed and working properly..   When the computer boots, the logon screen shows not detected..
    Have seen several older posts that reference a page with a fix for AuthenTec/Digital Persona, but get a 403 error when trying to access..
    Hoping someone still has this info, or possibly there's a new fix to work with Service Pack 1..
    Thanks
    ~~~~ Nothings forgotten. Nothing is ever forgotten. ~~~~

    Followed the given advice: installed SP1 again, ran Firefox in safemode, disabled other running programs as mutorrent, still Firefox didnt work. I had internetconnection (after restarting mutorrent this did work, the app telling me what the weather outside is worked) but no Firefox: as previous time I got the start screen, but could not browse the internet.
    I also tried to start the Internet Explorer and it also looked as if that application had problems (but that can also be because I did not use it for a while - old version or whatever - and it is not my standard browser).
    Have again performed a roll back in order to remove SP1, now Firefox works again.
    If somebody has advice it would be very welcome!

  • Z60m card reader not detecting cards

    Hi,
    I had my z60m formatted recently and since then the card reader does not detect cards. On searching online I found a ricoh card reader driver which claims to work for the z60m which I have now installed. Still no luck. The green light next to the card reader blinks when I put a card in which could mean the hardware works.
    Hope someone can help me.
    Thanks
    Riaz

    hi
    drivers for card reader for z61m - win7 :
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
    they are HP  but working just fine (mass controller question mark in DM)

  • Plz Help, Fingerprint reader not detected

    Hello dear member,
    I,m a happy owner of HP Probook 4530s. But from past 4 days my Nightmare starts. I Accidently restore my bios to default factory reset. After that HP protect tools could not detect my fingerprint reader. I had tried every thing. i had searched this forum. Try every thing to make it works Properly but the problem still exists. nd one more thing accidently i had formatted the hp recovery partition . Now Please help me i,m so much disturb because of it now

    Uninstall current Validity fingerpint sensor driver and HP ProtectTools Security Manager. Resource:
    Uninstalling Software in Windows 7Uninstall or change a program in Windows 7 Download and install older version of Validity Fingerprint Driver from here and then HP ProtectTools Security Manager from here.

  • Fingerprint reader not detected - tx2525nr

    I have an HP tx2525nr and recently did a clean install of Windows 7 (x64) and updated all of the drivers. When I try to enroll my fingerprints into the DigitalPersona program, it says the fingerprint scanner is not detected. It used to work when had Vista (x64) on my computer, so it shouldn't be a hardware issue. I have tried installing the driver used for Vista and that did not work either.

    Hi,
    Check below guide:
    DigitalPersona, AuthenTec fingerprint and Windows 7
    ** Say thanks by clicking the "Thumb up" icon which is on the left. **
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

  • Acrobat Reader not detected

    Hi
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    Interesting, thank you. Just a mistake, I think, or a very old site. It stopped being called Acrobat Reader almost 10 years ago.
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    I install the drivers form Valitdy that enables WBF so I can use the sensor in windows 8.1 from here 
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    Hello bbroecker37
    Thanks for posting on the HP Forums!
    I understand you are experiencing an issue with your notebook. However, since this is a commercial notebook, you should post your issue on the notebook board of the HP Enterprise Forums for a better answer.
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    Mario
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    two things to try
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  • It has been not more than 10 days since i bought iphone 5s 32gb and the finger print scanner is not detecting the prints.what to do??is it an issue with the device or iOS??

    It has been not more than 10 days since i bought iphone 5s 32gb and the finger print scanner is not detecting the prints.what to do??is it an issue with the device or iOS??

    Standard practices:
    Restart the device (power off completely, then back on) - retest.
    Reset (hold sleep wake and home buttons until apple logo appears) - you can try this, but it is most useful when your device is frozen.
    Restore to factory settings - retest.
    Make an appointment at an Apple retail store genius bar if the above did not resolve the issue.
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  • HT1338 cannot connect my MacBook Air to a projector  -does not detect and 2nd monitor. I have a new Mini port to VGA cable made by apple. When I read online I see that many people have the same problem - Is this an Apple defect??????????????????

    I cannot connect my MacBook Air to a projector - It will not detect a 2nd monitor or display. I am using an Apple made Mini Display port to VGA adapter. As I read online I see that many other peple are having the same problem. Is this an Apple defect!!???? If so it just burst the bubble about how great macs are. I never had a problem with that on a PC. I hope I am wrong. What can you tell me?

    Hi There,
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    The issue lies with Mountian Lion 10.8.2.
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  • HP ProBook 440 G2, Finger print reader not working when I upgraded form Win 7 Pro to Win 8.1 Pro

    My HP ProBook 440 G2, Finger print reader not working when I upgraded form Win 7 Pro to Win 8.1 Pro.
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    thankyou
    Hillet
    This question was solved.
    View Solution.

    Have you installed the Validity Sensor Fingerprint driver software for Windows 8.1?
    http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943811&swItemId=ob_134806_1&swEnvOid=415...
    See page 64 in the following Windows 8.1 user manual for Validity Fingerprint setup information
    http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=6943810&docId=emr_na-c04371762&docLocale...
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

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