Fingerprint reader - does not work

Hello!
My fingerprint reader is maybe broken.
when I try to swipe finger over it, lenovo fingerprint software says swipe too short... it used to work on vista but I had installed XP on my notebook and then it stopped working. I tried also win vista and win7 and same message :-/ don't you know what should it be?
thanks for your replies!

Hello,
we have the same problem on T410 with OS w8.1 x64 ENTERPRISE and latest ThinkVantage Fingerprint Software Version 6.0.0.8102.
On my company for increase security login is allowed only with CTRL+ALT+DEL and Do Not Display Last User Name enabled; so users name created/used on that system are not displayed at login page.
IT dept. run some test and looks like this options are not compatible with Lenovo ThinkVantage Fingerprint Software Version 6.0.0.8102; so this Lenovo sw is not allowed on our systems until they can fix it..

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Fixed.
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Solved!
Go to Solution.

Yes, it is the driver that seems to be the problem. Here is how I proceeded. Before I started to removed the Lenovo software and the driver I first made sure the the automatic driver installation was turned off. The easiest way to do this is to type "change device installation settings" in the Start Menu search box. A window then pops up with the question: "Do you want Windows to download driver software and realistic icons for your devices?". By default this is usually set at "Yes, do this automatically". Instead select the option "No, let me choose what to do", which will bring up another menu where one select the last option: "Never install driver software from Windows Update."
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