Fingerprint reader not recognized on Pavilion dv4t-1400 laptop

Within this last week, my fingerprint reader is no longer running on my Pavilion dv4t-1400 laptop. I believe it stopped when last week there were two usb problems which are still unresolved --- i.e., under Device Manager, there are two USBs with a yellow warning triangle and after trying to troubleshoot, it says "Windows has stopped this device because it has reported problems. (Code 43)".
I've reinstalled the Validity Sensor software several times but this doesn't make a difference.
BTW, to the best of my knowledge, there hadn't been any new software updates prior to the USB errors.
This question was solved.
View Solution.

This problem is resolved once I powered down my laptop, unplugged the AC adapter and all external connections, removed the battery, waited about one minute, resinserted the battery, and restarted my PC.
The Validity Sensor driver was automatically added by Windows, and my fingerprint reader is now recognized and working.

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Fingerprint reader not working - HP Pavilion dv7 - Windows 8

I have been working on this for over a year without any results. It is driving me crazy.
My fingerprint reader on my pavilion dv7 is not working. Actually it never worked (or showed any sign of action) since i bought my laptop.
I've tried installing many kind of different drivers and software, updated BIOS etc. Nothing works.
So i decided to call for your help.
Laptop info;
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p/n: B1X38EA (#ABH)
Help would be greatly appreciated
Greetings,
Glenn Peters

Hi,
Please refer to the following two documents.
Troubleshooting a Fingerprint Reader (Windows 8): http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=c03718240
Using HP SimplePass Fingerprint Reader (Windows 8): http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=c03653209
Please follow all the troubleshooting steps and let me know whether it helped.
Please support me by clicking on Kudos and Accepted solution if you like my advice. These are the best ways in which you can thank me.
I am an HP Employee.

Fingerprint Reader Not Detected

1. Product Name and Number
Compaq CQ45-207TU
2. Operating System installed (if applicable)
Windows 7 64 bit
3. Error message (if any)
FingerPrint Reader Not detected
4. Any changes made to your system before the issue occurred
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There you go, I am facing the same problem, my finger print reader is not recognized, attached below is my screen shot of my device manager where i installed my drivers for this finger print reader.
Spoiler
attached is the second image of the software used by finger print reader in my lap top, showing the error message. "Finger print reader is not recognized"
My model number is: Hp pavilion DV 6907 TX
The model was initially with the Operating system - Vista, my finger print reader all worked fine, then i later upgraded to windows 7, where i was successful in finding all drivers for my lap top. I was successful in finding the drivers for my finger print reader as well, and i installed it, that's the reason it shows in the device manager, but i don't know the reason why it is not getting detected.
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How do I turn on the Web cam on my HP Pavilion DV4T-1400 CTO Entertainment PC?

»HP Pavilion dv4t-1400 CTO Entertainment Notebook PC
Serial Number: (Personal information removed by Moderator)
Product Number: NS270AV
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Hi there @RogerPham1978
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are looking for help with your webcam on your notebook. I am happy to help with this.
Please post the operating system in use on your notebook. See the following, if you need help with that information.
Is the Windows Version on My Computer 32-bit or 64-bit?
Take a look at the following pages, which show how to test or setup the webcam. Some are for Windows Vista, Windows 7, or both.
HP Notebook PCs - Testing a Webcam Using YouCam
HP Notebook PCs - Testing a Webcam Using QuickPlay
HP Notebook PCs - How to Set Up the HP Webcam in Your Favorite Messenger for Windows 7
Let me know if that works for you.
Malygris1
I work on behalf of HP
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Fingerprint Reader not working after windows password reset

Hi There
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I just called the tech support just now? I just asked the 'why the finger print reader not recognizing the finger print after changing windows password?', and he gave the following answers
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HP Notebook PCs - Upgrading to Windows 10
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Fingerprint Reader Not Connecting - Windows 8 - HP Pavilion DV7

Have searched high and low for solution to my fingerprint scanner issue - tried many site's instructions with no solution.
Please help -
I have a HP DV7-6c27cl (Pavilion)---Purchased 11/2012.
Upgraded to Windows 8-64 bit day of purchase and fingerprint scanner quit working along with TrueVision HD webcam. HP Driver update for webcam worked perfectly - Up and running there.
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Went to HP and downloaded new driver (SP58834) for fingerprint scanner. Searched their updates using specific model number of this laptop and it gave me that driver to update with. Software starts but no joy on the reader.....
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Earlier today when trying a number of different fixes I had a biometrics tap under my device manager and another in control panel......on one of my attempts to find a solution I erased these. No longer there now.
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This question was solved.
View Solution.

