Fingerprin​t reader not detected

I have a HP pavilion dv6 1152tx laptop.
I have upgraded the system form pre-installed vista to win7 and installed the driver for fingerprint reader that came with the upgrade disk but it says reader not detected.
I also tried installing the driver provided on hp support site but no success.
Can anybody tell me what to do?
any other link for driver of Digital Persona fingerprint reader?

I have the same issue. Anybody have a solution?

Similar Messages

  • Fingerprint Reader Not Detected

     1. Product Name and Number
        Compaq CQ45-207TU
     2. Operating System installed (if applicable) 
         Windows 7 64 bit
     3. Error message (if any) 
         FingerPrint Reader Not detected
     4. Any changes made to your system before the issue occurred
        Reinstalled OS and formatted HDD

    There you go, I am  facing the same problem, my finger print reader is not recognized, attached below is my screen shot of my device manager where i installed my drivers for this finger print reader.
    Spoiler 
    attached is the second image of the software used by finger print reader in my lap top, showing the error message. "Finger print reader is not recognized"
    My model number is: Hp pavilion DV 6907 TX
    The model was initially with the Operating system - Vista, my finger print reader all worked fine, then i later upgraded to windows 7, where i was successful in finding all drivers for my lap top. I was successful in finding the drivers for my finger print reader as well, and i installed it, that's the reason it shows in the device manager, but i don't know the reason why it is not getting detected.
    Is this something to do with the hardware failure to get detected by the drivers ? or an incorrect driver inside my laptop which is not gelling with the hardware ( the driver is not getting digitally signed). please help.

  • Fingerprint reader not detected in HPDV6-2165TX

    hey guys,
    i have got HP pavilion DV6- 2165 TX i upgraded my lappy to WIN 7 - 64 BIT ultimate...so now the thing is that my finger print is not working / it is showing reader not detected. ...can any one help...me thankx in advance...

    Have you install Validity Fingerprint Sensor Driver? Here is link to it just incase ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45021.exe
    Although I am an HP employee, I am speaking for myself and not for HP.
    Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"

  • Finger Reader Not Detected

    The finger reader gives an error message "Reader not detected"   Any suggestions,  Thanks

    Hello Wygalro,
    I understand your fingerprint reader isn't working correctly.
    In order for me to better assist you could you please provide the full make and model of the PC you have.  Providing me that information will better help me help you.
    Please respond at your earliest convenience.
    Thanks. 
    Clicking the White Kudos star on the left is a way to say Thanks!
    Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

  • Fingerprint Reader Not Detected during startup on Windows 7

    Dear Community Users/Tech Guru,
    I am hoping somebody could shed light into a weired issue I am facing with this *stupid* Microsoft OS. I purchased a T400 last year and brought a x64 bit Windows 7 three months ago and have it setup for clean installation. I followed the procedure published in lenovo.
    I had the security setup of my notebook to use pre-desktop authentication and single sign-on. I had everything setup and running.
    However, after a few weeks I began to noticed that upon power up and giving a fingerprint swipe on the bios authentication, it would halt on the windows startup page (where we would normally login). It turns out that the fingerprint device is not detected! Something is not workin properly during the startup of bill gates Microsoft Windows 7! I would try a reboot on the system and it will load properly afterwards.
    But I find it stupid that Windows doesn't detect my fingerprint device on startup! This happens when it's a cold boot using a battery (at least 70% of the time it turns out that way). I disabled  the single sign-on but retained the desktop authentication (means I have to swipe twice). But this f*ck OS is still not detecting it during cold start.
    Anyone... please advice?
    Solved!
    Go to Solution.

    I attempted to reset the policy settings of CSS but then the pop up screen just got stuck:
    - I did a reboot and reset the fingerprint data and password (after exporting the 
      settings),
    - uninstalled the fingerprint reader and CSS
    - uninstalled the CSS. I had encountered some issues while uninstalling it
      Windows is reporting that the installation log file could not be found. I manually
      downloaded the driver from the site and used the installer to remove it from my PC
    - Reinstalled both CSS and Fingerprint driver
    - Import all my security settings (password and fingerprint)
    - Tested CSS and used fingerprint as default login method in battery mode
    - Enabled Single SignIn method in CSS and BIOS
    So far so good, the reinstallation fixed the issue. I did recall that there was a windows update before this mayhem on the fingerprint reader started.

