Fingerprin​t lock is not working!!!

Hlw guys!
fingerprint sensor is not working on my probook 450 g2. Validity Fingerprint Sensor  Driver has been already installed but it's not working.
plz let me know how i will solve this problem. need your very important expert advise.
thank you....

Kowie wrote:
Hi,
I did all the fingerprint setup and afterwords is says that you fingerprint is now ready for use. But when I tried to log on the reader says that the fingerprint is not verified why is this?
Hello Kowie.
It sounds like the settigns did not save.  I suggest you try to enroll your fingerprints one more time.
Which version of Windows are you using?
Also, what is the product number of your notebook?  This document can show you where it is located.
Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

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