Hi Doerr,
That Digital Personal software won't run on this computer... The old DP software only runs on older hardware. Nice software but it doesn't run on new computers.
You need to run the "real deal" SimplePass software.
Here is SimplePass software that will run on Windows 7 or Windows 8:
sp59664 HP SimplePass V6.0.100.257 Win7-8
You can use your Windows 7 Validity Sensor Driver:
sp55109 Validity Sensor V4.3.205.0
Driver ALWAYS (re)installs FIRST, then a Reboot
Software installs Second, set up the basics, then a Reboot
Set up the rest of the software the way you like it, Export the webcards (password database)
Helpful Guide:
Guide to the Notebook Fingerprint Sensor - HP SimplePass V6
Happy Computing 2013 !
Kind Regards,
Dragon-Fur

Pavilion dv7 fingerprint reader not working

Hi.
My HP Pavilion dv7 fingerprint reader isn't working. I have the SimplePass software that's powered by AuthenTec. When I open the SimplePass software, it doesn't seem like it knows I have a fingerprint reader.
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lyscarn,
Could be the order in which you are doing things, could be the HP SimplePass version would be happier on a different version, could be that you just need to kick the system (metaphorically speaking).
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Fingerprint Reader not being recognized at boot when using Dell Monitor

Hi,
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Fingerprint Reader Not Working

So I had Avast! on my computer. It was annoying and scanned every file for like 30 seconds with DeepScan. So I uninstalled it. When it uninstalled, it removed my fingerprint reader driver. My computer got really slow and a lot of my apps don't work. I wanna punch the Avast people. It is not a virus because I did not download anything after I uninstalled. I am not that dumb. I tried to reinstall according to people on the forum but it didn't work. Under device manager, I get: http://prntscr.com/3qpb8y
It says "unknown device."
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On the login screen, it gives me the option for fingerprint read login, but the light on the fingerprint reader doesn't light up and it won't log in. I even did a system restore to before the uninstall and it still doesn't work. -_- Then, I did HP Recovery Manager and reinstall Validity Sensor and SimplePass. That didn't help either. When I tried to reinstall SimplePass I got an error message. I saved the log. Here is what the log said behalf of the error:
Info 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: InstallDrivers64.7454D9E3_16A7_4545_824B_A965BF57EA5E, location: C:\Windows\DPDrv\, command: C:\Windows\DPDrv\dpinst64.exe /SA /S
CustomAction InstallDPPassFilter_x64.4D0EAAF1_2D33_4FFF_AA08_6F47502DAAA2 returned actual error code 5 (note this may not be 100% accurate if translation happened inside sandbox)
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallDPPassFilter_x64.4D0EAAF1_2D33_4FFF_AA08_6F47502DAAA2, location: C:\Windows\system32\, command: regsvr32 /i /s dppassfilter.dll
MSI (s) (B8:94) [23:19:15:385]: Product: HP SimplePass Identity Protection -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallDPPassFilter_x64.4D0EAAF1_2D33_4FFF_AA08_6F47502DAAA2, location: C:\Windows\system32\, command: regsvr32 /i /s dppassfilter.dll
I have a Pavilion dv7 on Windows 7. It's 64-bit. Here is a screenshot of my system info: http://prntscr.com/3qpcv2
Please help me! My poor PC is screwed!!!
P.S. - NEVER GET AVAST!!!

Help us to help you by posting the following information.
1. The full Model No. and Product No. - see This HP web document if you don't how to locate the model number and\or product number.
2. The complete version and name of the operating system you are using ( ie Windows 7 64bit ).
3. Is your notebook still covered under warranty? Check your warranty status Here.
Check in the BIOS to see if the fingerprint sensor is enabled.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

T61 with Windows 7: Fingerprint reader not working

I downloaded and installed the fingerprint reader software for my T61 (7659-D22) with Windows 7. At the login screen I see the "Scan your finger" option, but none of my fingerprints is recognized, so I log on with my password.
In Windows I get the Fingerprint popup inviting me to enroll fingerprints. Three are shown as enrolled already (carry over form WinXP, no doubt), all of which I had tried unsuccessfully at the login screen. I tried enrolling additional fingerprints, but the scans do not register at all.
How do I solve this problem?
Solved!
Go to Solution.

Hi Z300M,
Are you using doman account? If you are then please go to
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Fred
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Fingerprint reader not detected in HPDV6-2165TX

hey guys,
i have got HP pavilion DV6- 2165 TX i upgraded my lappy to WIN 7 - 64 BIT ultimate...so now the thing is that my finger print is not working / it is showing reader not detected. ...can any one help...me thankx in advance...

Have you install Validity Fingerprint Sensor Driver? Here is link to it just incase ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45021.exe
Although I am an HP employee, I am speaking for myself and not for HP.
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Fingerprint reader not listed in Biometric Devices

Hello. The HP Notebook I'm currently using with Windows 7 Ultimate is the Pavilion dv4-1225ee Entertainment PC (FZ248EA#ABV). It's got a built-in fingerprint reader (Validity Sensor's VFS201), which works only with DigitalPersona.
Now the problem I'm encountering is quite minor: If I go to Biometric Devices in Control Panel, I get the message "Windows did not find any biometric device on this computer. You might need to attach your device or install device drivers", even though the reader is listed under Biometric Devices in Device Manager ;
Message Edited by eMelus on 12-01-2009 01:53 PM
Message Edited by eMelus on 12-01-2009 02:34 PM

Please try installing this:
ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43882.exe
I am an HP employee.
Regards,
Vidya
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Fingerprint reader not recognized on Pavilion dv4t-1400 laptop

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