  • Tx2510us - Fingerprint Reader Not Detected after Service Pack 1 for Windows 7 installed

    Have had Windows 7 32-Bit installed and running fine since early last year..   Today Windows Update installed Service Pack 1.
    Now, the fingerprint reader (AuthenTec AES1610) is not detected.   Digital Persona reported the fingerprint reader isn't connected and the Device Manager shows installed and working properly..   When the computer boots, the logon screen shows not detected..
    Have seen several older posts that reference a page with a fix for AuthenTec/Digital Persona, but get a 403 error when trying to access..
    Hoping someone still has this info, or possibly there's a new fix to work with Service Pack 1..
    Thanks
    ~~~~ Nothings forgotten. Nothing is ever forgotten. ~~~~

    Followed the given advice: installed SP1 again, ran Firefox in safemode, disabled other running programs as mutorrent, still Firefox didnt work. I had internetconnection (after restarting mutorrent this did work, the app telling me what the weather outside is worked) but no Firefox: as previous time I got the start screen, but could not browse the internet.
    I also tried to start the Internet Explorer and it also looked as if that application had problems (but that can also be because I did not use it for a while - old version or whatever - and it is not my standard browser).
    Have again performed a roll back in order to remove SP1, now Firefox works again.
    If somebody has advice it would be very welcome!

  • Z60m card reader not detecting cards

    Hi,
    I had my z60m formatted recently and since then the card reader does not detect cards. On searching online I found a ricoh card reader driver which claims to work for the z60m which I have now installed. Still no luck. The green light next to the card reader blinks when I put a card in which could mean the hardware works.
    Hope someone can help me.
    Thanks
    Riaz

    hi
    drivers for card reader for z61m - win7 :
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
    they are HP  but working just fine (mass controller question mark in DM)

  • Plz Help, Fingerprint reader not detected

    Hello dear member,
    I,m a happy owner of HP Probook 4530s. But from past 4 days my Nightmare starts. I Accidently restore my bios to default factory reset. After that HP protect tools could not detect my fingerprint reader. I had tried every thing. i had searched this forum. Try every thing to make it works Properly but the problem still exists. nd one more thing accidently i had formatted the hp recovery partition . Now Please help me i,m so much disturb because of it now

    Uninstall current Validity fingerpint sensor driver and HP ProtectTools Security Manager. Resource:
    Uninstalling Software in Windows 7Uninstall or change a program in Windows 7 Download and install older version of Validity Fingerprint Driver from here and then HP ProtectTools Security Manager from here.

  • Fingerprint reader not detected - tx2525nr

    I have an HP tx2525nr and recently did a clean install of Windows 7 (x64) and updated all of the drivers. When I try to enroll my fingerprints into the DigitalPersona program, it says the fingerprint scanner is not detected. It used to work when had Vista (x64) on my computer, so it shouldn't be a hardware issue. I have tried installing the driver used for Vista and that did not work either.

    Hi,
    Check below guide:
    DigitalPersona, AuthenTec fingerprint and Windows 7
    ** Say thanks by clicking the "Thumb up" icon which is on the left. **
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

  • Fingerprin​t reader not working after resuming from sleep

    I kind of mentioned this problem in a previous post and was directed here http://www-307.ibm.com/pc/support/site.wss/documen​t.do?sitestyle=lenovo&lndocid=MIGR-67245 which is a patch that could possibly fix it.This patch didn't work. What is happening is when my laptop comes back from sleep either the fingerprint reader is unresponsive, it says "waiting..." at the top of the screen instead of the normal scan message and is unresponsive, or in some cases when I click other credentials it shows a third account (first is my account, second is the reader account,and the third is a stop sign thing that says the fingerprint reader isn't attached). When I sign in with my normal password and try to go to the fingerprint software it pops up a little window that is labeled Lenovo Fingerprint 2.0 and the message is "Pleae wait...".
    Other then returning from sleep the fingerprint reader has been working fine. Any suggestions are greatly appreciated, thanks.
    Edited to add patch link.
    Message Edited by Skurvy_Pirate on 09-22-2008 07:40 PM
    Solved!
    Go to Solution.

