Fingerprin​t Reader does not work under Win 7

I have a T500 which I have just upgraded from Windows Vista Business to Windows 7 Professional.
Everything apart from the Fingerprint Reader and the Wireless Broadband seems to work.
The Fingerprint Reader is the Authentec AES2810, with driver version 2.0.0.18 dated 24/11/2009.
If I run the Lenovo Fingerprint software version 3.3.0.58 I get the error that the software cannot
communicate with the sensor.
The Wireless Broadband card is the Ericsson F3507g. The follwing drivers are installed:
Network adapters:
    - F3507g Mobile Broadband Driver, version: 1.0.0.52 dated 29/07/2009
Ports (COM & LPT):
    - Ericsson F3507g Mobile Broadband Minicard GPS Port (COM6), version: 1.0.0.28 dated 29/09/2008
    - Ericsson F3507g Mobile Broadband Device Management (COM4), version: 4.54.7103.1 dated 26/06/2009
Smart card readers:
    - F3507g Mobile Broadband USIM Port, version 6.0.0.7 dated 12/05/2009
       Even if there is the driver information indicated above the USIM device says:
        "No drivers installed for this device."
Universal Serial Bus controllers:
     - F3507g Mobile Broadband Device, version: 4.54.7103.1 dated 26/06/2009
If I use the ThinkVantage Access Connections software I get the following error message:
"The current wireless WAN connection is being managed by another client utility.
Close the client utility and try again." But to my knowledge no other Wireless Broadband client is running.
If I try Mobile Broadband Connect via the Vodaphone UK interface I get the following error message:
"No Wireless Mobile Broadband device found."
And finally if I try ThinkVantage GPS I get the folowing message:
"The GPS NMEA CPM port is not available. You need to check the following things.
 - Another GPS application is using the COM port.
 - COM port is disabled. You can enable the COM port in Device Manager."
Under Windows Vista both the Fingerprint Reader and the Wireless Broadband device worked without
any problems. Do anybody have any ideas on how I can resolve these two problems.
Best regards,
Frode
Solved!
Go to Solution.

Yes, it is the driver that seems to be the problem. Here is how I proceeded. Before I started to removed the Lenovo software and the driver I first made sure the the automatic driver installation was turned off. The easiest way to do this is to type "change device installation settings" in the Start Menu search box. A window then pops up with the question: "Do you want Windows to download driver software and realistic icons for your devices?". By default this is usually set at "Yes, do this automatically". Instead select the option "No, let me choose what to do", which will bring up another menu where one select the last option: "Never install driver software from Windows Update."
After you have installed the new driver do not forget to put it back to the recommended automatic mode.
I first went to Control Panel - Uninstall Programs and uninstalled the Lenovo Fingerprint Software. I then went to the Device Manager and uninstalled the AuthenTec driver version 2.0.0.18 and checked the box delete this driver software. I then rebooted the PC and during pre-boot went into the BIOS, selected Security and Fingerprint Reader and made a reset on the reader. After reboot I reinstalled the Lenovo Fingerprint Software 3.3.0.58 (7wf160ww). This time the installation went through without any error messages but when I started the software I discovered that it still did not work. When trying to run the tutorial or to enroll fingerprints I got the old error message: "Cannot communicate with sensor. Please confirm the sensor is ready."
I then checked the driver and I found that I now had the older AuthenTec driver version 8.1.2.56 dated 07/07/2009 and everything looked OK from the driver point of view. I then suddenly remembered that I had forgot to uninstall the AuthenTec TrueSuite software. I immediately uninstalled the TrueSuite software and also yet again the Lenovo Fingerprint Software, but left the newly installed driver in place. After a reboot I again reinstalled the Lenovo Fingerprint software and this time it worked. I can now run the tutorial and enroll fingerprints and the fingerprints work 100% for the Windows login. I have not yet tried to install Lenovo Client Security. I will do that later. However, I have discovered that the AuthenTec TrueSuite software has not been reinstalled after doing the last Lenovo Fingerprint software reinstallation. I am not sure if this is a good or a bad sign. Perhaps Bananaman or Cleo_Lenovo can give me some feedback on this issue.
I thank you all for helping me out with this problem. I find the Lenovo Forums of great interest and usefulness.
Cheers,
Frode

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