    Well I got it working again but I'm not exactly sure how. I will go over what I went through so you guys can get an idea and possibly fix it. To start off I talked to MS support and I worked with them for a really long time. They tried intstalling different drivers (other then AuthenTec) and anytime we did that it would say "Fingerprint reader not available" at the login. They tried changing the power settings and which devices could wake up my computer and that had no effect either. I called Lenovo and they basically just told me to download the software that was already on the computer and change the option to have it wake up the computer, which doesn't exist. They were very unhelpful.
    What eventualy got it working (and it's been working so far), is uninstalling the driver and software. Then reinstalling it all and installing the patch linked above. The first time I installed it I just double clicked it and went through the installation process. But you need to go into the folder it installs it into (C:\DRIVERS\VISTA\FPIRPON\) and double click FPIRPOn.reg which will add the fix to the registry. On top of this I also went into Device Manager and unchecked the box that allows the computer to turn of the fingerprint reader under Properties->Power Management for the device. The last thing I did was do a registry edit to force the USB to reset when waking from sleep. I found the registry edit here http://support.microsoft.com/kb/928631/en-us.
    So I am pretty sure it was the patch that fixed it when I correctly installed it because I had tried both the power management thing to keep it from getting turned off AND the registry edit and it didn't work. I also thing that Vista SP1 fixes what the registry edit does, but I tried it anyways because I was desperate haha. I'm going to undo the registry edit and power management thing one at a time and see if it still works. If it doesn't keep working I'm guessing it's a hardware problem and going to call Lenovo to get it fixed.
     Anyone who is having this problem I would suggest they try the patch in the link that I first posted (http://www-307.ibm.com/pc/support/site.wss/documen​t.do?sitestyle=lenovo&lndocid=MIGR-67245)and follow the installation instructions carefully. Good luck!

  • Fingerprin​t reader not work... windows 8.1

    when i recover my system fingerprint reader not work... plss help...

    Hi @michaeltamayo18 ,
    Welcome to the HP Forums!
    It is a terrific place to find answers.
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I understand that after doing a recovery your fingerprint reader is not working, 
    From your screen shot Device Manager is showing no issue with it.
    Have you ran the HP Support Assistant  to assist with locating HP updates and drivers?
    Have you done all your Windows updates?
    To assist you I will need some more information.
    What exact  model of HP notebook do you have?  How Do I Find My Model Number or Product Number?
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Acrobat Reader not detected

    Hi
    I have enrolled in the Microsoft IT academy, and was able to complete the work, when one day the check at the beginning no longer detected acrobat reader plugin.  i updated and reinstalled acrobat reader, but it is still not picking up the plugin.  how do i fix this?
    thanks

    Interesting, thank you. Just a mistake, I think, or a very old site. It stopped being called Acrobat Reader almost 10 years ago.
    My advice is to test that Adobe Reader is able to show a PDF in your browser window (NOT in the Adobe Reader window). Here's a link to try: http://www.adobe.com/products/postscript/pdfs/PackingLightBrochure.pdf
    What happens?

  • Fingerprin​t reader not working

    My laptop froze today so I had to hardboot. After I turned it back on, my fingerprint reader stopped working. The device manager detects the Validity Sensors  (WBF) (PID=0050), but when I go to the Control Panel to fix the Biometric settings, there is absolutely no detection of the fingerprint reader whatsoever. All my BIOs are updated/reinstalled, so I don't think that's the problem.
    I also tried reinstalling HP Simple Pass, which also does not work. I can log in into the program w/ my master password, but when I try to set up the log in for the fingerprint reader and type my password in there, it says I have an invalid password.
    Not sure what other information I need, but I have this to start:
    Windows 8 Pro 64bit
    HP ENVY 15-j092nr Notebook PC 
    Serial Number:   [Personal Information Removed]
    Product Number:   C8P47AV 

    Hi,
    The following document will be very useful in troubleshooting this issue.
    Troubleshooting a Fingerprint Reader (Windows 8): http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&​lc=en&dlc=en&docname=c03718240
    Please support me by clicking on the Kudos star if you like my post and “Accept as Solution” if my advice answered or helped your situation. These are the best ways in which you can thank me.
    I am an HP Employee. 

  • Why does my macbook pro's built-in card reader not detect my SD card?

    I have a Macbook Pro 15-inch Retina (Late 2013) and it has a built-in card reader. My SD card was working perfectly with the reader some days back, however, now it has all of a sudden stopped working! The funny thing is that when I put the same SD card into an external card reader connected to the same macbook, it works perfectly. Also, strangely, my card reader still works perfectly well with another SD card I have.
    So, both the card reader and the SD card appear to be working separately, but why are they not working together?

    two things to try
    1. Reset SMC data. Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
    2. Do not push the card(s) all the way into the slot . back it out a fraction 1/16-1/8 inch until it appears in finder/desktop/etc...

  • HP Probook 4540s Fingerprint reader not detecting fingerprints in windows 8.1

    I install the drivers form Valitdy that enables WBF so I can use the sensor in windows 8.1 from here 
    http://www.validityinc.com/software/hp/wbf.php
    It detects the fingerprint sensor and alows me to start registering my fingerprints but when i move my finger over it nothing happens.  

    Hello bbroecker37
    Thanks for posting on the HP Forums!
    I understand you are experiencing an issue with your notebook. However, since this is a commercial notebook, you should post your issue on the notebook board of the HP Enterprise Forums for a better answer.
    Have a wonderful day!
    Mario
    I worked on behalf of HP.

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